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7.0 - 11.0 years
0 Lacs
karnataka
On-site
As an Assistant Technical Services Manager with our client, you will be responsible for leading technical services to ensure the efficient, safe, and cost-effective operation of all building systems. You will manage a team of 5 technical services members across Gift City Gandhinagar and provide outstanding client service by leading, monitoring, and mentoring to control technical services activities effectively. Your role will involve supporting local and regional initiatives by driving consistent improvements in implementation and service delivery. Your responsibilities will include prioritizing facilities needs, managing mechanical, electrical, plumbing, and civil works, reducing workplace risks, ensuring compliance with legal and technical standards, implementing cost-saving and energy programs, and minimizing environmental impact. Additionally, you will play a key role in planning and managing technical services budgets and contracts, developing recommendations, and conducting regular audits to focus on cost savings, risk management, and energy management. As an Assistant Technical Services Manager, you will build strong relationships with the client through proactivity and engagement, ensuring that client expectations are consistently met. To excel in this role, you should have a minimum of 7 years of experience in engineering or technical services delivery in a facilities management environment, including 5 years of experience in managing works contracts. A degree or professional qualification in Engineering/Technical Services would be advantageous. You should possess strong technical skills, excellent people skills, attention to detail, analytical skills, and great organizational skills to succeed in this position. If you are experienced in technical services, possess well-rounded skills, have an eye for detail, and excellent organizational skills, we encourage you to apply for this challenging and rewarding role as an Assistant Technical Services Manager. Join our team and kick start your career in managing some of the world's most inspiring office spaces with ample opportunities for growth and development.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
The Facility Executive role is crucial in maintaining the infrastructure and ensuring that facilities are safe, well-functioning, and proactively maintained. Your responsibilities include strategic planning, day-to-day operations, vendor coordination, and facility inspection and maintenance. You will also oversee utility management, quality assurance, emergency response, stakeholder relationship management, health and safety compliance, budget management, travel logistics, and event planning. In terms of strategic planning and operations, you will be involved in developing and implementing facilities management strategies to create a conducive working environment. Coordinating with outside vendors and third-party agencies for supplies and services will be essential, along with negotiating contracts and service agreements for cost-efficient delivery. Regular inspections of office infrastructure and facilities will be conducted to identify repair needs and maintenance requirements. You will manage preventive maintenance schedules, collaborate with teams for efficient task implementation, and conduct night patrols for security and maintenance checks. Ensuring compliance with hygiene and safety standards in kitchen and cafeteria areas is also part of your responsibilities. Utility consumption monitoring, energy-saving initiatives, and managing all installations will be key tasks in utility management. Quality assurance of services, emergency response planning, stakeholder relationship management, health and safety compliance, and budget oversight are also crucial aspects of the role. Your skills should include at least 2 years of facilities management experience, proficiency in English communication, negotiation abilities, adherence to company standards, and the ability to work well under pressure. Personal attributes such as good communication, honesty, professionalism, a proactive attitude, quick learning ability, and experience in handling administration activities are desirable. Overall, as a Facility Executive, you will play a pivotal role in ensuring a safe, functional, and efficient working environment for employees and stakeholders, while also contributing to cost-effective facility management and continuous improvement initiatives.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
The Facilities Manager will be responsible for overseeing all aspects of facility operations across our sites and corporate office. This includes planning and supervising maintenance activities, ensuring safety compliance, managing vendor contracts, and leading the facilities team to maintain a clean, safe, and efficient working environment. Ensure all company facilities - offices and project sites - adhere to health, safety, and hygiene standards. Oversee and maintain building systems including electrical, plumbing, HVAC, water supply, and fire safety. Coordinate refurbishment, maintenance, and installation works at all locations. Supervise housekeeping, maintenance, and facility staff. Manage service contracts, AMCs, and insurance documentation. Ensure all buildings and temporary site facilities are functional, secure, and compliant with regulations. Allocate daily facility-related tasks to maintenance and housekeeping teams. Conduct regular inspections of office buildings and construction site facilities to ensure safety, cleanliness, and functionality. Manage minor repair works, coordinate with contractors, and supervise execution. Ensure proper functioning of electrical systems, water supply, plumbing, and waste disposal. Maintain records of maintenance schedules, utility bills, contracts, and inspections. Assist in planning and implementing facility-related budgets. Monitor AMC renewals, insurance, equipment servicing, and contract timelines. Respond promptly to emergencies or urgent maintenance issues. Support overall site operations in coordination with site engineers and admin staff. Minimum 5 to 10 years of experience in facilities management within the construction or real estate sector. Certified Facility Manager (CFM) or similar industry-recognized certification. Proven experience in handling facility-related budgets and vendor contracts. Strong leadership skills with the ability to manage a team effectively. Proficiency in MS Office and facility maintenance tracking software. Job Type: Full-time Schedule: Day shift Work Location: In person,
Posted 1 week ago
10.0 - 15.0 years
4 - 6 Lacs
Gurugram
Work from Office
What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence.Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success.
