2399 Facilitation Jobs - Page 5

Hello Talented Techie! The Digitalization program manager will drive the strategic governance of digital KPIs, enable cross-functional initiatives, and orchestrate innovation platforms such as hackathons and workshops. This role ensures alignment with organizational goals through structured reviews, reporting, and stakeholder engagement across business units. Job responsibilities. Lead digital transformation projects and service innovations in Digital Solutions for ASP. Plan and execute workshops, trainings, and strategic initiatives. Drive continuous improvement and performance tracking. Coordinate with global and local teams to ensure KPI alignment. Manage reporting, documentation, and sta...

Overview We are seeking a Technical Program Manager for our Core Payments - Networks Exchange team to lead and coordinate customer-focused projects, platforms, and infrastructure initiatives. The ideal candidate is passionate about enhancing customer experiences, highly motivated, analytical, detail-oriented, and possesses an entrepreneurial mindset. This role provide overall direction and guidance for project delivery. Partner with business product owners globally to understand and support new strategic opportunities. Liaise between product and technical teams for the purpose of ensuring technical teams have sufficient information to complete design, coding, testing, and implementation phas...

Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibiliti...

Job Description Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibiliti...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way Process Trainer: Conducting New Hire Training Responsible for managing Training batches - usually 1:20 ratio Feedback Coaching agents on Process, Quality Best Practices OJT Support. Audits cases for agents on the floor on a prescribed sheet defined by the client or TT Skills required: Excellent Communication Skills (Verbal Written), as this is a client facing role Minimum of 3+ years experience in U...

Job Description Do Job Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process K...

Job Description Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers master trainer on adult learning principles, facilitation skills coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to trai...

Job Description Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1. Plans, designs, develops, delivers and certifies trainers master trainer on adult learning principles, facilitation skills coaching skills 2. Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to trai...

Job Description WO Value - 220k Location - PAN India Role ServiceNow ITIL/ITSM Process Consultant Job Description Position Description: Ideal Candidate will ensure development of the appropriate Information Technology Service Management (ITSM) model and process based on the ITILService Management framework and the successful application of this model across all aspects of the IT delivery. This includes the strategic, design, transition, and operation services and continuous service improvement. Responsibilities Responsibilities: Define, design, transition and continually improve the IT Service Management lifecycle, including processes, roles, metrics, Key Performance Indicators (KPIs) Provid...

Job Description Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resou...

Job Title: Project Associate Health Programs (6-Month Contract) Location: Goa - North Goa/South Goa (Ponda, Madgaon, Canacona) , Ahmedabad , Mehsana, Lucknow,Delhi Duration: 6 Months Compensation: 2.5 LPA to 3.5 LPA + 3,000 (Travel Allowance) About the Role: We are seeking a passionate and dynamic Project Associate (Master Trainer) to join our Influenza Vaccination Sensitisation Program . The role focuses on empowering healthcare workers and sensitising high-risk groups such as pregnant women and individuals with chronic health conditions to strengthen influenza vaccination coverage across the region. Key Responsibilities: Conduct engaging and informative training sessions for healthcare wor...

Who We Are: At Parallel, we believe that craft, impact, and curiosity drive real innovation We take on high-stakes, high-impact design challenges that shape industries, building digital experiences where creativity meets function and innovation feels effortless We started as a boutique studio, and today, were leading the charge in product design From startups and communities like Healthify, Gullak, and The Product Folks, to leaders like Meta, Delhivery, and Pixxel, we help teams turn ideas into products that create lasting change Across Fintech, Healthcare, Logistics, and Public Infrastructure, we focus on tackling meaningful challenges and creating thoughtful, effective solutions that make ...

As a Scrum Master at our company, you will play a crucial role in driving agile delivery across multiple technology-driven initiatives. Your responsibilities will include: - Facilitating daily stand-ups, sprint planning, retrospectives, and reviews across multiple scrum teams - Coaching teams on agile principles to foster continuous improvement and self-organization - Collaborating with the Project Manager to align sprint goals with strategic business objectives - Tracking and communicating team progress, velocity, utilization, capacity planning, and delivery metrics to stakeholders - Promoting transparency and trust across teams and leadership - Supporting backlog refinement and ensuring st...

As a Scrum Master at our company, you will be responsible for leading and guiding our agile development teams. Your role will involve the following key responsibilities: - Lead and facilitate all aspects of the agile development process, including sprint planning, daily stand-ups, retrospectives, and demos. - Manage and prioritize product backlogs, release backlogs, and team capacity. - Guide teams in defining user stories, estimating tasks, and tracking progress. - Resolve project roadblocks and ensure timely delivery of releases. - Mentor and coach team members in agile principles and best practices. - Utilize project management tools like Jira to track progress, manage risks, and generate...

