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6.0 - 10.0 years
7 - 8 Lacs
Panipat
Work from Office
handle project cum office Panipat, seeking roles in General Administration, Security Management, Facilities Management, Staff Management, Housekeeping, Inventory Control, Travel Guest & event Management, Preparation of SOP, MIS, Budget, excellent com Required Candidate profile exp from hotel industries, handle multiple offices in NCR, General Administration, Security Management, Facilities Management, Staff Management, Housekeeping, Inventory Control, Preparation of SOP etc
Posted 3 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Mumbai, Gurugram, Mumbai (All Areas)
Work from Office
Role This role is responsible for day-to-day functions of Facilities and Administration department that includes Space, Guest House, Pest Control, Cafeteria, Travel, Facilities agencies, vendors coordination, Invoices processing, Asset Management, New Set-ups, Access Card Management, Biometric System, CCTV Management, events management, contracts and routine office administration work. We are looking for an enthusiastic, energy driven problem solver who can apply his/her skills and constantly improve processes and systems, manage entire travel operation of various location in India from Mumbai, Kanjurmarg office. Responsibilities Vendor process management and Admin/Logistics support Supervising the Outsourced FM and facilities vendors Keeping a track of vendor feedback and providing it to the Head F&S Maintain records of operational expenses, POs and process payments. Liaison for external services such as electricity and law enforcement Coordinate with building management for all agreed services Collate information for Business Continuity and emergency procedures and prepare draft. Provide logistic support in delivery of events. Maintain central storage system for all records. Responsible for compliances on security, health, safety and environment Monitor outsourced security services and ensure the personnel are trained and customer friendly. Mandatory and periodic health and safety checks are carried out Provide health and safety training to new staff and co-ordinate drills. Maintain records for environmental compliances and reporting Maintaining asset records and mail and records management Manage incoming and outgoing mail and consignment as per standards. Monitor performance of couriers and clearing and forwarding vendors as per contacts. Manage outsourced mailing functions as per service levels. Process payments for courier, clearing and forwarding and stationary bills as per the credit period. Dispatch cheques by next business day. Records management and archiving system is implemented as per corporate guidelines. Best practices are communicated to users for adherence to records management process. Archived files are brought forward for destruction on time. Asset management in terms of fixed asset register and its disposal as per policy Maintain record for replacement of equipment and plants as per whole life-cost. Transport management Monitoring and ensuring provision of agreed services as per SLA Maintenance of records and reporting as applicable. Statutory compliances Cafeteria Management Vendor selection Managing the services in terms of adherence to hygiene and safetystandards and agreed services levels. Ensuring statutory compliances Information Security Read, understand and comply with the information security policies Raise incident / blow whistle when observe any non compliance Completion of Statutory Audits Prepare travel monthly MIS Expertise at Proficient in Microsoft Excel and PowerPoint Analytical thinker with strong conceptual and problem-solving skills. Behaviours & Aptitude Ability to work under pressure and meet tight deadlines. Ability to work independently and as part of a team Strong communication and presentation skills Stakeholder Management Vendor Management Negotiation Skills People Management Skills Problem Solving & Analytical Skills Communication, Interpersonal & Teaming Skill
Posted 3 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Hyderabad
Work from Office
We are seeking an experienced and dynamic Facilities Helpdesk Manager to lead our facilities support team. The ideal candidate will be responsible for managing the day-to-day operations of our facilities helpdesk, ensuring high-quality support services, and driving continuous improvement in our Facilities Helpdesk management processes. Key Responsibilities: Oversee and manage the facilities helpdesk team, including hiring, training, and performance evaluation Establish service level agreements (SLAs) and performance metrics for the helpdesk operation Develop and implement facilities management policies, procedures, and best practices Monitor and analyze helpdesk metrics to identify trends, recurring issues, and ensure SLAs are met Manage work order escalation processes and ensure timely resolution of complex facilities issues Oversee the ticketing system, ensuring proper logging, tracking, and resolution of all facilities-related requests Collaborate with maintenance, security, housekeeping, and other facility teams to improve service delivery Maintain and monitor facilities management tools and processes Prepare regular reports on helpdesk performance, ticket volumes, and resolution times Stay updated with the latest facilities management trends and technologies Communicate with vendors/ contractors related to ticket management performance Ensure compliance with health and safety regulations and building codes Develop and maintain standard operating procedures for the helpdesk function Qualifications: Bachelor's degree in Facilities Management, Business Administration, or related field 5+ years of experience in facilities management/customer service operations, with at least 3 years in a managerial capacity Strong knowledge of facilities management principles and best practices Experience with CAFM systems and work order management software (e.g., ServiceNow) Strong knowledge of