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5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Program Project Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :"Under Limited Supervision, provide Project Management and Data Analysis support to Program Management / Chief of Staff team, some of the tasks included are: Manage day-to-day DCAB administration duties:reporting, meeting preparation and facilitation, reviewing changes, communications, escalating concerns as identified Partner with stakeholders to define project goals, objectives, and success criteria aligned with organizational strategy. Lead the planning, execution, and delivery of multiple strategic projects, ensuring alignment with scope and timeline.-Coordinate cross-functional teams to ensure seamless execution and delivery of project deliverables.-Monitor progress, manage dependencies, and ensure risks and issues are effectively mitigated. Collect, clean, and process data from multiple sources, ensuring data quality and consistency. Develop and maintain databases, dashboards, and reporting systems. Perform in-depth analysis to identify trends, patterns, and actionable insights. Use statistical methods to interpret data and generate meaningful recommendations. Create predictive models and simulations to forecast outcomes. Design and build visualizations, dashboards, and reports using tools like Tableau, Power BI, or similar platforms. Present data findings and insights in a clear and visually compelling manner to both technical and non-technical audiences. Automate repetitive data processes using scripting and programming techniques. Optimize data workflows and processes to improve efficiency and reduce manual effort. Document data analysis methods, findings, and workflows for future reference. Provide training and support to team members on using data and analytical tools.""5+ years of experience in project management and data analysis, with a focus on strategic initiatives.Experience delivering high-profile projects Expertise in facilitating workshops, planning sessions, and decision-making meetings.Experience managing projects in a corporate IT or enterprise-level environment Agile principles.Ability to work with large datasets.Strong problem-solving skills with a keen eye for detail and accuracy.Strong written and verbal communication skills to present data findings effectively.Collaborative mindset to work with stakeholders, teams, and leadership."Must Have:Agility, Power Tools, Tableau, MS Office Qualifications 15 years full time education
Posted 2 weeks ago
4.0 - 7.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCos business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an individual who has good multi-tasking and organizational skills. The successful candidate must also Lead, coach, and manage more junior solution testers. Review, evaluate and provide test input during business requirements and design specifications gathering sessions. Responsibilities Guides the team in the use of SAFe Agile/Scrum practices to ensure value and customer satisfaction - Leads the team on self-organizing to fulfill the Agile/Scrum framework Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity at a pace that is sustainable and comfortable for the team/organization Responsible for removing impediments to team progress Facilitates discussion to identify alternatives or different approaches, enable decision-making, and / or resolve conflict. Embraces new tools and techniques to manage oneself and a team. Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving. Facilitates delivery without coercion, assigning, or dictating the work. Assists with internal and external communication. Enables disclosure and transparency to the business about development and grows business trust Supports and educates the Agile teams Product Owner, especially with respect to grooming and maintaining the product backlog Provides support to the team using a servant leadership style whenever possible and leading by example Working on concurrent projects Working with a large number of stakeholders Qualifications Minimum 10 years of total work experience Excellent facilitation, situational awareness, and conflict-resolution skills Knowledge of burndown techniques, retrospective formats, bug bashing, Kanban, etc Experience working with Agile-oriented User Stories, ATDD, TDD, continuous integration, and continuous and automated testing. Previous experience as a team lead Excellent communication and mentoring skills Knowledge of ServiceNow a plusDeep knowledge of ITSM, ITOM, DevOps, and SecOps. Good understanding of ITIL processes. Good understanding of agile and hybrid Project Management methodologies. Knowledge of ServiceNow instance design and administration
