549 Facilitation Jobs - Page 14

Educational Bachelor of Engineering,BCA,BTech,MBA,MCA,MTech Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : At least 1 year of experience in HL7 FHIR implementation. Deep knowledge of HAL7 FHIR 4.0.1 standard Knowledge of FHIR implementation guides like DaVinci, CARIN, US Core etc. Experience performing data mapping of Source data sets to FHIR resources Analyzes the business needs, defines detailed requirements, and provides potential solutions/approaches with the business stakeholders Strong experience and understanding of Agile Methodologies Strong written and oral communication and interpersonal skills Strong analytical, planning, organizational, time management and facilitation Skills Strong understanding and experience of SDLC and documentation skills Proficiency in Microsoft Suite (Word, Excel, Access, PowerPoint, Project, Visio, Outlook), Microsoft SQL Studio, JIRA Preferred Skills: Domain-Healthcare-Healthcare - ALL

Roles and Responsibilities Develop training strategies and execute plans to improve revenue cycle management (RCM) processes. Design, deliver, and facilitate RCM training programs for clients across various US healthcare settings. Create engaging learning materials such as modules, presentations, and handouts for effective knowledge transfer. Conduct induction programs and process trainings on AR billing, denials management, payment posting, and more. Collaborate with subject matter experts to develop customized training solutions addressing specific client needs. Strong background in RCM / Healthcare BPO Leadership experience in training large, cross-functional teams Proficiency in LMS tools, instructional design, and performance measurement Excellent communication, coaching, and stakeholder management skills Knowledge of billing platforms (Epic, eCW, Athena) is a plus

We are looking for a seasoned Freelance Trainer with a strong background in ONGC or the Oil & Gas industry to deliver high-impact, world-class training to leadership teams and end users. The trainer will be oriented on Marlin or OLMS solutions by the project team and expected to travel to LTIM or customer offices as needed. Key Responsibilities Deliver high-quality training sessions to industry professionals Build awareness of the Oil & Gas and Marine industries Undergo solution-specific training on Marlin / OLMS Conduct training remotely and onsite at LTIM/Client offices when required Maintain strong communication and engagement throughout delivery Key Skills 10+ years in training or domain consulting Strong knowledge of ONGC / Oil & Gas / Marine industry Excellent communication & facilitation skills Quick learner for platforms like Marlin / OLMS Based in Mumbai (required for occasional travel)

Job Role &Responsibility/Designation Quality and Process Excellence Consultant Delivery Process/ FunctionName Quality Educational Qualification B.Sc. / BE / B Tech/ MBA/ B.Stat Skills ( Must Have) Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Experience ( Minimum) Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting experience in Shared Services Set up/BPO space is desirable Mandatory Skills: Quality. Experience8-10 Years.

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Investment Banking(Back Office). Experience3-5 Years.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Collaborate with department heads to identify training and development needs Develop and maintain a comprehensive learning and development strategy Create and deliver engaging training programs and materials Evaluate the effectiveness of training initiatives and make continuous improvements Stay updated on industry trends and best practices to enhance our training programs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives Facilitation of New Hire Orientation for Hyderabad sites in all formats – in-person and virtual sessions Facilitation of in-person classroom/ webinar sessions for Individual contributors and early managers Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., train-the-trainer, facilitator guide, real-world examples, rehearsal/dry runs) Collaborate with appropriate resources (e.g., instructional designers, business partners, SMEs, business leadership) to facilitate development of appropriate learning objectives and curricula Design and execute a structured onboarding process for new employees Coordinate with various departments to ensure a smooth onboarding experience Provide guidance and support to new employees, addressing their questions and concerns Develop and maintain onboarding materials and resources Gather feedback from new employees and make enhancements to the onboarding process Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s degree in Human Resources, Education, Business, or a related field (Master’s degree preferred) Experience in learning and development, including instructional design and training delivery Solid understanding of adult learning principles Familiarity with learning management systems and e-learning tools Proven solid leadership and team management abilities Proven ability to adapt to a fast-paced and dynamic work environment Proven excellent project management and organizational skills Proven excellent communication and interpersonal skills At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #NJP External Candidate Application Internal Employee Application

