Job Summary We are seeking a courteous, organized, and proactive Front Desk Executive at Eye Solutions - The Complete Eye Hospital to be the first point of contact for our patients. The ideal candidate will handle front office operations, appointment coordination, billing support, and ensure a smooth patient experience. This role is well-suited for individuals who enjoy interacting with people and can multitask in a healthcare environment. Key Responsibilities Welcome and assist patients in person and via phone, ensuring professional and courteous communication. Schedule and manage patient appointments for smooth and efficient flow. Collect and process patient payments, including daily OPD and OT cash handling and proper documentation. Coordinate and route calls to relevant departments for timely patient support. Prepare and process patient billing and discharge documentation accurately and on time. Maintain a clean, organized, and presentable reception and waiting area. Update and manage patient records and office documentation with accuracy and confidentiality. Assist patients with Mediclaim/insurance documentation and coordination for reimbursements. Record and obtain patient feedback to support continuous service improvement. Monitor and maintain input/output stock records for front desk requirements. Send end-of-day payment collection reports to the concerned team. Required Skills & Qualifications Bachelor’s degree (Preferred, not mandatory). Proven experience in Front Desk / Reception / Customer Service (Preferred, not mandatory). Strong communication skills (English + local language). Good knowledge of MS Office (Word, Excel, Email handling). Ability to multitask, stay calm under pressure, and handle sensitive information confidentially. Interested candidates may submit their resume at: Email: [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Work Location: In person
Job Summary We are seeking a courteous, organized, and proactive Front Desk Executive at Eye Solutions - The Complete Eye Hospital to be the first point of contact for our patients. The ideal candidate will handle front office operations, appointment coordination, billing support, and ensure a smooth patient experience. This role is well-suited for individuals who enjoy interacting with people and can multitask in a healthcare environment. Key Responsibilities Welcome and assist patients in person and via phone, ensuring professional and courteous communication. Schedule and manage patient appointments for smooth and efficient flow. Collect and process patient payments, including daily OPD and OT cash handling and proper documentation. Coordinate and route calls to relevant departments for timely patient support. Prepare and process patient billing and discharge documentation accurately and on time. Maintain a clean, organized, and presentable reception and waiting area. Update and manage patient records and office documentation with accuracy and confidentiality. Assist patients with Mediclaim/insurance documentation and coordination for reimbursements. Record and obtain patient feedback to support continuous service improvement. Monitor and maintain input/output stock records for front desk requirements. Send end-of-day payment collection reports to the concerned team. Required Skills & Qualifications Bachelor’s degree (Preferred, not mandatory). Proven experience in Front Desk / Reception / Customer Service (Preferred, not mandatory). Strong communication skills (English + local language). Good knowledge of MS Office (Word, Excel, Email handling). Ability to multitask, stay calm under pressure, and handle sensitive information confidentially. Interested candidates may submit their resume at: Email: ishitapednekar9@gmail.com Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Work Location: In person