facilities management software and ticketing systems Excellent leadership and team management skills Strong analytical and problem-solving abilities Excellent communication skills in English and local language Professional certifications such as FMP or CFM will be an added advantage Experience in managing multiple site locations is a plus Skills and Competencies: Ability to work under pressure and manage multiple priorities Strong customer service orientation Excellent interpersonal and conflict resolution skills Proactive approach to identifying and resolving facilities issues Ability to coordinate emergency response procedures Strong project management skills Budget management experience Proficiency with MS Office and facilities management software Strong analytical and reporting capabilities Adaptability in a fast-paced environment What We Offer: Competitive salary package Health insurance and other benefits Opportunities for professional development and career growth Dynamic and collaborative work environment Exposure to modern facilities management technologies and practices To apply, please submit your resume with the subject line "Facilities Helpdesk Manager" along with your expected salary and availability to join. On-site Hyderabad, TS Scheduled Weekly Hours: 40
Posted 3 weeks ago
5.0 - 6.0 years
5 - 6 Lacs
Gurgaon, Haryana, India
On-site
To oversee and provide tactical occupancy planning expertise in the supply, capacity, and demand of Bansal Roofing Products portfolio of space. This role ensures optimal utilization of the company's various facilities (office, manufacturing, logistics) through strategic space management and planning. Key Responsibilities: Oversee and provide tactical occupancy planning expertise in supply, capacity, and demand of the company's portfolio of space. Manage day-to-day change requests related to space. Develop project space planning and solutions. Provide project support, including client relationship management and project coordination for internal stakeholders. Support site strategy related to space and occupancy analysis, solution outcomes, and utilization metrics. Maintain and analyze Business Unit (BU) demand/supply information for space. Monitor BU demand and supply against the approved space plan. Work with internal departments on utilization data and sizing model information. Understand and incorporate workplace strategy in long-term occupancy plans. Identify tactical projects for implementation related to space optimization. Create current and forecasted Stack Plans for various facilities. Develop detailed space plans. Monitor unplanned activity impacting space utilization. Develop and expand relationships with key internal client/site stakeholders. Develop and implement strategies to improve Employee Experience for planning. Coordinate with project managers to ensure work is delivered within timeframe and agreed-upon scope. Support change management as it pertains to changing workspace and work style within the organization. Qualifications: Bachelor's degree (BA/BS) in a related discipline or field of study (i.e., Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.). Possesses strong analytical skills and the ability to develop conclusions and recommendations. Maintains a working knowledge of CAFM software, space management systems, and relational database functionality. Demonstrates proficiency in architectural and engineering drawings, concepts & design. Experienced in managing projects of varied scope and complexity. Proficient in MS Office Suite software applications. Excellent customer service and interpersonal relationship skills. Ability to work independently and as part of a team. Able to build strong relationships with internal and external partners to deliver effective services. Strong oral, written, and presentation skills. Assumes ownership of requests in order to ensure successful completion. Strong attention to detail and quality. Ability to handle concurrent projects with minimal supervision and direction.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Pune
Work from Office
What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Support for FM and report daily updates/issue with site. Understand the facilities management scope for the client assigned and develop client specific processes and procedures in consultation with FM and ensure implementation and compliance of the processes. Support in the implementation of short and long-term projects for the client project. Ensure compliance with Jones Lang LaSalle minimum audit standards. Statutory compliance Coordinate with vendor staff and staff on site to ensure smooth operations on site. Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers. Ensure compliance of agreed SOP & procedures as per guidelines Follow Critical Environment processes & EHS policies laid down by the team. Client scope of the projects to ensure the quality and deliverables within the stipulated time. Support the engineering team to maintain the budgets for Engineering & Operational contracts. Support in All audits for all installations at periodic intervals. Ensure smooth operations of all Mechanical, Electrical, plumbing installations and Civil works pertaining to the facility. Responsible for carrying out all maintenance related schedules and shutdowns in consultation with Clients / OEMs. Periodically inspect the logbooks, checklists, and PPM schedules for a better management of engineering systems. HVAC system, AHUs Split, Duct able, Package, VRV). DG sets operations with proper changeover system, General Electrical maintenance like lighting power supply to the machines, CCTV & Access control & Public address system Fire & Life protection system like fire alarm Hydrant & Sprinkler system. Canteen & Kitchen equipments Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA Processing of vendor Invoices Participate in emergency evacuation procedures including crisis management and business continuity. Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.; Energy management, saving opportunities, risk management & engineering systems audits