About The Role Job TitleSA LocationPune Skill-Accounts Payable Shift Timings:APAC, EMEA , NAM Roles & Responsibilities The primary function of the Accounts Payable Specialist position here at Cloudflare is to process payments and control expenses by receiving, processing, verifying and reconciling invoices and has working knowledge of 2-way and 3-way matches. An ideal candidate is someone who has strong analytical skills, with exceptional attention to detail and accuracy. You will be working in a collaborative environment, so the ability to communicate clearly and effectively is a must. The Accounts Payable Specialist will report directly to the Accounts Payable Manager. Key responsibilities include: Support accurate and timely Accounts Payable month end close process Verify and process invoices with accurate G/L coding Perform monthly reconciliations, take corrective action to resolve reconciling items Perform vendor master maintenance activities, including setup and updating of vendors in NetSuite Assist with year-end and quarterly audit requests Review and process employee expense reports in accordance with company travel policy Review monthly corporate credit card statement Initiate payment runs including ACH, Wires, Checks and occasionally perform vendor reconciliations Perform maintenance of vendor records within A/P System in NetSuite ERP and Coupa to ensure up-to-date address, terms, tax, banking information and contact information Serve as SME (Subject Matter Expert) for A/P systems Qualification and Skills Bachelors degree in Accounting or related field preferred 2-4 years of experience with full cycle Accounts Payable Knowledge with data center contract or lease facilitation/administration experience in a business to business industry a plus Experience managing relationships with outside business partners Familiar with PO creation/receipting process in conjunction with Accounting and Procurement teams Resolving billing questions with vendors and managing invoicing/crediting adjustments Experience utilizing a medium or large ERP system, NetSuite and Coupa a plus Intermediate Microsoft office or Google suite skills eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

Summary Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own and love Apple products. Description Deliver engaging Today at Apple sessions to encourage strong customer participation. Generate excitement, engagement and enthusiasm among customers for Apple products and services through Today at Apple programming and events. Create interactive customer experiences that help others get the most from the Apple ecosystem. Drive ownership by recommending solutions that meet customer needs. Support customers in setting up their devices. Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each others differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications You should: Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Preferred Qualifications You can: Draw from experience with teaching or public presentations and be comfortable presenting to live audiences. Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes and settings. Understand the benefits of the Apple ecosystem and influence others to see those benefits. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Work in a fast-paced environment and balance multiple priorities at the same time.