As a TDM Business Partner Senior Associate at RSM, your primary responsibility will be to support the identification and development of learning and performance-related business initiatives. You will work closely with TDM Managers, key stakeholders, and subject matter experts to analyze, design, develop, implement, facilitate, and evaluate the business talent development plan. Your duties will include conducting needs assessments, designing learning curriculums, facilitating courses, and collaborating with subject matter experts to develop content that encompasses education, experiences, exposure, and environment. Your role will also involve working on special projects related to a line of b...

As the Global Learning & Development (L&D) Manager in our organization, your role is crucial in owning our global learning ecosystem frameworks, curriculum, platforms, and forums. Your primary objective will be to upskill employees and leaders to drive measurable performance improvements. **Key Responsibilities:** - Build a global L&D framework that aligns with business goals, competencies, and career paths. - Develop an annual learning roadmap inclusive of budget and KPIs. - Design and deliver blended programs encompassing onboarding, role excellence, manager/leadership, and compliance training. - Initiate and grow employee development forums such as communities of practice, manager circles...

As a candidate for the position of Handling volunteering interventions of corporate partners, your primary responsibility will be to manage relationships and execute events with the allocated corporate partners. You should possess the ability to handle multiple stakeholders, communicate effectively, and have a passion for volunteering. Role Overview: - Leading & organizing volunteering events with corporate partners - Managing relationships with corporate partners, NGOs & Vendors - Holding self-accountable for day-to-day event execution & operations - Conducting orientations and pitch calls with corporate partners - Collaborating with internal teams to support their needs through corporate v...

Role Overview: As a Scrum Master at HARMAN Automotive, you will be responsible for facilitating Scrum ceremonies, measuring team performance, and identifying and resolving impediments. Your role will involve supporting management in creating KPI dashboards to track team performance and providing coaching and guidance to the team to improve their performance and adherence to Scrum principles. Key Responsibilities: - Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, review, and retrospectives, across multiple projects. - Measure team performance through KPIs, identify impediments, and help the team resolve them in a timely manner. - Support management in creating KPI das...

Role Overview: As a strategic Learning and Development Consultant at TresVista, you will be part of the Learning Consulting team, focusing on driving business impact through innovative and practical learning strategies. This role offers an opportunity for experienced L&D professionals to transition into a more strategic and solution-oriented position. You will play a crucial role in diagnosing performance challenges, designing scalable learning strategies, and collaborating with cross-functional teams to enhance the company's learning culture. Key Responsibilities: - Act as a strategic advisor to business units, diagnosing performance challenges and proposing practical learning solutions - C...

As a Client Delivery Manager at cloudEQ, your primary role is to develop and maintain strong relationships with assigned clients and serve as a trusted advisor to the client success team. Your responsibilities will include coordinating communication, advising clients, managing client accounts and data, and preparing analytics on the performance of cloudEQ at the client. You will also be involved in strategic IT roadmap planning for each client, conducting technology proposals, and ensuring customer satisfaction through proactive issue resolution. **Roles and Responsibilities:** - Develop and maintain a trusted advisor relationship with client success and key accounts. - Multi-task between cl...

You are invited to join NTT DATA as an ITIL Account Service Operations Sr Analyst in Noida, Uttar Pradesh (IN-UP), India. At NTT DATA, we are looking for individuals who are exceptional, innovative, and passionate about their work. If you are seeking to be part of an inclusive, adaptable, and forward-thinking organization, we encourage you to apply now. **Role Overview:** As an ITIL Account Service Operations Sr Analyst, you will be responsible for the following key areas: **Key Responsibilities:** - Strong understanding of ITIL process and principles - Leadership skills - Experience with handling multiple accounts - Knowledge of ITIL tools - Strong verbal and written communication skills - ...

Role Overview: As an AI Trainer and L&D Consultant at OT-Marketplace, your primary role will be to develop and deliver training programs while leveraging AI tools to enhance learning experiences. You will have the opportunity to provide consultation to clients on their L&D strategies and collaborate with internal teams to improve L&D processes. This full-time hybrid role based in Bengaluru offers some work-from-home options. Key Responsibilities: - Conduct needs assessments to identify training requirements - Design curriculum and training programs incorporating AI tools - Facilitate training sessions and evaluate training effectiveness - Collaborate with internal teams to enhance L&D proces...

What youll do: First point of contact for customers, internal organisation users for reporting issues and requests via calls, emails, monitoring tools and self-service channelsLead and coordinate the major incidents, ensuring quick resolution and minimal business impact Act as the central point of contact during major incidents, facilitating technical bridge calls and engaging relevant resolver teams Document incident timelines, root causes, and actions taken during and after incidents Communicate incident updates to stakeholders, including senior management, through structured communication channels Identifying trend of Major incidents and coordinating with respective resolver groups to arr...