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2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai, Nagpur, Thane
Work from Office
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .
Posted 3 weeks ago
3 - 8 years
1 - 4 Lacs
Delhi NCR
Work from Office
AccommodationexperiencedWe require F&B team for our large restaurant opening in Firozabad. Accomodation will be provided apart from meals and salary. Need experience teams only with expertise as Chef, Manager, Front of House & Back of House. House rent allowance Free meal
Posted 2 months ago
2 - 3 years
5 - 8 Lacs
Chennai, Pune, Delhi
Work from Office
"Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordination co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions. Operational Management Ensure to upgrade update with the trends, practices and equipment in food and beverage preparation and service in the bar. Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy. Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. Ensure on a daily basis that all the amenities are properly arranged prior to service. Ensure to possess working knowledge of wine, cocktail and mixing all beverages. Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock. Ensure that Food Beverage Attendant -Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation. Qualifications Diploma in Tourism Hospitality Management Minimum 2 to 3 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, PowerPoint Additional Information What s in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Our commitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Posted 2 months ago
5 - 6 years
3 - 6 Lacs
Hospet/Hosapete
Work from Office
1. Job Role To assist the Assistant Restaurant Manager, maximize customer satisfaction and profitability by ensuring that food and beverage service is provided in accordance with the standard of Evolve Back Resorts. 2. Job Descriptions (a) Guest Satisfaction: Meets and exceeds customer expectations by ensuring the excellent service and teamwork. (b) Service Standard: Assures high quality of service and product and maximizes the profitability of the operation by assisting the assistant restaurant manager in managing the outlet in accordance with Evolve Back Resorts. (c) Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping for maintaining the cleanliness. (d) Team Work: Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate to achieve the goal. (e) Team Motivation: To ensure the team is motivated and result oriented. (f) Book keeping: Maintaining all the department documents (ISO records, log books, / IOC, cover register, briefing registers, IRD order taking register). (g) Communication : Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. (h) Cost Control : Reduce the breakages by implementing the correct practices. (i) Stock Taking : Conduct the monthly CCG inventory with timely indenting. (J) Training: To identify the training needs and imparting them consistently.
Posted 3 months ago
0 - 1 years
2 - 3 Lacs
Vadodara, Ahmedabad, Rajkot
Work from Office
GPTDC ACADEMY is looking for FRONT OFFICE ASSOCIATE to join our dynamic team and embark on a rewarding career journey. Stay updated with industry trends, technological advancements, and market fluctuations to refine procurement and estimation strategies. Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills
Posted 3 months ago
0 - 3 years
2 - 5 Lacs
Howrah, Kolkata
Work from Office
GPTDC ACADEMY is looking for STEWARDS / SR STEWARDS /GRE to join our dynamic team and embark on a rewarding career journey. you will play a vital role in providing excellent customer service, ensuring a clean and organized dining environment, and contributing to the overall positive dining experience for our guests. Responsibilities : Customer Service : Welcome and greet guests in a friendly and professional manner. Assist guests in finding suitable seating arrangements and present menus. Table Service : Take food and beverage orders accurately and efficiently. Serve food and beverages to guests in accordance with established service standards. Cleanliness and Hygiene : Set up dining areas, including cleaning and arranging tables, chairs, and table settings. Maintain cleanliness in the dining area, ensuring a neat and organized appearance. Communication : Communicate effectively with kitchen staff to ensure accurate and timely order delivery. Address guest inquiries, concerns, and special requests promptly and courteously. Team Collaboration : Collaborate with kitchen and other restaurant staff to ensure smooth operations. Assist in restocking and replenishing dining and service areas. Adherence to Policies : Follow established health and safety guidelines, including food safety and sanitation practices. Adhere to company policies and procedures regarding service standards and conduct.
Posted 3 months ago
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