191 Facilitation Jobs - Page 5

Bachelor s degree 12+ years of product or project development experience would be advantageous Strong facilitation techniques Ability to build and lead Squads in a matrix Promotes Agile values and principles Outstanding communication, facilitation, negotiation, and coaching skills Knowledge of an Agile framework (i.e. Scrum, Kanban), an in-depth knowledge of traditional project management principles would be an advantage Planning and problem solving with product management and delivery Squads Bachelor s degree 12 +years of product or project development experience would be advantageous Strong facilitati

Job Description: The Museum of Solutions is an innovative, interactive space designed to inspire curiosity, creativity, and learning. We are looking for Floor Facilitator Interns to engage visitors, assist in exhibit operations, and ensure a dynamic, hands-on experience for all guests. Key Responsibilities: Engage visitors by guiding them through interactive exhibits and experiences . Facilitate hands-on activities, workshops, and live demonstrations for children and families. Explain concepts in an engaging, simple, and interactive manner to diverse age groups. Ensure exhibit functionality , troubleshoot minor technical issues, and provide assistance where needed. Maintain a safe, welcoming, and organized museum environment. Support crowd management and smooth visitor flow during peak hours. Gather feedback from visitors and provide observations to the museum team. Assist in setting up, organizing, and maintaining exhibit spaces . Desired Candidate Profile: Education: Any Graduate (Preferred: Education, Communication, Science, Arts, Museum Studies, or related fields). Skills Required: Strong communication & public engagement skills. Enthusiastic, energetic, and proactive in interacting with visitors . Comfortable with live demonstrations and hands-on learning . Ability to work in a dynamic, fast-paced environment . Team-oriented mindset with a willingness to assist in various museum activities . Experience: Prior experience in facilitation, education, or working with children is a plus but not mandatory. Perks & Benefits: Gain practical experience in public engagement and facilitation. Work with a creative and passionate team in an innovative learning space. Opportunity to develop communication, leadership, and problem-solving skills . Be a part of a unique, immersive learning environment in Mumbai. If you are enthusiastic about interactive learning and love engaging with people, apply now to join the Museum of Experience!Role & responsibilities

About The Role The Contract Manager role is responsible for managing day-to-day operational activities on contract management related to respective engagements/accounts. Plan and manage projects to ensure the performance and delivery of the services within timelines and with expected quality. Interface with external and internal stakeholders for the adequacy of coverage and support. Work closely with the Service Delivery team/Action Owners to ensure the compliance of contractual obligations related to IT/BPO contracts. Identify the risk associated with the non-compliance of contractual obligation. Address contractual queries from engagement stakeholders in case of any ambiguity. Provide clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest of the Capgemini as Service Provider. Draft, review and validate Contract Change Requests, Amendments, SOWs, Work Orders and provide the insights. Coordinate with Capgemini internal team form initiation till the execution of these contract documents. Process Improvement. Bring improvements in the existing business processes for optimization and meeting new quality standards. Drafting and negotiation of contract documents. Successfully negotiate contracts with compelling arguments Contract Review and Analysis Working with Contract Management tools Primary Skills Knowledge and experience (8+ years) in Contract Management Must be knowledgeable of the major elements of outsourcing contract(s). Understanding the complex outsourcing contractual structures. Knowledge in commercial and service level accepts of complex IT/outsourcing contracts Demonstrates strong verbal and written English language skills. Ability to write and speak clearly and effectivel Presentation Skills: Demonstrate good presentation and facilitation skills more productively and effectively Team Management Skills: Effectively communicate within the team, train and delegate assignments to meet timelines and requirements of a project. Leadership and Management Skills: Guide instruct and influence on the performance of the team. Consistently coach, encourage and empower the team teams to build trust and driving the companys performance Problem Solving Skills: Finding ways to solve problems quickly and effectively to avoid painful consequences. Secondary Skills Good verbal & written English communication

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP FI CO Finance Good to have skills : NA Educational Qualification : Minimum 15 years of full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :SAP FI CO FinanceGood to Have Skills : Job Requirements :Key Responsibilities :Expected to perform independently and become an SME.- Required active participation contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with business analysts and stakeholders to understand the application requirements. Technical Experience :Proficiency in SAP FI CO Finance.- Experience with SAP S 4HANA Finance.- Strong understanding of financial accounting and controlling processes.- Experience in configuring and customizing SAP FI CO modules.- Knowledge of integration points between SAP FI CO and other modules. Professional Attributes :1:Strong team facilitation skills2:Strong interpersonal skills including conflict resolution skills 3:Excellent oral and written communication skills with all levels of the organization Educational Qualification:Minimum 15 years of full time education Additional Information : Qualifications Minimum 15 years of full time education