Posted 2 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Result oriented leader managing teams of 20+ HC working in remote and hybrid environment.- Proven experience in partner enablement, sales training, or related field- Strong understanding of sales methodologies and best practices- Excellent communication, presentation, and facilitation skills- Ability to build strong relationships and manage partner expectations- Project management skills to develop and execute training plans- Proficiency in learning management systems (LMS) and training delivery tools- Experience working cross-functionally with sales, marketing, and product teams- Bachelor s degree in business, marketing, or a related field ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "A Partner Enablement Team Lead is responsible for developing and executing a comprehensive strategy to equip and empower external partners with the knowledge, skills, and tools necessary to effectively sell and implement a company s products or services, ensuring successful partner relationships and driving overall business growth by overseeing the partner enablement team and collaborating closely with cross-functional departments. Key Responsibilities:Strategy Development:Assess partner needs and identify training gaps to design a strategic partner enablement plan aligned with company goals. Develop comprehensive partner training curriculum, including product knowledge, sales processes, and best practices. Create a robust partner onboarding process to quickly familiarize new partners with the company and its offerings. Training Delivery:Lead the development and delivery of engaging partner training programs, including online modules, in-person workshops, and webinars. Manage the creation of training materials, such as presentations, manuals, and eLearning content. Facilitate training sessions for partners at various levels, from sales representatives to technical support teams. Performance Measurement and Coaching:Track partner performance metrics to identify areas for improvement and adjust training programs accordingly. Provide ongoing coaching and support to partners to enhance their selling capabilities and address challenges. Conduct regular partner reviews to assess their understanding and application of product knowledge. Partner Relationship Management:Build strong relationships with key partner stakeholders to understand their needs and concerns. Collaborate with cross-functional teams (sales, marketing, product) to ensure alignment and seamless partner experience. Proactively identify and address partner issues to maintain positive relationships. Team Leadership:Lead and manage a team of partner enablement specialists, assigning tasks and providing guidance. Foster a culture of continuous improvement within the partner enablement team. Develop and implement performance metrics for the partner enablement team. " Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation
Posted 2 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Enterprise Edition Good to have skills : Kubernetes, AWS AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are seeking a highly skilled and experienced Senior Software Engineer with a hybrid skill set combining software development and testing expertise. The candidate must have a strong background in designing, developing, maintaining, and testing scalable SaaS solutions in a cloud environment. As a Senior Software Engineer, you will play a critical role in driving the technical direction of our projects and ensuring the highest quality of our software products.Key Responsibilities:Software Development:Design, develop, and maintain high-quality software solutions using Java(Spring Boot) technologies.Software Testing:Create test scenarios and design, develop, and execute corresponding automated tests to ensure software functions per specifications.Cloud Infrastructure:Utilize AWS services to architect and manage scalable, secure, and cost-effective cloud infrastructure for SaaS applications.Technical Leadership:Provide technical leadership and mentorship to junior engineers, ensuring best practices in software development and cloud architecture.Collaboration:Work closely with cross-functional teams, including product management, QA, and DevOps, to deliver robust and reliable software solutions.Code Reviews:Conduct thorough code reviews to ensure code quality, performance, and maintainability.Continuous Improvement:Stay current with industry trends and emerging technologies and actively contribute to continuous improvement initiatives. Qualifications:Education:Masters degree (preferred) or bachelors degree in computer science, engineering, or a related field (or equivalent experience).Experience:Minimum of 8+ years of experience in software development and testing, with at least 3 years focusing on SaaS applications. Skills: Proficient in Java (Spring Boot), with strong experience in AWS services (EC2, S3, Lambda, RDS, CloudFormation) or equivalent Azure/GCP experience, Knowledge of RESTful API, OpenAPI design and development, and database technologies (SQL and NoSQL). Familiarity with containerization technologies (Docker, Kubernetes) and CI/CD pipelines for automated, reliable software delivery. Familiarity with front-end technologies (e.g., Angular, React) is a plus.Familiarity with event driven architecture (e.g., Pulsar, SNS/SQS) and deployment Infrastructure as Code (eg. Helm and Argo CD) is a plus.Ability to develop and maintain test automation suites and frameworks.Ability to define test strategies and scenarios, leveraging industry-standard QA testing methodologies and capable of developing automated