Posted 1 week ago
2.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Technical Executive Corporate Solutions Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Electrical Engineer, join us to be inspired by the best. What this job involves: Inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues. Determine the reasons for any malfunctions of systems or components and create a maintenance or repair plan to solve the problem. Repair electrical systems, wiring, circuit breakers, equipment and other components so that they remain at full functioning capacity. Test systems with devices such as voltmeters, oscilloscopes and ohmmeters to ensure the system remains safe and that components are compatible. Review blueprints to understand the placement of wiring or to comprehend the working of the equipment to provide the right service and repairs. Provide suggestions on the lifespan of equipment and other electrical components, advising when certain components need to be replaced due to potential risks. Keep records of all maintenance and repair work conducted, including a record of any supplies ordered and used. Ensure all routine maintenance work is handled on a regular schedule to reduce the risk of larger and more complex issues and to reduce costs. Support the Facility Manger Engineer in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers, recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment Assist the Facility Manager to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors always follow the house rules and the projects are handled with minimum inconvenience to the Client; Responsible to handle the shifts independently on all Engineering related matters To provide Engineering support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices. Assist the Engineer in managing M&E scope of the projects to ensure the quality and deliverables with in the stipulated time Assist in providing comprehensive facility, contract and procurement management for technical services to the client; Contribute to achieving financial and other targets established by the Facilities Manager; Achieve Key Performance Indicators and Service Level Agreements targets. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate in technical stream. Experience in facilities management. Proven ability to initiate and follow through with improvement initiatives. A relationship builder Client Satisfaction and cost effectiveness; Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
Posted 1 week ago
3.0 - 6.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Assistant Facility Manager Integrated Facilities Management What this job involves: Job Aim: Assistant Manager, Facilities will be responsible for managing all aspects of the facility management service delivery system in during the shift. In this capacity, the Assistant Facility Manager is accountable for the completion of pending works that needs high priority to complete in the required shift. Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep . To ensure immediate response to all priority calls during the shift and follow escalation process Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipments at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Policies, Processes & procedures and also the statutory documents To adhere to SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Additional responsibilities Making and reviewing of DM, Helpdesk and Mailroom roster. Weekly & Monthly reports like MMR, FL Templates, etc. are prepared and shared on time. Taking interviews for Security manager, housekeeping manager and Helpdesk candidate. Assisting in maintaining requirement compliance score and all the parameters. Preparing and sharing JLL team attendance. Assisting FM/Sr. FM in additional requirement like handling escalations, any special reports Assisting FM in additional requirement like handling escalations and special reports. Conducting random audit for mailroom, helpdesk, time office, VMS, caf counters, Wellness room, cloak room, etc. and sharing the report with FM & respective department for actions. Managing workplace stores. Understating and managing of office services budget Conducting training for the team members and TPV staff on Ethics, Back to basic, code of conduct, BCP and process and policies Helping and training new joiners in the team Ensuring implementations and effectiveness of new initiatives. New initiatives Managing site operations in absence of WM. Coordinating with transport and event team on any important aspects. Assisting WM during crisis situation/BCP Ensure to have good knowledge about the polices & procedures of site specific Sound like you To apply, you need to be: Qualification : Degree Overall Experience :3-6 years Industry Type :FM Services, IT, Hotel Industry Experience :3 years Technical Skills :MS Office & Mail Communication, Generic Skills : Communication, Interpersonal, Vendor Management Behaviors : Team work, Learning attitude & Positive thinking
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Thane, Maharastra
Work from Office
Facilities Executive Soft Service Integrated Facilities Management Corporate Solutions (region/country) What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
Kochi, KL
Work from Office
Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team Responsibilities Be accessible for escalation of all FM related issues for the facility Oversee the Helpdesk work process Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stretch targets for self to achieve maximum team performance Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Ensure immediate response to Priority Calls Evaluates records to forecast department personnel requirements Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Inspect the turn out and attendance of the staff and sign the shift register Oversee the Housekeeping Services during the shift Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff and sign the shift register Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply Adhere to the Client procurement procedures Generate Monthly Management Reports in the agreed format to the FM Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM Be responsible for adherence of all FM procedures for the facility assigned Performs additional job duties as requested Property Operations Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by BA Continuum Solution Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews To ensure timely and accurate completion of FM reports pertaining to soft services
