549 Facilitation Jobs - Page 16

5+ Years of experience in developing Snowflake data models, data ingestion, views, Stored procedures, complex queries Good experience in SQL Experience in Informatica Power center / IICS ETL tools Testing and clearly document implementations, so others can easily understand the requirements, implementation, and test conditions Provide production support for Data Warehouse issues such data load problems, transformation translation problems Ability to facilitate and coordinate discussion and to manage expectations of multiple stakeholders Candidate must have good communication and facilitation skills Work in an onsite-offshore model involving daily interactions with Onshore teams to ensure on-time quality deliverables

About the Role: Grade Level (for internal use): 11 The Role Lead Quality Engineer (ML and automation on AI workflows) The Team This team is recognized for its expertise, innovation, and passion. Together, you'll focus on agile product development with cutting-edge technology, offering insights into global capital markets and the financial services industry. Your role will involve close collaboration, initiative, and achieving ambitious goals alongside your talented colleagues and stakeholders. This is a unique opportunity to be a pivotal part of our fast-growing global organization during this exciting phase in our company's evolution. The Impact This role is essential for the Market Intelligence Group of S&P as it ensures the development of new software solutions and continuous improvement and stability of our existing applications. Role will enable our clients with a seamless user experience and access to up-to-date data, ultimately bolstering their confidence in our services and reinforcing our competitive position in the market. Whats in it for you Drive quality practices and processes. Exposure to cutting-edge technology and tools in the financial domain. Opportunity to work within an multi cloud environment (AWS), promoting skill development and innovation. Collaboration with global teams, offering diverse perspectives and enhancing your professional growth potential. Access to a dynamic and forward-thinking work environment, where you can contribute to the development of innovative solutions and stay at the forefront of industry trends. Working Realtime in actual CI/CD environment Work with multiple MI product and learn Public Market domain. Responsibilities Leads and designs test automation architecture to work across all product technologies covering areas such as (but not limited to) build verification, functional verification, stability, and data integrity. Build test frameworks/architectures specifically for applications predicated on Large Language Models (LLMs) and agentic workflows. Design, develop & maintain framework, scripts and execute automation scripts. Expertise in Automation Testing for WebdriverIO (Typescript), and Cypress (JavaScript) Spearheads the enhancement of software development processes across all teams in accordance with Total Quality Assurance best practices (including, but not limited to, project management, development, business operations, reporting, and quality management). Oversee and participate in the development and review of test strategies and test plans to ensure appropriate test coverage of all features. Oversee and participate in the performance of tests across various applications. Offers support and mentorship to other engineers on the automation team. Provides technical guidance to software testers to facilitate their adaptation to automation tools. Become a subject matter expert in the domain and applications built and supported by our program. Review requirements, user stories, specifications, and technical design documents and create detailed, comprehensive and well-structured test plans and test cases using available test methods. Estimate, prioritize, plan and coordinate testing activities in Agile environment. Solid understanding of database concepts, methodologies, and best practices Proficiency in SQL and database querying Liaise with internal teams (e.g. developers and product managers) to identify system requirements, and evaluate system interfaces, operational requirements, andperformance requirements of overall system. What Were Looking For Bachelors or masters degree in Computer Science, Engineering, or a related field. A minimum of 10 years of experience as a Quality Engineer, with leadership exposure. Exhibits experience in testing agentic workflows and possesses the capability to construct AI agents. Demonstrates a thorough understanding of Machine Learning concepts and possesses the ability to efficiently analyze extensive datasets. Strong skills in Python, JavaScript or TypeScript. Experience with API and mobile testing. Expertise in GitHub pipelines for continuous delivery. Excellent communication and facilitation skills. Ability to translate software requirements/stories into accurate and complete test scenarios, including identifying detailed test data needs. Proficiency in SQL and database querying, with a solid understanding of database concepts, methodologies, and best practices. Experience managing teams and mentoring team members across multiple projects and products. Ownership of delivery, with the ability to identify potential risks and mitigate them to achieve desired goals. Excellent written and spoken English skills. Experience working in a distributed environment with colleagues across different geographies. Must Haves Possesses experience in building test frameworks/architectures specifically for applications predicated on Large Language Models (LLMs) and agentic workflows. Demonstrates a thorough understanding of Machine Learning concepts and possesses the ability to efficiently analyze extensive datasets. Experience in Python programing language. Additional Skills (Preferred) Good understanding of performance testing and metrics. Experience with AWS/Azure Understanding of UX principles C# language skill About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group)