tests, leveraging API test automation REST (request library/component parameterization) and UI test automation using Selenium or similar tool. Demonstrated problem-solving skills with a track record of tackling complex technical challenges and delivering innovative solutions. Excellent communication and interpersonal skills, with the ability to thrive in a fast-paced, collaborative environment. Strong organizational, presentation, and facilitation skills, with experience mentoring and guiding less experienced developers. Commitment to code quality and best practices, including conducting code reviews and performing Root Cause Analysis (RCA) for critical issues. Proactive in identifying and implementing opportunities for process improvement, enhancing efficiency and productivity. Results-oriented and customer-focused, with a deep understanding of business objectives and customer needs, and a commitment to delivering high-quality products. Agile mentality, staying abreast of emerging technologies and continuously learning and adapting to changing requirements and priorities. Our Core Values:Here are the Winning Way behaviors that all employees embrace every day:Own the Outcome:Commit to milestones and demonstrate unwavering support for team decisions. If you are unsure, askWork with Purpose:Foster a We Can mindset where results outweigh effort, everyone understands how their roles contribute to team outcomes. Act with Urgency:Adopt an agile mentality with a focus on quick iterations and resilience. Communicate with Clarity:Be clear, concise, and actionable. Embrace constructive feedback. Drive to Decision:Make decisions swiftly with defined deadlines and accountability. Preferred Qualifications:Experience with CI/CD pipelines and DevOps practices.Knowledge of microservices architecture. Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Enterprise Edition.- Good To Have Skills: Experience with Kubernetes, AWS Administration.- Strong understanding of application architecture and design patterns.- Experience with RESTful services and microservices architecture.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Java Enterprise Edition.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
7.0 - 12.0 years
8 - 18 Lacs
Ahmedabad
Work from Office
Role & responsibilities Agile Implementation & Coaching: Evolve Agile standards and practices. Coach teams on Agile principles and methodologies. Support new teams in adopting Agile. Facilitate effective Agile ceremonies (e.g., Sprint Planning, Standups, Retrospectives). Maintain and administer Agile tools (e.g., Jira). Team Support & Collaboration: Foster team ownership, cohesion, and empowerment. Encourage transparency, openness, and a collaborative environment. Align team efforts with portfolio schedules and sprint goals. Build strong relationships with cross-functional teams. Stakeholder Management: Facilitate clear communication and alignment with stakeholders. Identify dependencies and ensure coordination across teams. Provide updates, manage expectations, and promote feedback culture. Continuous Improvement & Innovation: Drive retrospectives and implement improvements. Promote a culture of innovation and adaptability. Analyse team performance metrics to guide improvements. Training & Development: Contribute to Agile training and knowledge sharing. Mentor team members and support professional growth. Preferred candidate profile Bachelor's degree or equivalent experience. • Certified Scrum Master (CSM) or similar certification. • Proven experience as a Scrum Master in Agile environments. • Strong understanding of Scrum/Agile practices and SDLC. • Proficiency in Jira, Trello, MS Office, and Windows OS. • Excellent communication, coaching, and facilitation skills. • Analytical and problem-solving mindset. • High attention to detail and quality. • Effective multitasking and time management. • Fluent in English (written and verbal). Preferred: • Knowledge of SAP EHS. Perks and benefits Mon - Fri Paid time off and holidays Flexible working hours Opportunity to work in a dynamic and collaborative environment Professional development and training opportunities Health Insurance for yourself and immediate family Other perks and benefits
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSECI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: Automation Engineer Senior Analyst Position Summary: We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. We are looking for AI Prompt Engineers with strong engineering, full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI solutions. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role. Passionate about intelligent automation tools and using the latest technologies to deliver business solutions Boundless intellectual curiosity to continually learn and explore how to do things better, faster and cheaper A “roll-up your sleeves and get the job done” mentality Enjoys speaking with customers to understand how we can best meet their needs Ability to effectively deal with change Team player and ability to collaborate well Excellent verbal and written communication skills to interact with a wide variety of stakeholders Passion to learn Takes ownership and accountability Understands when to automate and when not to Excellent abstract, analytical, problem solving and critical thinking skills. Excellent facilitation skills Comfortable working with ambiguity Ability to work as part of a high performing team in a fast paced environment Experience Required: Required 5+ Years’ experience as an analyst in software development or process engineering Prior experience working with intelligent automation tools – especially robotics Demonstrated experience with thorough problem solving and analytical skills, combined with strong business acumen Prior experience with business process automation Prior entrepreneurial or startup experience is desirable Knowledge and experience with agile development is desired Education and Training Required: Degree in Computer Science, Artificial Intelligence, or a related field. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSECI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Title: Automation Engineer Analyst Position Summary: We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. We are looking for AI Prompt Engineers with strong engineering, full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI solutions. Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role. Passionate about intelligent automation tools and using the latest technologies to deliver business solutions Boundless intellectual curiosity to continually learn and explore how to do things better, faster and cheaper A “roll-up your sleeves and get the job done” mentality Enjoys speaking with customers to understand how we can best meet their needs Ability to effectively deal with change Team player and ability to collaborate well Excellent verbal and written communication skills to interact with a wide variety of stakeholders Passion to learn Takes ownership and accountability Understands when to automate and when not to Excellent abstract, analytical, problem solving and critical thinking skills. Excellent facilitation skills Comfortable working with ambiguity Ability to work as part of a high performing team in a fast paced environment Experience Required: Required 3+ Years’ experience as an analyst in software development or process engineering Prior experience working with intelligent automation tools – especially robotics Demonstrated experience with thorough problem solving and analytical skills, combined with strong business acumen Prior experience with business process automation Prior entrepreneurial or startup experience is desirable Knowledge and experience with agile development is desired Education and Training Required: Degree in Computer Science, Artificial Intelligence, or a related field. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 2 weeks ago
6.0 - 10.0 years
4 - 6 Lacs
Pune, Maharashtra, India
On-site
6 to 10 years Agile. Mastery of Lean Agile practices, facilitation, teaching, coaching. Hands on experience in Jira or agile methodology tools Good communication with right attitude Good to have Agile certified Understanding of technology
Posted 2 weeks ago
7.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)People ManagementLearning Content DevelopmentMicrosoft Office SuiteTeam Lead ExperienceAbility to perform under pressureTeam managementWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Overview: This role is ideal for someone who thrives on identifying capability gaps, designing learning solutions, and taking complete ownership of training delivery You will be responsible for building a training process end-to-endstarting from need identification to content creation, delivery, and impact assessment In addition to conducting core training sessions yourself, youll also identify and onboard external partners, platforms, and specialists to drive advanced or niche learning tracks. Key Responsibilities Build & Own the Healthcare Training Function: Design and establish a scalable training process for the healthcare team across teleconsultation, clinic, and home service verticals. Define training goals, milestones, SOPs, and documentation formats in collaboration with cross-functional leads. Gap Identification & Needs Analysis: Work closely with veterinary leadership, ops, and quality teams to map knowledge, skill, and behavior gaps within the team. Use feedback, audits, and real-world cases to proactively identify training opportunities. Prioritize key problem areas and translate them into actionable training topics. Content Development & Resource Building: Create original, high-impact training contentincluding decks, SOPs, scripts, video explainers, case-based learning, and interactive modules. Customize content for different healthcare roles and experience levels. Regularly update content in line with changes in services, tools, clinical protocols, or customer feedback. External Partner & Platform Enablement: Identify and onboard relevant external trainers, specialists, or platforms to deliver advanced or specialized training. Manage partnerships and coordinate sessions/workshops that align with the overall training roadmap. Performance Measurement & Reporting: Define and track training KPIs to measure effectiveness, progress, and business impact. Share regular reports with leadership highlighting