Posted 1 week ago
3.0 - 6.0 years
1 - 5 Lacs
Bengaluru, KA
Work from Office
Role: Facility Executive-Soft Services. What this job involves: Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client. Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM. Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Pitch in event-related tasks, such as client event itinerary coordination, F&B arrangements. Like a highranking officer creating order and efficiency in a brigade, youll need to foster camaraderie and teamwork to get a caf operation through the rapid-fire demands of busy operations. Maintain appropriate levels of Petty cash to support FM operations. Vendor invoices processing aligned with Amazon finance process. Statutory compliance check of all vendor invoices. Routinely inspect all services to ensure performance measures are being maintained. Set targets to achieve maximum team performance. Responsible in developing the necessary policies and procedures for all reception-related functions. Daily Walk around of the Facility Operational Risk Management Update and implement Emergency Response plan; drills etc as required. After office hours Facilities assistance response Operational Audits and Compliance. Escalation of Incidents/Problems Performance Objectives Meet or exceed best practice in provision of services through contracts. Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team
Posted 1 week ago
3.0 - 6.0 years
3 - 7 Lacs
Chennai, Siruseri
Work from Office
Assistant Facility Manager - Soft Services Location: Siruseri, Chennai Role Overview We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery. Key Responsibilities Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility Implement and monitor service delivery standards to ensure client satisfaction Supervise and coordinate with soft services team members and service providers Conduct regular inspections and quality audits to maintain service excellence Manage operational budgets and control costs while maintaining service quality Ensure compliance with health, safety, and environmental regulations Address client queries and resolve service-related issues promptly Prepare and present performance reports to the Facility Manager Train and develop team members to enhance operational efficiency Coordinate with other facility management teams to ensure integrated service delivery Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field 4+ years of experience in facilities management with focus on soft services Proven experience managing large-scale facilities (preferably 1 million+ sq ft) Experience in supervising teams and vendor management Strong knowledge of soft services operations and industry best practices Excellent communication and interpersonal skills Good organizational and problem-solving abilities Proficiency in MS Office and facility management software Preferred Skills Knowledge of CAFM systems and digital facility management tools Experience with resource optimization and workflow management Understanding of sustainability practices in facility operations Familiarity with industry standards and certifications (ISO, LEED, etc.) Knowledge of local regulations relevant to building maintenance
Posted 1 week ago
2.0 - 5.0 years
3 - 5 Lacs
Mumbai
Work from Office
Facilities Engineer Integrated Facilities Management Commitment to facility operations excellence Do you have superior technical know-how when it comes to maintaining a facility Lets talk! We always welcome people who can carry our torch for superior quality service. In this role, youll be our go-to guy when it comes to managing our sites daily operations and technical issues, providing effective solutions whenever difficulties arise. Are you well-versed in workplace safety As well rely on you to develop and carry out an elaborate preventative program for managing sites. Youll also make sure that all essential site activitiesincluding the maintenance of electrical, mechanical, chemical, fire protection systems and equipmentare performed in a safe and efficient manner; complying with policies and requirements set out by the government, our client and our own management teams. Your expertise in critical environment procedures may also help you land this job. Performance Excellence Are you driven by performance metrics We find that the best working relationships are fostered by meeting (and exceeding) our service level agreements. This will also be part of your DNA! Working as part of a larger team, you will be involved in ensuring all key performance indicators are met, as set out in the management contract. Championing Improvement Do you get excited by improvement works As part of a larger team, you will be involved in launching various improvement and savings programmes that will benefit both us and our clients. For example, you will be involved in the implementation of energy management programmes to help cut utilities costs and eliminate wastages. This will involve working closely with our vendors, coordinating with them on a variety of projectsfrom beginning to end. Youll see to it that our vendors are managed accordingly, and that technical and safety audits and repairs are in sync with the projects timeline. Putting best practices in place Do you like sharing ideas to improve the work process As our facilities engineer, youll contribute to the creation of engineering service delivery standards. Youll also help in the planning, implementation and review of site-specific processes and protocols. Teamwork should also be one of your strongest points, as youll work with a team to ensure that all performance targets set out in the contract are being met. To do this, youll develop tools that help measure the technical teams performance on a quarterly or annual basis. Sound like you To apply, you need to be: A technical hands on expert An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years experience in facilities operation. A strong background in troubleshooting processes is a big plus. Good communicator Do you have an excellent command of spoken and written English and Chinese language Can you communicate technical issues to less able colleagues, clients and vendors If you said yes to these, bring your ambition and explore our world of possibility.
