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Wolters Kluwer India Private Limited logo
Customer Service Coordinator Wolters Kluwer India Private Limited

0.0 years

0 Lacs

pune, maharashtra, india

On-site

About the Role: As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to manage and resolve complex operational and administrative challenges. You will be a key player in improving customer service processes and ensuring outstanding customer experiences at a strategic level. Responsibilities: . Resolve high-impact and complex customer issues. . Develop and implement customer service strategies. . Lead and coordinate large-scale projects aimed at process improvement. . Provide expert advice and guidance to junior associates and supervisors. . Create and deliver in-depth training programs. . Monitor and evaluate performance metrics to identify areas f...

Posted 2 months ago

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