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Job Title: Assistant Manager - Sales, Integrated Facilities Management Position Overview: We are seeking a dynamic and results-driven Assistant Manager - Sales to join our Integrated Facilities Management (IFM) team. The successful candidate will play a crucial role in driving sales growth, developing client relationships, and supporting the overall success of our IFM vertical. Key Responsibilities: Support the sales team in identifying and pursuing new business opportunities within the IFM sector Assist in developing and implementing sales strategies to meet and exceed revenue targets Prepare and deliver compelling sales presentations and proposals to potential clients Collaborate with cross-functional teams to create tailored IFM solutions for clients Maintain and update the sales pipeline and CRM system with accurate information Conduct market research to identify industry trends and competitor activities Assist in contract negotiations and closing deals Provide regular reports on sales activities, pipeline, and forecasts to management Participate in industry events and networking opportunities to promote JLL's IFM services Support account management activities for existing clients to ensure retention and growth Qualifications: Bachelor's degree in Business Administration, Sales, Marketing, or a related field 3-7 years of experience in sales, preferably in facilities management or related industries Proven track record of meeting or exceeding sales targets Strong understanding of integrated facilities management concepts and trends Excellent communication, presentation, and negotiation skills Proficiency in CRM systems and Microsoft Office suite Ability to work independently and as part of a team in a fast-paced environment Strong analytical and problem-solving skills Willingness to travel as required Desired Skills: Knowledge of sustainability practices in facilities management Experience with proposal writing and RFP responses Familiarity with project management methodologies Understanding of building systems and technologies What We Offer: Competitive salary and performance-based bonuses Comprehensive benefits package including health insurance and retirement plans Opportunities for professional development and career growth within a global organization Collaborative and innovative work environment Chance to work on diverse and challenging projects with industry-leading clients
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Workspace Experience Enabler (Community Executive/Front Office Supervisor) Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Work Dynamics What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up . You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. Youll be working frequently with clients thats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget In this role, as a AFM Site Lead you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidence are shared as per timelines. Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Sound like you To apply you need to be: Adept at facilities management Graduation in Hotel Management Hospitality Expert and having eight years + experience in facilities management with min 2 years working as Site Lead Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site BPO set up may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
Position: Manager (Operation & Maintenance) Locations: Villupuram, Thanjavur, Salem, Thoothukudi Job Type: Contract Company: TIDEL NEO LTD About TIDEL NEO LIMITED: TIDEL NEO LIMITED is expanding its Mini IT Parks across Tamil Nadu to boost development in Tier 2 & Tier 3 cities. We seek a dynamic and experienced professional to join our Operation & Maintenance team on a fixed-term contract basis (renewable up to three years, extendable further). Key Responsibilities: Oversee operations management, facilities management, inventory control, and vendor relationship management Actively contribute to strategic decision-making and company growth Lead and guide teams to ensure operational excellence Undertake additional responsibilities as assigned by the Managing Director / Management Qualifications & Experience: Education: Graduate in Engineering (Mechanical / EEE / E&C) Experience: Minimum of 5 years in operations management, facilities management, real estate, or technology park management Language Skills: Proficiency in English & Tamil is mandatory Remuneration: Interested candidates may apply through email at hr@tidelpark.com Join us in shaping the future of IT infrastructure in Tamil Nadu! #Hiring #OperationsManager #Maintenance #FacilitiesManagement #EngineeringJobs #TamilNadu #TIDELNEO #CareerGrowth,
Posted 3 weeks ago
10.0 - 20.0 years
0 Lacs
maharashtra
On-site
The Plant Head for Process Equipment, Prefabricated Piping, and Custom-Built at Chakan location should possess a solid experience of 10 to 20 years in the fabrication of Pressure Vessel, Heat Exchanger, Oil Storage Tank, Skid, IBR Product, ASM Product, Aluminum Formwork (MIVAN) Division, etc. The ideal candidate will have a comprehensive understanding of Manufacturing Operations including Production, Business Excellence, Process Engineering, Warehouse & Inventory management, Health and Safety, Maintenance, and Facilities Management. Key Responsibilities: - Oversee Production, Quality Assurance, and complete Manufacturing Operations. - Lead and manage a diverse team of 250+ individuals including managers, engineers, technicians, and labor contract employees. - Ensure 100% on-time delivery performance and drive a lean manufacturing culture. - Maintain control over Manpower, Inventory, and Supply Chain Management. - Drive New Product Development initiatives and participate in Annual Budgeting processes. - Be accountable for the Profit & Loss statements of the plant. Desired Candidate Profile: - Proven track record of meeting Production targets and implementing Lean Management practices. - Demonstrated leadership skills with experience in effective team management. - Ability to work independently and perform well under pressure. This is a Full-time position with Benefits including Provident Fund. The work schedule is during Day shifts. Candidates should be willing to commute or relocate to Pimpri-Chinchwad, Maharashtra. Relevant work experience in Aluminum Formwork, Process Equipment, MIVAN, Pressure Vessel, Heat Exchanger, Oil Storage Tank, Skid, IBR, Plant operations, and Oil & Gas sectors is preferred for this role. The work location is in person.