Posted 1 week ago
3.0 - 5.0 years
5 - 8 Lacs
Pune
Work from Office
Business unit Integrated Facilities Management Reporting to Workplace Manager Duties & responsibilities - Site operations management. - Monitoring of Housekeeping related activities. - Arrangement of all consumables and supplies for Client / VIP visits. - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities. - Preparing the Daily/Weekly and Monthly reports. - Ensuring all compliance audit documents are submitted by vendor in compliance audit site. - Interacting with the housekeeping vendor. - Taking facility rounds and find out snags and raising Corrigo tickets for the same. - Follow up and close the corrigo tickets logged as per SLA. - Effectively manage ground team to ensure an on time deliverable system. - Routine inspection of all services to ensure performance measures are being maintained. - Support the Assistant Workplace Manager in all administrative functions, security issues and Workplace services and any other administrative functions deemed by Client. - Ownership of the day-to-day administration, including reports generation of the inventory tracker. - Briefing all the housekeeping/mailroom staff during shift deployment and communicate the priorities of the day and address complaints. - Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions. - Communicate to the Assistant Workplace Manager all incidents issues and pending problems. - Take rounds of the workplace regularly and fill Dont Walk By and share email to all team. - Identify issues at workplace and initiate immediate rectification actions. - Monitoring cafeteria kitchen cleanliness, vending machines, stock maintenance and all-time availability of the same. - Monitoring the food vendors at site. - Soft services stores and stocks to be maintained as per standards. - Indent monthly requirements for soft services as per the month's budget. - Involve in Vendor staff Training & Development. - Manage concierge requests from client through office boy. - Manage laundry. - Maintain artifacts asset register on quarterly basis. - Vendor grooming and real time monitoring of services and periodic reviews and maintain performance evaluation on monthly basis. - Ensuring vendor background checks are maintained on regular basis. - Implementation of EHS/HSSE initiatives in the site. - Drive the EHS/HSSE compliance programme in the managed facility. - Ensure Client and JLL EHS/HSSE requirements are full implemented and complied with. - Identify Risk assessment and put controls and inform the line manager - Incident management reporting to be done Performance objectives - Provide Superior Client Service (weighting 50%) - Initiative or Process Improvement in Functional Area (weighting 40%) - Personal and Professional Development (weighting 10%) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-today operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Key skills - Team handling experience - Should have good working knowledge on soft services - Computer Knowledge - Should have good communication skills Employee specification - Candidate should have 3-5 years experience in IFM, Facilities, Soft Services, Admin. Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 week ago
8.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
What this job involves: Leading Technical Services You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment youll achieve excellence in managing critical operations and programs onsite with our client. Youll ensure the highest standards are delivered and best practices implemented consistently. Youll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management. This role will manage a team of 5 technical services team members across Gift city Gandhinager Responsible for providing outstanding client service, youll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. Act as a coach and mentor Youll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. Youll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. Prioritizing the facilities needsalways Experienced in technical services, youll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, youll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. Youll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. Youll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, youll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. Youll be performing regular audits with a focus on cost savings, risk management and energy management. Youll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Winning our clients trust As Asst. Technical Services Manager, youll be working with our client and will build strong relationships through your proactivity and engagement. Youll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. What this job involves: Sound like you To apply youll need to be: Experienced in Technical Services For this role, youll need a minimum of 08 to 10 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering Technical Services would be an advantage. Well rounded skills As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role were looking for the full package, so youll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as youll enjoy working within a diverse and inclusive team. Youll take the time to listen to people in order to apply your expertise and create maximum positive impact.
Posted 1 week ago
8.0 - 13.0 years
5 - 9 Lacs
Bengaluru
Work from Office
You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment youll achieve excellence in managing critical operations and programs onsite with our client. Youll ensure the highest standards are delivered and best practices implemented consistently. Youll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management. This role will manage a team of 5 technical services team members across Gurgaon Responsible for providing outstanding client service, youll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. Act as a coach and mentor Youll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. Youll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. Prioritizing the facilities needsalways Experienced in technical services, youll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, youll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. Youll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. Youll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, youll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. Youll be performing regular audits with a focus on cost savings, risk management and energy management. Youll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Winning our clients trust As Asst. Technical Services Manager, youll be working with our client and will build strong relationships through your proactivity and engagement. Youll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. Sound like you To apply youll need to be: Experienced in Technical Services For this role, youll need a minimum of 08 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering Technical Services would be an advantage. Well rounded skills As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role were looking for the full package, so youll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as youll enjoy working within a diverse and inclusive team. Youll take the time to listen to people in order to apply your expertise and create maximum positive impact. An eye for detail Do you have an eye for detail Attention to detail combined with high level analytical skills are vital for success in this role, youll analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills We operate in a fast paced, high volume environment and youll need to keep up to speed. To do so youll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements.
