2399 Facilitation Jobs - Page 2

SUMMARY Summary: We are seeking a dynamic and results-driven Trainer - CCE (Customer Care Executive) to join our training team at Edu Jobs Academy, a dedicated skill development wing of 2COMS Consulting Pvt. Ltd. This role is pivotal in shaping employable talent by delivering end-to-end training programs designed to ensure candidates are job-ready from Day Zero. The ideal candidate will be responsible for the comprehensive development of trainees, from theoretical instruction to practical application, while maintaining high standards of attendance, performance, and placement outcomes. The trainer will play a key role in driving training excellence, fostering learner engagement, and supportin...

Role & responsibilities Oral and written comprehension. Minimum of 8-10 years overall work experience Minimum of 6-7 years of work experience as an L&D Training Facilitator. Open to working from the office Experience in delivering Soft Skills Training & Leadership Development (up to Middle Management level) Experience in conducting Training Need Analysis/ Training Need Identification Training material development. Skills Leadership Emotional intelligence and professional maturity Effective communication skills Adaptability to change Creativity and innovation Excellent interpersonal relationships Analytical, problem-solving and decision-making skills Strong sense of urgency and commitment Pro...

Role Purpose & Context The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide and for enabling the effectiveness of one or more Scrum Teams. Acting as a servant-leader and true coach, the Scrum Master helps everyone understand and apply Scrum theory, practices, and values. At Nextgen, this role is key to fostering an environment where teams can self-manage, focus on creating high-value Increments, and continuously improve. The Scrum Master will work closely with Product Owners, Developers, and stakeholders to ensure that backlog items are clear, validated, and feasible before entering development. Key Responsibilities Serving the Scrum Team Coach team members in...

Process Trainer Lead GVK Emergency Management and Research Institute (GVK EMRI) is seeking a dynamic and passionate Process Trainer Lead to join our Integrated Resource Training Unit at the National Head Office in Hyderabad, Telangana. This role is crucial for delivering structured weekly training sessions across key operational functions , facilitating learning on process workflows and business applications, and enhancing essential behavioral skills among our teams. Role & Responsibilities: Deliver structured weekly training sessions across key operational functions. Facilitate sessions on process workflows, proprietary business applications, and behavioral skills such as communication, emp...

We re hiring a Service Designer to architect seamless service experiences across our customer journeys and internal operations. You ll partner closely with UX, product, and ops to ensure our digital experiences are powered by efficient, scalable systems. Your work will focus on driving measurable business value increasing revenue, reducing operational costs, and improving employee productivity. You ll design services that support e-commerce flows, internal AI tools, logistics, and social workflows ensuring every touchpoint is supported by intentional, well-orchestrated systems. Responsibilities Service Mapping: Document end-to-end customer and employee journeys to surface pain points and imp...

Job Title: Scrum Master Key Responsibilities Primary Skills 10+ years overall IT experience, with at least 6+ years as a Scrum Master . Deep knowledge of the Scrum framework , its artifacts, events, and techniques (user stories, backlog refinement, definition of done, automated testing, etc.). Strong understanding of Agile principles , with practical experience in Agile project management . Excellent communication, facilitation, and servant leadership skills. Proven ability to manage multiple projects , coordinate across teams, and track sprint performance. Strong problem-solving and conflict-resolution abilities. Proficiency in Agile tools such as JIRA , Confluence , or Azure DevOps . Secon...

Department FIL India Technology - GPS Technology Distributions Data and Record Keeping Platforms Level Grade 3 About your team The Department is responsible for Web, Client Interface, Data, Record Keeping and Transfer Agency systems of the Distributions offering. The core engine allows dealing, income distributions, payment processing, customer accounting and record keeping etc. There is interaction amongst various web teams which provide Instruction/Service triggers to invoke functional processing and deal creation; and also with various data and reporting platforms to fulfil their data needs. The dynamics of stake holder management are complex because the Transfer Agency product is being e...

Lead the TGG India Advisor expansion from your home! Seeking experienced recruiters in every Indian state for a part-time, remote Onboarding Facilitator role. Compensation linked to successful enrollment. Grow into a Business Development Leader. Required Candidate profile How to Apply: Interested candidates with the required experience and state residency must complete and submit the following Google Form in order to be contacted: https://forms.gle/f9dooBkVpyAQqV338 Perks and benefits This is not a salary based role.