Business Analysis activities and act as expert for applications to drive major business projects, corrective and evolutive maintenance, transformation initiatives. Be accountable for business and end-user delivery. Engage with business stakeholders to gather business requirements for IT systems, IT integration and process automation. Analyze business requirements and work with development team, other analysts, and systems architects to define system solutions. Prepare impact analysis documents, recommendations, executive briefings. Identify dependencies on external systems and manage them across other IT departments. Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Works with the project manager/project coordinator, to define and clarify the requirements for the solution to deliver against business objectives. Functionally design the software or reports against the client requirements. Produce schedules and ad-hoc information requests to user’s satisfaction. Tests the application to ensure it meets the required needs. Support the implementation and roll out of the finalized product. Should be able to guide the development team to build the desired solution. Groom the product backlog and actively participate in various scrum ceremonies. Prioritize business requirements and keep business satisfied with the prioritization. Take ownership of Projects, contribute actively to coordination with business and transversal teams. Discuss with business stakeholders and take initial request to a level of maturity from which the development team can pick it up. At times, troubleshoot issues faced by end users. Provide innovate solutions to real life business problems. Telco background good to have. Good knowledge of UML. Understanding of Rest and SOAP based Web services. Good understanding of JIRA. Strong customer focus, ability to work independently in a fast-paced environment and ability to learn new business and IT trends. Articulate, organized, detail-oriented and able to multi-task in a dynamic, fast-changing environment. Proven track record of building and nurturing strong business relationships with diverse stakeholders and business users. Good communication and presentation skills, with a high degree of comfort with both large and small audiences. Excellent transversal coordination, facilitation, and leadership skills. Have a very good understanding of agile methodologies. Understanding of databases is preferrable. People management experience is preferrable. Roles and Responsibilities Business Analysis activities and act as expert for applications to drive major business projects, corrective and evolutive maintenance, transformation initiatives. Be accountable for business and end-user delivery. Engage with business stakeholders to gather business requirements for IT systems, IT integration and process automation. Analyze business requirements and work with development team, other analysts, and systems architects to define system solutions. Prepare impact analysis documents, recommendations, executive briefings. Identify dependencies on external systems and manage them across other IT departments. Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Works with the project manager/project coordinator, to define and clarify the requirements for the solution to deliver against business objectives. Functionally design the software or reports against the client requirements. Produce schedules and ad-hoc information requests to user’s satisfaction. Tests the application to ensure it meets the required needs. Support the implementation and roll out of the finalized product. Should be able to guide the development team to build the desired solution. Groom the product backlog and actively participate in various scrum ceremonies. Prioritize business requirements and keep business satisfied with the prioritization. Take ownership of Projects, contribute actively to coordination with business and transversal teams. Discuss with business stakeholders and take initial request to a level of maturity from which the development team can pick it up. At times, troubleshoot issues faced by end users. Provide innovate solutions to real life business problems. Telco background good to have. Good knowledge of UML. Understanding of Rest and SOAP based Web services. Good understanding of JIRA. Strong customer focus, ability to work independently in a fast-paced environment and ability to learn new business and IT trends. Articulate, organized, detail-oriented and able to multi-task in a dynamic, fast-changing environment. Proven track record of building and nurturing strong business relationships with diverse stakeholders and business users. Good communication and presentation skills, with a high degree of comfort with both large and small audiences. Excellent transversal coordination, facilitation, and leadership skills. Have a very good understanding of agile methodologies. Understanding of databases is preferrable. People management experience is preferrable.

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Project Role : Quality Engineering Lead (Test Lead) Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : Micro Focus LoadRunner Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors of Engineering in CompIT or any relevant streams MCA Summary :As a Quality Engineering Lead (Test Lead), you will be responsible for leading a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve applying business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies, defining and implementing key metrics to manage and assess the testing process including test execution and defect resolution, and collaborating with cross-functional teams to ensure quality delivery. Roles & Responsibilities:- Lead a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle.- Develop end-to-end testing strategies through the use of quality processes and methodologies, applying business and functional knowledge.- Define and implement key metrics to manage and assess the testing process including test execution and defect resolution.- Collaborate with cross-functional teams to ensure quality delivery.- Apply testing methodologies, principles and processes to ensure quality delivery.Performance Testing (Scripting, Execution, Analysis.) Experience in Web Http/Html, Webservices, TruClient and SAP GUI Protocols. Professional & Technical Skills: - Must To Have Skills: Experience in Micro Focus LoadRunner.- Good To Have Skills: Experience in Performance Testing Strategy.- Experience in applying testing methodologies, principles and processes to ensure quality delivery.- Experience in defining and implementing key metrics to manage and assess the testing process including test execution and defect resolution.- Experience in leading a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle.5-8 years of relevant experience in Performance Testing using LoadRunner.Experience in Rest API, Web HTTP/HTML and Webservices protocols.Strong programming skills in C language.Experience in gathering Performance requirements.Experience in Performance Scripting, Execution and Analysis. Strong written and verbal communication skills. Strong active listening, facilitation and presentation skills. Strong knowledge of IT software development life cycle. Additional Information:- The candidate should have a minimum of 5 years of experience in Micro Focus LoadRunner.- The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful quality-driven solutions.- This position is based at our Pune office. Resource should be open to work on B Shift (Afternoon Shifts 12:00 to 9:30) Qualification Bachelors of Engineering in CompIT or any relevant streams MCA