POSITION OVERVIEW : Informatica Developer POSITION GENERAL DUTIES AND TASKS : 3+ Years of strong experience in Snowflake Experience in ETL and in building data ingestion pipelines Good knowledge in Oracle, SQL,PL/SQL Exposure to Agile methodology and usage of JIRA Tool Should be good in understanding of functional requirements and Business Process Candidate must have good communication and facilitation skills Work in an onsite-offshore model involving daily interactions with Onshore teams to ensure on-time quality deliverables nt experience in SharePoint with min 2+ year experience on office 365 / SharePoint online , Hands on experience 3+ years of relevant experience in SharePoint with minerience on office 365 / SharePoint online , Hands on experience in coding using Angular, HTML, JavaScript, CSS, React JS, SPFx, and RES

Urgent Requirement for SAP SD/PS . Experience : 7+ Years. Responsibilities : Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis Evaluate gathered information, identify and reconcile conflicts, decompose high-level information into details, abstract general understanding from low-level information, and distinguish wants from true needs Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes Create and revise analysis artifacts and deliverables as needed such as business requirements, functional requirements, use cases, business rules, business process models Collaborate with product owners and stakeholders to prepare user stories as part of an Agile team Successfully engage in multiple, simultaneous initiatives Work independently with clients to define concepts Drive and challenge business units on their assumptions and how they will successfully execute their plans Collaborate on integration and acceptance testing Keep current on changes in the SAP Sales & Distribution (SD) and Project Systems (PS) Build solutions by adhering to SAP standards and best practices Requirements Minimum of seven years of direct work experience on teams as a business analyst Seven years of SAP SD and PS configuration and related work experience Understanding of SAP Order to Cash and SAP project systems processes Cross-functional knowledge of SD/FICO/PS integration points Process-driven analysis skills and background in various requirement discovery methods Full life cycle experience on multiple projects Strong facilitation skills to elicit requirements Understand technical jargon and possess the ability to communicate it in laymans terms Proven experience at driving consensus across multiple stakeholders Strong verbal and written communication skills to work effectively with clients, team members, and management Ability to analyze and document complex business processes Professional experience with Microsoft Visio and Project Ability to effectively prioritize and execute tasks in a high-pressure environment Adept at conducting research into project-related issues and products Bachelors or higher in business, computer science, or a related field.

To be part of a global security operations center and be responsible for - proactively identify threats and vulnerabilities; implement industry best practices; participate in the review and resolution of opportunities from both internal and external IT security audits; provide recommendations to the overall IT security posture of the organization; and participate in the creation of IT security awareness communications to the organization that adhere to corporate safety and security regulations Responsibilities: Investigate and provide proper incident response to security alerts. Identify new security use cases and create required detection rules in the system. Work with the customer to gather requirements, propose use cases and build them in Splunk. Perform administration activities in Splunk including integration of log sources, creation of queries for security use cases, dashboards, troubleshoot issues. Assist and train team members on how to investigate and respond to various security threats. Manage and support wide range of security technologies including SIEM, EDR, Vulnerability Scanners, Identity and Access Management, Data Loss Prevention, and Cloud Security. Participate in security solution design and security consultation. Work with the customer point of contacts for any escalated incidents, security remediation. Create required dashboards and provide reports. Actively participate in customer meetings and give presentations. Job Bachelor's degree in Computer Science, Information Security, or an equivalent degree. 4+ years of working experience in Information Security. Vast experience in Splunk Enterprise and Enterprise Security. Have experience in integration of log sources, defining use cases, creation of new correlation rules, creation of dashboards, implementing best practices in Splunk environment. Good understanding of security threats and mitigation strategies. Have in-depth knowledge on how to investigate and respond to various security alerts, and can able to create incident response procedures for same. Certification in any of the following is a plusSplunk Certified Admin/Architect, CEH. Demonstrated excellent response to critical incidents and security threats in the past. Excellent analytical, presentation, customer service and facilitation skills. Ready to work in 24x7 Security operations.

