Company Description EXPLERA VACATIONS (THAILAND) DMC is a B2B tour operator specializing in international destinations, including Thailand. The company focuses on curating exceptional travel experiences for travel agents and businesses, with a commitment to personalized itineraries and exceptional service. EXPLERA VACATIONS (THAILAND) DMC stands out for its attention to detail and dedication to exceeding expectations, making it a preferred choice for travel professionals worldwide. Role Description This is a full-time, on-site role for an Operations Executive at EXPLERA DMC located in Surat. The Operations Executive will be responsible for overseeing day-to-day operational tasks, coordinating logistics, managing supplier relationships, and ensuring the smooth execution of travel experiences. The role will involve working closely with travel agents, businesses, and internal teams to deliver high-quality services. Qualifications Experience in operations management, logistics, and supplier relationship management Strong organizational and communication skills Ability to multitask and work effectively in a fast-paced environment Knowledge of the travel industry and destination management Proficiency in Microsoft Office and travel management systems Fluency in English and Thai language is a plus Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field Show more Show less

Company Description EXPLERA VACATIONS PRIVATE LIMITED, launched in May 2019, offers customized travel solutions for both independent and corporate travelers. With a range of world-class products and consultancy services, the company combines global expertise with local knowledge. Based in India, EXPLERA VACATIONS PRIVATE LIMITED provides services such as travel planning, ticketing, hotel bookings, visa processing, and organizing activities like excursions and safaris. As a member of IATA India, the company began full-fledged operations in February 2022 and now operates 7 branches within the country. Role Description This is a full-time on-site role for a Destination Expert - Thailand based in Surat. The Destination Expert will be responsible for planning customized travel itineraries, managing ticketing services, booking accommodations, processing visas, and organizing excursions and tours in Thailand. The role also involves providing excellent customer service, consulting with clients to understand their travel preferences, and solving any travel-related issues that may arise. Qualifications Experience and knowledge of Thailand's travel destinations, culture, and activities Skills in travel planning, ticketing, and hotel bookings Customer service and client consultation skills Ability to process visas and organize tours and excursions Excellent communication and problem-solving skills Ability to work independently and handle multiple clients Bachelor's degree in Travel & Tourism, Hospitality, or a related field is preferred Proficiency in English; knowledge of additional languages is a plus