548 Facilitation Jobs - Page 4

Program : Support Process : CO_KM Shift Details : Night Shit(Rotational) Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Program : Support Process : CO_KM Shift Details : Night Shit(Rotational) Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

About the Opportunity Job TypeApplication 31 August 2025 About The Role Title Manager - Portfolio Compliance Monitoring Department General Counsel Shared Services Location Gurgaon, India Reports To Senior Manager - Portfolio Compliance Monitoring Level 5 Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved thisBy working together - and supporting each other - all over the world. So, join our General Counsel Shared Services Team and feel like youre part of something bigger. General Counsel General Counsel (GC) is a trusted advisor to all parts of FIL, providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management General Counsel Shared Services: The General Counsel Shared services function is a global centre of expertise currently being built out in Dalian and India. It will provide operational support and services to the General Counsel function. Three key verticals of GC shared services are:- Reporting and Systems- Central hub in GC for all reporting and systems related activities. Operations - This is bouquet of various service offering for GC like Training Admin, support in Europe compliance, information barriers, legal and co sec ops. Investment Compliance- Compliance team in India provides effective monitoring of FILs funds to ensure compliance with funds mandates and regulatory rules in verticals like Portfolio compliance Monitoring, Investment Management Compliance Advisory and Investment Management Compliance Monitoring. Portfolio Compliance Monitoring: The Portfolio Monitoring team is a global function is part of FILs Global Investment Compliance and Monitoring department, with teams present in Hong Kong, London and Gurgaon. The team is primarily responsible for performing End of Day (EOD) portfolio compliance monitoring for all retail and institutional products globally managed by FIL as well as coding portfolio restrictions and investment guidelines in compliance monitoring system. The Portfolio Monitoring team also provides compliance guidance and support to FILs investment professionals, including Portfolio Managers across all asset classes, Portfolio Support Groups, Investment Risk and Portfolio Analytics teams. In relation to its portfolio compliance monitoring responsibilities, the team also engages with FILs institutional services and product management teams and other support functions, including local compliance officers, legal and investment services globally. Global Investment Compliance: The Global Investment Compliance (GIC) function provides advice, support, oversight and challenge to teams across Fidelitys Investment Solutions and Services (ISS) business. Stakeholders include portfolio managers, research analysts, trading desks, corporate finance, institutional teams and their respective support groups. About your role You will be playing a key role within the team with respect to the launch of new investment products, take-on process for new mandates and amendments of existing investment guidelines by communicating with various colleagues within investment compliance as well as externally, on the suitability of the investment restrictions and ensuring that investment restrictions are accurately coded in the Charles River compliance system. Key Responsibilities Onboarding of new clients for investment compliance by understanding the client requirements, interpreting the prospectus / investment mandate and extracting compliance restrictions to ensure guidelines and restrictions are effectively coded into compliance systems for ongoing monitoring of funds/accounts guidelines; Perform the review of regulatory and client guidelines to ensure accuracy and efficiency of existing rules coded; Regular Rule maintenance on compliance system i.e. CRD; Conduct Account Mapping / Review viz a viz applicable rule; Continuously improve compliance monitoring of guidelines and regulatory rules by assisting with compliance rule testing, new rule development, improving the automated monitoring of rule and ensuring rules are working as intended; Liaison with the broader Investment Compliance colleagues globally to ensure that investment restrictions coded on the compliance system are correctly interpreted; this may require discussions with Client Services, Relationship Directors, Legal and Product teams; Prepare documentation to support reviews conducted and to substantiate/demonstrate adequate processes/controls in coding rules; Research ad-hoc queries from compliance reporting team to determine if client portfolio is in line with the investment guidelines; Assist in resolving queries with regional compliance teams; Assist with ongoing review of relevant processes and procedures to ensure best practice; Assist in a range of FIL-wide projects or tasks; Assist with ad-hoc compliance monitoring tasks, as required. Experience and Qualifications Required Experience in Investment compliance guideline rule coding in Charles River is a must; Good understanding of Charles River system workflows and parameters; Must have knowledge of data set up in Charles River from vendors such as Bloomberg, Factset and ESG; Technology Savvy with experience in writing high quality, readable, reusable, testable code; Experience with regulatory environments such as UCITS, SFC, FCA and SEC would be an added advantage; Strong understanding of portfolio monitoring processes, including the interpretation of client investment management agreements; 9+ years of experience in working in the investment management industry (preferably in investment compliance) and of investment products; Good instrument knowledge of equities, fixed income and derivatives; Must have understanding of ESG guidelines and frameworks; Be a strategic thinker, possess strong facilitation and data gathering skills; Effective problem solver, attention to detail and ability to work to tight deadlines under pressure; CFA or Bachelor of Business or Commerce preferred; Business-level verbal and written English communication / presentation skills; Positive team player as well as the ability to work on their own initiative; Strong self-motivation, organisation, prioritisation, time management, used to adapting to unforeseen changes.

