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4.0 - 8.0 years

6 - 8 Lacs

Noida

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Manage day to day planning, operations & problem solving of a team of 15-20 resources. Team Lead - FNA experience is must Must have Record to Report, AP & AR Domain. Candidate should have comfortable with US shifts Call Mohinder @ 9990650050

Posted 3 weeks ago

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12 - 22 years

15 - 30 Lacs

Pune, Bengaluru

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Hiring for Top BPM | Pune & Bglr Exp | 12+ Yrs R2R & AP. Span to have handled 100+ Looking for Sr. Manager & above Sal - upto 38 LPA (20% variable) Please share your resume on shikha@imaginators.co or whatsapp on 9599868088 Perks and benefits Salary includes 20% variable

Posted 1 month ago

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18 - 24 years

40 - 60 Lacs

Noida, Hyderabad

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Job Title: Sector Leader Finance & Accounting (General Manager Level) Company: HCLTech Location: Noida / Hyderabad Experience: 20+ Years Industry: IT Services & Consulting Functional Area: Finance, Accounting, Shared Services Employment Type: Full Time, Permanent Job Description: We are hiring a Sector Leader F&A at the General Manager level to lead finance operations for one of our marquee clients in the real estate sector . This is a strategic leadership role responsible for overseeing large-scale delivery, driving automation, and ensuring client satisfaction in a global shared services environment. Key Responsibilities: Lead end-to-end F&A operations across P2P, R2R, OTC, and FP&A towers. Manage delivery teams of 750+ FTEs across global locations. Drive automation and digital transformation using RPA, AI, and analytics tools. Build and maintain strong client relationships and ensure high satisfaction levels. Collaborate with cross-functional teams to meet SLAs, KPIs, and transformation goals. Stay updated with industry trends , regulatory changes, and emerging technologies. Lead and mentor a team of senior delivery leaders. Contribute to solutioning and pre-sales for new client engagements in SSE, STO, and GCC sectors. Desired Candidate Profile: 20+ years of experience in Finance & Accounting with strong client-facing exposure. Must have handled large-scale shared services and transformation programs. CA, CPA, or CFA is mandatory. Strong experience in cross-tower F&A environments . Proven track record in automation-led transformation . Excellent communication, leadership, and stakeholder management skills. Industry experience in Shared Services Enterprises (SSE) , Strategic Transformation Offices (STO) , or Global Capability Centers (GCC) preferred. Education: Bachelors or Masters in Finance, Accounting, or related field. Professional certification: CA / CPA / CFA (mandatory) Regards, Divya Singh

Posted 1 month ago

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12 - 20 years

19 - 34 Lacs

Pune

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Min 15+ Years of experience an Good working experience with F&A in all 3 towers PTP, OTC & RTR Excellent communication skills and demonstrated client management experience with strong orientation to governance and controls. Client interaction- Excellent Client Management, aiming at excellent Voice of Customer (VOC) scores and basis interaction with the client help WNS gain further business and help ramp up. Process management-Responsible for management and coordination of overall operations, SLA delivery across all processes, quality and general administration for a very key client• Manage conference calls/other communication with the client and build a rapport with key client contacts. Team Management and People Development -Lead & motivate a team of Support and Operation Leaders and ensure their development through direct coaching/feedback wherever required, Support Learning and development initiatives, Coaching and counseling, staff motivation retention programs. Effectively implement rewards/recognition, appraisal & Incentive programs. Create cross-functional teams to encourage team building. Competencies/ Skill set: Experience working in milestone and deadline driven environment Ability to influence leadership, work with people and drive towards common solutions and issue resolutions. Experience coaching team leaders and working teams in delivering their projects. Excellent communication and presentation skills. Good numerical and analytical ability. Proven business acumen P&L accountability Farming, supporting new business initiatives. Internal co-ordination with Projects and EUs to meet SLA standards. Transitioning support. Responsible for ensuring the infrastructure utilization is done keeping in view the business requirements/new process migrations. Large people management role and ensure talent is developed and cultivated in WNS. Driving transformation via Consolidation/Harmonization/Automations (incld. RPA/Power BI) Mandate Skillset : Strong exp in F&A all 3 towers - PTP+OTC+RTR Client facing role Good team handling and client management End to end service delivery, Transactional activities including deliverables in Transformation requirement & Transitioning support, Internal co-ordination with Projects and EUs to meet SLA standards. Driving transformation via Consolidation/Harmonisation/Automations (incld. RPA/Power BI) Work Location : Pune - Weikfield | 100% Work from Office Geo Responsibility : US Shift Timings : 4 Pm - 1 PM (However flexibility required) Qualification : Post Graduate/MBA Qualified accountant preferred

