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0.0 - 3.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities In a hotel, a steward's work revolves around maintaining cleanliness, order, and supporting the smooth operation of food and beverage services . This includes dishwashing, cleaning dining areas, stocking supplies, and assisting both kitchen and front-of-house staff. Stewards also handle customer inquiries and ensure guest satisfaction. Here's a more detailed look at their duties: Maintaining Cleanliness and Order: Supply Management: They ensure that dining areas and back-of-house facilities are well-stocked with necessary supplies, such as napkins, linens, and cleaning materials. Hygiene Standards: Stewards are responsible for adhering to and ensuring compliance with hygiene and sanitation standards. Assisting Staff and Guests: Table Setting and Clearing: They prepare tables for guests and clear them after meals. Front-of-House Support: Stewards may assist servers with setting tables, stocking stations, and handling customer requests. Customer Service: They can answer customer questions, address concerns, and assist with various requests. Other Potential Duties: Inventory Control: They may be involved in checking and managing inventory of food, beverages, and supplies. General Repairs: Stewards might also perform basic repairs or address minor issues within their assigned area. Communication: They communicate with other staff members and customers, ensuring effective coordination and a positive guest experience. In essence, the steward plays a crucial role in maintaining a clean and efficient dining environment, contributing to the overall guest experience and smooth operation of the hotel's food and beverage services. Urgent Job Opening for a Hospitality Industry Job Location -Tardeo Haji-Ali ,Mumbai Position -Steward Salary -18 K CTC Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404
Posted 3 weeks ago
1.0 - 5.0 years
1 - 6 Lacs
Angul, Hyderabad, Goa
Work from Office
Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up. Inform customers about the days specials. Up-sell additional products when appropriate. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Follow all relevant health department regulations. Location: Goa, Hyderabad &Vikarabad Telangana, Angul Odisha,
Posted 3 weeks ago
12.0 - 20.0 years
5 - 9 Lacs
Lucknow
Work from Office
Sessions on Leadership, Attitude Johari window, SWOT Analysis Communication, Emotional Intelligence Front office, Reservation, Guest Track, Hospitality Software Fidelio/Opera, F&B Service, Dining Etiquettes, Table Manners & layout SIPS : 9793664477 Required Candidate profile 3 yrs Degree/Diploma in Hotel Management for Hospitality Trainer & Graduate for PD trainer Travelling is required age 35-50 Yrs with 12 - 20 Yrs exp in a 5 star Hotel / Institute on the same profile
Posted 3 weeks ago
4.0 - 7.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Effectively manage the restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times. Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Recruits, interviews, and hires team members, conducts performance appraisals, takes discipline action, motivates and trains Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing programs Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team * Not above 35 years of age
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Mumbai, Chennai, Bengaluru
Work from Office
Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure Food Safety standards are met Address Customer feedback Location: Bengaluru,Chennai,Mumbai,Pune,Hyderabad,Delhi, Goa
Posted 3 weeks ago
2 - 7 years
3 - 5 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Interested candidates can send their profiles to: careers@itm.edu Contact: 8879419086 Work Location: D/222, ITM College-IHM, Near Bafna Motors, LP Road, Nerul, Navi Mumbai 400706 Organization: ITM Group of Institutions If you're passionate about teaching and have experience in the hospitality industry, we want to hear from you! Perks & Benefits: 3 Paid Leaves per month Pick-up & Drop Facility (Campus to Nerul Station) Mediclaim Insurance Provident Fund & Gratuity Leave Encashment Eligibility Criteria: Bachelor's Degree / Diploma in Hotel Management (mandatory) Minimum 4 years of industry experience Strong communication skills Key Responsibilities: Teaching theory and conducting practical sessions Student mentoring and counselling Training & placement assistance Teaching interdisciplinary subjects Handling departmental/university promotional activities Exam-related duties (paper setting, evaluation) Administrative responsibilities and staff meetings Research, publications, and proposal writing Conference and seminar participation Preparing funding bids for research Other responsibilities as assigned Join a reputed institute and help shape the future of hospitality professionals! Thanks & Regards, HR Department ITM Group of Institutions
Posted 1 month ago
4 - 9 years
3 - 4 Lacs
Chennai
Work from Office
Greetings from Sodexo, We are hiring Food and Beverage Supervisor for a reputed Company at OMR Chennai Position : F&B Supervisor Salary: INR 32000 Gross Exp : 4 to 9 Years Work Location: OMR Chennai If interested please contact chandramouli.r@sodexo.com
Posted 1 month ago
- 2 years
1 - 1 Lacs
Belgaum, Tilakwadi
Work from Office
Welcoming guests, assisting with table service, stocking supplies, and ensuring a smooth dining experience.