Skill required: Trust & Safety - Content management Designation: Instructor Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for training Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for "12+ years of experience in learning and development, with a focus on global training programs. Strong domain experience in Trust & Safety, content moderation, or user safety environments is highly preferred. Proven track record in developing and delivering effective training solutions for large, distributed teams. Deep understanding of adult learning principles, instructional design methodologies, and modern training tools. Proficiency with Learning Management Systems (LMS) and e-learning development tools. Exceptional communication, facilitation, and stakeholder management skills. Strong analytical and project management abilities. Bachelors degree in education, Human Resources, Communications, or a related field (Masters preferred).""Facilitation & Delivery - Advanced Stakeholder Management - Advanced Communication (Written & Verbal) - Advanced Problem Solving & Escalation Handling - AdvancedResearch & Policy Interpretation - Advanced Attention to Detail - Advanced Critical Thinking - Advanced Multi-tasking - Advanced Training Evaluation & Development - Intermediate Data Analysis & Reporting - Intermediate" Roles and Responsibilities: Training Strategy & Program DevelopmentDesign and execute a comprehensive global training strategy aligned with business goals and operational requirements.Develop engaging, scalable training content and curricula across modalities (in-person, virtual, e-learning, blended learning).Conduct regular training needs assessments to identify skill gaps and align programs with evolving policies and procedures.Collaborate closely with SMEs from operations, policy, legal, and product teams to ensure training content is accurate and relevant.Training Delivery & FacilitationLead and facilitate onboarding and ongoing training for global Trust & Safety teams, maintaining consistency in delivery and learning outcomes.Develop and implement train-the-trainer programs to scale learning effectively across regions.Leverage diverse instructional methods and tools to accommodate different learning styles and cultural contexts.Performance Management & Continuous ImprovementMaintain and manage a centralized library of training materials, ensuring regular updates and ease of access.Evaluate training effectiveness through assessments, feedback, and key performance metrics to drive continuous improvement.Adapt and refine training content based on learner performance, policy updates, and operational feedback.Stakeholder Engagement & Team LeadershipPartner with Trust & Safety leadership, Quality, and HR teams to align training initiatives with business priorities.Manage multiple training projects simultaneously, ensuring timely and effective execution.As the function grows, build and mentor a team of training professionals, fostering a culture of learning and innovation. Qualification Any Graduation

So, what’s the role all about? As a UX Designer at NiCE, your role is to create amazing user experiences that drive customer satisfaction. You'll lead by example, inspiring teams to think differently about design. Your expertise will guide us in crafting innovative yet practical solutions across multiple product lines. How will you make an impact? Engaging in discussions regarding product strategy, vision and planning. Supporting PO/PMs in shaping strategy and vision with a focus on user needs. Understanding the "why" behind our designs. Capable of identifying the appropriate research & design process, breaking down requirements into information hierarchy, user flows, mind maps, and journey maps. Facilitating product vision by researching, conceiving, sketching, and prototyping new design solutions. Individual contributor role with hands-on UX deliverables. Explore various concepts for new features, presenting and justifying ideas to stakeholders. Be highly self-motivated and able to prioritize and manage workload; and meet critical deadlines. Explain new product features and design choices to stakeholders using solid experience design principles and reasoning. Stay organized, manage time effectively, and pay close attention to detail. Working knowledge with a Design System Eager to step up to take ownership and keep things moving fast. Problem-solving aptitude with an analytical mind and business acumen. Conceptualize, present, and execute ideas within tight deadlines. Work with UX & UI deliverables, focusing on the Design System and concepts for NiCE next-generation products. Result oriented with KPI focus on user satisfaction scores, user adoption & conversion rates, & innovative features. Have you got what it takes? Bachelor’s or Master’s in Interaction Design/User Experience Design/ Human Factors/Industrial Design/ Business Design from a reputed institute. 10+ years of experience in UI & UX Design, with a robust portfolio showcasing work on complex systems, experience with enterprise software, B2B interfaces is preferable. Experience mentoring and coaching designers. Strong portfolio designing complex systems. Working knowledge with a Design System Problem-solving aptitude. Analytical mindset with a business acumen Ability to work independently and with a group of peers Strong written communication skills and presentation skills In depth experience and knowledge of Figma, XD and Jira. Impressive portfolio showcasing complex system designs. Desired skills in workshop facilitation and ideation. Experience in user research and analysis. Possess a strong sense of innovation & aesthetics. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6806 Reporting into: Tech Manager Role Type: Individual Contributor

