549 Facilitation Jobs - Page 13

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client''s challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role In this role you will play a key role in Use Design thinking and a consultative approach to conceive cutting edge technology solutions for business problems, mining core Insights as a service model & contribute to the capacity of a Scrum Master/data business analyst to Data project. Act as an agile coach, implementing and supporting agile principles, practices and rules of the scrum process and other rules that the team has agreed upon Knowledge of different framework like Scrum, Kanban, XP etc. & drive tactical, consistent team-level improvement as part of the scrum. while working closely with Product owner to get the priority by business value, work is aligned with objectives and drive the health of product backlog. Facilitate the scrum ceremonies and analyze the sprint report, burn down charts to identify the areas of improvement & support and coordinate system implementations through the project lifecycle working with other teams on a local and global basis. Engage with project activities across the Information lifecycle, often related to paradigms like -Building & managing Business data lakes and ingesting data streams to prepare data ,Developing machine learning and predictive models to analyse data, Visualizing data ,Specialize in Business Models and architectures across various Industry verticals. Your Profile Proven working experience as a Scrum Master/Data Business Analyst with overall experience of min 5 to 9+ years & preferably, person should have domain knowledge on CPRD/ FS/ MALS/ Utilities/ TMT & independently able to work with Product Management team and prepare Functional Analysis, User Stories Experience in technical writing skills to create BRD , FSD, Non-functional Requirement document, User Manual &Use Cases Specifications with Comprehensive & solid experience of SCRUM as well as SDLC methodologies with excellent meeting moderation and facilitation skills exhibiting strong stakeholder management skills Experience in Azure DevOps/JIRA/Confluence or equivalent system and possess strong knowledge of the other agile frameworks, CSM/PSM 1 or 2 certified is mandate; SAFe 5.0 /6.0 is a plus Good to have knowledge about big data ecosystem like Hadoop & good to have working knowledge of R/Python language What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

About the Role We are looking for a Training & L&D Lead to design and deliver end-to-end learning programs for our Support Team. Youll work closely with Chat Support, Calling, Payments, and Data Ops teams, and use insights from our AI-powered Quality Control system to drive targeted coaching, onboarding, SOP creation, and continuous improvement. This is a high-impact, cross-functional role for someone who thrives at the intersection of people development, systems thinking, and empathy-led operations. To Apply: Please fill up the application form - https://habuild.keka.com/careers/jobdetails/94055 What You'll Do Onboarding & Role Readiness Design role-specific onboarding journeys for Chat, Calling, and other agents Ensure new hires are quality-certified within stipulated weeks Align onboarding with live systems (AI QC dashboard, SOPs, chat tools) Performance Coaching & Micro-Learning Use QC dashboards and chat samples to identify coaching needs Collaborate with leads to embed feedback loops into daily ops SOP & Knowledge Management Own and update internal SOPs and knowledge base Standardize playbooks for repeated query types and quality issues Align human training with AI bot training Capability Building & Certification Define skill tiers (e.g., L1, L2, Specialist) and design assessments Track agent progression through certification and feedback Draw repeat learning programs and refreshers Insights & Continuous Learning Identify training themes from escalations and chat quality trends Turn real conversations into case studies and coaching tools Work with Product/Marketing to ensure training reflects product updates and brand tone What Were Looking For 3–7 years of experience in L&D, support enablement, or customer success training Exposure to chat-based support environments (WhatsApp, Zendesk, Intercom, etc.) Strong instructional design and coaching facilitation skills Comfort working with dashboards, tagging systems, and chat transcript analysis High empathy + strong communication and process thinking Bonus: Experience with AI tools in support or content operations

: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ITIL Cross Functional Service Management. Experience: 5-8 Years.

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Quoting and sales query. Experience: 3-5 Years.

Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience:>10 YEARS.

The State Program Manager will be responsible for the end-to-end implementation of ARMMANs Kilkari and Mobile Academy programs across Haryana. This role involves coordination with state officials, internal teams, documentation, and ensuring timely delivery of project activities. Roles and Responsibilities Manage program activities in alignment with ARMMANs mission and vision. Serve as the primary point of contact for programmatic coordination with supervisors and stakeholders. Support timely completion of activities as per project work plans. Collect field data and feedback to improve program design. Coordinate across teams to facilitate effective program execution. Prepare agendas, minutes, and follow-up actions for meetings. Support IEC and BCC initiatives and documentation. Provide regular updates and reports on program status. Assist the communications team in capturing and sharing learnings. Submit detailed field visit reports post travel. Qualifications Skills Masters in Social Sciences, Public Health, Humanities, or equivalent. 57 years of experience in program implementation and administration. Experience in development sector/NGOs preferred. Excellent verbal and written communication skills in English and Hindi. Experience working with state, district, block officials and frontline workers (FLWs). Strong facilitation and training skills using innovative methods. Effective interpersonal, organizational, and time management abilities.

Key Deliverable Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. Ensure availability of recharge so that existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes Skills Required Analytical skills Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills Upselling skills Educational Qualifications Full Time graduate, preferably MBA/ PGDM Work Experience 2-6 years of Sales Experience, Preferably Telecom/FMCG We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do "jobs never done before .,

Job Title: Specialist Learning & Development Location: Bengaluru, Karnataka Department: Learning & Development Reports To: Manager - Learning & Development Job Summary The Specialist Learning & Development will design and deliver training programs to enhance employee skills, engagement, and performance. This role involves assessing training needs, developing tailored learning solutions, and measuring effectiveness to support a culture of continuous learning. Key Responsibilities Develop and implement training programs, including workshops and e-learning modules. Conduct training needs assessments and identify skill gaps. Deliver engaging training sessions using various methodologies. Measure training effectiveness and refine programs accordingly. Support talent development initiatives like mentorship and coaching. Collaborate with HR and business leaders to align L&D initiatives. Qualifications & Requirements Bachelors degree in HR, Organizational Development, Education, or a related field (Masters preferred). 3-5 years of experience in L&D, Talent Development, or a similar role. Strong facilitation, instructional design, and project management skills. Proficiency in e-learning software, LMS, and Microsoft Office Suite. Excellent communication, problem-solving, and analytical abilities.,