IS Organizational Effectiveness Manager What you will do In this vital role you will work with product and platform teams across the organization to facilitate and improve processes, coach on Scaled Agile Framework (SAFe) to improve delivery of value. The IS Organizational Effectiveness Mgr interacts with the organizations Product Teams, Platform Teams, Portfolio Management and Communities of Practice to continuously improve standards, processes, and automation enablers that accelerate staff and team SAFe maturity and overall business agility. Lead the implementation and adoption of the Scaled Agile Framework (SAFe) across the organization. Assess current states of Agile maturity, identify a...

Role Summary The IS Organizational Effectiveness Manager Scrum Master is a servant leader and coach who enables Agile teams to deliver business value through the Scaled Agile Framework ( SAFe ). This role facilitates Agile ceremonies, coaches teams and leaders on Lean-Agile principles, manages risks and dependencies, and drives continuous improvement across one or more Manufacturing Technology product teams within Amgens Technology (IS) organization at AIN. Key Responsibilities Plan and facilitate Agile ceremonies (e.g., Sprint Planning, Daily Stand-ups, Reviews/Demos, Retrospectives) and SAFe events (e.g., PI Planning, Scrum of Scrums, Inspect & Adapt). Coach teams, Product Owners, and stak...

Provide facilitation to projects and manage continued sustenance to QMS Conduct SQA reviews and ensure process compliance in projects Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Participate in senior management review of projects Participate in innovation program as Innovation facilitators for delivery and enabling function Participate in conducting ideation session Mentor PMs to in identifying risks,- data analysis, innovations etc. Conduct QMS trainings Collect and report metrics data from projects Review / write assigned processes / CRs Ensure an environment of Zero surprises by identifying risks while conducting reviews and ...

Role Overview: As a member of the Testsigma team, your primary responsibility will be to design and run onboarding and training programs for new hires and team upskilling. You will create and maintain playbooks, talk tracks, and toolkits to align with product and market changes. Collaborating with GTM leaders, you will define competencies, certifications, and frameworks for success. Additionally, you will support product launches and GTM initiatives with the appropriate messaging and resources, while also owning enablement metrics and driving measurable impact. Your role will involve evaluating and implementing enablement tools and processes to streamline workflows, and acting as a coach and...

As a Senior Manager of Human Resources (OD & Cultural Transformation), your role will involve designing and implementing organization development strategies, driving cultural transformation initiatives, and enhancing leadership and employee effectiveness across the organization. Your proactive leadership in HR, with a strong background in manufacturing environments, people analytics, and change management practices, will be crucial for success in this role. Key Responsibilities: - Design and implement organization development strategies while leading change management initiatives. - Drive cultural transformation efforts to enhance employee engagement and foster a positive work culture. - Dev...

As an Assistant Training Manager, your role involves implementing and rolling out training workshops and initiatives to positively impact business results for the Defence Channel. This includes monthly planning of the training schedule, convincing the Channel Sales Head and RSMs to implement training modules, and persuading and training the Sales Team SPOC on various aspects to improve lead generation and sales conversion ratio. Your responsibilities include positively impacting the performance of RMs based on defined parameters, tracking training impact in terms of RM activation and productivity, ensuring compliance with training processes, and leading complex RM development workshops and b...

Role Overview: As a trainer, your main responsibility is to develop competency and skill sets in individuals to effectively perform in the workplace. You will be expected to communicate training expectations to trainees in a simple and professional manner. Key Responsibilities: - Participate in KA and KT related activities in the account to ensure processes knowledge is documented and transferred - Deliver Generic Domain Specific Modules and upskilling resources - Structure Onboarding Training requirements and processes - Ensure new employees follow the defined learning path for their roles - Provide pre-process and process training for new employees - Support new hires during OJT and GO-liv...

Role Overview: Join Sparkling Mindz as an Assistant Learning Facilitator for Preschool, where children and adults learn to wonder, play, question, and grow with purpose. At Sparkling Mindz, early years learning is filled with curiosity, connection, and meaning. The school is purpose-driven, Reggio Emilia-inspired, and empathy-based, aiming to nurture thinkers, storytellers, problem-solvers, and changemakers right from the start. Key Responsibilities: - Support the design and facilitation of inspiring, play-based learning experiences - Observe, document, and reflect on children's thinking and growth - Bring learning alive through stories, songs, movement, provocations, and hands-on exploratio...