We are looking immediatefor SnowflakeDataWarehouse Engineers_ Contract_ Chennai:Snowflake Data Warehouse Engineers5+yearsChennaiPeriodImmediateTypeContractDescription:- We need an experienced, collaborative Snowflake Data Warehouse Engineers with 5+ Yrs of experience in developing Snowflake data models, data ingestion, views, Stored procedures, complex queries Good experience in SQL Experience in Informatica Powercenter / IICS ETL tools Testing and clearly document implementations, so others can easily understand the requirements, implementation, and test conditions Provide production support for Data Warehouse issues such data load problems, transformation translation problems Ability to facilitate and coordinate discussion and to manage expectations of multiple stakeholders Candidate must have good communication and facilitation skills Work in an onsite-offshore model involving daily interactions with Onshore teams to ensure on-time quality deliverables

Ensure strict adherence to current Good Manufacturing Practices (cGMP) and site safety protocols. Guide OE members in coordinating with site-level AETs (Area Excellence Teams) and SETs (Site Excellence Teams). Provide on-the-ground support for continuous improvement activities and problem-solving sessions. Oversee data collection, analysis, and reporting to drive and support site-level OE initiatives. Facilitate implementation of 5S and Visual Management across site functions. Engage with suppliers for alignment and execution of OE initiatives relevant to the site. Initiate and lead theme launches to encourage active participation in the SFTI (Shop Floor Team Involvement) program. Conduct OE and Six Sigma trainings for various team levels. Guide teams in successful execution and closure of Six Sigma projects across different belts (Yellow, Green, Black). Identify improvement opportunities and develop a robust pipeline of cost-saving projects. Support and implement high-impact projects aligned with business goals. Coordinate periodic review meetings with site leadership and corporate OE teams to track OE progress and savings. Facilitate monthly and quarterly SFTI review meetings. Undertake special tasks and projects assigned by the reporting manager or site head. Support internal audits and Quality/EHS systems in line with regulatory expectations. Act as the site-level DI Champion, ensuring compliance and effectiveness of Data Integrity SOPs and corporate policies. Qualifications Masters degree in Chemical Engineering, Chemistry, or related field. Certification in Six Sigma (Green/Black Belt preferred). Minimum 6 years experience in Operational Excellence roles within the pharmaceutical Proven track record in leading improvement projects and team engagement initiatives. Strong analytical and problem-solving skills Proficiency in Lean, Six Sigma, and project management tools Excellent communication and facilitation skills Collaborative mindset with the ability to influence cross-functional teams Knowledge of cGMP, EHS, and Data Integrity standards

You will play a key role in shaping the vision and strategy for network applications within the CNS S&C (Services & Care) Autonomous Network Domain Delivery Unit (DDU). Youll guide and inspire a skilled team of architects and engineers to design and deliver end-to-end solutions for complex global initiatives. Youll work closely with cross-functional teams and customers to transform complex requirements into impactful architectures. If you're ready to make a difference, grow with purpose, and drive meaningful change in a dynamic and forward-thinking environment, wed love to have you on this journey with us. You have: Engineering Graduation in Computer Science/Information Technology, or equivalent degree with 15+ years of experience in leading Solution Architecture delivery in different network application technologies i.e. fulfillment, assurance, security, analytics, inventory etc. Experience in Agile or DevOps methodologies. Knowledge of packet core (4G/5G), slicing, VOLTE, IP Networks would be an added advantage. Exposure to cloud native, kubernetes, OCP/Tanzu/AWS, dockers, VNF, CNF will be preferred with a familiarity on security best practices in network applications. It would be nice if you also had: Knowledge of Network Application technologies, Nokia portfolio, and business environment. Strategic thinking and brought thought leadership to the unit with a strong customer focus (quality and time mindset). Strong influencing and facilitation skills. Lead and mentor a team of architects and engineers, setting technical strategies for global Autonomous Network projects and demanding, cross-organizational solutions. Develop and maintain a robust architectural framework for network applications to ensure scalability, security, and optimal performance. Oversee the complete solution design lifecycle; from high-level to low-level design, baselining, and configuration management; to align with customer needs. Work closely with internal teams and customers during pre-sales and post-sales engagements, transforming business requirements into effective architecture solutions. Work closely with cross-functional teams to capture detailed customer requirements and deliver comprehensive end-to-end solutions. Evaluate and integrate emerging technologies and tools, driving innovation, automation initiatives, and future AI/ML capabilities. Provide strategic guidance during integration and verification phases, ensuring high-quality design deliverables and smooth solution acceptance. Actively engage with customers to understand their needs, identify upsell opportunities, and assist in pre-sales efforts through effective knowledge sharing.