Posted 1 week ago
3.0 - 8.0 years
2 - 5 Lacs
Jaipur
Work from Office
Shift Engineer Technical Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for effective Total Preventive and predictive maintenance of Electro-Mechanical equipment. Some of key requirement for meeting the Job requirements are as below Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site. Understands the engineering design and operational aspects of the utility systems and equipment at location Must be able to recognize system shortcomings and respond to operational and emergency situations. Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule. Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations. Strictly adhere to EHS or HSSE guidelines by self and ensure that vendor team members to do so as well. Implement regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures. Implement the preventive maintenance program to reduce the risk of sudden failures of critical equipment Provide training to on-site teams on equipment procedures and implementation Support service delivery teams on equipment maintenance and upkeep. Conduct regular inspections to ensure that the procedures are being followed and updated as required. Communicate to all site staff and concern managers on all incidents and all-important operational related issues. Seek management support when requires assistance, guidance, and approval. Adhere to the reporting procedures as per JLL standards and requirements Ensure building compliance are checked for site and records maintained Ensure Log Book, PPM Reports, Check Lists maintained on site Monitor adhoc jobs and minor project work Actively participate in the development of best practices, training materials, operations manual chapters, standardized tools. MIS Reporting including Daily/Weekly/Monthly report MMR preparation, PO PR Tracking, SLA tracking Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the facility to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a BE/ B. Tech (Electrical/ Mechanical/ Electromechanical) with min. 3 yrs./ Diploma with min. 4 yrs. Experience in Building Facility Management preferably in IT and ITes industry It would be great if you have tertiary qualifications in facilities management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role. What we can do for you: At JLL, Apply today
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
Mumbai
Work from Office
What this job involves: Building great impressions and experience Youll be the face of both our client and JLL working within a diverse and inclusive team. Youll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client youll create a welcoming and professional image within your role. As a visitor's first point of contact, youll provide top-notch service to everyone visiting reception. Youll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, youll be calm and collected managing issues and complaints. Keeping a well-oiled workplace POSITION GOALS To back up receptionists and perform front office duties in accordance with company policies, procedures and processes. Achieving the Key Performance Indicators and Service Level Agreement targets. ROLES AND RESPONSIBILITIES Conduct daily floor inspections to ensure all internal office areas are in good condition. Manage onsite cleaners to ensure the cleanliness and tidiness of the office, and perform regular performance reviews with vendors. Manage air-conditioning arrangements upon user requests. Manage monthly office supplies orders. Ensure professional and polite telephone responses. Provide assistance to the mailroom as needed. Ensure compliance with JLL management regulations and requirements. Arrange maintenance schedules with local vendors. Manage conference room utilization and work closely with local IT support. Resolve tickets for all general facilities-related matters. Maintain the first aid box and AED, and keep track of medicine distribution. Ensure vendor NDA submission. Align all office services with client guidelines. Provide assistance to the receptionist (as backup) and assistant manager (AM) as required. Propose initiatives for office services enhancement and event organization based on daily operations. Be responsible for the Client Sustainable Pursuit program. Act as a backup to the AM in case of emergencies or as required. Ensure monthly vendor compliance. Track driving waste management as per guidelines and implement sustainable programs. Track all paper products, utility consumables, janitorial consumables, first-aid (FH) bins, stationery supplies, and soft-related products and requirements. Ensure vendor partners conduct timely pest control activities and regular audits to prevent pest issues. Arrange monthly and quarterly vendor meetings for evaluation with the AM and Hub Lead. Ensure participation in all important meetings. Complete 42 hours of training. Manage janitorial services and facility upkeep as per client expectations. Oversee site procurement and vendor management activities. Others Assist in the preparation of Daily Reports, Weekly Reports, Audit Reports, Monthly Management Reports, and other relevant reports. Participate in emergency evacuation procedures, including crisis management and business continuity planning. Perform other ad-hoc tasks as assigned by the line manager or client. Possess knowledge of Occupational Safety requirements. Demonstrate experience with continuous improvement initiatives (highly desirable). Demonstrate experience with client reporting and the preparation of required reports. Key Performance Measures Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client)
Posted 1 week ago
5.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