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Facilities Administrator Ref: VN221 Hyderabad India About Us At Macro, you get the best of both worlds: a well-established industry leader with global presence and a roster of blue-chip clients, and a people-centric business with a friendly and supportive culture. In other words, when you join Macro, you can seriously accelerate your career, all while having fun with colleagues invested in your success. About the Role In this role, you will effectively manage vendors to ensure exemplary facilities management services are provided to the Client. You will manage resources, promote teamwork, and instill a culture of continuous improvement. You will offer support and guidance to ensure that workflow is delivered effectively and assist the team in achieving their full potential. You will develop a trust-based relationship with the client and contribute to the development and success of Macro by supporting the management team through operational activities. Main Job Responsibilities Service delivery: Operational management of internal and external service delivery teams, ensuring quality of services provided is continually improved and exceed customer expectations. Infrastructure Management: Ensure the day-to-day smooth operation of a building's infrastructure through administrative support, procurement negotiation, contractor & building liaison, documentation, and coordination of staff and office equipment during potential relocations. Contractor Oversight: Oversee the work of contractors, ensuring work is carried out to specification, within budget, correctly, safely, timely, and to a high standard. Facility Maintenance: Responsible for maintaining buildings, surrounding grounds and a variety of supplies and equipment. Vendor Management: Ensure value for money is achieved through robust management of suppliers and measurement of performance. Coordinate and monitor the contractor. management, review vendor performance monthly, and ensure service levels are met. Customer Service: Maintain excellent customer service at all times. Compliance: Ensure that risk assessments and method statements are submitted. Comply with legislation, Macro processes. and life safety procedures. Relationship Building: Build positive working relationships with the Client Landlord. Vending and Beverage Service: Manage vending and beverage services. Policy Adherence: Comply with all Macro policies, processes, and procedures. Team Support: Support all team members as and when required. Office Maintenance: Maintain the office to the required standards. Inventory Management: Manage inventory, including assets, consumables, and stationery. Equipment Coordination: Coordinate with equipment vendors for repair or corrective actions for malfunctioning equipment. Special Projects: Provide support for special projects as necessary. Procurement Management: Manage the procurement, stocking and issuance of office supplies. About You The ideal candidate will have: Facilities Management Exprience: Mid-level experience in facilities management. Communication Skills: Ability to communicate effectively and be a team player. People Management Skills: Excellent people management skills and experience in a customer facing role. Flexibility and Positive Attitude: Flexible and adaptable with a positive attitude. Educational Background: Educated to a higher level with graduation in any stream. Technical Proficiency: Knowledge of the entire Microsoft Office Suite of Applications. Diversity Statement Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.,
Posted 3 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Mohali
Work from Office
Job Requirements: Responsible for the overall upkeep of site area of responsibility. Provide leadership and direction to the downline handling the housekeepingand manage directly the guards and maintenancewith regards tofacility operations and scope/quality of services. Participatein the budget preparation, tracking and analysis of expenses. Required to perform BCP roles as reflected in the BCP manual Manage positive relationships with all internal and external customers/vendors and independently resolve escalated issues. Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments Control activities like parking space allocation, waste disposal-Allocate office space according to needs Coordination and supervision of project movements-Manage the preventive maintenanceof equipment Provide clearance on resigned staff / personnel. -Coordinates with building administrator for various facility matters. Supervise the annual inventory of fixed assets.Reviews and updates asset inventory.-Monitor reports pertinent to facilities security Update contact informationsuch as building admin security,emergency numbers, fire departmentand LGU. Responsible for the Safety and Health site protocol and lead the OSH committee monthly call Responsible for Security protocol and guidelines-Inspect sites' structures to determine the need for repairs or renovations Review utilities consumption and strive to minimize costs-Perform analysis and forecasting -Plan and coordinate administrative procedures and systems and devise ways to streamline processes Recruit and train personnel and allocate responsibilities Assess staff performance and provide coaching and guidance to ensure maximum efficiency Ensure operations adhere to policies and regulations -Keep abreast with all organizational changes and business developments Qualification: BSc/BA in facility management, engineering, business administration or relevant field Proven working experience as anAdmin and Facilities or Supervisor/Assistant Manager-Strong working knowledge of Microsoft Office Decentwritten and verbal communication skills -Well-versed in technical/engineering operations and facilities management best practices Knowledge of basic accounting and finance principles BOSH/COSH Certificationis a plus Knowledge on Security is a plus Goodorganizational and leadership skills Good analytical/critical thinking