Join us in reimagining how we work, organize, lead, and live, together. If you are curious about how organizations can be more human, trust-based, and alive, if you are passionate about systems change, decentralization, and building work cultures where people are at the center rather than profit, then this internship opportunity might be for you. **Role Overview:** You will be part of an internship program like no other, rooted in new ways of working. The focus will be on experimenting with self-managed, trust-based, decentralized, and natural-system-inspired ways of organizing work that acknowledge people as whole human beings. You will have the freedom to shape your own role based on your ...

As a Transformation and Change Lead - Data & Analytics at L'Oral, you will play a crucial role in leading and supporting the people side of change within the organization. Your primary responsibility will be to develop and implement change management strategies that minimize disruption and maximize engagement during project phases and ensure successful transitions post-project. Your contribution will be vital in delivering expected results by effectively managing the impact on people. Key Responsibilities: - Develop Change Management Strategies: Conduct impact assessments, stakeholder analysis, and create tailored change management strategies aligned with project goals and organizational cul...

As a Learning Facilitator at Sparkling Mindz Global School, you will be part of a purpose-driven, Reggio-Emilia inspired, game-based school that is committed to nurturing children as thinkers, doers, dreamers, and changemakers. You will play a crucial role in designing child-centric learning experiences, facilitating immersive sessions, and collaborating to deliver connected, purpose-based learning. **Key Responsibilities:** - Plan child-centric learning experiences aligned with our pedagogy - Design lessons, games, and provocations to spark curiosity and exploration - Facilitate immersive sessions with openness to children's ideas and feedback - Collaborate across disciplines for purpose-ba...

Responsible to manage Quality & Training functions as a central POC for the client Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensures client and corporate service, quality and contribution goals are met. Ensures that financial, metric and associate satisfaction goals are met. Provides leadership and management to associates. Provides training and development opportunities for supervisory team. Coaches and mentors team supervisors. Regularly conducts supervisor team meetings. Supervises multiple teams for one or more clients. Education (if beyond High School or equivalent) : Fo...

The ideal candidate will have a strong background in Agile methodologies, particularly Scrum, with proficiency in tools like JIRA, Confluence, and Agile Metrics Reporting. The role requires the ability to create complex dashboards on burndown charts, velocity, capacity planning, issue tracking, and execute all standard Scrum Master responsibilities in a dynamic and collaborative environment. Essential Duties Act as a servant leader, guiding and coaching the Scrum team on Agile principles and practices to ensure the successful adoption and execution of the Scrum framework Facilitate and lead Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensur...

What youll do As a Cloud Implementation Project Manager, you will support the overall account strategy in the areas of ensuring delivery engagement quality and achieving high customer satisfaction. You will regularly interact with external clients/customers, staff, management, and applicable departments at SAS, and your daily focus is cloud service delivery excellence and elimination of tasks that detract from that focus. Primary Responsibilities: Cloud implementation project managers focus on the lifecycle responsibilities from contract signature through initiation, build, burn-in, and transition to operations for ongoing cloud support. Maintain a service-delivery focus leveraging cloud exp...

Department FIL India Technology - GPS Technology Distributions Data and Record Keeping Platforms Location Gurgaon, India Reports To Shweta Kapoor Level Grade 3 About Fidelity International Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future. Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client s...

Description: Required Qualification Have 6+ years of experience writing professional production code. 6+ year of expertise in back-end web development technologies such as Java, Spring Boot, Spring Cloud and databases such as MongoDB or PostgreSQL. Knowledge of frameworks such as Spring Boot, Spring Cloud to build server-side applications and APIs. Experience with version control systems such as Git and proficiency in using command-line interfaces. Take complete ownership from conception through to production release and can influence, facilitate and work collaboratively across teams. Strong communication skills and the ability to teach and learn from a team of successful engineers. Preferre...

Job Summary: The MES Lifecycle Manager drives the strategic planning and execution of MES installations, updates and migrations across Sanofi's industrial network and the lifecycle planning in alignment with the Product Owner Vision & product Roadmap. This role provides technical and strategic leadership in developing and implementing long-term strategies to optimize MES performance, reduce obsolescence, and align MES capabilities with Sanofi's digital transformation goals. Main Responsibilities: Strategic MES Lifecycle Management: Develop and execute a comprehensive MES lifecycle planning/ strategy aligned with Sanofi's digital transformation objectives, Product Owner Vision & product Roadm...