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0.0 - 4.0 years
1 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities for CRM 1. Collections & Payments Follow up with customers for payments as per schedule Send reminders and track pending dues Coordinate with the accounts team for receipts and updates 2. Booking & Documents Manage booking forms and ensure all documents are complete Verify customer documents (KYC, IDs, etc.) Coordinate with internal teams for agreement and paperwork 3. Project Updates Share regular project progress with customers Coordinate with the site team for accurate updates Send updates via email, WhatsApp, or calls 4. Customer Service Help customers with queries or post-booking requests Resolve issues by coordinating with relevant departments Track and follow u...
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