We are seeking a driven and enthusiastic Human Resource (Recruiter / Payroll / Administration) to join our growing team You will play a pivotal role in attracting, screening, recruiting, Payroll, and Training,etc for top talent to support our companys ongoing success Qualifications :Bachelors degree in Human Resources, Business Administration, or a related field (preferred) Skills Partner with hiring managers to understand their specific needs and develop targeted recruitment strategies, Source and identify qualified candidates through various channels, including online job boards, professional networks, and employee referrals, Pre-screen and assess candidates through phone interviews, online assessments, and other screening methods, Schedule and conduct interviews with shortlisted candidates, evaluating their skills, experience, and cultural fit, Manage the entire recruitment process, from initial contact to offer negotiation and onboarding, Stay up-to-date on industry trends and best practices in talent acquisition, Maintain accurate records and reports throughout the recruitment process, Build and maintain positive relationships with candidates, even those not selected for the role, Process payroll accurately and timely, ensuring compliance with tax and labor laws, Maintain employee payroll data and manage deductions and benefits contributions, Identify training needs and develop or source training programs for employees, Facilitate training sessions and workshops, Track and measure the effectiveness of training programs, Ability to identify skill gaps and develop relevant training materials, Strong instructional design and facilitation skills, Understanding of adult learning principles, Ability to evaluate the effectiveness of training programs, Experience :- Freshers and Experience both are eligible,

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do About the Role:Are you a self-starter with a passion for innovation and digital transformationJoin Clients Mobilitys Customer Solutions team and help shape the future of customer experience in the energy industry. We are delivering strategic, integrated digital capabilities to enhance convenience, engagement, and service quality across our global retail network.As a Business Readiness Advisor, you will play a key role in deploying and improving our Digital Loyalty, Payments, and Customer Engagement programs. You will ensure markets are fully prepared to launch and operate these initiatives, driving value for both customers and Client.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for As a Business Readiness Advisor, you will play a key role in deploying and improving our Digital Loyalty, Payments, and Customer Engagement programs. You will ensure markets are fully prepared to launch and operate these initiatives, driving value for both customers and Client.Experience & SkillsProven experience in launching new products/services, especially in Loyalty or CRM domains.Strong project and change management skills.Excellent communication, facilitation, and stakeholder engagement abilities.Ability to manage cross-functional teams in a virtual, multi-country environment.Knowledge of digital platforms, loyalty programs, payments, and customer engagement tools.Familiarity with CRM strategies, campaign management, and data privacy principles.Mindset & AttributesPassionate about delivering exceptional customer experiences.Proactive, adaptable, and comfortable with ambiguity.Digitally savvy with a continuous improvement mindset.Able to work independently and collaboratively across global teams.Preferred QualificationsExperience in retail or mobility sectors.Understanding of loyalty program operations and IT systems.Knowledge of agency management and campaign execution. Roles and Responsibilities: Lead end-to-end business readiness and change management activities for market deployments.Collaborate with Product Owners, Global Loyalty Leads, and local market teams to ensure successful implementation.Coordinate:Change Impact AssessmentsOperating model updatesLegal and fiscal complianceUser testing and pilot preparationTraining and engagement plansHypercare and transition to Business-as-UsualEnsure all stakeholders (retailers, forecourt staff, third-party partners) are informed, trained, and aligned.Capture learnings and contribute to the Business Readiness Toolkit for future scalability. Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Written and verbal communicationCollaboration and interpersonal skillsAbility to perform under pressureAbility to work well in a teamAbility to meet deadlinesTraining ManagementTraining door to floorSupply chai expert Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)HR Analytics & ServicesTalent IdentificationLearning Content DevelopmentCommunicationAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition ExperienceTalent Development & AcquisitionEDM & WFDA Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Strategic / Business Enablement - Business Operation Management Designation: Business Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Business Operations Manager works directly with the APAC Cloud First/Infrastructure Engg. Lead, and collaboratively with the APAC Cloud First/Infrastructure Engg. Business Operations lead to help drive and