Intervention: PM Shri Schools Position: Manager -Teacher Training (FLN, Marathi & English) Level: Manager Reporting to: Deputy Project Head Travelling profile: YES About Kotak PM SHRI project: This year, SCERT has mandated Kotak Education Foundation (KEF) to implement the Capacity Building program in 516 PM SHRI schools. We will be piloting with 150 Schools in 5 adjoining districts. PM SHRI schools are envisioned to be exemplary schools that meet the demands of the 21st century. These schools will be strengthened to showcase the various aspects of the National Education Policy, 2020, and to emerge as exemplary schools in their regions. Role Overview: We are looking for a dedicated and dynamic PM SHRI Coordinator to support teaching quality and learning outcomes across project schools. The role involves extensive school visits, academic monitoring, teacher support, and coordination with school teams. Job Specifications: - 1) Nature of job: Permanent 2) Location: HO Mumbai (Chembur). The job may involve traveling to other locations beyond Mumbai 3) Hours of work: 8 hours; 6 days a week 4) Working conditions: This job will also involve working in challenging community areas with infrastructural and other disadvantages Candidate Specifications: - - Educational Qualification: M.Ed / B.Ed. / D.Ed. preferably with teaching experience in grades 1 to 4. - Years of Experience: 5-8 Years of experience as a teacher trainer/ primary school teacher. - Technical Skills: - - Strong command of spoken and written Marathi , Hindi & English - Experience in Foundational Literacy and Numeracy is preferred - Basic computer knowledge of MS Office/ Drive, etc. - Report writing skills. - Strong analytical skills. - Ability to analyze data and comprehend detailed intervention reports, as well as for strategic planning. Key Responsibilities: - Visit classrooms regularly to assess teaching practices , classroom environment , and student engagement . Use structured tools to collect qualitative and quantitative data from school visits. Share constructive feedback with teachers to improve instructional strategies. Coordinate with school leaders to schedule classroom visits smoothly. Document and report best practices and improvement areas observed across schools. Work with academic teams to develop and refine monitoring tools . Maintain accurate digital records of all visits and interactions. Prepare and submit periodic reports to the academic lead or project manager. Recommend teacher training needs based on field observations. Build strong working relationships with school staff and stakeholders. Escalate critical teaching or implementation concerns for timely resolution. Travel extensively to various school locations as per project requirements. Participate in review meetings to share field insights and updates. Other Skills:- - Problem-solving and time management skills. - Strategic thinking for the best course of action. - Situational decision maker. - Team player. - Strong analytical capability. - Strong collaboration mindset - Multi-tasking skills Attributes:- - Ability to work independently - Critical thinker - Solution-oriented - Adhere to timelines - Flexible thinking and ability to adapt to change - Organization and facilitation skills - Strong ethical standards and a high level of integrity - Ready for new initiatives. Benefits: - - Leave benefits from the date of joining - Career progression opportunities - 2 Saturdays off every month, apart from the Sunday fixed weekly off - Coverage under Health Medical Insurance for self & family from the date of joining - Life Cover from date of joining