progress, learning gaps, and next steps. Requirements: 3+ years of experience in training, learning & development, preferably in a healthcare, clinical services, or customer experience setting. Strong background in training content developmentboth written and multimedia formats. Exceptional communication and facilitation skills. Proficient in using tools like LMS, Canva, Google Suite, Zoom, and content creation/editing software. Detail-oriented, organized, and self-driven with a problem-solving mindset. A passion for animal care and a desire to elevate service and clinical standards through education. What we offer: Fast track your entrepreneurial journey with exposure to every facet of the business, led by a stellar team. Ownership: Individually lead important charters with high-impact potential Employee-first culture: Employees are above everything else. Work in a pet-friendly, mission-driven organization Location Bangalore
Posted 2 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
Nashik
Work from Office
Nashik, Maharashtra INR 5 40 LPA 6 30 LPA per annum About The Position The Senior Engagement Associate will play a pivotal role in advancing our Barely Plastic and Eco-School initiative, which aims to significantly reduce single-use plastic consumption at the household level through impactful school-based education and awareness programs Leveraging our Barely Plastic platform, the incumbent will engage students, teachers, and school administrators, transform learners into eco-champions, and enable them to positively influence eco-conscious behaviors at home and within communities, Responsibilities School Engagement and Relationship Management: Build and nurture relationships with partner schools, educators, and key stakeholders, Facilitate onboarding, orientation, and continued engagement of schools onto the Barely Plastic platform, Regularly coordinate and communicate with schools to ensure active participation and support for program implementation, Educational Program Development And Delivery Design and deliver engaging educational content and interactive workshops focused on reducing single-use plastic consumption, Organize eco-consciousness drives, activities, and events within partner schools to foster active student participation, Student Champion And Community Nudging Mentor and guide students to become Eco Champions, empowering them to influence household behaviors positively, Develop and implement innovative strategies to enhance parental engagement through student-led initiatives, Monitoring, Evaluation, And Outcome Mapping Utilize the Barely Plastic digital platform to track program outcomes, student participation, and behavioral changes, Prepare regular reports analyzing data, highlighting successes, identifying areas for improvement, and recommending actionable strategies, Eco-School Model Creation And Scaling Collaborate with school authorities to establish replicable eco-school models and sustainability practices, Document best practices and success stories for dissemination and scale-up across multiple schools and regions, Mandatory Qualification And Experience Bachelors or Masters degree in Education, Environmental Studies, Social Work, or related fields, Minimum 3 years of relevant experience in school-based engagement programs, environmental education, or community mobilization initiatives, Skills And Competencies Excellent communication, facilitation, and relationship-building skills, Ability to engage diverse groups, particularly students, educators, and parents, Experience in educational program planning, implementation, and monitoring, Proficiency with digital platforms and tools for data tracking and reporting, Passionate about sustainability, environmental conservation, and education, Prior experience in waste management, plastic reduction, or eco-friendly education programs, Experience in developing and managing student ambassador or champion programs, Must know English, Hindi and Marathi languages, How to apply Please Send Your CV Along With a Cover Letter To Hiring@bharatcares org With The Subject Line Senior Engagement Associate Barely Plastic And Eco-School Initiative Ahmedabad Or Delhi2025 Please Mention The Following Details In The Email Body Current Location Preferred Location Notice Period Current Salary Expected Salary Why do you think yourself a good fit for this role (at least 50 words, max 200 words) Note: Only short-listed candidates will be contacted This role is for the candidates with relevant experience as per the details mentioned above, Job Summary Salary: INR 5 40 LPA 6 30 LPA per annum Location: Nashik, Maharashtra Deadline: 31 May, 2025 About CSRBOX For over a decade, CSRBOX has been at the forefront of driving social change across India, seamlessly connecting businesses with impactful social initiatives As a trusted partner to corporations and CSR foundations, CSRBOX specializes in the design, implementation, and evaluation of transformative CSR programs Our comprehensive approach is structured around three core verticalsImpact Practice, Platform, and Programsto ensure holistic and sustainable corporate social responsibility, Since 2014, CSRBOXs Impact Practice has empowered over 450 companies and more