We are seeking a highly skilled and experienced Security Lead / Manager to join our Integrated Facilities Management team. The ideal candidate will be responsible for developing and implementing comprehensive security protocols to safeguard our office buildings, occupants, assets, and confidential information. Key Responsibilities: Develop and implement comprehensive security protocols and procedures. Conduct regular risk assessments and develop mitigation strategies. Oversee the security team, including recruitment, training, and performance management. Monitor and maintain security systems (access control, CCTV, alarms, fire safety equipment). Coordinate with law enforcement and emergency response services. Investigate security incidents and implement corrective actions. Develop and deliver security awareness training programs for employees. Stay updated on industry trends and emerging threats to enhance security measures. Manage relationships with external security vendors and contractors. Regularly review and update security policies and procedures. Performance Objectives: Conduct a strategic review of security services and supply contracts across sites. Renegotiate and tender contracts where necessary to ensure optimal value. Required Skills and Qualifications: Bachelor's degree (required) 12+ years of experience in Facilities Management within IT/Banking/Corporate environments Strong team handling experience Comprehensive knowledge of security services, access control, CCTV operations, and physical security Excellent communication skills Experience in managing commercial contracts and budgets Proficiency in health and safety requirements Expertise in vendor management and property technical systems management What This Job Involves: Leading on-site operations Winning our clients' trust Keeping an eye on budget and contracts Promoting teamwork across the board Ideal Candidate Profile: Competent and goal-driven professional with 5-8 years of property management experience Organized and analytical problem-solver Engaging and professional leader with a passion for excellence Self-motivated and quick-thinking individual Excellent interpersonal skills and ability to handle diverse teams
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Remote
What this job involves: Overcoming engineering challenges If challenges that come with being the go-to person on engineering matters excite you, join us to develop your strengths. In this role, youll show your mettle as you find ways to uphold excellence and high standards in our preventive maintenance programm and conservation practices. Working closely with the chief engineer, youll also monitor the M&E projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently. Likewise, youll play a huge part in the hands-on process of providing to the client comprehensive facility, contract and procurement management for technical services. Youll contribute to hitting financial targets and other goals set by the senior facilities manager, achieving key performance indicators, and meeting service level agreements. Shaping a system of best practices Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. Youll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers recommendations. On top of these, youll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance program for these malfunctions to prevent the risk of sudden breakdowns. Youll also make sure that our logbooks, checklists and schedules are upkeep and current. From time to time, youre expected to arrange ad-hoc M&E set ups based on the client requirements. Sound like you To apply you need to have: Mastery in the field You should have earned a diploma or degree in engineering, ideally, electrical engineering or mechanical engineering. Having three to seven years of experience in facilities management will also prove indispensable. Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.
Posted 1 week ago
4.0 - 7.0 years
3 - 7 Lacs
Gurugram, HR
Work from Office
FM will be responsible for managing all aspects of the facility management service delivery system at office. In this capacity, the FM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term projects, operations and maintenance, interface with senior managers in real estate / Facility team and business units, coordination with other key managers within and achieve customer satisfaction. Provide the leadership to the Facility Management team on a client site The single point of Management Control for FM Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. Ensure client satisfaction and achieve Key performance indicators as per the process. Ensure regular site walk through and do a risk assessment to work on mitigation plans. Understand the Facilities Management scope and develop client specific processes and procedures to ensure implementation of the processes. Support in the implementation of short and long-term projects. Develop and implement the annual management plan; accomplish key performance indicators as identified by JLL Responsible for all monthly and quarter reporting. Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning. Ensure highest level of safety while carrying out any activity both internal and external vendor related. Inculcate the habit of contractor induction, SWIMS and work permit process. No work permit No work culture to be highest priority while working at site as part of the process Ensure compliance with JLL minimum audit standards which includes specific monthly compliance requirement and tracking Track the vendor labor compliance on a monthly basis and work with vendors to get compliance document audited as per schedule. Ensure regular vendor engagement meetings and review the vendor performance and KPI and document the same. Work closely with site team and drive the technology implementation 100% and ensure complete ownership on reporting to site deliverable on technology reporting. Ensure timely compilation of variable spend budget as per requirement and client approval in place. Will be responsible for creating purchase request for site operational requirement in consultation with procurement and Finance team. Track all the spend related to the budget month on month and keep files updated for any site level audit. Refer for Key Performance Measures as mentioned below Control of Sub-contract HSE & Statutory regulation compliance adherence always Service quality & change/project management: Innovative delivery of value for through process implementation (MBI), Quality management and Projects Completion of agreed contract management actions and review/update of the site risk assessment & controls: Review and update Hazard and Effects register Cost Management and Efficiency Analysis: Execution of plan to realize mitigation of cost impacts. Analysis of monthly and YTD spend with remedial action where needed Opportunity targeting & implementation: Realize Radical proactive cost restructuring, Proactive targeting of savings opportunities Contract Administration and understand the contract KPI to achieve results. Excellent people skills and ability to interact with a wide range of client staff and demands and ability to manage a team Demonstrated experience on service improvement initiatives. Knowledge of safety and compliance and drive safety as part of the work culture Strong PC literacy and proven ability to manage daily activities using various systems. Knowledge on reporting requirements for the related activities Ability to take responsibilities and drive the organizational goals. Adaptability to drive technology and process and work on organizational requirement.
