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Jr Analyst - Fresher Cognizant

1.0 - 5.0 years

0 Lacs

karnataka

On-site

The role of an Analyst involves evaluating pre-recorded audio calls and transcripts for Google Ads to ensure quality and compliance parameters are met. You will be responsible for identifying and evaluating potential frauds or any misuse of customers" sensitive information by the advertisers. Your primary duties will include obtaining consumer/provider information from telephone calls and messages, determining eligibility based on requirements, and identifying scams/phishing incidents and sensitive customer information from pre-recorded calls. Meeting required targets and quality metrics is essential, as well as collaborating effectively with other teams. To excel in this role, you must poss...

Posted 2 months ago

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