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR58673 Staff Project Manager As a OCT ADS Scrum Master at Micron Technology Inc., we carry out duties related to supporting successful Agile projects. You are an advocate for the team to live by the values and practices of Scrum, DevOps, and other Agile practices. Working together with the technical teams and product teams to deliver capabilities that support business objectives. Job Description To be successful in this role, it is essential to partner with our team members to deliver business value, assist them in clearing impediments in consideration of Sprint commitments, provide process coaching, for our team to meet delivery and continuous improvement goals. You will also work with project teams, other Scrum Masters, Project Managers and OCT ADS leaders to ensure we have a detailed understanding of the backlog as well as facilitating our team to interact and collaborate optimally with other teams in their Value Stream. Responsibilities : Understand key business objectives and strategy, communicate to the team in partnership with the Product Owner Bridge the gap between conceptualizing and actioning project ideas Create and onboard project teams and integrating them into OCT ADS by providing them with a clear vision of the product Monitors project progress, provides timely feedback to collaborators Facilitate Scrum Collaborations, Coordinate and/or facilitate story mapping, sprint/release planning meetings, daily stand-ups, reviews, retrospectives and demo sessions Enable our team to meet sprint goals by helping to address potential impediments Partner with Product Owners to support agile projects, develop and prioritize the backlog Plans schedule for project deliverables and roadmap Develop and monitors agile critical metrics for the team Evaluate teams performance in agile, provide insight into progress of team velocity and sprint/release activities Motivate and inspire team members and improve their potential Be Agile process ambassador, foster and coach the team for adoption of Agile tools and practices Support Agile maturity and Innovation approaches across teams to improve the methodologies efficiency Knowledgeable on agile methodologies such as XP, Lean and Kanban, their strengths, weaknesses and how they can be used together with scrum Support deployment process - through helping with testing, business analysis process Requirements : Bachelors degree preferably in Computer Science, Information Systems, Engineering, or equivalent Possess a valid Scrum Master certification, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM), demonstrating a proven understanding of Scrum principles and practices. 3 years or more experience working as a Scrum Master or in a similar Agile role is preferred, with a good understanding of software development processes and project management. Good understanding and experience working with Agile methodologies, particularly Scrum and Kanban, and a deep understanding of Agile values, principles, and ceremonies. Excellent leadership, facilitation, and conflict resolution skills to cultivate collaboration, handle group dynamics, and facilitate decision-making within the team. Effective verbal and written communication skills, with the ability to articulate sophisticated concepts and interact with collaborators at various levels. A growth mindset and enjoys continuous learning and adapt well to new Agile practices, emerging technologies, and industry trends. Strong problem-solving and critical-thinking abilities, capable of identifying and resolving obstacles that hinder the team's progress. Project management certifications in PMP, CITPM or Prince2 will be an advantage. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. ,

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Banking, Financial ServicesWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology & Transversal Risks and RISK ORM Network. Under the authority of the Poles Manager, RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). The below requirement is for Operational Risk Officer- ICT Controls Testing role which part of the Common ICT LoD2 Controls Execution Platform (CICEP) under Group RISK ORM Network team. The candidate will be part of The Banks 2nd line of defense function, and they will be responsible for testing the deployment, and effectiveness of the IT and Cyber controls globally. The position is based in India Solutions Pvt. Ltd. (ISPL), Mumbai and reports to the Head of CICEP (India CoE), plus functionally to Group Head of ICT Controls Testing. Key success of the CICEP relies on building trusted partnerships with stakeholders and particularly with the ORM Network community and globally, with all entities of the Group. Responsibilities Direct Responsibilities Perform the independent testing of ICT controls (ITGC controls testing) to determine the design effectiveness, and operating effectiveness of IT and Cyber controls. Contribute to the industrialization and automation of RISK ORM ICT control testing services by development of methodologies / tools for the achievement of assignments. Draft high-quality reports containing the assessors opinion on the ICT control gaps, and recommendations for improvement, post completion of an assignment. Review and assist with the evaluation of control deficiencies and provide practical recommendations for remediation. Identify areas of improvement for ICT control testing and assist with the enhancement of the methodologies / tools for carrying out the ICT controls testing assignments. Ensure completion of the testing and adherence to the internal timelines. Provide IT and cyber risk management consultancy (specific to ICT controls) to business and IT stakeholders. Work in collaboration with other stakeholders from business and RISK ORM teams to contribute towards influencing the ICT risk culture of The Bank. Improve the effectiveness of the Internal Controls programme by reviewing the control environment, risk assessment process, control activities, information and communication and monitoring activities Contributing Responsibilities Collaboration at the India CoE level with Head of India CoE, including but not limited to the CoE level reporting requirements Effectively contribute to the CoE, RISK India Hub and ISPL on Group mandates, Objectives and priorities Help and contribute to build the CoE as a positive place to work Technical & Behavioral Competencies SKILLS, EXPERIENCE AND COMPETENCIES Skills Required 3-6 years of experience in IT audit / ITGC controls testing / technical assessments, preferably in the areas of Cyber and Technology domains in a financial institution. Must be able to interface and coordinate work efficiently, and effectively with business partners. Excellent analytical skills being able to come to a thoughtful and business focused conclusion quickly. Good communication, listening and influencing skills, including ability to articulate complex issues and incorporate feedback. Ability to manage their workload independently to meet their targets, and priorities set in conjunction with management. Demonstrating a calm professional approach, with a good understanding of delivery within time constraints and the need to escalate/inform departmental management as appropriate. Adapting personal approach to suit situations, individuals, groups and cultures. Is flexible in relation to getting the job done. Being rigorous and thorough especially when logging and tracking issues through to conclusion. Demonstrating a high-level of commitment and self-motivation, combined with enthusiasm and a genuine interest in the role of Risk Assessment in business. Ability to express views clearly and fluently, both orally and in writing. Considers the audience, avoiding technical jargon wherever necessary and appropriate. Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Team player focus on the success of the whole team. Working well both with others, as well as individually. Ability to work under strict timelines and at pressure situations to manage the delivery. Open to work under global time zones as required for workshops or stakeholder discussions. Skills Preferred Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Is self-aware, anticipates problems, adapts and meets them head on. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success. Competencies: University degree (technical), and/or certification such as ISO27001, CISA. Professional qualifications/trainings relevant to technology and/or cyber risk (e.g. change management, outsourcing, vulnerability management, cloud security etc.). Conduct: Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure. Specific Qualifications (if required) University degree (technical), and/or certification on Risk Management Skills Referential Behavioural Skills: Attention to detail / rigor Ability to deliver / Results driven Ability to synthetize / simplify Ability to collaborate / Teamwork Transversal Skills: Ability to anticipate business / strategic evolution Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 3 years

RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology & Transversal Risks and RISK ORM Network. Under the authority of the Poles Manager, RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). In this context, the Common Outsourcing Controls Execution Platform (COCEP), whose missions are presented below, reports hierarchically to the Group Head of ICT Controls Testing. He/she: Contributes to protect the Bank by securing the oversight of the completeness and quality of the outsourcing register (360 RiskOp Arrangement module) to guarantee an accurate oversight of outsourcing arrangements and their characteristics, Assures the accuracy and data quality of regulatory reporting (e.g., CASPER) and notifications (e.g., IMAS), Ensures the homogeneity, the robustness and effectiveness of the outsourcing controls executed by the LoD1 by implementing LoD2 controls execution platform across Poles and Functions, Facilitate and pilot outsourcing operational risk management framework. Key success of the COCEP relies on building trusted partnerships with stakeholders and particularly with the RISK ORM Framework, TPRM and Network community and globally all entities of the Group. Responsibilities Direct Responsibilities The COCEP Outsourcing Risk Officer contributes to identify and reduce risks on activities delegated to third-party service providers and thus improves the efficiency of the overall activities for the Bank. Key missions of role - Outsourcing Risk (COCEP) Oversee the process of the outsourcing register data quality of regulatory reporting: o Define the process to remediate data quality anomalies for CASPER regulatory reporting, o Perform cross-business consistency analysis to identify inconsistencies or incorrect qualifications in the register, o Identify any inconsistencies between the outsourcing register critical outsourcing arrangements data and IMAS portal, o Build a process to ensure consistency between the outsourcing register and the exit strategy standard documentation (e.g., alignment between the exit plan and the outcome of assessment of the service providers substitutability, the substitutability modality, and the time-of-service providers substitutability). Verify the compliance of outsourcing regulatory documentation: o Build a process and perform the verification, with the related OROs, of the alignment between the draft record in IMAS portal and the content of the notification template submitted at the Validation Committee, o Build a process and perform the verification, with the related OROs, that the exit strategy documentation is available and compliant with the Group format. Execute LoD2 controls on outsourcing GCL (RISK0418): o Define a process to industrialise the LOD2 control reviews on outsourcing. o Perform the defined LoD2 controls plan, share the results with the related OROs and ensure that the related potential permanent control actions plans are recorded in 360 RiskOp. Facilitate and pilot outsourcing operational risk management framework: o Define a process to industrialise the periodic report analysing the outsourcing operational risk management including the data quality indicators improvements and the LoD2 controls results analysis, o Monitor indicators results, and cascade as appropriate to ORO Poles and Functions, o Define and produce operational reporting (link with RISK ORM COE ISPL reporting stream). The COCEP Outsourcing Risk Officer reports to the Group Head of ICT Controls Testing, and locally to the Head of RISK ORM India CoE. He/she actively collaborates with RISK ORM Framework and Technology & Transversal risks teams and works with the operational risk officers (ORO), outsourcing coordinators, operational permanent controllers (OPC), and subject matter experts (SME). Scope covered and organisation. The scope applies to all entities for which RISK ORM acts as a second line of defence. In addition to the elements of this document, the outsourcing framework, generic control libraries (GCL) and the operational role of the OROs, are notably described in the procedures, "Second line of defences roles and responsibilities on the operational risk management framework (RISK0401), LoD2 control activities on the LoD1 control framework (RISK 0414), Group Policy pertaining to Outsourcing Risk Management Framework (RISK0417), Generic Control Library relating to outsourcing risks (RISK0418) and ORO Role and Responsibilities in the outsourcing process (ORM0005). Lastly, the legal and regulatory requirements of third-party risk management are notably, EBA guidelines on Outsourcing Arrangements, EU DORA, UK PS7/21, UK SS2/21, Solvency II, US FDIC-OCC guidance on third party relationship risk management. Contributing Responsibilities Collaboration at the India CoE level with Head of India CoE, including but not limited to the CoE level reporting requirements Effectively contribute to the CoE, RISK India Hub and ISPL on Group mandates, Objectives and priorities Help and contribute to build the CoE a positive place to work Technical & Behavioral Competencies SKILLS, EXPERIENCE AND COMPETENCIES To meet the requirements of this position, the COCEP Outsourcing Risk Officer will be expected to have a good fluency in risk analysis and monitoring, acquired through professional experience in a team in charge of operational processes or executing operational risk activities in the first or second line of defence. Moreover, general knowledge of LoD2 control management, third-party risk management, analysis and monitoring will be sought given the importance of technology in Group's business processes. We expect the COCEP Outsourcing Risk Officer to have good relationship skills to efficiently work in a group / a team / a community, qualities of communication to be able to bring his/her interlocutors to decision-making and relay key messages, the ability to mobilise his/her direct and indirect network, and a good sense of responsibility and commitment. Last, a good analytical skills, a solid critical mind, the capacity to synthesize / simplify, to communicate orally and in writing, to animate meetings and committees, to challenge the existing and propose solutions (change management), to be pragmatic in analysis and action, to work in collaborative mode in a changing environment with respect of the deadlines, to be rigorous, will allow the newcomers in the COCEP team to take on his/her new appointment in the best conditions. Skills Preferred Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Is self-aware, anticipates problems, adapts and meets them head on. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success. Conduct: Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure. Specific Qualifications (if required) University degree (technical), and/or certification on Risk Management Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Ability to synthetize / simplify Ability to collaborate / Teamwork Transversal Skills: Ability to anticipate business / strategic evolution Ability to develop and adapt a process Ability to set up relevant performance indicators Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 3 years Other/Specific Qualifications (if required) Professional qualifications/trainings relevant to technology and/or Outsourcing Risk, Risk Management ,Information Security, Operational Risk, Cloud Security)

