Exponent

Company Description Exponent is a credit insights and technology company that leverages proprietary data analytics, Artificial Intelligence, and technology to offer a range of financial intermediary services. Established in 2016 in Chennai, it has grown to include locations in Mumbai, Hyderabad, Bengaluru, and other cities. Exponent focuses on providing innovative loans to SMEs and MSMEs, with a strong emphasis on women entrepreneurship, maintaining more than 60% women employees. The company is recognized as a bootstrapped startup by the Government of India. Role Description This is a full-time, on-site role for a Relationship Manager located in Chennai. The Relationship Manager will be responsible for building and maintaining strong client relationships, understanding client needs, and offering tailored financial solutions. Daily tasks include managing client accounts, conducting financial needs assessments, and collaborating with other departments to ensure client satisfaction. Additionally, the Relationship Manager will be involved in customer service, resolving any issues, and providing continuous updates on financial products. Qualifications Excellent client relationship management and communication skills Experience in financial needs assessments and offering tailored financial solutions Knowledge in financial products such as Trade, Supply Chain, Working Capital, Business Loans, and Personal Loans Problem-solving skills to resolve client issues effectively Ability to work collaboratively with other departments Prior experience in a financial services role is beneficial Bachelor's degree in Finance, Business Administration, or a related field