support business strategy, growth agenda, capability plan and operational excellence. What are we looking for Must have: Qualifications:Strategic plan executor with the ability to navigate complexity and ambiguity to achieve results and effectively resolve conflicts as they ariseData-driven operator to drive reporting/analytics that provide insights that inform actionsStrong communication skills; demonstrated confidence and assertiveness in working with Senior ExecutivesHighly flexible, adaptable, and able to work under pressure and quickly changing prioritiesSelf-motivated, with a high degree of self-reliance and responsibility to own issues and actionsExtreme attention to detail and the need to get things right first time, every timeExcellent project management, team management, analytical and communication skillsAbility to influence without direct authority to drive action at all levels.Strong technology and cloud understanding acumen.Proven program management track record at a global or market levelDeep knowledge and understanding of Accenture operating model and financial modelsWork experiences related consulting or IT experience is surplus.Ability to work in a highly collaborative manner in an influence-based model Exceptional track record of building relationships with stakeholdersAbility to function as a team player and maintain a good working relationship, yet think and act independently with professionalism, discretion, and confidentiality. Educational Qualification:Must have:Postgraduate or Graduate Degree (preferably in Finance domain)Good to have:Financial Management / Program Management CertificationsMust have:Demonstrated capability to drive / execute multiple initiatives individually and with a team with minimal supervision and guidance.Prior experience working on financial services.Program management skills.Excellent oral and written communications skills.Self-driven, organized, structured.Accuracy and attention to detail; prioritizes and plans work activities independently.Analytical skills; collects, researches, and interprets data Strong collaboration, facilitation, and team-building skills.Good to have:Understanding of organization business processes and policies.Experience in change management, behavior change, sales processes, sales methodologies, sales improvement programs.Ability to work in a highly collaborative, influence-based model.Leadership and strategic thinking skills demonstrated bias for action. Roles and Responsibilities: Key Responsibilities:Work with CF/IE Lead to operationalize strategy and growth agenda.Interact with CF/IE Leadership team to drive and implement operational programs and business initiatives.Provide key management reports, metrics analysis and insights to CF/IE. Lead and his/her leadership team, working collaboratively with them and the broader Technology leadership/corporate function teams to manage, identify and investigate areas of low performance and help develop remediation actions.Collaborate with the APAC CF/IE Business Operations Lead to define and integrate strategy and direction into plans and actions.Facilitate business interlock CF/IE Business Groups to ensure GTM and delivery readiness for sales, solutioning, supply/demand management and offering/asset investmentsCollaborate across key Business Operations, HR, Sales Excellence and Finance leads in the Cloud First organization, and the broader Services Business Operations team to ensure alignment with key business planning processes and operational priorities.Drive specific priority programs and initiatives as required.Define and manage recommended action plans to address financial and growth performance insights as needed.Collaborate with Technology leadership/corporate function teams to manage, identify and investigate areas of low performance and help develop remediation actions. Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentMicrosoft Office SuiteInsurance ManagementInsurance Risk ManagementAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Business Requirements Analysis, Agile Project Management, Salesforce Sales Cloud, Salesforce CPQ Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :A Salesforce Business Analyst/Scrum Master is a hybrid role. You will bridge the gap between business needs and technical development within Salesforce projects, while also facilitating the Scrum process. Key aspects include understanding Salesforce capabilities, gathering and documenting requirements, translating them into user stories, and guiding the development team using Agile/Scrum methodologies. Responsibilities as a Salesforce Business Analyst:1. Requirement Gathering and Analysis:Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team.2. Solution Design:Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities.3. Documentation:Creating and maintaining documentation like process flows, data models, and configuration guides.3. Testing and Support:Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues.4. Stakeholder Communication:Ensuring clear and consistent communication with stakeholders throughout the project lifecycle. 