The overall purpose of this position, as part of the RISK ORM Payment Systems Risk and Testing team, is to ensure the continued development and implementation of group-wide Payment Systems Technical Testing program, through leading and executing ICT risk assessments of Payment Systems across the group in accordance with the Group Risk ORM standards and policies In addition, this role will also be responsible for delivering the Operational Risk Officer (ORO) oversight activities per the operational risk management framework (ORMF) in IT departments supporting critical payment processing systems Furthermore, this role entails representing the team in Risk Management governance committees (conducted in French/English); influencing the ICT risk culture by driving the agenda and reporting the risk status to the senior management through working in collaboration with other Stakeholders from the business and RISK ORM teams Responsibilities Lead Payment Systems independent testing mission engagements with accountability and responsibility to ensure that the engagement team delivers the missions within agreed timelines adhering to RISK ORM framework and high-quality standards. Ensure that identification and assessment of operational risks are effective across the organization by correlating inputs from Independent Testing, Audit Findings, Internal Loss Data Collection Analysis, External Data Collection Analysis, Risk Control Self Assessments, Business Process Reviews, KPIs KRIs and Scenario Analysis. Accountable for providing excellence within Payment Systems Risk domain and serving as an advisor to business managers, identifying, analysing, categorizing, and prioritizing the risks affecting BNPP. Improve the effectiveness of the ICT Control Framework for Payment Systems by regularly assessing the control environment, risk assessment process, control activities, and monitoring activities in accordance with the Group Risk ORM standards and policies. Monitor operational risk profiles and material exposure to losses and provide appropriate reporting mechanism to senior management and business stakeholders, including through risk management governance committees. Contribute to the implementation and enhancement of BNPP operational permanent control framework. Provide a fair check and challenge to the LoD1 on Payments related Regulatory Attestation Exercises (e.g. CHAPS, TARGET2 and PSD2) Provide Payments Systems risk management consulting to the business, technical and operations groups.Contributing Responsibilities Collaborates at the India CoE level with Head of India CoE, including but not limited to the CoE level reporting requirements. Effectively contributes to the CoE, RISK India Hub and ISPL on Group mandates, objectives and priorities Lead by example, demonstrating effective Leadership in the CICEP team leading to CoE as a positive place to work in conjunction with the Head of India CoE. Skills Required 10 to 12 years of experience in IT audit / ITGC controls testing / technical assessments, preferably in the areas of Payments Technology or Cyber domains within in a financial institution. Good working knowledge of best practices in risk management processes within the Banking sector. Excellent analytical skills with the ability to translate technical concepts and provide specialist guidance and advice to others. Demonstrated ability to communicate effectively and to present in a structured approach in English. Strong people management skills and an ability to work with individuals to set individual objectives and manage performance to ensure their delivery. Proven commercial and communication / relationship management skills. Ability to lead risk assessments. Good working knowledge of concepts related to Payment and Information Security including emerging threats and attacks methodologies is highly desirable, at least in most of the below areas: Payment Flows/Chains SWIFT Systems Good technical understanding of security technologies, including intrusion detection/prevention, correlation of events, firewall, antivirus, anti-spam, policy tightening, patch management and configuration management, audit, security development technique, etc. Knowledge of cryptographic standards for encryption, electronic signature, key management infrastructure (PKI). Knowledge of IT Risk Management Skills Preferred Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Is self-aware, anticipates problems, adapts and meets them head on. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success. Competencies: Professional qualification and expert knowledge in a specific Risk specialism and how that fits within the broader organization as well as more deeply within the Risk function. Degree level qualification in STEM subject will be advantageous. Conduct: Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure. Specific Qualifications (if required) Bachelors degree, and certification in Information Systems Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Ability to deliver / Results driven Ability to collaborate / Teamwork Transversal Skills: Ability to develop others improve their skills Ability to inspire others generate people's commitment Ability to set up relevant performance indicators Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent

The role holder will be part of a small team responsible for the implementation, management and innovation of 2nd line of defense risk management within the Information and Communication Technology (ICT) space, focusing on Operational Resilience at the Group. Responsibilities will include second line of defense oversight for Operational Resilience Domains such as Business Continuity/DR, IT Resilience, Cyber Resilience (including Cyber Fraud), Third Party Resilience and Crisis Management. The role holder will work with colleagues in Group RISK ORM Operational Resilience team, in support of and in close co-operation with RISK ORM ICT in Regions, as well as 1st line of defense ICT, business and offshoring teams and stakeholders. The candidate shall be an all-round specialist in Information and Communication Technologies, which include IT Processes (Architecture, Network, Systems, Application), Governance, Cyber Security and Operational Resilience related subjects. The candidate shall play a leading role in the successful completion of assigned assessments from start to finish and shall be competent to strengthen team spirit, improve team skills on different ICT subjects and ensure the quality, relevance and traceability of all identified gap. As a subject matter expert on ICT, the successful candidate shall stimulate and bring knowledge and innovation to the RISK ORM ICT Operational Resilience, in supporting of RISK ORM ICT Regional teams, helping to elevate the knowledge base and skills of the team. Responsibilities Governance Oversight Provide IT Cyber risk management (especially related to Operational Resilience) consulting to the business, technical and operations groups Provide direction, support and oversight with respect to management of security and technology risks of core systems and applications, and its resiliency Drive effective implementation and communication of Operational Risk Management (especially Operational Resilience related) policies and guidelines Risk management environment Identification Assessment: Ensure that the identification and assessment of operational risks are effectively done across the organisation by correlating input from Audit Findings, Internal Loss Data Collection Analysis, External Data Collection Analysis, Risk Control Self Assessments, Business Process Mapping, KPIs KRIs, Scenario Analysis, Quantified Measurement Comparative Analysis Monitoring Reporting: Implement a process to regularly monitor operational risk profiles and material exposure to losses and provide appropriate reporting mechanisms to the board, senior management and the business lines. Data capture and operational risk reporting should be continuously enhanced and provide a feedback loop to enhance risk management policies, procedures and practices. Control Mitigation: Improve the effectiveness of the Internal Controls programme by reviewing the control environment, risk assessment process, control activities, information and communication and monitoring activities. Assess operational risk response strategies. Validate risk transfer options. Risk Disclosure: Provide updates on regulatory and financial disclosure while complying with external and regulatory communications standards and disclosing the operational risk management framework of the bank in a manner that complies with the formal disclosure policy approved by the board of directors. Defines approach for determining what operational risk disclosures are made and the internal controls over the disclosure process. Implement a process to assess the appropriateness of the disclosure, including the verification and frequency. Operational Resilience Manage the delivery, testing and management of Operational Resilience risk policies, standards and associated controls Perform gap assessment of Operational Resilience regulations, standards and guidelines of assigned territories and ensure compliance through 1st Line of Defence Manage assurance/oversight of Operational Resilience directly owned controls and in-directly owned Resilience controls and ensure these controls are tested for operational effectiveness Provide active advisory, partnership, challenge or approval to applicable risk owners to ensure appropriate prioritization and resolution Perform relevant 2nd Line Of defence thematic or issue based deep dives Support the business in identifying (through control testing) Resilience gaps in process, controls and also in remediating these Contribute to the design, development and specification of new/redesigned processes, systems, information, risk controls, testing regimes, documentation and supporting materials Crisis Management: Ensure 2nd line of defence risk oversight of Crisis Management program Contribute to the development of the crisis management framework; including: policies, standards, aide memoires, SOPs, playbooks, escalation protocols, etc. Support the delivery of independent crisis exercises and test incident and crisis response capability. Develop and implement process for validating effectiveness of the crisis management program. Participate in After Action Reviews. Build and establish networks and relations with other key internal stakeholders Third Technology Risk: Provide 2nd line of defence risk oversight of Third Party Cyber Tech Risk program Conduct independent technology and cyber risk assessment of Outsourcing risks 2nd LoD Thematic review of critical suppliers from a Cyber Tech Risk perspective Assist Global Head in developing Group wide 2nd LoD framework and policies regarding Third Party Tech Risk programs Contributing Responsibilities Governance Oversight Contribute to the establishment of an IT Cyber Risk Management program for the bank within the three lines of defence model in alignment with the Group Risk Management Framework Assist with establishing and oversight of the Operational Risk Management infrastructure and ensure practices are consistent with regulatory expectations and industry sound practices Risk management environment Operational Resiliency: Support the regional oversight of Group/Regional operational resiliency program to ensure the ability of the bank to operate on an ongoing basis and limit the losses in the event of severe business disruption. Coordinate with the first and third lines of defence to test these plans to ensure coverage and adequacy. Technical Behavioral Competencies SKILLS, EXPERIENCE AND COMPETENCIES Skills Required: 15 years or more experience or practical understanding in IT, IT Security or other ICT domains required The successful candidate will have a proven track record in managing risk and technology in large/global organizations with robust knowledge of technology, risks and controls, IT and security architecture, operational resilience, and third party technology risk management. Prior ICT risk experience (IT, DR/BCM, Cyber security, Third Party, etc.) and exposure to Financial Services industry is a requirement. Experience with risk management tools and information systems is beneficial. Generic Requested Skills Excellent stakeholder management skills Demonstrates a high level of commitment and self-motivation Able to manage workload and set realistic and achievable targets Eye for detail and ability to process high quantity of documents and correlate them Highly organized and able to multi-task Able to express views clearly and fluently both orally and in writing, considering the audience and avoiding technical jargon when necessary and appropriate Able to work under pressure in international environment Able to interface and coordinate work efficiently and effectively with senior business and technology partners Excellent communication and influencing skills, including ability to articulate complex issues and incorporate feedback Good team player, Strong stakeholder management, relationship building, influencing, facilitating and presenting skills Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements Is self-aware, anticipates problems, adapts and meets them head on. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework Technical Skills Experience in business process re-engineering, experience with functional and enterprise technical architecture, good understanding of large-scale technology infrastructure Understanding of emerging technologies e.g. IoT, Cloud, etc. Understanding of ISO 2700X series of standards and guidelines Significant experience in the field of Technology Risk Management, Operational Resilience, Cyber, Information Security and Crisis Management. Strong Risk mindset with understanding of applicable Technology Risk and Resilience regulatory requirements Proficiency in IT Service Management, Service Continuity domains Experience within a regulated environment such as financial services industry Conduct: Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks Consider the implications of actions on colleagues, partners and clients before making decisions and escalate issues to manager when unsure Specific Qualifications (if required) Graduate or Post-graduate qualification in ICT domains, risk management or control function Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Decision Making Communication skills - oral written Ability to collaborate / Teamwork Transversal Skills: Ability to anticipate business / strategic evolution Ability to inspire others generate people's commitment Ability to develop others improve their skills Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 15 years Other/Specific Qualifications (if required) Project Management Skills The successful candidate will have one or more of the following professional qualifications: -