Posted 3 weeks ago
12.0 - 15.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Role & responsibilities The Facilities Coordinator will cover the full spectrum of facilities services and provision and will support the business, department and Facilities Manager with the management of the property portfolio under the departments control. In particular the role will be the focal point for IFM & 3rd party contractor coordination of hard and soft Facility Management services and associated health & safety, compliance and legislative management within the team. The role will also involve being fully committed within the team in ensuring the day to day operations and business as usual activities of the properties and to ensure buildings are maintained to a high standard. The role holder will also be a point of contact in the Facilities Managers absence or if the Facilities Manager is located remotely. Overseeing health and safety (H&S) policies and procedures. Site focal point for health and safety including risk assessments, inductions, and first aid arrangements. Managing evacuation procedures, policies and training, and assist in staffing of ERT (Emergency Response Team). Procuring health and safety equipment and consumables. Managing the service providers under remit such as maintenance, cleaning, security, waste, cafeteria, tuck shop, transport. Monitoring service provider performance against agreed requirements and escalating issues as appropriate. Site focal point for compliance with physical security and information security policies in relation to the facilities operations. Completing, managing & reviewing risk assessments & method statements relevant to remit. Managing company transport operations for staff and international visitors as, or if, required for the location. Reviewing and updating the business continuity requirements for the location and with relevant suppliers & in accordance with BCP planning. Reviewing, updating & communicating policy and procedural change. Dealing with day-to-day building operational issues, including HVAC and UPS maintenance in absence of Engineering lead. Supporting information requests for tenders, internal and 3rd party audits. Supporting internal events (e.g. stalls, catering, charity events). Ensuring cover for reception duties as required and monitoring Facilities email inbox. Reviewing and processing Service Now requests, and submitting requests directly, as required Processing, approving and raising purchase orders, and logging invoices, producing financial operating cost reports and service charge summaries as required. Sustainability and utilities management collation and monitoring of energy consumption and costs. Supporting Facilities projects - internal & external as required. Conducting building & workplace inspections, ensure legislative compliance. Providing remote support to other offices as required. Preferred candidate profile 12+ years of facilities management/adminitration experience Experience in writing and amending policies and procedures. Ability to write detailed proposals for maintenance and works orders. Experience of managing health and safety to local legislative compliance. Experience in managing suppliers/service providers. Procurement experience in setting up supplier and managing purchase orders. A good practical knowledge of hard and soft building services. Financial knowledge in managing operating costs, invoicing and budgets. Proactive and independent worker. Excellent communicator (verbal and written). Excellent IT skills. Proficient in MS Office suite of applications. Skilled in Transport and Security systems software. Management of Service Level Agreements and Key Performance Indicators. Relevant industry accreditations and memberships. Rewards designed for you. Health and wellbeing rewards that can be tailored to support you and your family. Save for your future. We will support you along your retirement savings journey. Paid parental leave, flexible working and a caring and inclusive culture. Income protection . To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
Posted 3 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Gandhinagar
Work from Office
What this job involves: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. Youll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects Monitor day to day technical operations activity for the site. Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management Coordinate with vendor staff & staff on site to ensure the smooth operation Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Support the asst manager- technical in identifying energy management, saving opportunities, risk management. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Participate in emergency evacuation procedures including crisis management and business continuity Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Energy management, saving opportunities, risk management & engineering systems audits Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require Sound like you To apply, you need to be a: Enthusiastic and Evolving Do you have prior experience in energy management, saving opportunities, risk management or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management What we are looking at is A degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage . If you are knowledgeable in various Technical systems then You are the one who were looking for! Team player.