5. Responsibilities as a Scrum Master:Facilitating Scrum Ceremonies:Leading daily stand-ups, sprint planning, sprint reviews, and retrospectives.6. Coaching and Mentoring:Guiding the development team on Agile principles and best practices.7. Removing Impediments:Identifying and removing obstacles that hinder the team's progress.8. Promoting Collaboration:Fostering a collaborative and communicative environment within the team.9. Tracking Progress:Monitoring sprint progress, velocity, and key metrics.10 Product Backlog Management:Working with the Product Owner to prioritize and maintain the product backlog. Key Skills and Qualifications:Salesforce Expertise:Strong understanding of Salesforce CRM features, limitations, and best practices. Salesforce certifications in Admin, Sales cloud, Service Cloud, CPQ is must. Additional are desirable. Agile/Scrum Knowledge:1. Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps). 2. Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design. 3. Communication and Collaboration:Excellent communication, interpersonal, and facilitation skills. 4. Problem-Solving:Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement. 5. Salesforce Certifications (preferred):Certifications like Salesforce Administrator, Business Analyst are highly desirable. Additional Information:- The candidate should have 10-12 years of experience in Business Requirements Analysis.- A 14-year full time education is required.- MBA is optional but preferred Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Business Requirements Analysis, Agile Project Management, Salesforce Sales Cloud, Salesforce CPQ Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :A Salesforce Business Analyst/Scrum Master is a hybrid role. You will bridge the gap between business needs and technical development within Salesforce projects, while also facilitating the Scrum process. Key aspects include understanding Salesforce capabilities, gathering and documenting requirements, translating them into user stories, and guiding the development team using Agile/Scrum methodologies. Responsibilities as a Salesforce Business Analyst:1. Requirement Gathering and Analysis:Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team.2. Solution Design:Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities.3. Documentation:Creating and maintaining documentation like process flows, data models, and configuration guides.3. Testing and Support:Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues.4. Stakeholder Communication:Ensuring clear and consistent communication with stakeholders throughout the project lifecycle. 5. Responsibilities as a Scrum Master:Facilitating Scrum Ceremonies:Leading daily stand-ups, sprint planning, sprint reviews, and retrospectives.6. Coaching and Mentoring:Guiding the development team on Agile principles and best practices.7. Removing Impediments:Identifying and removing obstacles that hinder the team's progress.8. Promoting Collaboration:Fostering a collaborative and communicative environment within the team.9. Tracking Progress:Monitoring sprint progress, velocity, and key metrics.10 Product Backlog Management:Working with the Product Owner to prioritize and maintain the product backlog. Key Skills and Qualifications:Salesforce Expertise:Strong understanding of Salesforce CRM features, limitations, and best practices. Salesforce certifications in Admin, Sales cloud, Service Cloud, CPQ is must. Additional are desirable. Agile/Scrum Knowledge:1. Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps). 2. Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design. 3. Communication and Collaboration:Excellent communication, interpersonal, and facilitation skills. 4. Problem-Solving:Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement. 5. Salesforce Certifications (preferred):Certifications like Salesforce Administrator, Business Analyst are highly desirable. Additional Information:- The candidate should have 10-12 years of experience in Business Requirements Analysis.- A 14-year full time education is required.- MBA is optional but preferred Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Business Requirements Analysis, Agile Project Management, Salesforce Sales Cloud, Salesforce CPQ Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :A Salesforce Business Analyst/Scrum Master is a hybrid role. You will bridge the gap between business needs and technical development within Salesforce projects, while also facilitating the Scrum process. Key aspects include understanding Salesforce capabilities, gathering and documenting requirements, translating them into user stories, and guiding the development team using Agile/Scrum methodologies. Responsibilities as a Salesforce Business Analyst:1. Requirement Gathering and Analysis:Working with stakeholders to understand business needs, document requirements, and translate them into clear, concise user stories for the development team.2. Solution Design:Analyzing current processes, identifying gaps, and proposing solutions using Salesforce capabilities.3. Documentation:Creating and maintaining documentation like process flows, data models, and configuration guides.3. Testing and Support:Supporting User Acceptance Testing (UAT), providing end-user training, and resolving issues.4. Stakeholder Communication:Ensuring clear and consistent communication with stakeholders throughout the project lifecycle. 