4.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

As a candidate for the role, you will be responsible for demonstrating strong problem-solving, time management, and priority setting skills to ensure the successful completion of daily production requirements with detailed documentation. Building strong relationships and alignment with internal partners is crucial, along with driving the establishment and refinement of Client Services process methodology and best practices. You will be expected to generate operational metrics to effectively communicate and manage the performance of the production team, as well as facilitate training delivery for internal and external customers. Conducting interviews for new hires within the team and maintaining peer relationships across the organization are essential responsibilities. Additionally, training team members on new procedures and policies, implementing quality control measures, and performing other assigned duties as needed will be part of your role. Qualifications for this position include a minimum of 8 to 12 years of overall experience, with at least 4 years in a team-leading or supervisory leadership role. A strong knowledge of US Taxation (Federal, State, Locals) for both employees and employers is required, along with at least 3 years of process/operational excellence experience. Preferred qualifications and skills include working knowledge of UltiPro, proficiency in Microsoft Office applications (Excel, Word, PowerPoint), excellent written and verbal communication skills, conflict resolution abilities, management experience, outstanding customer service skills, the capacity to handle multiple tasks under tight deadlines, and a high level of motivation and teamwork orientation.,

Posted 4 days ago

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