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Micro Focus LoadRunner Good to have skills : Performance Testing Strategy Minimum 5 year(s) of experience is required Educational Qualification : Bachelors of Engineering in CompIT or any relevant streams MCA Summary :As a Quality Engineering Lead (Test Lead), you will be responsible for leading a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve applying business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies, defining and implementing key metrics to manage and assess the testing process including test execution and defect resolution, and collaborating with cross-functional teams to ensure quality delivery. Roles & Responsibilities: Lead a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Develop end-to-end testing strategies through the use of quality processes and methodologies, applying business and functional knowledge. Define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Collaborate with cross-functional teams to ensure quality delivery. Apply testing methodologies, principles and processes to ensure quality delivery.Performance Testing (Scripting, Execution, Analysis.) Experience in Web Http/Html, Webservices, TruClient and SAP GUI Protocols. Professional & Technical Skills: Must To Have Skills:Experience in Micro Focus LoadRunner. Good To Have Skills:Experience in Performance Testing Strategy. Experience in applying testing methodologies, principles and processes to ensure quality delivery. Experience in defining and implementing key metrics to manage and assess the testing process including test execution and defect resolution. Experience in leading a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. 5-8 years of relevant experience in Performance Testing using LoadRunner. Experience in Rest API, Web HTTP/HTML and Webservices protocols. Strong programming skills in C language. Experience in gathering Performance requirements. Experience in Performance Scripting, Execution and Analysis. Strong written and verbal communication skills. Strong active listening, facilitation and presentation skills. Strong knowledge of IT software development life cycle. Additional Information: The candidate should have a minimum of 5 years of experience in Micro Focus LoadRunner. The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful quality-driven solutions. This position is based at our Pune office. Resource should be open to work on B Shift (Afternoon Shifts 12:00 to 9:30) Qualification Bachelors of Engineering in CompIT or any relevant streams MCA

About The Role : Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Develop on and support the MRI Property Management Accounting Platform (PMX) Maintain Integrations between the MRI and other CBRE or Client applications Partner with Property Management and Property Management Accounting teams on initiatives The Candidate Professional Qualifications 3+ years with ERP systems (MRI-X, Yardi Voyager, etc) Multi-database environments Fully integrated system suites 3+ years of technical experience in the information technology in various sized organizations in various data/system engineer related roles. Expert level usage of SQL Experience with agile software product design principles Must possess strong organizational, facilitation and critical thinking abilities. 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Job Title: Behavioral Trainer, Manager Experience: 9+ Years Job Location: Hyderabad Mode of Work: Work from Office Job Summary: The Behavioral Trainer, Manager is responsible for developing and implementing training programs aimed at improving employees behavioral and interpersonal skills. This role involves assessing training needs, creating curricula, and delivering training sessions while ensuring alignment with the organizations culture and goals. The position also requires the manager to evaluate the effectiveness of training programs and suggest continuous improvements Training Design & Development: Develop comprehensive training programs focusing on behavioral development, including topics like communication skills, leadership, conflict resolution, emotional intelligence, team dynamics, stress management, and workplace ethics. Design engaging training materials and methodologies (e.g., workshops, e-learning, role-playing exercises). Tailor training programs to meet the needs of different employee groups, including managers, team leaders, and tech consultants. Training Delivery: Conduct classroom training, virtual workshops, and one-on-one coaching sessions (Need based). Use a variety of teaching techniques (Psychometrics, role plays, Run polls, activities, case studies, role simulation) to engage employees and ensure knowledge retention. Provide feedback and support to individuals during training to improve their behavioral skills Employee Development: Conduct behavioral assessments and surveys to identify areas for improvement across teams. Track individual and team progress, providing ongoing coaching and feedback. Assist employees with setting personal development goals and support their growth. Program Evaluation & Reporting: Assess the effectiveness of training programs through feedback, surveys, and performance metrics. Create and maintain records of training sessions and individual progress with the help of Ops team. Provide regular reports to PD Lead on the outcomes and success of training initiatives. Qualifications & Skills: Education: Bachelor's or masters degree in human resources, Organizational Development, Psychology, or a related field. Experience: Minimum 9+ years of experience in training, coaching, or organizational development roles, with at least 2 years in a managerial position. Skills: Strong understanding of behavioral science and organizational behavior. Excellent communication, presentation, and interpersonal skills. Ability to assess and diagnose training needs. Strong problem-solving and conflict-resolution abilities. Familiarity with various training tools and technologies (e.g., learning management systems). Leadership and mentoring capabilities. Interested candidates share me your updated resumes to Satyendra.TVNR@nttdata.com