Position : Scrum Master Location : Hauz Khas, New Delhi Company Description PanScience Innovations (PSI) is India's largest AI startup studio based in New Delhi, India. We focus on building and launching impactful AI startups. Our mission is to transform industries through innovation and technology. We nurture ideas into products that not only meet current market demands but also shape future trends. About the Role We are searching for an enthusiastic and experienced Scrum Master to join our growing Agile team. As a Scrum Master, you will play a pivotal role in facilitating and guiding our development team in adopting and implementing the Scrum framework. You will be responsible for ensuring a smooth and efficient development process, fostering collaboration within the team, and removing any roadblocks that may impede progress. Responsibilities Facilitate and guide the Scrum team in adopting and implementing the Scrum framework, including all ceremonies (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective). Coach the Scrum team on Agile principles and practices, helping them improve their self-organization and cross-functionality. Ensure the team adheres to Scrum theory, practices, and guidelines. Work closely with the Product Owners to translate product vision into actionable tasks for the development team. Foster a collaborative and transparent work environment within the Scrum team. Identify and remove impediments that hinder the team's progress. Continuously monitor and improve the Scrum process within the team. Track project progress and maintain project timelines. Act as a servant leader, supporting the team and removing obstacles to their success. Stay up-to-date on the latest trends and best practices in Agile project management. Qualifications Proven experience as a Scrum Master or Agile project manager (2+ years) Strong understanding of Agile principles and Scrum framework Excellent facilitation, communication, and interpersonal skills Ability to coach and mentor team members Experience in resolving conflicts and fostering collaboration Experience working in a fast-paced and dynamic environment Proven ability to manage multiple priorities and deadlines effectively A passion for Agile methodologies and continuous improvement What We Offer Opportunity to work on challenging and impactful projects Collaborative and supportive work environment Competitive salary and benefits package Continuous learning and development opportunities,

Skill required: Sales Operations - Sales Operations & Execution Analytics Designation: Sales Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Title: Avanade - Sales Operations Senior Analyst Role (Job Profile): Sales Operations Senior Analyst Career Level: Senior Analyst (L 10) Job Summary: Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company s internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for Qualifications: Knowledge & Skill Requirements: Develop a solid grasp of the Sales process and ability to relay deal information in email format Excellent oral and written communications skills in English this role requires a confident communicator and team player with robust interpersonal skills and a can-do attitude. Ability to work virtually with diverse individuals Excellent teaming, team building, collaboration, and facilitation skills Excellent organizational/time management/data management skills Analytical skills; collects, researches, and interprets data Highly proficient in following and applying processes, quickly learning client & Sales processes and being able to recognize and apply them (previous familiarity preferred) Excellent accuracy and attention to detail Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company Educational Qualification Must have: Undergraduate degree English language fluency (oral and written) Good to have: Business Management education desirable Skills & Work Experience Must have: A minimum of 1-2 years of experience Good to have: Understanding of sales operations processes and tools (e.g.Client 365) preferred Other requirements: Must support/mirror working hours for the supported Market Unit or other business area. Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines May be occasionally required to travel domestically or internationally Additional Comments: Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Process opportunities to ensure they are ready to go through the deal lifecycle, from review request to closure Communicate changes on deal review related policies and C365 updates Provides process management and related support services to enforce adherence to standard methods May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Mailbox Management, responding to incoming Deal Requests within a timely manner Process and send out approval requests for MSAs & NDAs Coordination of review and approval meetings Support internal sales processes/tools and education around those for sales teams Drive sales excellence best practices Support the execution of the sales planning cycle Process Deals for Re-approval as and when required, calling out and managing any Below Floor Approval requirements Drive continuous improvement and transformation Managing approver and reviewer delegations (holidays, absences etc) Provides support to Sales Operations organization to improve Sales Operations offering to additional clients Make suggestions to client where Sales Operations best practices can be implemented for additional clients Can support other clients in the future Compliance Ensure compliance with appropriate policies/standard processes and support internal investigations of policy violations regarding contracts/deals as needed,

As a Sales Executive at our dynamic and rapidly growing company, your primary focus will be to enhance the distribution and sales network within the assigned territory. Your responsibilities will include increasing the number of SIM & Data Selling Outlets, ensuring optimal service to existing customers, and tailoring sales strategies based on market demographics. You will be expected to drive key distribution parameters such as Channel profitability and satisfaction while fostering strong relationships with Retailers and Field Sales Executives through active engagement programs. Additionally, you will work towards enhancing value for our Partners by implementing strategic marketing and merchandising activities. Market intelligence will be a crucial aspect of your role, as you will be required to develop timely reports on customer trends and competitor performance. Collaboration with the network team to enhance mobile network quality in the markets will also be essential. To excel in this role, you should possess the ability to execute tasks with excellence, collaborate effectively with large teams, analyze data to derive insights, and demonstrate strong consultation, facilitation, and selling skills. An enterprising mindset and the capacity to engage and convince stakeholders will be beneficial. Basic computer literacy, particularly in MS Office Excel, is required. The ideal candidate for this position should hold a full-time graduate degree, preferably an MBA/PGDM, and have 1-4 years of relevant sales experience, preferably in the Telecom/FMCG industry. At our company, we foster a culture of innovation, customer-centricity, and continuous growth. Join us in our mission to provide unparalleled experiences to our customers and shape the future of the industry.,

The primary purpose of a subject teacher is to provide instruction, guidance, and support to the students in specific subject areas. As a subject teacher, you will be responsible for designing and delivering lessons, assessing students" progress, providing feedback, and facilitating a learning experience that helps students develop knowledge, skills, and understanding. Your key responsibilities will include ensuring that the lesson plan is followed along with the specified resources and activities. It is essential to create a safe and productive learning environment for all students by employing effective pedagogical styles that cater to different aptitudes, learning styles, and interests. Additionally, maintaining discipline in accordance with school rules, promoting student participation, and assisting students in improving study habits are crucial aspects of student administration. In terms of classroom functioning, you will be required to create an effective learning environment through functional and attractive displays, bulletin boards, and interest centers. Maintaining a positive and professional relationship with parents, providing feedback to them, and adhering to school policies are integral parts of your secondary responsibilities. You must compile, maintain, and ensure the confidentiality of school records, as well as actively implement all policies. Conducting quarterly stock checks of teaching aids, participating in professional development opportunities, attending meetings, and liaising with resource persons and others are also expected of you. Qualifications and preferences for this role include a B.A/M.A in English Literature with B.Ed. Only female candidates are eligible to apply. The ideal candidate should have 3-7 years of relevant experience and possess competencies in communication, positive approach, organization, planning, classroom management, facilitation, engagement, assessment, coaching, collaboration, and teamwork. Proficiency in MS Office is a required skill for this position. This is a full-time, permanent job opportunity that offers benefits such as health insurance, leave encashment, life insurance, and provident fund.,