Role & responsibilities Volunteer Roles Available: 1. Puthri Mentor Conduct monthly sessions in government schools (1 hour per month). Guide girls in life skills, values, and goal-setting. Be a consistent, positive presence and a reliable support system. Share real-world experiences and motivate girls to dream big. 2. Role Model Deliver inspirational talks to groups of Puthri scholars. Share your personal/professional journey highlighting challenges and how you overcame them. Instill confidence and a sense of possibility in young minds. One-time or periodic commitment based on availability. 3. Career Coach Guide Puthri scholars in making informed career choices. Provide information on various streams, scholarships, entrance exams, and job trends. Support with goal-mapping and actionable career planning. Interact with senior students (Classes 9-12). 4. Content Volunteer Assist in designing and curating relevant content for sessions. Translate materials (if needed) into regional languages. Create activity-based tools, worksheets, and learning aids. 5. Volunteer Coordinator Manage volunteer communications, scheduling, and feedback. Ensure timely delivery of sessions by coordinating with school heads and volunteers. Maintain attendance and engagement reports. Eligibility Criteria: Passion for social change and working with young girls. Strong communication and interpersonal skills. Proficiency in English or the local language (Tamil, Telugu, Kannada, etc.). Commitment to the program duration (min. 36 months preferred). Perks of Volunteering: Be a catalyst in transforming lives. Receive a Certificate of Contribution . Opportunity for recognition and leadership roles in future programs. Network with like-minded professionals and changemakers. Preferred candidate profile e are looking for dedicated and empathetic individuals who are passionate about making a difference in the lives of underprivileged girls. Ideal candidates would possess the following attributes: Educational Qualification: Graduates or pursuing final year of graduation (any stream) Professionals from any background (corporate, education, social work, etc.) Work Experience (Optional but Preferred): Prior volunteering, mentoring, or teaching experience Experience working with children, adolescents, or in community-based initiatives Key Skills & Attributes: Strong communication skills (English and/or local language) Empathetic, patient, and non-judgmental Ability to inspire and motivate young minds Time management and reliability Passion for education and gender equality Other Requirements: Willingness to travel to government schools (if opting for in-person roles) Commitment of minimum 36 months Availability for at least 1 hour per month Openness to attend orientation and training sessions If you're someone who believes in the power of education, mentorship, and community change , then Project Puthri is the right place for you!

Join us as a Lead Explorer-Educator! Spark curiosity in small, mixed-age groups through real-world learning, creativity, and discovery. Embrace flexible, joyful education beyond tests and grades.

Job Description: We are looking for an Agile Coach Scrum Master responsible for driving successful delivery by outlining expectations and structure for the scrum team by emphasis around agile disciplines Key Responsibilities: Responsibilities Guiding the team and organization on how to use Agile Scrum practices and values to delight customers Guiding the team on self organization to fill in the intentional gaps left in the Agile Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies Guiding the team in estimation and getting clarifications from PO working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment Tracking Agile Metrics as part of Sprint Cycle and reporting Scrum Training Sessions for the unit groups Skills Good skills and knowledge of servant leadership facilitation situational awareness conflict resolution continual improvement empowerment and increasing transparency Knowledge and experience in handling various well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach example numerous Burndown technologies various Retrospective formats handling bugs etc Knowledge and experience in implementing technical engineering practices Code Refactoring Addressing and preventing Technical Debts TDD etc in projects Professional scrum master certification like CSM PSM SAFe RTE SAFe Scrum Master are preferable Knowledge of other Agile approaches XP Kanban Crystal FDD etc Awareness and experience with widely successful Agile techniques User Stories ATDD TDD Continuous Integration Continuous Testing Pairing Automated Testing Agile Games Technical Requirements: Primary skills Process Development Methodology Infosys Global Agile methodology Process Development Methodology Scrum Additional Responsibilities: Competencies Minimum 11 years of relevant Scrum master experience in IT projects Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Preferred Skills: Foundational->Development Methodology->Scrum,Foundational->Development Methodology->Infosys Global Agile methodology->Scrum master