Role & responsibilities Job Title : Junior Facilitator (Woodworking) Location : Mumbai Role : Full-time Entity : Museum of Solutions (MuSo) Reports to : Lead Maker/ Learning Designer-Maker About MuSo : The Museum of Solutions (MuSo) is Indias first experiential children’s museum, located in Lower Parel, Mumbai. MuSo’s mission is to inspire, enable, and empower children to create positive change in the world through engaging exhibits, programs, and activities inspired by the UNSDGs. We are looking for a creative and hands-on Junior Facilitator (Woodworking) to deliver woodworking workshops, guiding children to explore and learn through hands-on activities. Role Overview : As a Junior Facilitator (Woodworking) , you will plan, develop, and facilitate engaging woodworking workshops for children, ensuring alignment with MuSo’s educational goals. You will guide children in using woodworking tools safely while fostering creativity and teamwork. You will also manage the woodworking studio, ensure safety protocols, and contribute ideas for new workshops and projects. Key Responsibilities : Plan and facilitate woodworking workshops for various age groups. Guide children in woodworking techniques, ensuring safety and creativity. Manage the woodworking studio, maintain inventory, and ensure equipment safety. Collaborate with the team to integrate woodworking projects into interdisciplinary programs. Assist in workshop development and provide feedback for continuous improvement. Foster a safe, inclusive, and creative environment for children. Essential Qualifications : Bachelor's degree in Art, Design, Architecture, Education, or related field. Proven experience teaching woodworking and working with children. Strong technical proficiency in woodworking tools and techniques. Excellent communication skills (English and Hindi). Passion for hands-on making and creativity. Willingness to work weekends with weekly offs in lieu. Desired Skills : Child-centric approach with an understanding of child development. Ability to troubleshoot technical issues and problem-solve during workshops. Strong organizational and time management skills. Join us at MuSo and inspire the next generation of innovators and problem-solvers through the joy of hands-on learning and creativity!

Job location- KANURU, VIJAYAWADA Role & responsibilities : Teaching and Curriculum Delivery Child Development Classroom Management Assessment and Observation Parental Communication Child Safety and Well-being Collaboration with Colleagues 8Extra-curricular Activities Preferred candidate profile : STRONG COMMUNICATION SKILLS REQUIRED FOR THIS ROLE

We offer a supportive, growth-focused environment and seek adaptable, community-driven educators who inspire lifelong learning and demonstrate excellence in teaching, collaboration, and care.

Skill required: Sales Operations - Sales Operations & Execution Analytics Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Title:Avanade- Sales Operations Senior AnalystRole (Job Profile):Sales Operations Senior AnalystCareer Level:Senior Analyst (L 10)Job Summary :Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company s internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for? Qualifications:Knowledge & Skill Requirements: Develop a solid grasp of the Sales process and ability to relay deal information in email format Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude. Ability to work virtually with diverse individuals Excellent teaming, team building, collaboration, and facilitation skills Excellent organizational/time management/data management skills Analytical skills; collects, researches, and interprets data Highly proficient in following and applying processes, quickly learning client & Sales processes and being able to recognize and apply them (previous familiarity preferred) Excellent accuracy and attention to detail Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company Educational QualificationMust have: Undergraduate degree English language fluency (oral and written)Good to have: Business Management education desirableSkills & Work ExperienceMust have: A minimum of 1-2 years of experienceGood to have: Understanding of sales operations processes and tools (e.g.Client 365) preferredOther requirements: Must support/mirror working hours for the supported Market Unit or other business area. Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be occasionally required to travel domestically or internationallyAdditional Comments: Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Process opportunities to ensure they are ready to go through the deal lifecycle, from review request to closure Communicate changes on deal review related policies and C365 updates Provides process management and related support services to enforce adherence to standard methods May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Mailbox Management, responding to incoming Deal Requests within a timely manner Process and send out approval requests for MSAs & NDAs Coordination of review and approval meetings Support internal sales processes/tools and education around those for sales teams Drive sales excellence best practices Support the execution of the sales planning cycle Process Deals for Re-approval as and when required, calling out and managing any Below Floor Approval requirements Drive continuous improvement and transformation Managing approver and reviewer delegations (holidays, absences etc) Provides support to Sales Operations organization to improve Sales Operations offering to additional clients Make suggestions to client where Sales Operations best practices can be implemented for additional clients Can support other clients in the futureCompliance Ensure compliance with appropriate policies/standard processes and support internal investigations of policy violations regarding contracts/deals as needed Qualifications Any Graduation

