14.0 - 18.0 years

0 Lacs

hyderabad, telangana

On-site

As a Training Director at Sutherland, you will be responsible for the end-to-end training delivery across the organization. Your main responsibilities will include: - Creating, facilitating, and/or revising training materials and documents to equip staff with necessary skills and knowledge. - Building a Global Framework for Collections that can be implemented across various Geos. - Overseeing performance goals and the alignment of training programs across Collection accounts. - Establishing and maintaining communication with clients and/or team members to understand needs, resolve issues, and meet expectations. - Overseeing new hire, progression, and enhancement training; providing feedback ...

Posted 2 weeks ago

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Manager/Senior Manager - Insurance Training Noida Location EXL

10.0 - 17.0 years

12 - 18 Lacs

Noida

Work from Office

Role description This role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans to meet business needs and client expectations. This role is required to facilitate trainings on relevant domain topics. This person will also be responsible for leading research to identify and develop content on new capabilities. The role entails researching and responding to RFPs/RFI’s and presenting domain capabilities to internal l...

Posted 4 months ago

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