Company Description EZO Books, also known as Invoice Generator, is a Paid Invoicing, Accounting, and Billing App designed to help small shopkeepers, retailers, and suppliers track their financial transactions. The app is available in various Indian languages and offers features like sending invoices, tracking banking transactions, setting payment reminders, and managing multiple businesses within one app. Role Description This is a full-time, on-site Assistant Manager Customer Support role located in Navi Mumbai at EZO Books. The Assistant Manager of Customer Support will be responsible for ensuring customer satisfaction, providing technical support, and resolving customer issues on a day-to-day basis. Qualifications Customer Satisfaction and Customer Service skills Customer Support and Technical Support skills Analytical Skills for problem-solving Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively Experience in a customer-facing role is a plus Knowledge of accounting or bookkeeping principles is beneficial
Company Summary: Ezo Digitalization Mission for Bharat’s SMEs : Mission Statement To foster the growth and resilience of India’s SME ecosystem through comprehensive digitalization, Ezo aims to provide end-to-end solutions that enhance efficiency, accessibility, and competitiveness. Ezo has 50,000+ paid users across Bharat with 250+ person strong team to grow this Base to 5 lakhs in next 3 years. Our Founder Gaurav Kumar, has more than 900K+ followers on Instagram which resonates with Bharat SMEs. Role Description: This is a full-time role for a Social Media Content Creator located on-site in Navi Mumbai. The Social Media Content Creator will be responsible for developing and implementing content strategies across various social media platforms. Daily tasks will include creating engaging content, managing social media accounts, analyzing performance metrics, and adapting strategies based on insights. The role will require collaboration with the marketing team to ensure consistency in brand messaging and growth in online presence. Qualifications: - A diploma or certification in content creation, digital marketing, or a related field can be beneficial. - 1-2 years of experience in an agency or in-house team. - Portfolio that showcases your design skills and experience. - Excellent communication and collaboration skills. - Creativity, attention to detail, time management, communication, problem-solving, and storytelling abilities. - Ability to work under tight deadlines and manage multiple projects. Job Responsibilities: Collaborating with other teams, such as marketing and communications, to ensure consistent branding and messaging. Maintaining a consistent brand voice and tone across all content. Ensuring that all content meets the brand's guidelines and standards. Representing the brand professionally and positively. Staying current with industry trends, best practices, and new technologies. Continuously improving skills and knowledge to stay competitive in the field. Adapting to feedback from the audience and making adjustments to content strategy and creation. Developing innovative and engaging content concepts that resonate with the target audience. Producing high-quality content in various formats, such as videos, blog posts, social media posts, and graphics. Conducting research and writing compelling content that meets the brand's tone and style. - Creating content strategies that align with the brand's goals and objectives. Analyzing content performance using metrics and analytics tools to identify areas for improvement. Adjusting the content strategy based on performance data and audience feedback. Publishing and promoting content across various channels, including social media, blogs, and websites. Engaging with the audience by responding to comments, answering questions, and encouraging discussions. Benefits: Competitive salary and benefits package. Opportunity for career growth and development. Dynamic and collaborative work environment.
As a Social Media Content Creator at Ezo Digitalization Mission for Bharat's SMEs, you will play a crucial role in developing and implementing content strategies across various social media platforms. Your primary responsibilities will involve creating engaging content, managing social media accounts, analyzing performance metrics, and adapting strategies based on insights. Collaboration with the marketing team is essential to ensure consistency in brand messaging and drive growth in online presence. To excel in this role, you should possess a diploma or certification in content creation, digital marketing, or a related field. Previous experience of 1-2 years in an agency or in-house team will be advantageous. A strong portfolio showcasing your design skills and experience is necessary. Excellent communication and collaboration skills, coupled with creativity, attention to detail, time management, problem-solving, and storytelling abilities are key requirements. The ability to work under tight deadlines, manage multiple projects, and adapt to feedback is crucial for success. Your job responsibilities will include collaborating with other teams to ensure consistent branding, maintaining a brand voice and tone, meeting brand guidelines and standards, representing the brand professionally, and staying updated with industry trends and best practices. You will be tasked with creating innovative and engaging content concepts, producing high-quality content in various formats, conducting research, and developing content strategies aligned with the brand's goals. Analyzing content performance, adjusting strategies based on data and feedback, publishing and promoting content across channels, and engaging with the audience will also be part of your duties. In return for your contributions, Ezo Digitalization Mission offers a competitive salary and benefits package, along with opportunities for career growth and development in a dynamic and collaborative work environment. Join us in our mission to foster the growth and resilience of India's SME ecosystem through comprehensive digitalization.,
Company Description Ezo Books is an intuitive and free invoicing, accounting, and billing app designed for small shopkeepers, retailers, and suppliers. It supports multiple Indian languages including English, Hindi, and others. Ezo Books helps manage banking transactions, credits and debits, and sends payment reminders. The app features automatic and secure online backups, payment reminders, and enables easy PDF reports of invoices and receipts. It is a comprehensive solution for making invoices, managing expenses, and supporting GST filings. Role Description This is a full-time on-site role for a Content Creator located in Navi Mumbai. The Content Creator will be responsible for creating engaging content for various platforms such as blogs, websites, and social media. Day-to-day tasks will include content writing, editing, and proofreading. The role also involves developing content strategies, researching industry-related topics, and collaborating with the marketing team to produce relevant and compelling content. Additional responsibilities include tracking content performance and optimizing content to improve engagement. Qualifications Content Writing, Editing, and Proofreading skills Experience in Content Strategy and Research Keen understanding of Digital Marketing and SEO Proficiency in Social Media Management Strong written and verbal communication skills Ability to work collaboratively and on-site in Navi Mumbai Experience with graphic design is a plus Bachelor's degree in English, Journalism, Communications, or a related field