Skill required: Sales Operations - Sales Operations Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for? Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude Ability to work under minimal supervision and guidance, learning new responsibilities quickly Ability to work virtually with diverse individuals Excellent teaming, team-building, collaboration, and facilitation skills Excellent organizational / time management / data management skills Analytical skills; collects, researches and interprets data Highly proficient in following and applying processes, quickly learning Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred) Excellent accuracy and attention to detail Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services companyMust Have: Undergraduate degree English language fluency (oral and written) A minimum of 3-4 years of experience, with proven track record in team managementGood to have:Business Management education desirableUnderstanding of sales operations processes and tools (e.g., Manage mySales) preferredOther requirements:Must support/mirror working hours for the supported Market Unit or other business areaMust be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelinesMay be occasionally required to travel domestically or internationallyAdditional CommentsNothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Be an individual contributor with ability to recognize and seek guidance on competing priorities May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Provide input into the creation of operational processes Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Have an understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualifications Any Graduation

Job Job Title FHIR Data Analyst Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: At least 1 year of experience in HL7 FHIR implementation. Deep knowledge of HL7 FHIR 4.0.1 standard Knowledge of FHIR implementation guides like DaVinci, CARIN, US Core etc. Experience performing data mapping of Source data sets to FHIR resources Analyzes the business needs, defines detailed requirements, and provides potential solutions/approaches with the business stakeholders Strong experience and understanding of Agile Methodologies Strong written and oral communication and interpersonal skills Strong analytical, planning, organizational, time management and facilitation Skills Strong understanding and experience of SDLC and documentation skills Proficiency in Microsoft Suite (Word, Excel, Access, PowerPoint, Project, Visio, Outlook), Microsoft SQL Studio, JIRA Preferred Skills: Domain->Healthcare->Healthcare - ALL Educational Requirements MBA,MCA,MTech,Bachelor of Engineering,BCA,BTech Service Line Application Development and Maintenance * Location of posting is subject to business requirements

Job Job Title CISNGE - ServiceNow Consultant - JL4 Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Job Title:Integration Change Management Lead Management Level:[Level 7] Location:India Job Type:Full-time Must-Have Skills: Change management strategy and execution Stakeholder engagement and communication Organizational change impact assessment Change readiness and risk mitigation Communication planning and execution Training and user adoption strategies Good-to-Have Skills: Experience with change management frameworks (e.g., PROSCI, ADKAR, Kotter's 8-Step Model) Strong analytical and problem-solving skills Experience in large-scale transformations or M&A integrations Project management tools and frameworks Certification in Change Management (e.g., PROSCI) Job Summary : The Integration Change Management Lead is responsible for driving and managing change initiatives related to people and process integrations. This role ensures smooth transitions by developing and implementing change strategies, engaging stakeholders, and fostering user adoption while aligning change management activities with business objectives. Roles & Responsibilities: Develop and execute change management strategies for integration projects, ensuring minimal disruption to business operations. Collaborate with project teams, business leaders, and key stakeholders to assess change impacts and drive adoption. Lead change and communication activities , ensuring seamless stakeholder engagement. Build EVP via Talent Architecture to support business integration. Facilitate governance board meetings , including setting the agenda and managing content. Establish a comprehensive governance framework for rapid decision-making. Develop and maintain a communication calendar and plan for integration updates. Design FAQs & surveys to assess change readiness and employee engagement. Develop an Integration 6-month plan (30-60-90 days) to structure the transition process. Design and deliver communication plans, training programs, and support materials to ensure smooth transitions. Conduct stakeholder analyses, change readiness assessments, and risk mitigation strategies . Define KPIs and success metrics to track and measure change adoption and effectiveness. Act as a trusted advisor to leadership , providing insights on best practices for managing organizational change. Drive employee engagement initiatives to support buy-in and sustained adoption of new systems and processes. Monitor feedback and adjust strategies as needed to enhance effectiveness. Professional & Technical Skills: Strong project management and organizational skills Excellent communication, presentation, and facilitation skills Ability to manage multiple stakeholders and influence decision-making Experience with internal communication tools and platforms Ability to handle dynamic and fast-paced environments Collaborative mindset with cross-functional engagement capabilities Additional Information: Opportunity to lead high-impact integration projects in a growing organization. Collaborative work environment with strong leadership support. Professional growth and learning opportunities in change management and integration strategy. If you are a strategic thinker with a passion for driving successful change initiatives , we would love to hear from you! Apply today to be part of our transformation journey. Qualifications Experience: 13+ years of experience in change management , preferably within integration projects or large-scale transformations Educational Qualification: Masters degree in business, Organizational Development, Human Resources, or a related field