Posted 1 month ago
8 - 13 years
7 - 7 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Oversee daily F&B operations, ensuring high-quality service & guest satisfaction Develop and implement menus, pricing, and promotions in collaboration with chefs Manage budgets, cost control, and drive revenue growth
Posted 1 month ago
1 - 6 years
2 - 3 Lacs
Ranchi
Work from Office
Roles and Responsibilities Handling day to day Restaurant Operations Shift management Cost Management People Management Customer Service Handling Customer Concerns Team handling Desired Candidate Profile Age : 21 - 35 years Open to work in all shifts as per industry standards Keen to learn & grow in a fast-paced environment Good communication skills & able to handle a team. Hotel management Fresher OR Any graduate with relevant experience in similar industry Perks and Benefits PF, ESIC, Gratuity, School fees of kids*Attractive Monthly Incentives Opportunity for promotion on completion of 4 to 6 months with our unique training plans
Posted 1 month ago
- 5 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
F&B Service - Job Description We are looking for F&B Service department multiple profiles, The role of involves greeting and seating of guests, taking down their orders, and coordinating with kitchen and bar staff to ensure smooth operation, providing them with food and beverage items, and then clearing used dishes along with settling down the customers accounts as per procedures. Duties and Responsibilities: Greeting customers, guiding them to tables and delivering drinks from the bartender. Clearing, cleaning and setting tables. Ensuring serving stations are stocked with cutlery, napkins, trays, and condiments. Sweeping and mopping floors in the restaurant, bar, and kitchen. Scraping food plates, pans, and pots. Moving used linen in and out of housekeeping. Prerequisites: Good verbal and written communication skills. Polite and friendly manner. Attention to detail. Willingness to work evenings, weekends, and holidays. Excellent organisation and communication skills. Team working and customer service skills. Education: Bachelor in Hotel Management or Similar or 4-year bachelors degree in Hotel Management or any other diploma in Hospitality. Experience: 1 year experience in the same role or freshers can also apply.
Posted 1 month ago
- 2 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site Supervisor role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. Roles & Responsibilities: Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients. Familiarize yourself with events to ensure employee requests and needs are met. Supervise team members of the vendor partners to ensure smooth daily operations. Actively resolve complaints and challenges presented by the employees. Conducting vendor partners training and ensuring all their staff are competent in-service procedures. Impeccable grooming and personal presentation. Ability to maintain high and consistent standards. Prerequisites: The ideal candidate should possess the following qualities: Bachelors degree or equivalent. 0-4 years of Experience. Food-Tech experience preferred. Hotel Management. Local language is mandatory.
Posted 1 month ago
0 - 5 years
2 - 7 Lacs
Navi Mumbai, Hyderabad, Mumbai (All Areas)
Work from Office
Counter Staff/Counter Sales/F&B Captain/Steward/Waiter Counter Staff Job Title: Customer Service Representative - Food & Beverages Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills. Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed. JD for Restaurant Captain Job Title: Restaurant Captain Location: Mumbai Reports To: Restaurant Manager Job Summary: As a Restaurant Captain, you will be responsible for providing a pleasant dining experience by ensuring all guests are treated cordially, seated comfortably, and attended to promptly. You will oversee the service team, coordinate the floor operations, and ensure the staff adheres to the restaurant's service standards and etiquette. Key Responsibilities: Greet guests upon arrival and assist them with seating according to their preferences and reservation status. Supervise the waitstaff, bartenders, and other service staff to ensure optimal performance and adherence to service standards. Manage table settings and seating arrangements to accommodate guests comfortably and maximize space efficiency. Oversee the distribution of menus and inform guests about special items, menu changes, and out-of-stock items. Take lead in resolving customer complaints regarding food quality or service. Train new hires and organize ongoing staff training to maintain high service standards. Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders. Ensure cleanliness and hygiene standards are maintained throughout the restaurant. Handle reservation inquiries and maintain an accurate reservation book. Process billing and payments accurately and efficiently. Provide feedback to the management on guest satisfaction and staff performance. Assist in inventory management and ordering supplies as needed. Required Skills and Qualifications: High school diploma or equivalent; degree in hospitality or restaurant management preferred. Proven experience as a Restaurant Captain or in a similar role in the hospitality industry. Excellent interpersonal and communication skills. Strong leadership abilities and team management skills. . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that customers receive high-quality service. Address customer complaints and resolve issues promptly. Train staff on excellent customer service practices. Monitor customer feedback and implement improvements as needed. 1. Sales and Revenue: Set and achieve revenue targets for the outlet. Implement strategies to maximize sales and profitability. Analyze sales data and trends to identify opportunities for growth. Introduce promotions or marketing initiatives to drive sales. 1. Quality Control: Maintain high standards of food and beverage quality. Conduct regular inspections to ensure compliance with quality standards. Address any issues related to product quality promptly. 1. Financial Management: Prepare and manage the outlet budget. Monitor expenses and implement cost-control measures. Generate financial reports and provide regular updates to senior management. 1. Communication: Communicate effectively with staff, management, and suppliers. Participate in regular meetings to discuss performance, goals, and improvements. Keep abreast of industry trends and share relevant information with the team. Qualifications and Skills: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a supervisory or managerial role in the food and beverage industry. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Knowledge of health and safety regulations. Understanding of food and beverage trends and customer preferences. Ability to work in a fast-paced environment and handle pressure. Share your updated resume - hrd8.pawf@gmail.com or hrd13.pawf@gmail.com
Posted 2 months ago
0 - 1 years
0 Lacs
Coimbatore
Work from Office
Merlis Hotel, a 5-star pre-opening property in Coimbatore, is seeking dynamic individuals to join our team across all operational departments! If you're passionate about hospitality and eager to learn and grow, this is the perfect opportunity for you. Available Roles: F&B Service Associate / Supervisor F&B Production Commi's / DCDP / CDP Housekeeping – Associate / Supervisor Front Office – Associate / Supervisor Sales & Marketing – Coordinator / Executive What We’re Looking For: 1. Enthusiastic candidates with a passion for service excellence Previous hospitality experience is a plus 2. Strong communication, leadership, and teamwork skills 3. Ability to excel in a fast-paced, dynamic environment Why Join Merlis Hotel? 1. Competitive salary & attractive benefits 2. Exciting learning and career advancement opportunities 3. A supportive, inclusive work culture If you're ready to take your career to the next level, apply now! To Apply: Email your updated resume to hr.cbe@merlishotels.com or call 9962990009 for more details.
Posted 2 months ago
1 - 5 years
1 - 6 Lacs
Hyderabad, Angul, Goa
Work from Office
Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up. Inform customers about the days specials. Up-sell additional products when appropriate. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Follow all relevant health department regulations. Location: Goa, Hyderabad &Vikarabad Telangana, Angul Odisha,
Posted 2 months ago
2 - 4 years
3 - 6 Lacs
Chennai, Mumbai, Bengaluru
Work from Office
Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure all S.O.Ps are adhered to Address Customer Complaints Hotel Manager Freshers can also apply
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Chennai, Navi Mumbai, Mumbai
Work from Office
Key Responsibilities: Greet guests warmly and assist with seating, menu explanation, and order taking. Serve food and beverages efficiently and courteously. Maintain cleanliness of tables, service areas, and workstations at all times. Ensure mise-en-place (preparation) is done prior to service. Assist in setting up and clearing restaurant and banquet areas. Adhere to hygiene and safety standards as per company policy. Coordinate with kitchen and bar staff for timely service. Handle guest queries and resolve complaints with a professional attitude. Follow all standard operating procedures (SOPs) related to F&B service. Support team members and assist in daily operations as required.
Posted 3 months ago
2 - 3 years
3 - 4 Lacs
Rishikesh, Kerala
Work from Office
Greeting guests : Welcoming guests and making them feel comfortable Taking orders : Taking orders from guests and ringing them up on the register Preparing orders : Preparing food and drinks for guests Serving food and drinks : Serving food and drinks to guests at their tables or to a self-service area Cleaning : Cleaning work areas, tables, and other service areas Handling payments : Processing payments and cashing out customers Handling guest issues : Handling guest complaints and providing quick resolutions Maintaining inventory : Counting and organizing inventory Maintaining health and safety : Following health codes and safety regulations
Posted 3 months ago
0 - 1 years
1 - 2 Lacs
Pune
Work from Office
Candidate must have good communication, good knowledge of greet to guest, team working, hotel operation knowledge, restaurant operation knowledge, proper grooming, hygiene maintaining
Posted 3 months ago
0 - 4 years
2 - 3 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Greet guests upon arrival, welcome them to the hotel, and assist with their luggage. Provide exceptional guest relations by ensuring prompt attention to all guest requests and needs. Ensure seamless communication between guests, colleagues, and other departments to maintain a high level of customer satisfaction. Perform various hostess activities such as serving refreshments or offering local amenities. Manage front desk operations, including handling check-in/check-out procedures, room assignments, and billing. Desired Candidate Profile 0-4 years of experience in F&B service or related field (hotel management). Excellent communication skills for effective interaction with guests from diverse backgrounds. Ability to work efficiently under pressure while maintaining attention to detail. Strong knowledge of hospitality industry standards and practices.
Posted 3 months ago
1 - 3 years
1 - 3 Lacs
Ahmedabad, Rajkot
Work from Office
Job Responsibilities: Serve food and beverages to customers efficiently. Ensure tables are clean and properly set. Assist in taking orders and delivering them accurately. Maintain a friendly and professional attitude. Handle customer queries and complaints politely. Requirements: Experience as a steward or waiter is preferred. Strong customer service and communication skills. Ability to work in a fast-paced restaurant environment. Knowledge of basic food hygiene practices.
Posted 3 months ago
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