You will be part of a leading provider of solutions for the design, simulation, and manufacture of products across various industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many everyday objects are being created using the Product Lifecycle Management (PLM) software offered by Siemens Digital Industries Software. Your role involves generating SaaS and Hybrid SaaS revenue opportunities to meet assigned software and services sales targets, driving ARR through subscription sales and follow-on services sales. You will work within a Country or Vertical Software Sales organization, focusing on named accounts and new logo prospects to implement strategic value-based sales approaches. Your responsibilities include establishing measurable goals, understanding market challenges, mapping key decision-makers, and adapting sales value positioning based on customer needs. Key responsibilities include defining short and long-term goals for a portfolio of named accounts, developing individual account strategies, leading account reviews, driving collaboration across teams, facilitating positive relationships, managing pipelines of leads, guiding customers through the buying process, and ensuring effective handover of technical solutions. Additionally, you will be involved in prospecting, opportunity management, sales administration, analytics, reporting, mentoring junior team members, and sharing knowledge within the organization. You are expected to have good knowledge of software sales processes, communication, presentation, teamwork, negotiation, analytical skills, problem-solving, business acumen, customer leadership, and self-development. Basic knowledge of sales CRM systems, digital industry software sales, SaaS sales, and proficiency in MS Office is required. Your role as a Local Sales Account Orchestrator will involve managing a small number of accounts, carrying a personal sales revenue quota, and working with both new logo business and existing account growth and renewals. You will be responsible for establishing and maintaining customer relationships independently up to senior management level. To qualify for this role, you should have a relevant degree in Business, Computer Science, Engineering, Marketing, or Sales, along with experience in manufacturing software sales and SaaS sales. The working conditions include a normal office or home office environment with occasional travel to customer sites. Siemens is committed to building the future with a diverse workforce, and all employment decisions are based on qualifications, merit, and business needs. Join us in shaping tomorrow and benefit from a competitive salary, bonus scheme, holiday allowance, pension, private healthcare, and support for remote working.,

As a Scrum Master at our client's company, you will play a crucial role in facilitating and ensuring the effective application of Scrum principles and practices within the product development teams. Your primary focus will be on guiding the teams to achieve high levels of performance, quality, and reliability while adhering to the agile methodology. You will work closely with Product Owners, Product Directors, and the Chief Product Officer (CPO) to align the team's work with the overall product vision, strategy, and business objectives. Your responsibilities will include removing impediments, fostering an environment of continuous improvement, and ensuring the team meets sprint commitments and goals. You will be expected to have expertise in Agile and Scrum, facilitation of ceremonies, conflict resolution, servant leadership, and coaching teams. Additionally, experience in project management, stakeholder engagement, risk management, data-driven decision-making, and technical understanding will be beneficial. Key requirements for this role include facilitating Scrum ceremonies effectively, coaching the team in Agile best practices, encouraging continuous improvement, collaborating with the Product Owner on sprint goals, monitoring progress against sprint goals, identifying and resolving blockers, fostering collaboration within the team, ensuring quality standards are met, optimizing team velocity, and aligning the team's work with the broader product vision. To be successful in this role, you should have a Bachelor's degree in computer science, Information Technology, Business, or a related field, along with at least 3 years of experience as a Scrum Master or in a similar role within an Agile environment. Strong understanding of Scrum, Agile, and Lean principles, excellent facilitation, coaching, and conflict resolution skills, organizational skills, attention to detail, and the ability to work collaboratively with cross-functional teams and stakeholders are essential. Certifications such as Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or similar Agile certifications are preferred. Familiarity with Agile project management tools like JIRA, Trello, or equivalent will be advantageous. If you are looking to contribute to a dynamic team in a fast-paced environment and drive growth and success for the clients, this role might be the perfect fit for you.,

Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals spanning across more than 30 countries. Driven by curiosity, agility, and the ambition to create enduring value for clients, Genpact is devoted to shaping a future that works better for people. With a purpose centered on the relentless pursuit of excellence, Genpact serves and revolutionizes leading enterprises, including the Fortune Global 500, by leveraging deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Principal Consultant - Oracle SCM/Manufaturing Functional. In this position, you will be tasked with overseeing project management activities for an SCM project, necessitating a thorough understanding of the WMS and Finance modules. Furthermore, you will be expected to possess awareness of integrations and be capable of coordinating with multiple teams effectively. Responsibilities: - Collaborate with our clients to comprehend their strategies, challenges, and objectives - Demonstrate a strong executive presence and exceptional communication skills to manage pre-sales and project execution in a complex environment - Leverage facilitation, negotiation, influencing, and consensus-building skills to lead diverse teams effectively - Showcase extensive knowledge and deep expertise in designing solutions for various industries such as Financial, Healthcare, Retail, Manufacturing, Insurance, etc. - Manage and coordinate the project from end to end, ensuring its successful completion - Coordinate with external providers - Understand and execute Workday integration launch parameters - Possess experience in Workday integrations development and project management for ERP projects Qualifications we seek in you: Minimum Qualifications: - Bachelor's degree in Engineering, Business Administration, or a related field - Extensive experience in managing Implementation Projects in Financials and Procurement - ERP Project management experience covering the full SDLC lifecycle Preferred Qualifications/ Skills: - Proficiency in coordinating with multiple stakeholders for ERP projects - Solid understanding of Oracle EBS Modules including Finance, PA, and SCM - Comprehensive knowledge of Financials and Procurement - Strong grasp of business processes - Experience in ERP Implementations, Support, Enhancements, and Upgrade projects - Familiarity with the ERP Implementation lifecycle If you are a dynamic professional with the qualifications and skills mentioned above, we encourage you to apply for the role of Principal Consultant at Genpact. This is a full-time position based in India-Hyderabad, offering an opportunity to work in a challenging and rewarding environment.,