Posted 1 week ago
6.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
JOB AIM AFM will be responsible for managing all aspects of the facility management service delivery system , primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers and customer satisfaction. RESPONSIBILITIES Facilities Management Operations To ensure FM staff provides timely reports to the management and adhere to agreed SLA & KPI To ensure FM and vendors staff tracks the completion of the scheduled work. To ensure accident or crises management is addressed immediately. To act as a single point of contact for the designated facility for all FM escalations. To ensure all reports, checklist, statutory compliance (Building & Vendor) is adhered at all times. To ensure accuracy of the data, analyze the FM costing and highlight the management accordingly. To assist during audit process and provide audit report with proper justification wherever required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. To oversee and manage the capital & operational budgets. To ensure facility upkeep is maintained in all areas Housekeeping, Security, Cafeteria, Front office, Helpdesk, Mail Room, and BMS. Engineering, Events, Client Visits & other areas of operations as defined in the scope document. Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities. To ensure vendor performance management is done on a monthly basis. To ensure monthly invoicing is done on time as per agreed timelines To assist operations manager in all F&S related internal audits and business specific external audits. To ensure support to management in ISO certifications by training and implementing ISO down the line. Monitoring & Analyze shared services call for closure on periodical basis. Ensure OLA data are entered in the tool by self and team members as required. Coordinate with site transport manager in teams performance management. Timely completion of R&M related work. To ensure 100% uptime of all equipments present in the facility. Monitor & manage R&M budget. Follow up with TPV for on time invoice verification & submission. Manage the pest control activities in the facility. Management Responsibilities Provide leadership to the facilities management team. Demonstrate leadership & responsiveness and creativity. Understand the FM scope and in consultations with JLL City Manager or facility manager develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish at least 95% Key Performance Indicators. Coordinate with City Manager Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team. Assist City Manager in developing & implementing the facilities management account plan for the facility. Identify training needs for all subordinates. Nominate team members (Facilities & Engg.) for training conducted internally and JLL corporate team. Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities. Participate and motivate in process improvement initiatives. Participate in CIWG. On time reporting of incidents in the facility. Sound like you To apply you need to be: Qualification (E) Any Graduation (MBA Preferred) Technical Skills (E) MS Office & Mail Communication, Generic Skills (E) Communication, Leadership, Interpersonal Scheduled Weekly Hours: 48
Posted 1 week ago
8.0 - 13.0 years
15 - 20 Lacs
Pune
Work from Office
Workspace Delivery Manager Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be a bachelors degree in mechanical, Electrical, facilities management/Hotel Management/Hospitality Management, Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements. Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Ability to effectively communicate and interact with all levels of people Holder of Higher Cert/Higher Diploma/Degree or above in Building, Mechanical, Electrical or Facilities Management with minimum 8 to 10 years experience in related discipline Holder of REW A0 is preferable, but not a must; Knowledge of HVAC, Fire Protection System, Electrical system and BMS system Has experience in CRAC, UPS, Chiller plant or Data Centre operations is required Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Diploma in an Engineering discipline Minimum of 5 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a key member of PSIPL team, you will be responsible for overseeing the operations of residential properties in the Western region with a focus on driving operational excellence and enhancing customer satisfaction. Your role will involve managing daily operations, ensuring smooth services, implementing SOPs for efficiency, and maintaining high standards of quality and compliance. You will lead and mentor regional teams, including property managers and on-site staff, to build a culture of accountability and customer satisfaction. Acting as the point of escalation for resident complaints, you will work towards prompt resolution and engage with Resident Welfare Associations (RWAs) and property owners to address their concerns effectively. In addition, you will be responsible for preparing and managing the regional operational budget, ensuring cost control while maintaining service quality. Compliance with statutory and regulatory requirements, conducting audits and risk assessments, and managing relationships with vendors and stakeholders will also be part of your key responsibilities. Your role will involve identifying and implementing innovations to enhance the living experience for residents, monitoring KPIs, and preparing performance reports for senior management. The ideal candidate for this position should have extensive experience in facilities management, particularly in residential complexes, with a focus on operational excellence, customer-centric thinking, and team leadership. If you are looking for a challenging opportunity to make a significant impact in the facilities management sector and contribute to creating compelling value-based solutions for clients, we invite you to join our team at PSIPL.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As the Facilities Management Manager, your primary objective is to lead and oversee all aspects of Facilities Management, Property Operations, and Maintenance Services across multiple sites. Your role will involve strategic planning and hands-on execution to ensure the safe, efficient, and cost-effective operations of physical infrastructure while maintaining high service standards. Your responsibilities will include: 1. Facility & Property Management: You will be responsible for managing the day-to-day operations of all facilities, such as commercial properties, offices, and warehouses. This includes overseeing critical systems like HVAC, plumbing, electrical, fire safety, and elevators, as well as implementing energy efficiency and space utilization strategies. 2. Maintenance & Infrastructure Upkeep: You will develop and execute preventive and predictive maintenance schedules, oversee civil repair, renovation, and expansion projects, and ensure timely resolution of breakdowns and maintenance complaints. 