than 60 philanthropic foundations, significantly enhancing their Social Return on Investment (SROI) through strategic collaborations with government bodies We excel in creating impact-focused programs that promote seamless implementation and informed, data-driven decision-making By partnering with state governments, CSRBOX fosters impactful initiatives that channel social sector investments into essential areas such as education, healthcare, and natural resource management, CSRBOX proudly leads collaborative, multi-stakeholder initiatives including The Godavari Initiative (TGI) and IMPAct4Nutrition, which are shaping India's social impact landscape Our unwavering commitment to meaningful change and collaborative partnerships positions us at the forefront of India's development sector, Curious about what Life @ CSRBOX looks likeExplore: https://csrbox org/Life-at-CSRBOX/
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Jaipur
Work from Office
Job Role :This is a full-time remote role for a HR(Recruiter / Payroll / Administration) We are seeking a driven and enthusiastic Human Resource (Recruiter / Payroll / Administration) to join our growing team You will play a pivotal role in attracting, screening, recruiting, Payroll, and Training,etc for top talent to support our companys ongoing success, Shift And Schedule :-Day shift, Full time, On Site job, Qualifications :Bachelors degree in Human Resources, Business Administration, or a related field (preferred), Skills Partner with hiring managers to understand their specific needs and develop targeted recruitment strategies, Source and identify qualified candidates through various channels, including online job boards, professional networks, and employee referrals, Pre-screen and assess candidates through phone interviews, online assessments, and other screening methods, Schedule and conduct interviews with shortlisted candidates, evaluating their skills, experience, and cultural fit, Manage the entire recruitment process, from initial contact to offer negotiation and onboarding, Stay up-to-date on industry trends and best practices in talent acquisition, Maintain accurate records and reports throughout the recruitment process, Build and maintain positive relationships with candidates, even those not selected for the role, Process payroll accurately and timely, ensuring compliance with tax and labor laws, Maintain employee payroll data and manage deductions and benefits contributions, Identify training needs and develop or source training programs for employees, Facilitate training sessions and workshops, Track and measure the effectiveness of training programs, Ability to identify skill gaps and develop relevant training materials, Strong instructional design and facilitation skills, Understanding of adult learning principles, Ability to evaluate the effectiveness of training programs, Experience :- Freshers and Experience both are eligible, HR Email/Phone :hr@contechub,com /9549549531 Location :Basement, 27A/5, Kauls Gloria, Kanti Chandra Rd, Kanti Nagar, Bani Park, Jaipur, Rajasthan 302016, Apply Now
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Training Delivery: Deliver engaging and effective training sessions on UK banking back-office processes, including but not limited to account operations, payments processing, compliance, risk management, and reconciliation, Content Development: Design, develop, and update training materials, manuals, and e-learning modules in line with industry standards and company requirements, Needs Assessment: Conduct training needs assessments to identify skill gaps and develop customized learning solutions to address those gaps, Compliance and Standards: Ensure that all training content is aligned with UK banking regulations, compliance requirements, and company policies, Performance Monitoring: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics Provide recommendations for continuous improvement, Collaboration: Work closely with operations teams, subject matter experts, and management to ensure training programs meet business objectives, Onboarding Support: Facilitate onboarding sessions for new hires, ensuring they are equipped with the knowledge and skills needed to excel in their roles within the UK banking back officeWe Are Looking For Someone Who Has Minimum of 5+ years of experience in a trainer role, specifically within the UK banking domain, Experience in Remediation, Complaints processing will be added advantage Strong understanding of back-office operations, including payments, settlements, regulatory compliance, and risk management, Education: Bachelors degree in Business, Finance, or a related field (preferred), Certifications in training, coaching, or banking operations are an advantage, Skills: Excellent verbal and written communication skills, Strong presentation and facilitation skills, Proficiency in MS Office (Word, Excel, PowerPoint) and e-learning platforms, Analytical mindset with the ability to translate complex processes into simplified training content, Knowledge of UK banking regulations and compliance standards, Why join our ResultsCX team Employee Performance Incentives and Prizes Frequent Employee events, games, parties, and all-around fun in the workplace Healthcare Benefits Paid Training Opportunity to grow with ResultsCX if thats Your Greater About ResultCX: ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs ResultsCXs 30+-year track record for reimagining the customer experience to meet consumersevolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform
Posted 2 weeks ago
3.0 - 6.0 years
14 - 21 Lacs
Hyderabad
Work from Office
The Microsoft Project Operations Business Process Specialist is responsible for optimizing, implementing, and supporting business processes within the Microsoft Dynamics 365 Project Operations environment. This specialist acts as a bridge between business stakeholders and technical teams, ensuring that project management, resource allocation, financial tracking, and operational workflows are streamlined and aligned with organizational goals. Required Qualifications Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field Minimum of 3 years’ experience working with Microsoft Dynamics 365, specifically Project Operations or similar modules Proven experience in business process analysis, process improvement, and project management methodologies (e.g., PMI, Lean, Six Sigma preferred) Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple projects and priorities Excellent communication and interpersonal skills for effective collaboration with stakeholders at all levels Proficiency in Microsoft Office Suite (Excel, PowerPoint, Visio, Project) and familiarity with Microsoft Teams integration Experience in documenting business processes, requirements, use cases, and test scenarios Preferred Skills Certification in Microsoft Dynamics 365 or related project management/process improvement disciplines (e.g., PMP, Lean Six Sigma) Experience with Microsoft Power Platform and Universal Resource Scheduling Background in supporting cross-functional teams and leading change initiatives in complex environments Key Competencies Business acumen with knowledge of IT Consulting and ability to help the business think through and articulate requirements, and then translate those requirements into technical solutions Strong facilitation, negotiation, and documentation skills Adaptability to evolving technology landscapes and business needs Roles and Responsibilities . Work with the Business Analyst to analyze, design, and document business processes related to project management, resource scheduling, project accounting, time tracking, subcontracting, and material usage within Dynamics 365 Project Operations. Collaborate with stakeholders to recommend best practices and translate business needs into effective technical solutions. Support the implementation of process improvements, change management initiatives, and system enhancements to drive operational excellence Provide technical support and training to end-users, develop training materials, and ensure adoption of new processes and tools Facilitate risk identification and management sessions, maintain risk registers, and ensure quality assurance in process execution Serve as a liaison between business units, IT, and external vendors to ensure seamless integration of solutions and alignment with business objectives Stay updated on new features and trends in Microsoft Dynamics 365 Project Operations and related technologies, recommending enhancements to improve business outcomes
Posted 2 weeks ago
3.0 - 8.0 years
8 - 12 Lacs
Kolkata, Hyderabad, Mumbai (All Areas)
Work from Office
Summary: This role is designed for experienced Green Building Consultant / Facilitation professionals with expertise in Green Building projects. The candidate must possess a thorough understanding of LEED/IGBC or GRIHA Green Building Rating Systems across various typologies. Location: Mumbai/ Hyderabad/ Kolkata Your Future Employer: A leading manufacturing & engineering company which has set its footprint all over the globe with its outstanding capabilities across diverse categories of product and services. Responsibilities: Executing Green Building projects under various rating programs viz LEED/IGBC/GRIHA Coordination with clients and incorporating Green features into project Documentation as per LEED/IGBC/GRIHA requirement Carry out Feasibility study of the project for certification Conveying and explaining green building concepts to clients Do gap analysis in design and suggest improvements to meet targeted level of certification. Attending review meetings and making presentation to clients Coordinate with Simulation team and propose Energy Conservation Measures in the project. Conduct design/tender review to ensure incorporation of Green requirements in design. Conducting site visits and coordinating with Contractors for compliance on site requirements. Review of Projects progress and communicate to all the stake holders Documentation for pre and final certification of the project. Working on review replies and ensuring targeted level Requirement: 2+ Yrs of relevant experience Dip / Degree in Engineering BEE Certified Energy Manager / Auditor LEED AP Knowledge / Understanding of LEED ratings,Energy Simulation, Ref. Std. Energy Efficiecny desirable Reach us: If you think this role aligns with your career aspirations, kindly email your updated CV to ananya.shahi@crescendogroup.in for a confidential discussion about the role. Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note - We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and Stay alert! Profile Keywords: Green Building Certification, LEED, IGBC, GRIHA, Consultant, Green Building Consultant, facilitation,Green Building