About the Opportunity Job Type: PermanentApplication Deadline: 07 August 2025 Title Assistant Manager, Talent Development and Learning Department Chief People Office, Talent and Learning Team Location India Reports To Associate Director, Leadership Design & Delivery Level Level 4 Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Talent and Learning team and feel like youre part of something bigger. About your team Were here to help our colleagues develop the knowledge, skills, and behaviours they need to thrive in their careers at Fidelity. Youll join a welcoming, diverse, global team of learning professionals who believe that a growth mindset and the right learning experience and resources deliver business outperformance. We dont believe in training for trainings sake and will always start by asking what is the problem we are trying to solve? About your role You will be working with business teams to build the capabilities required for future success. Youll be a key part of enabling our future skills strategy and business transformation through the delivery of high-quality learning experiences and resources. This will involve: Partnering with Learning Partners and HR Business Partners to diagnose, analyse and address existing and emerging capability requirements Working with internal subject matter experts and external suppliers to deliver high quality learning experiences and resources Applying instructional design principles to ensure the best learning solutions are created Increasing social and informal learning solutions and incorporating these into learning design Providing excellent facilitation, where needed, to engage audiences virtually or face to face Ensuring our programmes are inclusive and accessible for a diverse global audience Enabling data and insights to improve learner experience and accelerate performance About you Youll be an experienced Learning and Development professional who: Has the ability to act as a performance consultant and diagnose learning needs through consultation with stakeholders and turn this analysis into recommendations about impactful solutions in line with Fidelitys global learning offerings and standards Can advise and influence subject matter experts in the business on learning best practice and can engage non-technical audiences with learning methodologies and principles Has expertise in creating blended learning solutions in a global organisation and the ability to project manage from the design stage through to implementation and evaluation Confident facilitator who can engage learners in virtual or face to face environments Has familiarity with learning technologies, and the ability to work with vendors to develop digital learning Can partner with external learning providers Is experienced in working with global cross-functional, virtual, and diverse teams Has experience in delivering training programmes for technical/specialist audiences Fluent English required. For starters, well offer you a comprehensive benefits package. We value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

Skill required: Contract Services - Contract management Designation: Sourcing & Cat Enablement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Contract Services Senior Analyst Accenture IndiaTalent Segment:Business Process Specialization-Demonstrated a results driven approach, in a team setting where team members are not directly located within the same geography; -Strong client management skills;-Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word. What are we looking for -Legal degree with between 4 years of experience, or relevant contract management experience required with between 6 years of experience;-In depth experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes;-Be able to identify legal risk in various contract types;-Must be able to recognize, identify and clearly be able to explain business and convey legal positions; -Impactful experience working within cross-functional and/or global teams of contracting and / or procurement professionals and aligning with established performance expectations;-Internal stakeholder management, data/information management, category management, process review, project management and performance reporting skills;-Procurement process knowledge, contract management, supplier analysis, supplier diversity, supplier management, technology utilization experience is an advantage;-Experience with contract reporting desirable (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function; -Experience responding to inquiries regarding contract obligations and redlines/revisions; Choose Accenture for an exciting career, where the variety of opportunities and challenges allows you to make a difference every day. A place where you can develop your expertise working with the best people worldwide in a dynamic, team-focused environment. The only place where you can use your skills to provide high-quality, long-term services for our Global Fortune 500 clients, helping them achieve high performance. If this is your idea of a typical working day, then Accenture is the place to be. Roles and Responsibilities: The key aspects and responsibilities of your role will be:Draft and negotiate contracts based on client templates, in a timely manner with appropriate legal support to ensure compliance with client standards;Past experience with drafting agreements in following areas:IT, Marketing, Professional Services, Facilities, MRO. Specific experience within the Pharma industry highly desirable;Coordinate and perform contract analysis, including redlines and negotiations with client legal and other stakeholders, as well as suppliers to:Negotiate business terms and collaborate, coordinate, and be able to explain risks and implications of contract terms to the business and other stakeholders. Complete gap analyses, review, redline, and understand contract language, risks and implications of such language. Draft commercial terms as needed.Prepare and disseminate information regarding contract status, compliance and modifications as well as partnering with cross-functional teams to maintain effective contracting procedures and ensuring adherence to regional/global category strategies;Consulting and escalating positioning issues which are not solved satisfactorily by the project team in a timely manner;Ensure that at all times written guidelines and client policies are followed and/or required SME input is obtained throughout the process (eg, privacy, finance, international and domestic taxation, customs and trade, information security, systems quality, software asset management, etc.);Manage multiple projects independently with the ability to resolve negotiation issues in a timely manner, escalating as appropriate and push a deal through to execution;Manage projects within Accentures proprietary or client workflow tools to document each step of the contract formation process. Maintenance and facilitation of records including updates, amendments and archiving of inactive contracts based on client schedule and requests.Enable Contract content and Load Contracts / Agreements as per schedule / approved client requests. Qualification Any Graduation

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Specialist Training (4I) Role Objective Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities Role typeIndividual Contributor Conduct new hire, refresher training on aligned process, domain, and tools Conduct process knowledge tests, analyse results and publish findings Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance Achieve set targets on various training effectiveness parameters (level I, level II) Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) Continue with hands-on work processing for aligned processes for minimum 12 hours a month Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert Stay compliant with the HIPAA and other company policies/compliance : Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification NA Skill Set Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office likePowerPoint, Excel, and Word Ability to use virtual communication platforms effectively likeTeams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills r1rcm.com Facebook