Role Summary : We are seeking a dynamic and customer-focused Culture Connect Coordinator to manage the spiritual aspect of teaching for the best educational experience for children of middle school, primary and pre-primary. The ideal candidate will possess excellent communication skills, a friendly demeanour, and the ability to build strong relationships with children. Role & responsibilities Lessons and Assessment Plan and deliver Culture Connect sessions and assessments for students from Nursery to Grade 10. Training & Observation Train and guide Culture Connect facilitators, including classroom observation and feedback. Content Development Continuously review session effectiveness and recommend improvements. Event Framework Develop and oversee the implementation of the Culture Connect event framework in coordination with the school team. Workshops & trainings and Tours Organize online/offline trainings, camps, workshops, and heritage tours for students, parents, and staff, in order inculcate organisations cultural and spiritual values among them. Vaishnava Standards – Define and ensure adherence to standards for kitchen, prasadam honouring, and prayer hall worship. Engagement & Innovation – Create engaging programs, clubs, bands to make Culture Connect vibrant and immersive, presenting Indian scriptures in a contemporary, relatable manner. Preferred candidate profile Strong adherence to Srila Prabhupada’s sadhana standards. Excellent leadership and teamwork skills across diverse backgrounds. Proficient in English and at least one regional language (verbal & written). Pleasant, outgoing personality with a passion for continuous learning. Skilled in storytelling and connecting lessons to real-life situations. Deep appreciation for and commitment to Indian culture and heritage. Sound knowledge of scriptures like Bhagavad Gita, Srimad Bhagavatam, and Ramayana. Experience in visual arts, music, dance, puppetry, or related teaching (preferred). Resilient, patient, and able to work under pressure. Willingness to travel across schools as needed. Enthusiastic about integrating technology to enhance Culture Connect sessions. Qualifications : Any master’s degree with a penchant for teaching values and narrating stories. Must be spiritually inclined. Minimum 5 years of teaching experience with young students Age limit - 40 years. Perks and benefits • A supportive and collaborative work environment. • Spiritually conducive workplace. • Opportunities for professional growth and development. • Competitive salary and benefits package including Health Insurance and Provident Fund. • Satvik Food provided. • School transport provided.

Title - Senior Trainer Role & responsibilities Maintain consistent high quality of Official Reports. Working closely with the Manager. Assist in planning, creating, and implementing training courses. Assist in organizing training-related events/activities. Measure outcomes from training. Ensure all new hires undertake mandatory training. Use existing education principles and stay up to date on new training methods and techniques. Prepare and disseminate material (e.g., instructional notes, feedback forms). Submit reports on training activities and results. Conduct employee surveys and interviews. Review employee performance within learning. Designing and delivering onboarding programs. Mapping out annual training plans for internal teams. Selecting and recommending certifications, conferences, workshops, and e-learning courses. Preferred candidate profile Graduation in education, psychology, human resources, or related field. Experience of 6+ years as a trainer, corporate training specialist, or related position is required. Should have strong teamworking and people skills. Knowledge of traditional and modern educational techniques is mandatory. Proficient in MS Office. Able to multi-task, prioritize, and manage time efficiently. Personal commitment to improving your own knowledge and skills and a passion for continuous learning and development. Outstanding communication and presentation skills. Proven experience with talent management and talent development strategies. Proactive, enthusiastic, and innovative approach to work. Working knowledge of databases and Learning Management Systems (LMS) is a plus. Perks and benefits Flexible Working Hours Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee wellbeing activities