5. Responsibilities as a Scrum Master:Facilitating Scrum Ceremonies:Leading daily stand-ups, sprint planning, sprint reviews, and retrospectives.6. Coaching and Mentoring:Guiding the development team on Agile principles and best practices.7. Removing Impediments:Identifying and removing obstacles that hinder the team's progress.8. Promoting Collaboration:Fostering a collaborative and communicative environment within the team.9. Tracking Progress:Monitoring sprint progress, velocity, and key metrics.10 Product Backlog Management:Working with the Product Owner to prioritize and maintain the product backlog. Key Skills and Qualifications:Salesforce Expertise:Strong understanding of Salesforce CRM features, limitations, and best practices. Salesforce certifications in Admin, Sales cloud, Service Cloud, CPQ is must. Additional are desirable. Agile/Scrum Knowledge:1. Proficiency in Agile methodologies, Scrum framework, and related tools (Jira, Azure DevOps). 2. Business Analysis Skills: Experience in requirements elicitation, analysis, documentation, and solution design. 3. Communication and Collaboration:Excellent communication, interpersonal, and facilitation skills. 4. Problem-Solving:Ability to identify and resolve issues, remove impediments, and facilitate continuous improvement. 5. Salesforce Certifications (preferred):Certifications like Salesforce Administrator, Business Analyst are highly desirable. Additional Information:- The candidate should have 10-12 years of experience in Business Requirements Analysis.- A 14-year full time education is required.- MBA is optional but preferred Qualification 15 years full time education

This position is responsible for executing the talent strategy, providing a consistent experience to managers and employees and supporting and executing the engagement strategy for the market. The Associate HR Business Partner provides HR partnership to managers focusing on the work environment, employee relations, employee retention and business processes by executing the business unit HR strategy. The HR Business Partner possesses a solid understanding of all HR functions and works with managers and/or HR partners in areas such as employee relations, compensation, and performance management. What you will do: Human Resources Expertise - Serves as subject-matter expert to managers - Applies policies and procedures across the organization; assists in the interpretation and administration of company policies and guidelines and will advise and counsel others in equitable application - Applies compliance knowledge to mitigate risk - Implements solutions that are aligned and consistent with global HR best practices Relationship Management - Effectively builds strong partnerships with managers to ensure HR resources are effectively provided to each group - Will maintain constant and effective involvement in employee relations activities Business Acumen - Provides guidance on HR matters, partnering with subject-matter experts to develop needed solutions - Uses knowledge of business and HR metrics to facilitate business decisions - Demonstrates a working knowledge of the labor market and its relation to organizational success Consultation - Partners with managers and HR to implement business solutions, utilizing HR expertise and perspective; supports managers on HR projects - Coaches managers on HR and business-related issues - Executes programs, policies, and procedures to drive an engaged and performing organizational culture - Delivers solutions that address issues of retention, change management, and employee engagement, partnering with subject-matter experts as appropriate - Executes consistent HR services for the operating entity HR Insights - Analyzes and presents data to managers and recommends solutions that support the culture and the defined HR strategy - Analyzes root causes of work environment issues; manages interventions and solutions in collaboration and cooperation with key stakeholders What you will need: - MBA/PGDM in HR or related field with 6-8 years of work experience required - previous HR experience and demonstrated experience interacting with COE's and business leaders is required - 6+ years of increasingly responsible human resources experience preferred - Demonstrated ability to manage complex employee relations/performance management matters - Strong facilitation, consulting, relationship-building, influence, negotiation skills, and project management skills - Demonstrated ability to build relationships and influence different groups - Demonstrated execution ability - Capability to interact with individuals at all levels within the organization - Demonstrated conflict resolution skills - Strong situational assessment and objective evaluation skills Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.,