Role & responsibilities Become a MITR Trainer Shape the Leaders of Tomorrow! Do you believe in building a gender-equal world? Are you passionate about guiding young boys into becoming empathetic and responsible individuals? Project MITR , an initiative by Avtar Human Capital Trust , is looking for dynamic Trainers to lead sessions for adolescent boys and help them grow into confident, compassionate Gender Champions . Role: MITR Trainer (Freelance/Part-time) Location: Chennai | Trichy | Pondicherry | Bangalore Type: Volunteer / Paid engagement (based on experience & availability) Duration: Minimum commitment of 3 months What Youll Do: Facilitate structured, interactive sessions for adolescent boys (Grade 812) Deliver gender-sensitization, life skills, and leadership content Be a mentor and positive role model for the youth Participate in Train-the-Trainer (TTT) workshops before deployment Who Can Apply: Graduate/Postgraduate with good communication skills (English & Tamil) Prior experience in training, facilitation, or teaching is a plus Passionate about youth empowerment and gender equality Professionals, freelancers, or retired individuals looking to give back Apply Now! Send your resume with a short note on why youd like to be a MITR Trainer to: preetha@puthri.org For queries: +91-9629122113 Be the reason a boy grows into a respectful man. Be a MITR Trainer. #GenderChampions #MITRTrainer #HotJob #FreelanceTrainer #YouthEmpowerment #TrainTheTrainer #VolunteerOpportunity #ChennaiJobs #BangaloreJobs #TrichyJobs #PondicherryJobs Preferred candidate profile We are looking for individuals who are: Graduates/Postgraduates in any discipline Fluent communicators in English and local language (Tamil/Kannada preferred based on location) Experienced facilitators, teachers, or trainers (prior training/teaching background is an advantage) Passionate about youth development and gender equality Empathetic, confident, and approachable personalities who can engage with adolescent boys Flexible and committed , with the ability to travel to schools/colleges when needed Open to learning and willing to attend our mandatory Train-the-Trainer (TTT) sessions Bonus: Freelancers, retired professionals, and those with experience in social development, counselling, or psychology are highly encouraged to apply.

Facilitate hands-on STEM sessions in electronics, Arduino, coding, and 3D printing. Mentor students in design thinking and innovation projects. Create a playful, safe learning space and collaborate with teachers to integrate tech in classrooms. Perks and benefits School Travel Reimbursement, Mobile and Internet

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)People ManagementLearning Content DevelopmentMicrosoft Office SuiteTeam Lead ExperienceAbility to perform under pressureTeam managementWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

M2P Fintech is looking for a talented and experienced Senior Engineering Manager to drive new initiatives from scratch across cross functional teams and to rollout business transformational programs. In this role, you will build and grow a new team of SDEs with the help of Leads. You and your team will work with PEs, Product Managers, Risk Managers, TPMs and Senior Leadership to design, develop and deliver results while fostering inputs and participation from all levels of the organization. You will be the engineering Owner for the products built by your teams. The services built will be highly scalable, low latency, secured and massively distributed. You’ll be responsible for growing and mentoring engineers in your team, set the team culture. You will actively coach and provide feedback to your team members and invest in their career growth. Your team will own the design, delivery, deployment and actively manage operations of the services built. What Will You Do in this Role Responsible for the overall development life cycle of the solution – from conception to delivery to operations. Work with product managers in developing a strategy and road map to provide compelling capabilities that helps them succeed in their business goals. Work closely with engineers to develop the best technical design and approach for new product development. Instil best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. Partner and integrate with the best in market to bring is best in class embedded fintech features. Translate business requirements into technical solutions, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions. Solve complex problems in an innovative way and deliver quality solutions while taking ownership and accountability of assigned things. Lead and guide team members on everything from structured problem solving to development of best practices and ensure positive career development. What You’ll Need to be Successful in this Role B.E or B.Tech in Computer Science or any equivalent degree. Experienced technology leader with 11+ years of software development experience including 5+ years in building and leading strong engineering teams. Substantial experience in building complex and scalable solutions. Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces. Strong service architecture and development experience with high performance and scalability Strong at technical goal setting for a project with actionable success metrics. Good knowledge and experience on measuring a service from user experience angle. Strong on driving for results and self-motivated, strong learning mindset, with good understanding of related advanced/new technology. Keep up with the technology development in the related areas in the industry, which could be leveraged to enhance current architectures and build durable new ones. Outstanding verbal, written, presentation, facilitation, and interaction skills, including ability to effectively communicate architectural issues and concepts to multiple organization levels and executive management. Good problem-solving skills with strong analytical thinking. Hands-on coder with excellent debugging skills. Perks and Benefits Inclusive and People-First Culture. Health & Wellness Programs. Comprehensive Medical Insurance. Recognition Programs. Performance-based ESOPs. Learning Opportunities.