Job Description : Learning & Development Specialist Location: Srikakulam, Visakhapatnam Preferred candidate profile Post-graduation / M.B.A with specialization in Human Resources. In-depth experience in driving the learning and talent development function in a large organization with 3-15 years of industry experience. Experience in working with global, multi-cultural teams would be an added advantage. Preferred Skills: Knowledge on Learning & Development Annual Plan , Program design ,Training & Need analysis ,Employee Development, Program Effectiveness , Knowledge Management , People Management

Project description The ISC is a technical-PMO resource who supports Integration Leads and Engagement Managers across IT infrastructure and network migration projectsfrom kickoff through cutover to closeout Responsibilities Project administration and governance Set up and migrate project plans into Smartsheet Track schedules, resources, delivery commitments Produce milestone summaries Maintain Risk & Issue logs as and when required Document management Keep project documentation current :Infra estimates, time reporting, assumptions/actions Vendor & stakeholder coordination Use BOT tool to track circuit orders, follow up on delivery dates, escalate delays Liaise with Data Center Facilities and Field Support Facilities for rack diagrams and remediation Schedule site surveys, review vendor surveys, hand off to execution teams Facilitate network-integration meetings with Application Engineers and internal teams Work with third-party vendors (AT&T, Verizon, ComNet, Parallel, CDW, etc.) to fulfill requests and update status Cutover support Coordinate UPS/PDU deliveries with Field Site UPS team for hardware installations Assist with legacy equipment decommissioning Escalation & issue resolution Identify blockers, request resources, drive escalations, remove impediments in partnership with ILs Administrative support Schedule and host project meetings on behalf of Integration Leads Facilitate team access to required systems, assets, and documentation Partner with IRM to prepare cutover cut-sheets Skills Must have 3+ years of experience Working knowledge of IT infrastructure (data-centers, networking, cabling, UPS/PDU) and network migration Hands-on experience with project tools (Smartsheet, Excel, BOT tool or equivalent) Strong project-tracking, time-management, and documentation abilities Excellent verbal and written communication, facilitation, and stakeholder-management skills Proven vendor coordination and escalation experience Analytical mindset with attention to detail and ability to manage multiple priorities Familiarity with risk and issue management processes (RACI, IRAAD) Flexible to work as per project demands Nice to have Experience with cloud or hybrid networking (AWS, Azure) Background in engineering or architecture roles Healthcare industry integration experience Understanding of field-support and data-center operations Other Languages EnglishC2 Proficient Seniority Junior

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques Develops and administers knowledge assessment testing Assist with QA monitoring, feedback and coaching Maintain up-to-date reporting on training progress, effectiveness and improvements Stay informed of current client products and services Interact with partners, ensuring they understand the training environment, successes and opportunities for development Manage new Trainers and Training Facilitators International Travel is Required As Training Facilitator, You Have BS/BA in Education or Business Administration or equivalent work experience preferred Knowledge of adult learning principles and the ability to implement these principles into a training curriculum 3+ years previous contact center experience preferred Experience in customer service training Experience in coaching and mentoring Knowledge of existing and emerging training methods and tools Knowledge of call center systems, ACD/IVR and performance statistics Strong verbal and written communication skills, including presentation skills Strong analytical and problem solving skills Ability to build rapport with clients and interact with team members at various position levels Ability to multitask effectively and work in a fast paced environment Ability to develop employees through positive motivation Ability to adapt to change and innovation Ability to potentially travel Skills in MS Office programs (Word, Excel and PowerPoint) Valid travel documents for international travel

Greetings from the IdesLabs, Urgent Requirement for SAP BO Developer. Experience :5 Years Location :Pan India. 5+ years of experience in SAP Business Objects (SAP BO) Solid experience in design and development of Business Objects dashboard and reporting tools Should have proven experience in Business objects (BI 4.0) Dashboard Tools Should have experience in Integration of BI 4.0 with SAP BW and SAP ECC Expertise in Data Discovery and Advanced Visualization concepts Translate business requirements into efficient visualizations and reporting Capability to enable users to interact with the data and develop their own data insights using BO Candidate should have excellent communication and facilitation skills.

