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0.0 - 2.0 years
5 - 6 Lacs
Gurugram
Work from Office
* A graduate from premier Engineering institute with good academic scores (Post graduates kindly don't apply) * Gather up to date and robust market intelligence using both secondary research and primary research * Freshers can apply. Required Candidate profile * This is an entry level role * Experience not more than 2 years * Experience in Research is helpful. * Apply logic to guide data interpretation, validation, and analysis * MS-Excel based modeling.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING-- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Bleneded Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5.5 LPA 5 DAYS WORKING-- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Areesha- 9628373763 Divya 9821182650 Vanshika- 9628373762 Reba-9628373764 Thanks & Regards, Areesha HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #Non-voice #bpo #customerservice #pune #international #magarpatta #cse #vimannagar
Posted 2 weeks ago
1 - 4 years
3 - 8 Lacs
Noida
Hybrid
We are looking for an experienced and customer-focused Contact Center Specialist to join our dynamic team. The ideal candidate will have a minimum of 1 year experience handling international voice processes and a passion for delivering excellent customer service. Key Responsibilities: Handle inbound and outbound customer calls from international clients Provide accurate, valid, and complete information to customers Resolve customer queries and complaints efficiently and professionally Maintain high levels of customer satisfaction and quality standards Key Requirements: Minimum 1 year of experience in an international voice process (BPO / Contact Center) Excellent communication skills in English both verbal and written Ability to handle pressure and multitask in a fast-paced environment Basic computer knowledge and familiarity with CRM tools is a plus Strong problem-solving skills and a customer-centric mindset Perks & Benefits: Competitive salary and performance-based incentives Health insurance & employee wellness programs Learning and career growth opportunities Dynamic and supportive team culture Hybrid Shift Module & Cabs If Interested do reach Anam at 9205989466 or email us at anam@expertstaffingsolutions.in
Posted 1 month ago
- 2 years
5 - 6 Lacs
Gurugram
Work from Office
* A graduate from premier Engineering / Management institute with good academic scores (Post graduates kindly don't apply) * Gather up to date and robust market intelligence using both secondary research and primary research * Freshers can apply. Required Candidate profile * This is an entry level role * Experience not more than 2 years * Experience in Research is helpful. * Apply logic to guide data interpretation, validation, and analysis * MS-Excel based modeling.
Posted 1 month ago
5 - 8 years
25 - 32 Lacs
Gurugram
Work from Office
* Have Experience in Power/Renewable sector Management Consulting. * Take ownership of client outcomes on the project and work independently. * Project tools: Story lining, Issue tree driven problem solving, Dummy decks, SCR model. Required Candidate profile * Exp in working on M&A strategy, due diligence, and go to market plans. * Train team members on various analysis and delivery processes. * Client Engagement. * Team Management. * Publish New Insides.
Posted 1 month ago
7 - 10 years
25 - 30 Lacs
Gurgaon
Work from Office
* Take ownership of client outcomes on the project and work independently * Project tools: Story lining, Issue tree driven problem solving, Dummy decks, SCR model. * Experience in working on M&A strategy, due diligence, and go to market plans. Required Candidate profile * Preferred from Power or renewable sector. * Train team members on various analysis and delivery processes * Client Engagement * Team management * Publish new insights. * Check work quality.
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Contact Details - (whatsapp your cv if the number is busy) Joy 7996004799 Job Details Process: International voice Process Work Location : Bangalore Cab Service: One way provided / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 4 Lakh) Shift Timings: Rotational Shifts UK / US Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Joy 7996004799 HR Recruiter Rivera Manpower Services
Posted 3 months ago
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