3. Vendor & Contract Management: Managing outsourced service providers for housekeeping, security, landscaping, and technical services will be part of your responsibilities. You will negotiate contracts, service-level agreements (SLAs), and evaluate vendor performance. 4. Compliance, Safety & Sustainability: Ensuring adherence to statutory compliances, including fire, safety, environment, and building codes, will be crucial. You will also promote sustainability through green building initiatives and waste management. 5. Budgeting & Cost Control: You will prepare facility operating budgets, track expenses, and implement cost control measures. Identifying and executing cost-saving opportunities without compromising quality or safety will be essential. 6. Team Leadership & Stakeholder Management: Leading a team of facility engineers, supervisors, and admin staff will be part of your role. You will also liaise with internal stakeholders, leadership, landlords, and regulatory authorities to ensure effective communication and coordination. Overall, as the Facilities Management Manager, you will play a key role in ensuring the smooth functioning and efficiency of the facilities while maintaining high standards of service and compliance.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Project Manager at Media.net, you will play a crucial role in overseeing infrastructure projects related to office move, refurbishment, renovation, and workspace modifications. Your responsibilities will include managing project execution from schedule development to budget management, internal approvals, design and construction document production, occupancy planning, RFP processes, and vendor management. You will be responsible for ensuring that projects are completed within defined schedules and budgets while identifying cost-saving opportunities and maintaining compliance with OHS and safety standards. In addition to infrastructure projects, you will also be responsible for general Facilities Management, ensuring the delivery of services to a high standard and continuously improving operations. This includes overseeing soft services such as reception, catering, cleaning, security, and event management, as well as managing hard services like asset management and PPM scheduling. You will collaborate with vendors, support procurement strategy, and manage Facilities budgets with the assistance of the Finance team. Operational and financial responsibilities will involve supporting operational service delivery, advising on office space allocation, developing and maintaining Business Continuity Plans, and managing the annual Facilities budget. You will assess financial performance, forecast outcomes, and ensure financial targets are met. As a leader, you will build and lead a team, establish strong connections with external suppliers, and organize tasks effectively to maximize team talents. You will need to communicate effectively with colleagues, delegate tasks appropriately, and develop trust through transparent communication. To qualify for this role, you should hold a Bachelor's or Master's degree in Facilities Management or a related field and have extensive senior Facilities Management experience. You should have a full understanding of statutory legislation related to the built environment, as well as knowledge of facilities management functions, contract management, and business development. Experience in negotiating service contracts, managing budgets, and leading teams is essential. Your skills should include the ability to handle projects independently, experience in the interior fit-out/coworking industry, negotiation skills, and delegation abilities. You should have strong interpersonal and leadership skills, with the ability to communicate effectively with stakeholders. Overall, you should be a proactive and detail-oriented professional with a track record of success in Facility Management within a corporate setting.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a CBRE Facilities Manager, you will be responsible for managing a team that oversees building operations and maintenance for a facility, campus, or portfolio of small to medium-sized buildings. This role falls under the Facilities Management functional area, which encompasses all aspects of asset operations and provides support to Property Managers in terms of repairs and investment plans. Your main responsibilities will include providing formal supervision to employees, monitoring their training and development, conducting performance evaluations, and overseeing the recruiting and hiring process. You will schedule and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff as necessary. Additionally, you will coordinate and manage facility repairs and maintenance by collaborating with technicians, vendors, and contractors. Maintaining positive client relationships and conducting meetings on unresolved facility issues will be crucial aspects of your role. You will also be responsible for preparing and managing capital projects, operating budgets, and variance reports. Performing facility inspections for quality assurance while adhering to local, state, and federal regulations will be part of your duties, along with suggesting operational efficiencies, repairs, and upgrade opportunities. Managing environmental health and safety procedures for facilities, overseeing vendor relationships and invoicing procedures, and reviewing price quotes for procurement will also be within your scope of responsibilities. You will be expected to conduct process and procedure training on maintenance, repairs, and safety best practices. Your leadership skills will be essential in motivating the team to impact the quality, efficiency, and effectiveness of the job discipline and department. Additionally, your ability to handle sensitive and difficult information, convey performance expectations, and troubleshoot and resolve complex issues will be key to your success in this role. Requirements for this position include a Bachelor's Degree (preferred) with 3-5 years of relevant experience. A combination of experience and education will be considered in lieu of a degree. A valid driver's license is required, and Facility Management certification is preferred. Experience in areas such as staffing, training, development, coaching, mentoring, and performance evaluation is desirable. Strong organizational skills, an inquisitive mindset, and advanced math skills are also necessary for this role. In summary, as a CBRE Facilities Manager, you will play a vital role in overseeing building operations and maintenance, managing a team, maintaining client relationships, and ensuring the efficient functioning of facilities in line with regulatory requirements and operational best practices.,
Posted 1 week ago
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