3 Facilitating Training Jobs

Nasdaq Technology is seeking a dedicated Senior Client Services Analyst with expertise in training development and delivery to join our Pune technology center in India. If you are driven by innovation and efficiency, this is the ideal opportunity for you! At Nasdaq, we are at the forefront of market revolution and technological advancements, constantly striving to develop innovative solutions and redefine the future. As a Senior Client Services Analyst, your role will involve working on training development and delivery, including crafting digital content and conducting live client sessions. You will be deeply involved in our ControllerView platform, a key tool used by global financial institutions to address regulatory compliance requirements. We are looking for individuals with a strong passion and commitment to delivering cutting-edge technology solutions to today's dynamic markets. In this position, you will have the opportunity to join the Market Platforms organization and contribute to the future of regulatory learning at Nasdaq's AxiomSL Education Services. Learning goes beyond mere content delivery here; it is about fostering curiosity, self-driven growth, and a genuine enthusiasm for mastering our platform and solutions. We are seeking individuals who are eager to explore, learn, and create engaging experiences that make a real impact. **Role Responsibilities:** - Collaborate with a high-performing team that thrives on shared success and innovation, working closely with colleagues in Pune and across global Nasdaq teams. - Develop interactive, digital-first learning experiences in various formats using AI-gen tools, Articulate, Rise, and Camtasia. - Conduct interactive training sessions and webinars for clients and internal teams across different time zones. - Gain hands-on experience with the ControllerView platform and regulatory reporting processes to become an authority in the domain. - Engage with product leads and engineers to stay informed about platform updates and translate them into effective learning materials. - Continuously refine learning experiences based on user feedback, from storyboarding to final delivery and outcomes. **Qualifications:** - Proficiency in instructional design and content development. - Strong communication skills for facilitating platform, technical, and regulatory user training. - Excellent command of the English language, both verbal and written. - Curiosity for understanding complex systems and simplifying them. - Familiarity with Microsoft Excel, basic SQL, and relational databases navigation. - Self-motivated learner with a technical aptitude and a keen interest in our core platform and regulatory reporting landscape. **Preferred Skills:** - Experience with LMS platforms. - Knowledge of RDBMS, SQL, MS Excel, XML, JSON, REST API, and JAVA. - Background in financial technology or regulatory reporting. If this opportunity resonates with you, we encourage you to submit your application in English as soon as possible as the selection process is ongoing. We aim to respond within 2-3 weeks. Join us at Nasdaq, a global leader in trading, clearing, exchange technology, listing, information, and public company services. With a rich history of innovation and global presence, Nasdaq powers over 100 marketplaces across 50 countries and hosts listings with a combined market value of approximately $12 trillion. To learn more about our business, visit business.nasdaq.com and discover more about Life at Nasdaq. Nasdaq is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process, ensuring equal opportunities for all candidates. If you require any accommodations, please reach out to us.,

As a candidate in this role, you will be responsible for various HR and Admin related tasks in a Manufacturing industry. Your duties will include candidate onboarding and induction, maintaining employee records, preparing HR and Admin documents, coordinating with contractors and vendors, managing employee welfare, handling employee exits, booking tickets and coordinating travel for employees, as well as supporting offsite employees. You will also be tasked with ensuring timely submission of employee vouchers, facilitating training and events, arranging customer and vendor visits, and coordinating with former employees and consultants for PF and exit processes. To excel in this position, you should hold a Graduate degree and have at least 2-3 years of prior experience in a similar role within the Manufacturing industry. Your role will be crucial in ensuring the smooth functioning of HR and Admin operations, contributing to the overall success of the organization.,

As a candidate for the role, you will be responsible for demonstrating strong problem-solving, time management, and priority setting skills to ensure the successful completion of daily production requirements with detailed documentation. Building strong relationships and alignment with internal partners is crucial, along with driving the establishment and refinement of Client Services process methodology and best practices. You will be expected to generate operational metrics to effectively communicate and manage the performance of the production team, as well as facilitate training delivery for internal and external customers. Conducting interviews for new hires within the team and maintaining peer relationships across the organization are essential responsibilities. Additionally, training team members on new procedures and policies, implementing quality control measures, and performing other assigned duties as needed will be part of your role. Qualifications for this position include a minimum of 8 to 12 years of overall experience, with at least 4 years in a team-leading or supervisory leadership role. A strong knowledge of US Taxation (Federal, State, Locals) for both employees and employers is required, along with at least 3 years of process/operational excellence experience. Preferred qualifications and skills include working knowledge of UltiPro, proficiency in Microsoft Office applications (Excel, Word, PowerPoint), excellent written and verbal communication skills, conflict resolution abilities, management experience, outstanding customer service skills, the capacity to handle multiple tasks under tight deadlines, and a high level of motivation and teamwork orientation.,