Posted 2 months ago

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10 - 18 years

16 - 31 Lacs

Pune

Hybrid

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Sr Group Manager (AVP) F&A OTC Collections Client Facing role Lead or Manage team of Group Managers (Collections, F&A, Order Management & IT Service Desk) ~ Team size of 100+ FTE's Create and Drive Business Process Excellence and Transformation strategies & Projects for F&A Business P2P, R2R and O2C. Ensure client SLAs and deliverables are met Strong domain knowledge and able to support review process Good understanding on ERP like Workday, Oracle To be willing to work in any shifts Drive initiatives and Team building activities. Adhere to reasonable operational requests from the management. To attend all meetings and trainings as per requirements Work very closely with teams across delivery locations and client. Contribute and present in client/customer reviews/meetings Job Description : The OTC (Order-to-Cash) Manager is responsible for overseeing all activities related to the order management and cash collection process within a BPO (Business Process Outsourcing) organization. They collaborate with clients, internal teams, and vendors to ensure efficient and effective order processing, timely billing, and prompt collection of payments. Responsibilities: 1. Manage the end-to-end order management process, including order entry, order fulfillment, and delivery tracking. 2. Monitor and enforce adherence to order management policies and procedures to ensure accuracy, completeness, and compliance. 3. Lead a team of order management professionals, providing guidance, coaching, and performance management to ensure operational excellence. 4. Collaborate with the sales and customer service teams to resolve any order-related issues, including order changes, cancellations, or pricing discrepancies. 5. Coordinate with inventory management and logistics teams to ensure timely and accurate delivery of orders. 6. Prepare and analyze order management metrics and reports to identify areas of improvement and implement corrective actions. 7. Collaborate with finance and accounting teams to ensure accurate billing and timely collection of payments. 8. Maintain strong relationships with clients, proactively addressing their concerns or escalations regarding order processing or cash collection. 9. Stay updated on industry best practices and trends in order management and cash collection processes. Requirements: 1. Bachelor's degree 2. Proven work experience as an OTC Manager or in a similar role within a BPO/BPM/Captive organization. 3. Strong knowledge of order management systems (e.g., ERP platforms) and related tools. 4. Excellent leadership and team management skills. 5. Proficient in data analysis and reporting using tools such as Microsoft Excel. 6. Exceptional problem-solving and decision-making abilities. 7. Excellent communication and interpersonal skills. 8. Detail-oriented and organized, with strong time management skills. 9. Ability to work under pressure and meet tight deadlines. 10. Familiarity with international trade laws, regulatory requirements, and Incoterms is a plus. Work location : Pune - Wiekfield(Vimannagar) Hybrid - 3 Days work from Office Shifts : 4 PM - 1 AM Global Support role

Posted 2 months ago

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17 - 22 years

35 - 40 Lacs

Pune

Hybrid

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Role: Business Delivery Manager Operations (P2P, O2C) Location: Pune Shift: UK shift (Hybrid model) Span to be managed with company : 150-250 FTEs Qualification: Any graduate or PG Desired Candidate Profile: 1) 17-20 plus years of experience in the ITES sector. 2) Minimum four to five years of experience in a Senior Management role. 3) Relevant F&A experience is must - P2P, O2C or mix of all towers like P2P, O2C , R2R 4) Work experience in UK/US Insurance domain is must 5) Must have experience in managing a span of minimum 150 - 250 team members. 6) Well versed with the application of process improvement tools. 7) Should have done transitions and should have experience in lead strategic projects, driving metrics and revenue in the right direction. 8) Should have been part of Process Improvement projects (Green Belt, Lean, re-engineering projects) and Process Transformation. 9) Related industry certifications. ************************************************************ Immediate Joiner Candidates Please drop your CV via WhatsApp on: 9152808909 We will review your details and get back to you shortly! ************************************************************ Roles and Responsibilities: Process Management & Improvement 1) Drive & achieve productivity enhancements. 2) Own weekly/monthly management reports & highlight relevant gaps &/or concerns. 3) Responsible for scoping, identifying new areas of work. 4) Oversee migration & stabilization of new processes. 5) Periodically review process & regulatory requirements and ensure compliance. 6) Review FTE requirements, shift plans & capacity planning. 7) Initiate, Execute & Facilitate process improvement initiatives/projects. 8) Lead Org wide projects across locations. 9) Integrate domain knowledge & business understanding to create superior solutions for the client. 10) Must clear at least one certification a year. People Management 1) Conduct regular meetings with process managers & resolve concerns. 2) Conduct skip level meetings with team members & resolve escalations. 3) Own rewards & recognition schemes for assigned processes/teams. 4) Oversee L&D trainings for self & process managers. 5) Oversee staff domain certifications. 6) Ensure completion of process certifications by all staff (Process managers, Team leads & associate) within pre-defined timelines. 7) Liaise with recruitment team for recruiting new team members. 8) Identify & facilitate movements within the division for Process Managers. Customer Service & SLA Delivery 1) Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes. 2) Manage client relationships and escalations. Strategic Initiatives 1) Explore opportunities to move processes to the GSC satellite office. 2) Participate in special projects/organization wide initiatives

Posted 3 months ago

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