Classification: Public Job Title: Learning and Development Associate Job Description: We are seeking a highly motivated and experienced Learning and Development (L&D) Associate to join our dynamic team. The ideal candidate should possess a minimum of 4-5 years of professional experience, with at least 2 years dedicated to Learning and Development initiatives. This role involves collaborating with various departments to design, implement, and evaluate training programs that align with organizational goals and enhance employee development. Responsibilities: Training Program Development: Design and develop comprehensive training programs that address the needs of different departments and levels within the organization. Collaborate with subject matter experts/Stakeholder/Training partners to create engaging and effective learning materials, including presentations, E-learning modules, and training manuals. Utilize various instructional design methodologies to create effective learning experiences. Needs Assessment: Conduct regular needs assessments to identify skill gaps and learning needs within the organization. Analyse performance data and feedback to continuously improve and tailor training programs. Learning Management System (LMS) Administration: Oversee the administration of the Learning Management System, ensuring accurate record-keeping and timely updates of training materials. Provide technical support to employees using the LMS platform. Collaboration and Stakeholder Management: Work closely with department heads and managers to understand their teams' development needs and align training initiatives with organizational objectives. Build strong relationships with internal stakeholders and external training vendors. Assist employees whenever required with their learning needs Plan and execute training programs as per schedule and ensure maximum actualisation. Partner with vendors to work on training collaterals and kits and ensure accurate allocation and tracking. Evaluation and Feedback: Assess the effectiveness of training programs through participant feedback, assessments, and post-training evaluations. Analyze training data to measure the impact of learning initiatives on employee performance and make recommendations. Create L&D dashboards and drive a variety of analytics across programs to determine effectiveness and business impact. Qualifications: Bachelor's degree/MBA in H R, with 4-5 years of overall professional experience, with a minimum of 3 years in Learning and Development. Proven experience in designing and delivering effective training programs. Familiarity with Learning Management Systems and other training-related technologies. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Certification in training and development is a plus. If you are a dedicated and passionate individual with a proven track record in Learning and Development, we invite you to apply for this exciting opportunity. Join us in fostering a culture of continuous learning and development within our organization.

Job Description: Responsible for developing, administering & facilitating strategic service learning & development programs that drive new hire retention and productivity to meet business unit metrics, as well as company goals and objectives. Works as a strategic partner within the business unit to identify, develop and implement strategies, learning programs and technologies to prepare service employees to meet business unit metrics and growth strategies. Collaborates directly with service leadership to ensure learning programs are applicable to the needs of internal/external clients. Measured results, inspection and ongoing development in role is required. Responsible for effectively developing and facilitating service learning & development programs that drive new hire retention and service employee productivity to meet business unit metrics. Increase the knowledge of service new hire participants, inspect & validate the proficiency and execution of key service skills and processes required to execute at or above service key performance metrics. Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, service performance, and skills proficiency to service leadership. Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program. Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with sales leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met. Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation. Maintain a consistent field presence via in-person or virtual field rides, observe service employee performance and provide timely feedback to service leadership on service process execution and development opportunities, as well as coaching recommendations. Participate in leadership meetings and applicable service training programs and events to provide insights on learning opportunities, make effective recommendations for service proficiency improvements, and maintain relevancy to industry trigger events. Other duties as assigned. Bachelor's Degree in in related field - Preferred 2 years of experience in relevant and proven service or service training experience, Paychex service experience preferred. 2 years of experience in specific industry service experience. 2 years of experience in consultative or relationship management experience.

Certified Scrum Master CSM certification Relevant 4+ yrs of experience in Scrum Skilled in facilitating Scrum ceremonies, ensuring smooth communication, and removing obstacles to enhance team productivity Expert in coaching teams on Agile principles