The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. You should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce. Collaborate with the rest of the training team and regional management to identify training needs and goals. Design and develop training programs that align with organizational objectives and regional requirements. Conduct engaging and effective training sessions for employees at various levels. Utilize a variety of training methods and technologies to accommodate different learning styles. Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes. Provide orientation training on company policies, procedures, and values for the agents, work with the regional teams to grow the number of agents & experience centers in a region. Organize workshops to enhance specific skills required for job roles within the region. Tailor training content to address regional challenges and industry trends. Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics. Implement improvements based on feedback and changing business needs. Work closely with regional managers to understand specific training requirements and align programs with business objectives. Build strong relationships with department heads to ensure training initiatives support departmental goals. Create and maintain training materials, manuals, and documentation. Keep training materials up to date with the latest industry standards and company policies. Stay informed about regional regulations and compliance requirements relevant to training and development. Ensure training programs adhere to legal and regulatory standards. Bachelor's degree in Education, Human Resources, Business, or a related field. Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years. Excellent presentation and communication skills. Strong organizational and project management abilities. Ability to travel within the assigned region as needed. Proficiency in learning management systems and training software. Certifications in training and development are a plus. Proficient in using platforms for delivering and tracking training programs. Experienced in utilizing Microsoft Teams, and Zoom for online training sessions, facilitating interactive discussions, and managing participant engagement. Skilled in creating and formatting training manuals, guides, and documentation. Proficient in data analysis, tracking training metrics, and generating reports to evaluate program effectiveness. Expert in designing engaging presentations to enhance training sessions, incorporating visuals and interactive elements. Experienced in collaborative document creation and editing for training materials. Proficient in managing data, creating training schedules, and tracking participant progress. Skilled in developing dynamic presentations for both in-person and online training environments. Must be resident within the specified region.,

We are seeking experienced Freelance Leadership Facilitators to conduct leadership workshops for Indian corporate audiences. These programs are designed for mid to senior leaders and focus on practical skills such as critical thinking, decision making, coaching, and performance management. You will be responsible for delivering workshops on various core program themes including critical thinking, decision making in business contexts, performance conversations, crucial conversations, coaching, and feedback. The workshops can be single-topic deep dives or multi-session journeys based on the client's requirements. Key responsibilities include facilitating high-impact workshops for corporate leaders across India, tailoring delivery to suit organizational culture and audience maturity, utilizing relevant frameworks and methods like storytelling and role plays, creating engaging learning environments, providing feedback to enhance program effectiveness, and collaborating with internal design teams for customization. The ideal candidate should have over 10 years of experience in leadership development, organizational development, or executive education, with strong expertise in at least 3 of the core program themes. Experience in delivering workshops to Indian mid and senior management professionals, proficiency in both virtual and in-person formats, and certification in areas like Coaching, DiSC, MBTI, or Conversational Intelligence are desirable. This is a freelance/contract-based role with compensation based on topics, delivery format, and experience. The duration of engagements can vary from one-off workshops to multi-session programs over weeks or months. Travel and logistics will be covered for in-person workshops. Applicants should be open to conducting workshops remotely or on-site across India, have experience in developing leadership training content, be able to adjust facilitation style based on audience experience level, and ideally possess familiarity with pharmaceutical sector training and leadership models/frameworks. Candidates with flexibility in their schedules and immediate availability are preferred for this role.,

You will be responsible for supporting service delivery as a Back End Developer in the IT&S Group. Your role involves developing applications to support critical business processes, ensuring operational performance data is utilized for achieving IT outcomes, service levels, KPIs, and customer feedback. Your key accountabilities will include developing scalable, reliable, and secure applications using the latest technologies, leading in the development and maintenance of critical business applications, and supporting eDiscovery and legal applications for forensic data collection. You will also be responsible for assuring services operate in compliance with IT&S standards and regulatory requirements. As part of your role, you will manage service performance and reporting, develop deep knowledge of the E2E Service Model, and engage