Posted 3 weeks ago
2.0 - 5.0 years
5 - 8 Lacs
Mumbai
Work from Office
What this job involves: Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Menu Planning and Execution: To liaise and develop weekly menus that cater to diverse tastes and dietary preferences. Conduct daily food tastings to maintain quality standards. Collaborate with vendors to refine menu offerings and address feedback. Special Event Planning: Prepare an Annual & Quarterly Calander to organize and execute special buffets for various festivities and occasions. Coordinate with in-house/external F&B vendors to ensure seamless in-house event/meeting requests. Inventory Management: Reconcile invoices and track food inventory to optimize costs. Maintain adequate levels of consumables, cutlery, crockery, and kitchen equipment. Fuel Hubs Management: Oversee consumables and ensure availability to meet employee needs User Experience Enhancement: Prioritize user satisfaction and address any concerns or feedback. Introduce innovative programs to ensure freshness and variety in the cafeteria. Drive external pop-up counters to offer exciting culinary experiences. External Relations and Event Management: Handle ODC requests and coordinate with restaurants. Assist users in arranging working lunches and other F&B-related requests. Build strong relationships with local restaurants and hotels. MIS & Reports Preparation of Pantry Checklist, Pantry Indent, Issue of Pantry Consumables Prepare purchase requisition of pantry consumables Follow up with vendor for delivery of materials Maintain adequate stocks with MLQ of 15 days at any point of time Verify and check the stocks and update client on the expiry of consumables Prepare Daily service report, maintain MIS report for F&B Prepare Expense report of event Prepare Breakage report Prepare Incident report of event, if any Tracking and coordinating with support staff welfare for providing meals and reimbursement of travelling expense F&B Inventory Physical verification of crockery, cutlery , glassware and holloware Prepare inventory of liquor stocks Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 3 weeks ago
5.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
What this job involves: Seeking an experienced and client-centric Engineering Manager to lead our facilities management team in managing and maintaining our office buildings. The successful candidate will have a strong grasp of client satisfaction, excellent communication skills, and the ability to provide innovative solutions that improve systems, save costs, and ensure a safe and healthy environment for occupants. Must be a Engineering and facilities management expert & Foster strong relationships with clients, colleagues, and vendors. What your day-to-day will look like: Establish and implement engineering and operational procedures for site Engineering Operations. Manage relationships with local authorities and ensure compliance with legal and regulatory requirements of the site managed. Plan and oversee budgets for engineering and operational contracts. Conduct periodic technical audits of all facility installations. Oversee maintenance of mechanical, electrical, plumbing systems, and civil works to ensure smooth operations. Develop and manage critical spare parts inventory, maintenance schedules and shutdowns in consultation with clients / OEM. Implement energy management programs to reduce utility costs and propose timely AMC renewals. Handle small renovation projects and assist with new facility transitions. Produce regular reports on maintenance, incidents, energy management, and improvement projects. Focus on client satisfaction, employee morale, vendor management, and identifying business growth opportunities while ensuring compliance with Jones Lang LaSalle standards. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 10 + years experience in Facilities Maintenance. Contract Administration experience of 5 yrs or more required. Excellent people management skills and ability to interact with a wide range of client staff and demands; Demonstrated experience with tendering and service improvement initiatives required; Knowledge of Occupational Safety requirements; Strong PC literacy and proven ability to manage daily activities using various systems; Demonstrated experience with client reporting and preparation of reports required. Works in 6 working days/ week on rotational shift basis
Posted 3 weeks ago
5.0 - 6.0 years
4 - 6 Lacs
Mumbai
Work from Office
What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Contract Administration experience required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. Scheduled Weekly Hours: 48
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Pune
Work from Office
Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 3 weeks ago
5.0 - 8.0 years
4 - 5 Lacs
Pune
Work from Office
Handles end-to-end HR and admin functions including recruitment, onboarding, training, compliance, employee relations, welfare, policy implementation, performance systems, admin operations, facility and vendor management, and organizational planning. Required Candidate profile Experienced HR Generalist with MBA-HR, 5–8 yrs exp, with strong MS Office & internet skills. Excellent communicator with keen eye for detail, professional conduct. Perks and benefits Industry standard benefits