Job Purpose "This position is open with Bajaj Finance ltd." This position is created to optimize and seamlessly deliver the capabilities for Mobility in B2B business. Candidate will be responsible for leading discussions & executing various initiatives ranging from IT deliveries & other horizontal capabilities and driving efficiencies for the business through the same. He / She should Be a great team manager Have a strong knack for ideation & execution. Duties and Responsibilities oLead & deliver key capabilities of SFDC app called- Mobility (Mobile First approach). oEmployee needs to have sound knowledge of processes and frontend platform like SFDC. oAnalyze business requirements, check the feasibility & prepare project charter by getting inputs from all stakeholders. oManage system/functionality development or system enhancements across multiple systems & platforms. oOwn up end to end delivery of new enhancements in the system by completing the UAT, partnering with IT teams like Quality Assurance, IT Delivery team. oTrack the impact of capabilities with regards to business volume. oDeliver efficiencies through Mobility. oImpart trainings on the usage of all new enhancements through Training team. oEstablish relationship and collaborate with internal clients and external vendors to deliver on the desired requirement. oNeeds to be able to work with cross functional teams & should have team management skills. oStrong influencing, negotiating, and facilitation skills. oAbility to manage multiple priorities and task without compromising on quality. Key Decisions / Dimensions DECISIONS (Key decisions taken by job holder at his/her end) Provide solutions/ recommendations on platforms or technologies to be used for delivering business requirement Decisioning on field simplification and ordering and UI/UX. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Project delivery timelines Benefit expected / outcome of the capabilities (pre-defined metrics) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:4 ‚ Number of Direct Reports:2 ‚ Number of Indirect Reports:2 Major Challenges Stakeholder management- to prioritize them for delivery Awareness on upcoming technology / apps Ensuring delivery timelines and ensure error free go live Required Qualifications and Experience a)Qualifications Post-Graduation MBA- 5-6 yrs Graduate (Technology)- 6-8 yrs b)Work Experience 6-8 years of prior experience in relevant roles, preferably in app development, Salesforce or B2B front end platform The candidate should have experience in managing team Should have an innovative bent of mind Must possess good communication and interpersonal skills.

Job Title HRD - Q25 Responsibilities Understand, Investigate and Resolve any employee relations issue at the location in order to achieve agreements and settle conflicts and minimize dispute.Monitor Organization Culture and values, support in implementing policy and procedures, act as an internal consultant/advisor, support in providing a positive work environment, employee assimilation, ensure timely emergency response within the guidelines. policies and norms of Infosys.Lead the implementation of personnel policies and procedures.Establish lines of control and delegate responsibilities.Partner with Business and external bodies in order to achieve company objective.Employee assimilation and New Hire compliance. Preferred Skills: Domain->Human Resource Management->Human Resources Additional Responsibilities: Candidates with full-time MBA & Minimum 2 yrs of experience in similar field Proven track record of handling complex issues Ability to develop and build relationships at all levels, with a proven track record of acting in an advisory capacity Excellent interpersonal, communication, empathetic and strong negotiation/diplomacy skills. Strong analytical and facilitating skills Creative bent of mind, delivering pragmatic solution. Flexibility and ability to multi-task Educational Requirements MBA Service Line Human Resource Department* Location of posting is subject to business requirements CLICK TO PROCEED

IEnergizer Noida Sector 60 is Hiring an L&D Specialist - upto AM Level for its International Chat Campaign. Looking for a Front-Line Development Trainer (FLDT L&D) profile for a US Chat Campaign. The ideal candidate should have relevant experience in the field and be capable of training on the following behaviors: Effective Communication Conflict Resolution Emotional Intelligence Time Management Feedback Delivery: I ncluding models like SBI/Radical Candor Problem-Solving Team Building Change Management Coaching Techniques: GROW coaching, etc Call / Wsapp at 9266364422 - Sharan Preferred candidate profile Immediate joiner Preferred. Should have Chat experience. Immediate joiner Preferred. Should have Chat experience. No Cabs No Meals Virtual Interviews 2-3 Rounds of Interview.