with internal and external stakeholders to optimize service delivery. Additionally, you will be involved in team leadership, supplier and resource management, and mentorship to enable the success of others. To be qualified for this role, you should hold a Bachelor's degree in Computer Science, MIS/IT, or related STEM subjects. Your technical capabilities should include expertise in .NET framework, C# programming language, Microsoft SQL Server, and Microsoft Azure cloud services. You should also possess business capabilities in service delivery and management. Key skills required for this role include agility core practices, analytics, API and platform design, cloud platforms, coaching, communication, documentation, information security, software design and development, and more. Additionally, you should demonstrate leadership qualities, cultural fluency, and a commitment to compliance with organizational values and behaviors. This role may involve up to 10% travel and is eligible for relocation within the country. It is a hybrid position, allowing for a combination of office and remote work. Please note that adherence to local policies, including pre-placement screenings and background checks, may be required for employment in this role.,

As an Accounts Receivable professional, you will report to the Head of Business Excellence at our office located in Airoli, Navi Mumbai. The role requires you to work in US/UK shifts from the office. Your primary responsibilities will involve leading the performance management of quality analysts, ensuring comprehensive quality coverage across various work scopes, and allocating work aligned with productivity goals and organizational guidelines. You will also be responsible for monitoring and enhancing the performance of quality analysts by identifying and improving areas of opportunity. Maintaining a minimum of 98% calibration of quality analysts with client quality standards is crucial, along with developing dashboards, conducting analyses, and establishing sampling methodologies for performance-indicative management information systems. Understanding and translating customer requirements into practical processes and managing customer complaints and concerns promptly are key aspects of this role. It is essential to consistently meet and exceed organizational Quality Management System (QMS) expectations and drive Business Excellence initiatives, including cross-functional and cross-geographical projects. You will play a pivotal role in tracking initiatives, coordinating internal and external audits for ISO certifications and internal processes, and implementing strong governance to oversee Operations Quality and Improvement projects. Supporting and leading strategic Lean, Six Sigma, and continuous improvement projects by providing data analytics, dashboards, and project coordination will be a key focus. Additionally, facilitating independent reporting practices, such as troubled account status and contractual metrics tracking, and generating measurable business impact through continual improvement initiatives are essential responsibilities. To be successful in this role, you should have a minimum of 13+ years of experience in US Healthcare Revenue Cycle Management (RCM), with at least 3 years in a quality function. Your current role should be at the Senior Manager level or above, managing quality teams in Medical Billing and Accounts Receivable. Strong team management and leadership capabilities, proficiency in change management and facilitation, excellent program and project management skills, a deep understanding of quality concepts and tools, and expertise in end-to-end process mapping and process improvement/re-engineering are essential skills required for this position.,

Klay - Founding Years Learning Solution is looking for Facilitator to join our dynamic team and embark on a rewarding career journeyThe Facilitator will be responsible for guiding and managing group discussions, workshops, and meetings to ensure productive and effective outcomes. This role involves planning, coordinating, and executing facilitation sessions, fostering an inclusive and collaborative environment, and supporting participants in achieving their objectives.Key Responsibilities:Session Planning and Preparation:Design and develop session agendas, materials, and activities.Coordinate with stakeholders to understand objectives and expectations.Arrange logistics, including venue, equipment, and materials.Facilitation:Lead and moderate group discussions, workshops, and meetings.Employ various facilitation techniques to encourage participation and engagement.Ensure discussions stay on track and objectives are met within the allocated time.Group Dynamics Management:Foster a collaborative and inclusive environment.Address conflicts and manage difficult group dynamics.Encourage diverse perspectives and ensure all voices are heard.Documentation and Follow-up:Capture key points, decisions, and action items from sessions.Prepare and distribute summary reports and documentation.Follow up on action items and track progress.Continuous Improvement:Gather feedback from participants to improve future sessions.Stay updated on facilitation best practices and methodologies.Implement improvements based on feedback and lessons learned.