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Duties & responsibilities Assist SFM (Account Manager) in service delivery in accordance with client KPIs and SLA Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings Co-ordinate with Building Managers & the Business Units on Project issues Manage a programme of weekly inspections for the property to ensure correct building operations, energy conservation and cleanliness is upheld 24/7 emergency call support and site attendance is required Recommend continuous quality improvement practices across the region, ensuring initiatives in one country are followed up in the other parts of the region to maximize the benefits to Client Any responsibility/ task given by the client/ Manager, going forward will be a part of the JD. Performance objectives Risk Management Ensure full compliance with all local and governmental regulations and legislations Assist Account manager in ensuring site risk management programs including audits are implemented and maintained Adhere to escalation and incident reporting procedures People Management/ Engagement Ensure high staff morale, trust and work ethics Co-ordinate with the Account Manager - on the implementation of FM Procedures and train FM staff Ensure an environment that supports teamwork, co-operation and performance excellence within team Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Provide a cooperative environment with client and customers, ensuring high levels of engagement Provide a positive environment where things do get done; providing flexibility and understanding how to say no, while still providing a service Proactively understand the customers/ employees needs and act on them before being requested Procurement & Vendor Management Ensure vendors are well-managed, delivering services on time and within budget Understand the vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice Key skills Client Focus & Relationship Management Team leadership Project Management & Organizational Skills Employee specification Any Graduate with 8+ yrs of min exp in facility management
Posted 3 weeks ago
15.0 - 20.0 years
25 - 30 Lacs
Mumbai
Work from Office
To provide Safe & smooth working conditions in the office premises Ensuring continuity of business through effective coordination of maintenance activities. Deployment and implementation of Group/ Department Policies & Procedures Implementation of Controls in various activities under Facilities Management function Implementation of best industry practices and cost control / savings initiatives in the area of operation Responsibilities Direct Responsibilities Supervision & Control on Facilities Management Services Supervision & Controlling of Facility Management Team. Shift resource planning & ensuring appropriate attendance, Recruitment & training of Facility Management staff. Liaise and coordinate with Vendors to ensure compliance related to attendance, Leave policies and relevant guidelines. Maintain record of Housekeeping/ Pantry consumables. Maintenance & Upkeep of Office Premise and Equipment Ensure upkeep of office premise through effective deployment & supervision of Housekeeping staff Deploy & verify various Checklists pertaining to upkeep of office premise. Conduct periodic review meetings with the Facilities Service provider and track the action points. Vendor Management Coordinate with Service Providers, Suppliers to ensure quality of Services. Tracking and timely processing of vendor bills to ensure continuity of Services. Provide necessary assistance to Procurement Team for procurement of Material or Service. Cafeteria Management Coordinate and Support in Cafeteria Vendor selection process. Formation of Cafeteria Committee and ensuring periodic meetings Preparation & Circulation of Minutes of Meetings and tracking the action points. Continuous follow-up and coordination with the Vendor to ensure quality of services. Resolution of the complaints of employees. Controls & Compliance Identify and implement appropriate Controls in various activities and functions. Track expiry dates of all the Permissions/ License and ensure timely renewal. Ensure Compliance to all applicable policies, procedures and guidelines (either Statutory and/ or Company). Technical & Behavioral Competencies Communication Skills - The ability to express ideas clearly and listen actively. Teamwork and Collaboration Adaptability and Flexibility Problem-solving and Decision-making Leadership and Influence Specific Qualifications (if required) Graduation Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Critical thinking Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 15 years
Posted 3 weeks ago
5.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Assistant Facilities Manager Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role. On-site Bengaluru, KA Scheduled Weekly Hours: 48
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 3 weeks ago
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