The Solution Architecture & Demands Lead will manage the team that provides system architecture and design specifications to support business and operating models and other architectural or security aspects. Keeps the alignment between enterprise architecture blueprint, recommendations and solution implementation. 5+ years of overall experience in Cloud architecture Experience leading or managing an Architecture Team Working with geographically distributed team across multiple time zones 3-5 years Infrastructure or Solution Architecture Experience designing and implementing cloud-based solution architectures for PaaS, IaaS or SaaS. Hands on experience with one of the three primary public clouds:AWS, GCP (preferred), or Azure. Experience designing and implementing the foundational elements in a cloud architecture Knowledge or experience designing and implementing automation solutions like Infrastructure as Code (IAC) solutions to build up and tear down infrastructure using Terraform, AWS CloudFormation, GCP Deployment Manager, or Azure DevOps Excellent verbal and written communications skills as well as the ability to work effectively across internal and external organizations. Soft Skills Focused on quality and delivering results Take ownership and accountability Flexible in taking up different roles and tackling multiple technologies Work collaboratively on projects and help achieving company goals Strong analytic, organization, presentation, customer service and facilitation skills Ability to prioritize and execute on multiple concurrent initiatives with related or independent goals Be a Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers Demonstrated ability to think strategically about business, product, and technical challenges Cost analysis and management Decision making/strategic thinking/negotiation skills Program management skills Leadership skills Talent management General management Problem solving skills Influencing others/working across boundaries Internal and External stakeholder management As part of our team, the Solution Architecture & Demands Lead will oversee a team of Cloud Engineers, Solution Architects & Individual Contributors reporting to you and carry out the following: Managing the Solution Architecture Team Design efficient, secure, adaptable, scalable, and reliable cloud solutions (data, networking, application) Drive all technical design and execution activities for moving existing on-premise infrastructure, server workloads, data and applications to the cloud IaaS and PaaS architectures. Communicate and socialize design and architecture design decisions. Communicate with senior leaders regarding the architecture, discuss problems and recommend solutions and improvements. Interact and work with application and business team members to provide the optimal environment for applications to deliver business functionality. Introduce and develop Infrastructure automation in the environment including IAC, CI/CD pipelines, and automated configuration management. Migration of workloads from on-premise/datacenter to Cloud Drive self-service automation initiatives Drive Product roadmap for Azure, GCP and AWS Drive generative AI initiatives Anticipates internal and external business challenges based on working experience and / or regulatory issues and drives independently improvements that create competitive advantage. Provides guidance on projects solution design compliance with enterprise architecture and makes recommendations for alignment, quality and efficiency based on experience. May be assigned to a particular project or program to ensure technical / architectural integrity and consistency of the solution

The SRE Platform Engineering Lead will manage the Nokia IT Engineering SRE Team. This team support migrating our IT workloads from the on-prem datacenters to the public Clouds (Azure & Google). Migrations can also be from Cloud-to-Cloud. The team also ensure our adherence to Nokia Cybersecurity standards for all Cloud workloads and providing critical L3 support. 5+ years of overall experience in Cloud or Software Engineering Experience with Site Reliability Engineering (SRE) Experience with Platform Engineering Working with geographically distributed team across multiple time zone 3-5 years Infrastructure or Solution Architecture Experience designing and implementing cloud-based solution architectures for PaaS, IaaS or SaaS. Hands on experience with one of the three primary public clouds:AWS, GCP (preferred), or Azure. Knowledge or experience designing and implementing automation solutions like Infrastructure as Code (IAC) solutions to build up and tear down infrastructure using Terraform, AWS CloudFormation, GCP Deployment Manager, or Azure DevOps Excellent verbal and written communications skills as well as the ability to work effectively across internal and external organizations. Soft Skills Focused on quality and delivering results Take ownership and accountability Flexible in taking up different roles and tackling multiple technologies Work collaboratively on projects and help achieving company goals Strong analytic, organization, presentation, customer service and facilitation skills Ability to prioritize and execute on multiple concurrent initiatives with related or independent goals Be a Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers Demonstrated ability to think strategically about business, product, and technical challenges Cost analysis and management Decision making/strategic thinking/negotiation skills Program management skills Leadership skills Talent management General management Problem solving skills Influencing others/working across boundaries Internal and External stakeholder management As part of our team, you will work as the SRE Platform Engineering Lead performing the following functions: Manage the Nokia IT SRE Platform Engineering Team Manage a team located across multiple time zones Focus on reducing lifecycle friction by defining SLO, SLI, SLA, & SRE with key stakeholders Ensure Cloud services meet their availability target Use software and automation rather than human toil to accomplish availability target and velocity Act as a partner engineering team to the Managed Service operations team Engineer processes and solutions that are automatable Focus on toil reduction through automation Work with team to build a self-service platform Provide full transparency so that users can see their metrics on our service Design efficient, secure, adaptable, scalable, and reliable cloud solutions (data, networking, application) Drive all technical design and execution activities for moving existing on-premise infrastructure, server workloads, data and applications to the cloud IaaS and PaaS architectures. Communicate with senior leaders regarding the architecture, discuss problems and recommend solutions and improvements. Interact and work with application and business team members to provide the optimal environment for applications to deliver business functionality. Introduce and develop Infrastructure automation in the environment including IAC, CI/CD pipelines, and automated configuration management. Migration of workloads from on-premise/datacenter to Cloud Migration of workloads from Cloud to Cloud Drive self-service automation initiatives Drive generative AI initiatives