Designation : Teacher Reporting to: Centre Director Qualifications : Degree in Early Childhood Education (NTT, Montessori, ECE, CIDTT trained) preferred/ any graduation. Experience : 2+ years of teaching experience Work Timings: 9 AM 6 PM/ 10 AM 7 PM General Description: We are looking for female graduates with a pleasing personality, boundless energy and enthusiasm to work with young children in a rapidly growing organization Main Responsibilities Responsible for classroom operations, daily execution of lesson plan and taking care of young children Looking after young children s basic needs such as engaging them in activities, feeding meals, and putting them to nap Maintaining order and inculcating good manners and values Individual Responsibilities Be a team player who can work with other teachers and centre staff Arrive on time for work or contact the Center when delayed Be reliable in attendance and give ample notice for absences Come to work with a positive attitude Approach criticism with a learning attitude Communicate directly and avoid gossip Additional Skills Tech savvy (MS Office mainly MS Word and MS Excel, Internet) Candidate being a young mother herself would be an added advantage

Designation : Teacher Reporting to: Centre Director Qualifications : Degree in Early Childhood Education (NTT, Montessori, ECE, CIDTT trained) preferred/ any graduation. Experience : 2+ years of teaching experience Work Timings: 9 AM 6 PM/ 10 AM 7 PM General Description: We are looking for female graduates with a pleasing personality, boundless energy and enthusiasm to work with young children in a rapidly growing organization Main Responsibilities Responsible for classroom operations, daily execution of lesson plan and taking care of young children Looking after young children s basic needs such as engaging them in activities, feeding meals, and putting them to nap Maintaining order and inculcating good manners and values Individual Responsibilities Be a team player who can work with other teachers and centre staff Arrive on time for work or contact the Center when delayed Be reliable in attendance and give ample notice for absences Come to work with a positive attitude Approach criticism with a learning attitude Communicate directly and avoid gossip Additional Skills Tech savvy (MS Office mainly MS Word and MS Excel, Internet) Candidate being a young mother herself would be an added advantage

The Training Lead for Mortgage Domain is responsible for designing, developing, and delivering comprehensive training programs to enhance the knowledge and skills of employees within the mortgage department. This role requires a deep understanding of the mortgage industry, its processes, and regulatory compliance. The ideal candidate will possess strong instructional design, facilitation, and leadership skills. The responsibilities of the Training Lead include conducting thorough analysis of training requirements based on business objectives, performance gaps, and regulatory changes. Identifying knowledge and skill gaps within the mortgage team and developing and implementing a training plan to address identified needs. They will also be responsible for creating training materials such as presentations, software demos, and job guides to ensure new hires can contribute productively and efficiently immediately after training. Staying updated on current mortgage processing, underwriting, and closing best practices, laws, and regulations is essential. In terms of curriculum development, the Training Lead will design and develop engaging training materials, including presentations, manuals, workbooks, and online modules. They will create role-specific training programs for various mortgage positions and ensure that the training content aligns with industry best practices and regulatory compliance. For training delivery, the Training Lead will conduct effective training sessions using a variety of methods such as classroom, online, and webinars. They will facilitate interactive learning experiences to enhance knowledge retention and provide ongoing coaching and support to trainees. In terms of performance evaluation, the Training Lead will develop and administer training evaluations to measure the effectiveness of programs. They will track and analyze training metrics to identify areas for improvement and implement continuous improvement strategies to enhance training outcomes. Stakeholder management is also a key aspect of the role, involving building strong relationships with key stakeholders, collaborating with subject matter experts to develop accurate and relevant training content, and effectively communicating with all levels of the organization regarding training initiatives. Requirements for the Training Lead position include a Bachelor's degree in education, proven experience in training and development with a focus on the mortgage industry, a strong understanding of mortgage products, processes, and regulations, excellent facilitation skills, proficiency in using learning management systems and authoring tools, strong interpersonal and communication skills, ability to manage multiple projects and deadlines, leadership and team management experience, ability to work in a fast-paced environment, and willingness to work in any shift.,

The ideal candidate for this position is a Commerce Graduate with 1-2 years of experience in soft skills and life skills training. You should possess excellent communication skills both in written and oral English, as well as in the local language. Proficiency in English and non-verbal communication is a mandatory requirement for this role. Strong digital learning skills are essential for training others and for self-learning. As a candidate, you should have good facilitation skills and the ability to create classroom learning activities based on the topic at hand. You should be able to work both independently and as part of a team, collaborating effectively with staff, volunteers, and school authorities at all levels. Strong learning-to-learn skills will be beneficial for quickly grasping new soft skills subject areas. Additionally, the successful candidate will be able to mentor students to help them achieve higher aspirations and build new skills. A Graduation in any stream along with certification in career counseling is preferred for this role. This is a full-time position with benefits such as cell phone reimbursement, health insurance, and provident fund. The work schedule is during the day shift, and the work location is in person. If you have a total of 1 year of work experience and meet the desired competencies and qualifications mentioned above, we encourage you to apply for this position.,