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
NEO ORANGE TECHNOLOGY is looking for PART TIME IT TRAINER to join our dynamic team and embark on a rewarding career journey. Developing and delivering training programs related to information technology. Assessing the training needs of individuals or groups within an organization. Developing training materials and resources, including manuals, handouts, and online content. Delivering training sessions in a classroom or virtual environment. Evaluating the effectiveness of training programs and making necessary adjustments. Providing support and guidance to individuals or groups during and after training sessions. Keeping up-to-date with new technologies and trends in the IT industry. Collaborating with other trainers or subject matter experts to develop training programs. Maintaining training records and documentation. Familiarity with adult learning principles and instructional design. Excellent communication and interpersonal skills. Strong presentation and facilitation skills.
Posted 2 weeks ago
16.0 - 22.0 years
37 - 45 Lacs
Hyderabad
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together Primary Responsibilities As a Senior Solutions Architect within UnitedHealthcare IS Team, you will be expected to ensure we are building client information systems that are truly aligned with the business by engaging in the following activities: Modeling best practices and business landscape to analyze the alignment of business capabilities with delivered technology and IT solutions Consulting with client senior leaders and/or external vendors on complex issues having impact across integrated organizations and systems Collaborating with the business to evaluate business goals, identify business problems, and propose solutions Formulating and defining system scope and objectives Providing baseline support for data management, integration, and strategic road mapping processes Driving strategic and transitional planning of applications, information and business functions Leading and participating in the design of information and application architectures based on cost, functionality and practicality Assisting in setting standards and guidelines on how to unambiguously define and describe business and systemic requirements for information systems projects Providing stewardship/governance for business services and business process modeling and management on behalf of the stakeholder Communicating effectively with externally facing senior stakeholders Serving as an ambassador for UnitedHealthcare, inspiring trust and building relationships of integrity Collaborating across other areas of the UnitedHealthcare Architecture team Facilitating open communication and fact-based decision making Driving change and process improvement within software development and business organizations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 10 + Healthcare IT - Practice Management, Electronic Health Record (Epic, others), Interface Engine, HL7, FHIR, RIS / PACS, EDI Experience interacting and consulting with senior leaders and/or outside vendors on complex issues 10 + years of experience in software design and development 10 + years of experience in the systematic use of business requirements analysis and definition methodologies Experience with strategic planning, portfolio management, and/or application/technology road mapping Experience with high-volume, transaction processing software applications Experiences as a management consultant desired Demonstrated ability to understand issues of clients, the industry and the business environment Solid facilitation skills to synthesize and communicate customer requirements Demonstrated modeling skills, including business, process, requirements, applications, data, and technology Proven ability to demonstrate the relationship of data structures as they relate to integrated systems solutions Exhibits and applies comprehensive knowledge of systems analysis to the completion of challenging assignments Comprehends the impact of the challenge at hand to the broader technology and stakeholder environment Understanding of technological infrastructure and how it relates to project solutions and integration Ability to travel up to 100% if required Preferred Qualification Knowledge of the healthcare industry At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Pune, Coimbatore, Bengaluru
Work from Office
Facilitate hands-on STEM sessions in electronics, Arduino, coding, and 3D printing. Mentor students in design thinking and innovation projects. Create a playful, safe learning space and collaborate with teachers to integrate tech in classrooms. Perks and benefits School Travel Reimbursement, Mobile and Internet
Posted 3 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency
Posted 3 weeks ago
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