Responsibilities: Design and plan the learning strategies and programs and lead and implementation of the various training program. Design and build content for training programs. Reviewing and revising course materials to ensure they are in line with the requirement Continuous improvising of the training programs and methods. Sourcing and recommending vendors and external partners to design, develop, and deliver learning solutions where applicable Planning and scheduling the training for employees. Working closely with various leaders across the organisation and having a full understanding of their units and training requirements. Deliver training to various parts of the business and work with various stakeholders to coordinate and organize training sessions. Collating feedback on completed training to evaluate and measure results and make improvements where required. Monitor the success of development plans and help employees make the most of learning opportunities Experience: 4-6 years experience in designing and implementing L&D projects Experience with effective learning and development methods Good knowledge of Instructional Designing Good knowledge of e-learning, learning platforms and practices Strong communication and negotiation skills with a good ability to build relations with stakeholders and vendors. Experience in project management and budgeting Practical experience with MS Office and Learning Management Systems (LMS) Facilitation Skills are an added advantage Qualification: Bachelors/Masters in any field (preferably in HR) Any certification from ATD or SHRM is added advantage

I. Responsibilities a. Lead multiple client engagements through a robust project management approach. b. Ensure quality delivery, meet budgets and timelines of the projects. c. Achieve high client satisfaction. II. Client relationships & contribution. a. Maximize client retention & contribution through building long term relationships with clients and creating new business opportunities. III. Business planning & strategy a. Participate & contribute in building business plans & strategy. IV. Innovation & Research a. Identify potential opportunities and develop innovative solutions. b. Continuously develop industry research/ benchmarks/ case studies/ white papers. Desire Candidate Profile : - Should be master of all concepts of Lean Manufacturing. - Data analytic - Good communication skills - Should be able to convince customer. - Good follow up skills - Client management - Flexible to travel - Production planning, Costing, Inventory management, ERP. - Should be able to analyze a problem & provide solution. Job Requirements : Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application.

Role Purpose As a Scrum Master , you will serve as a leader and mentor for one or more Agile teams, facilitating Agile ceremonies, removing impediments, and driving continuous improvement to enable the successful delivery of business value. Do Guide and coach the team on Agile principles and Scrum practices. Excellent knowledge in financial market and financial products including derivative asset classes like Rates, FX, Commodities, Equity and their trade life cycle. Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Support the Product Owner with backlog grooming and ensure a clear and prioritized backlog. Foster a collaborative, self-organizing, and high-performing team environment. Identify and help remove impediments or blockers to the teams progress. Track and communicate key metrics such as velocity, burndown, and team performance. Collaborate with other Scrum Masters and stakeholders to coordinate dependencies across teams. Promote Agile maturity by championing Agile practices and facilitating Agile training sessions where necessary. Shield the team from external interruptions and distractions. Assist in organizational change efforts that support Agile transformation Required Qualifications Bachelors degree in Computer Science, Information Technology, Business, or related field. 4-6 years of experience as a Scrum Master or Agile Project Manager. Strong understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.). Certified ScrumMaster (CSM), PSM, or equivalent certification. Proven experience facilitating Agile teams and ceremonies. Excellent communication, facilitation, and interpersonal skills. Preferred Qualifications Experience working in large-scale Agile environments (e.g., SAFe, LeSS). Knowledge of financial services and banking processes. Familiarity with Agile tools such as JIRA, Rally, Confluence, etc. Strong conflict resolution and coaching skills. Experience with hybrid or distributed teams. Mandatory Skills: Securities and Capital Markets.Experience8-10 Years.

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Process Mining. Experience8-10 Years.

Training Consultant L1 Role Purpose An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training. Do 1.Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills 2.Collaborates with LOBs and cross- functional project teams to identify training needs 3.Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training 4.Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope. 5.Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. 6.Recommends and/or implements innovative solutions, modifications and enhancements to training programs. 7.Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications 8.Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. 9.Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content. Deliver Capacity to work and contribute to a team environment as well as work independently Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups. Possess good delivery and execution skills, and able to resolve dependencies and conflicts Manage multiple tasks in a dynamic, deadline-driven environment. Captivate, Storyline or similar content designing & authoring tools Training analytics to design training solutions Mandatory Skills: Training. Experience5-8 Years.

Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS.

Do : As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/ Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ITIL Cross Functional Service Management. Experience5-8 Years.

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: TPMO -Quality. Experience3-5 Years.

Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable

Key Skills: Communication Skills: Voice and AccentTraining Delivery, Excellent communication skills, Excellent Facilitation/training skills Skills: Coaching and Feedback Skills: Proficient in MS Excel Skills: Content Development Skills: Instructional Design Skills (a good-to-have skill) Responsibilities: Deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement

Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS.

Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS.