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12.0 - 16.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technical Architect, you will play a crucial role in leading functional and technical workshops to design, deliver, test, and deploy Salesforce solutions. Your expertise in Data Modeling, Apex Design Patterns, LWC, and modern UI techniques will be essential in architecting scalable and secure solutions that meet business requirements. It is imperative that you have a deep understanding of Salesforce Service Cloud, Einstein AI, Data Cloud & Experience Cloud to serve as a trusted advisor to clients and shape the architectural vision. You will be responsible for managing customer expectations, negotiating solutions to complex problems, and guiding customers, partners, and implementation teams on executing digital transformations with the Salesforce platform. Building trust with customers" leadership and promoting best practices will be key components of your role. Additionally, you will ensure coding standards, design patterns, and integration processes are followed while developing and maintaining technical documentation for designed solutions. With a minimum of 12-15 years of total IT experience and at least 8 years of Salesforce experience in architecture and integration, you will lead technical requirements sessions, architect technical solutions, and translate business requirements into well-architected Salesforce solutions aligned with client objectives. Your ability to provide guidance on Salesforce CRM implementations, integrations, and upgrades will be crucial. To excel in this role, you must possess at least one Developer Track Certification (Platform Developer I) and at least one Cloud Consultant Certification. It is mandatory to have either System Architect or Application Architect certification, with additional Salesforce certifications such as Data Cloud and Experience Cloud considered a plus. Strong communication, leadership, and management skills are essential, along with a Bachelor's/University degree or equivalent experience. Join us in this challenging and rewarding opportunity to showcase your expertise and contribute to the success of our Salesforce solutions!,
Posted 2 weeks ago
10.0 - 15.0 years
0 Lacs
pune, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro enables clients to achieve their most ambitious goals and establish forward-thinking, sustainable businesses. With a global presence spanning over 65 countries and a workforce of more than 230,000 employees, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-evolving world. We are currently seeking a Solution Architect to play a pivotal role in driving, innovating, and supporting the growth of our Salesforce practice. In this dynamic position, you will tackle a diverse array of client business challenges by leveraging Salesforce and its ecosystem products across various industries, markets, and stakeholder groups. As a Solution Architect, you will be responsible for managing large deal pursuits, providing regional sales support through a consulting-driven approach to transformation, and demonstrating a strong understanding of the Salesforce domain and technology. The ideal candidate will have a proven track record of defining solutions that address client issues, encompassing technical compatibility, deliverability, and commercial feasibility. Collaboration with Account Sales leads to facilitate opportunity closure and a solid grasp of different Salesforce clouds and associated AppExchange Products are essential. Previous experience in roles such as Solution Architect, Solution Engineer, Technical Functional Consultant within the Salesforce Ecosystem is mandatory, with additional preference given to individuals with consulting, large delivery program, or client engagement management experience. **Roles & Responsibilities** - Responsible for end-to-end solution design, development, and documentation during pre-sales activities. - Demonstrate deep Salesforce Pre-Sales and Technical expertise across multiple Salesforce clouds. - Understand the business context and challenges to define the vision and requirements for the solution, recommending optimal options. - Accountable for solution ideation, design, estimation, and commercial modeling using best practices in Salesforce development and technical guidelines. - Assist in determining the appropriate pricing model, coordinating delivery and pricing reviews for alignment on the deal solution. - Proficient in advisory services, application managed services, application development operating models, and modern agile methodologies. - Collaborate with alliance teams and external partners as needed for the deal solution, working closely with multiple stakeholder teams. - Drive ongoing practice competency development and knowledge management through POVs, collaterals, solutions, deal analysis, case studies, etc. - Key Performance Indicators include Total Contract Value supported, Win-rate, Solution Innovation/Repeatability, and Feedback. **Qualifications & Experience** - 10-15 years of Salesforce Pre-Sales/Technical Architecture experience with strong technical and functional knowledge. - Consulting and transformation program experience is advantageous. - Previous exposure to delivery and/or client engagement management is a plus. - Proficiency in MS Office for document development and modeling. - Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud, etc. - Self-driven with excellent customer interfacing and stakeholder management skills, displaying a sense of ownership and accountability. - Ability to effectively communicate the value proposition to stakeholders through exceptional written communication skills and structured presentations. Join us at Wipro as we embark on a journey to reinvent our business and industry. We are seeking individuals who are passionate about reinvention of themselves, their careers, and their skills. Be part of a purpose-driven organization that empowers you to shape your own reinvention. Realize your ambitions with Wipro. We welcome applications from individuals with disabilities.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals across 30+ countries. We are guided by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to deliver outcomes that shape the future. We are currently seeking applications for the position of Assistant Vice President- Salesforce Technical Architect. As a results-driven Salesforce Senior Solution Architect, you will be responsible for designing and implementing scalable, secure, and high-performance solutions across diverse industries. Your role will involve expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. You will excel at aligning business objectives with technology strategies, leading enterprise-level digital transformation initiatives, and guiding cross-functional teams through the full project lifecycle. Key Responsibilities: - Architecting/re-imagining business applications in the customer Enterprise landscape. - Demonstrating strong logical and analytical abilities. - Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations. - Proficiency in implementing APEX enterprise patterns and Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform. - Skilled in estimations, sizing, code review, debugging, and best practices implementations. - Creating and maintaining solution and technical design documents. - Providing technical leadership and insights during the RFP and presales process. - Collaborating closely with clients/stakeholders, executing technical workshops, and translating business requirements into feasible technical architecture. - Identifying gaps and opportunities between as-is and to-be processes. - Establishing a project governance model and working closely with technical and support teams to ensure streamlined deliveries and smooth production. Qualifications: - Minimum Qualifications: B.E or B.Tech or MCA. - Core Competencies: Salesforce Architecture & Governance, Enterprise Solution Design, Integration (REST/SOAP, Mulesoft, APIs), Data Modeling & Migration Strategies, Multi-Cloud Implementations, DevOps & CI/CD (Copado, Gearset, SFDX), Agile Frameworks, Stakeholder Management & Business Alignment, Salesforce Certifications. If you are a dynamic professional with a passion for Salesforce architecture and a drive to lead enterprise-level digital transformation initiatives, we invite you to join our team as an Assistant Vice President- Salesforce Technical Architect.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
We are seeking an experienced Salesforce Engineer to join our technology team. In this role, you will be responsible for leading the design, development, and maintenance of enterprise-scale solutions on the Salesforce.com platform. Your main focus will be collaborating with business and technology teams to define functional and technical solutions that maximize Salesforce's value to the organization. This position is ideal for individuals with a solid technical foundation in Salesforce, exceptional leadership skills, and a drive for innovation and excellence. As a Salesforce Engineer, your key responsibilities will include architecting and building scalable solutions on Salesforce using tools such as Apex, Visualforce, SOQL, and OmniStudio. You will work closely with business stakeholders and cross-functional teams to gather and analyze requirements. Providing technical guidance on solution design, integration architecture, and best practices will also be a critical aspect of your role. Additionally, you will implement and maintain custom objects, workflows, validation rules, approval processes, flows, and alerts. Leading Salesforce integration efforts with external platforms using SOAP/REST APIs and overseeing release and change control processes are key components of this role. You will also be responsible for developing dashboards, custom reports, and tools to monitor data quality and platform usage. Mentoring junior engineers and serving as a Salesforce subject matter expert across the organization will be part of your responsibilities. Staying current on Salesforce releases, features, and industry trends to recommend improvements accordingly is essential. You will also be expected to promote Agile best practices, lead sprint planning and retrospectives, and ensure timely project delivery. The ideal candidate should possess at least 5 years of Salesforce development experience, with hands-on expertise in Apex, Visualforce, OmniStudio, and SOQL. A deep understanding of Salesforce security, sharing models, and governance standards is required. Experience in designing complex data models, including custom and junction objects, and strong familiarity with Salesforce APIs and integrations with external systems are essential. Proficiency in tools such as Apex Data Loader, Postman, and Workbench is expected. Proven experience in leading and mentoring Salesforce engineering teams, as well as a strong knowledge of the Salesforce development lifecycle and CI/CD deployment pipelines, are crucial. Excellent communication and interpersonal skills are also necessary for this role. Preferred skills and experience include proficiency with Financial Services Cloud (FSC) and Salesforce Einstein AI, as well as exposure to Data Cloud, Marketing Cloud, Experience Cloud, Mulesoft, and Agent Force.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Senior Salesforce Developer with 3 to 5 years of experience, you will play a crucial role in our team by designing, developing, and optimizing Salesforce solutions to ensure seamless integration with business processes. Your responsibilities will include developing and customizing Salesforce applications using Apex, LWC, Visualforce, and JavaScript. You will implement triggers, workflows, validation rules, process automation, and custom UI components to enhance Salesforce CRM functionality across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud as per business requirements. Integration of Salesforce with third-party applications using REST/SOAP APIs and Middleware will be a key aspect of your role. You will be tasked with designing scalable, high-performance solutions while adhering to Salesforce best practices. Optimizing SOQL queries, governor limits, and Apex performance for efficiency will be part of your routine tasks. Ensuring data integrity and security through the implementation of profile-based access, sharing rules, and encryption methods will be essential. Additionally, you will perform unit testing, debugging, and peer code reviews, as well as manage deployments using tools like Salesforce DX, Git, Jenkins, Copado, or other CI/CD tools. Collaboration with cross-functional teams, project managers, project coordinators, admins, and stakeholders to understand requirements and translate them into technical solutions is a crucial aspect of this role. Mentoring junior developers, enforcing coding standards, and best practices will also be part of your responsibilities. Key Requirements: - 3-5 years of experience in Salesforce development with expertise in Apex, LWC, Visualforce, and JavaScript. - Strong knowledge of Salesforce Object Model, Security Model, and Governor Limits. - Hands-on experience with API integrations (REST, SOAP, OAuth). - Proficiency in Sales Cloud, Service Cloud, and Experience Cloud. - Experience with Salesforce DX, Git, CI/CD pipelines, and automated deployments. - Strong problem-solving skills and the ability to work in an agile environment. - Excellent communication and teamwork skills. Preferred Qualifications: - Salesforce Certifications: Platform Developer I/II, Application Architect. - Experience with Mulesoft, Dell Boomi, or other middleware. - Knowledge of Einstein AI, Marketing Cloud, or CPQ solutions. This is a full-time position with benefits including cell phone reimbursement, Provident Fund, and the flexibility of working from home. The work location is in-person with a day shift schedule from Monday to Friday.,
Posted 2 weeks ago
8.0 - 12.0 years
20 - 30 Lacs
noida, gurugram, bengaluru
Hybrid
Required Skills: Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus
Posted 2 weeks ago
12.0 - 15.0 years
30 - 45 Lacs
noida, gurugram, bengaluru
Hybrid
Required Skills: Minimum 12-15 years of total experience in IT. Minimum 8 years of total Salesforce experience in Salesforce architecture and integration. Minimum 5 years of experience developing Salesforce customizations (Apex/Lightning), integrations, and executing data migrations. Minimum of 3-5 years of experience creating the technical architecture for complex Salesforce implementations. 7+ years of experience in defining, designing, delivering, and deploying Salesforce-based technical solutions, in the capacity of the accountable or responsible contributor. Design and implement Salesforce solutions aligned with business strategy and objectives. Lead technical requirements sessions, architect and document technical solutions aligned with client business objectives. Translate business requirements into well-architected solutions that best leverage the Salesforce platform. Provide guidance on the deployment of Salesforce CRM implementations, integrations, and upgrades. Mandatory to have at least one Developer Track Certification (Platform Developer I) along with at least one Cloud Consultant Certification from either Community, Field Service, Sales, Service, or CPQ. Mandatory to have either System Architect or Application Architect certification. Other relevant Salesforce certifications (Data cloud, Experience Cloud) are a plus. Excellent communication (written and oral) and interpersonal skills, with the ability to present to a variety of audiences (executive to technically detailed audiences). Excellent leadership and management skills. Education / Certification Bachelors/University degree or equivalent experience. Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are preferred.
Posted 2 weeks ago
4.0 - 6.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Service Manager, Analyst Organization Overview: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About the position: We are in search of a highly skilled and motivated Service Manager to drive our shared services within our teams supporting Customer Success and Support. The Service Manager holds the responsibility for ensuring the delivery of a service while adhering to agreed-upon service levels. This involves optimizing the performance of applications and aligning them with operational readiness standards. They oversee not only the functional aspects but also the non-functional aspects such as demand, capacity, and business continuity, ensuring alignment with the business requirements. One of their key tasks is to uphold, monitor, and continually enhance the agreed-upon service levels. In cases where a managed service provider is involved, the Service Manager is also answerable for verifying that the partner complies with the terms of the contract. As a Service Manager overseeing an MSP vendor's AMS work, your multifaceted role encompasses leadership, coordination, communication, and collaboration to guarantee optimal service delivery, performance, and alignment with organizational goals. Key Responsibilities Lead the management of the AMS delivery team, focusing on specific SLA metrics and KPIs. Responsible for upholding Service Level Agreements (SLAs) and proactively initiating measures for enhancement. Take charge of developing and managing IT processes and tools from both implementation and operational standpoints to ensure alignment with best practices. Provide consolidated reporting on maintenance and production support activities, fostering transparent communication across all levels. Ensure the smooth transfer of IT services between vendors and internal resources, leveraging your expertise to minimize disruptions and ensure a seamless transition. Serve as a liaison between IT groups and Vendor points of contact, you facilitate daily operations and swift issue resolution, maintaining effective communication and collaboration. Ensure operational best practices for environments, change and release management, incident and problem management and observability. This will include collaborating with the Environment Management team. Oversee the delivery of applications to align with organizational objectives. Lead the execution of critical processes and activities underpinning service operations, such as Incident Management, Problem Resolution, Change Management, Availability Management, Disaster Recovery Planning, Business Continuity, Audit & Compliance, Event Management, and Configuration Management. Manage and maintain on call schedules and PagerDuty teams to ensure swift resolution of any open incidents Collaborate effectively with various stakeholders, including leadership, technical teams, process owners, vendors, and other support organizations to ensure a holistic approach to service management. Foster communication and collaboration, ensuring timely and relevant information flows smoothly regarding service status updates, quality metrics, improvement plans, and training opportunities. Leading service restoration for major incidents, you oversee root cause analysis and monitor event management alerts, ensuring swift response and resolution. Regular reviews of incidents, problems, availability, disaster recovery tests, business continuity plans, and technology attributes fall within your purview, supporting a culture of continuous improvement. Document disaster recovery attributes and conduct annual tests, bolstering preparedness for potential disruptions and contributing to robust business continuity plans. Support audit and compliance efforts, you ensure accurate and complete documentation of technologies and relationships, aligning with established standards. Experience/Skills Required At least 4 years of experience supporting the Salesforce platform Extensive knowledge of Salesforce platform level features (Shield, Event monitoring, Privacy Center, etc.) In depth knowledge of the Software Development Lifecycle Strong understanding of object oriented programming Experience working with Apex, Experience Cloud, Service Cloud, Agentforce and JavaScript Experience troubleshooting issues in production environments Experience working on customer-facing applications with high traffic volume Certifications including Salesforce Admin, Salesforce Advanced Admin, Salesforce Platform App Builder Experience/Skills Desired Prior experience working with vendor relationships Expertise in reporting and dashboards Experience working with cross functional teams Experience managing both production and sandbox environments Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 2 weeks ago
6.0 - 8.0 years
0 Lacs
pune, maharashtra, india
On-site
VOIS Intro About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. VOIS Centre Intro About VOIS India: In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Required Skills Primary Skills: LWC, Classic and Lightning experience, Apex, VF Pages, Aura Components, Triggers, Integration, Sales Cloud, Experience cloud, Flows Sales cloud, Experience Cloud Salesforce Application Architect knowledge Team Player Agile Precondition: Bachelor's degree in Engineering (Comp. Science/IT preferred) 6+ years of experience in Salesforce development Salesforce Certified Administrator credential Salesforce Certified Platform Developer I credential Min 3x Certified Preferred: Salesforce Certified Application credential Core competencies, knowledge and experience: SFDC Lifecycle APEX Trigger Visualforce Page Salesforce Lightning (LWC) Salescloud, Community cloud or Service cloud knowledge Excellent analytical skills, able to understand complex software systems VOIS Equal Opportunity Employer Commitment India: VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
You will be working as a Senior Salesforce Developer, responsible for custom development in Salesforce using LWC, Aura on Salesforce Sales/Service/Experience cloud. Your role will involve a solid understanding and detailed experience with Salesforce.com architecture and API. You will handle Salesforce Development, Lightning, and integration with other systems, developing Apex (classes and triggers), Visualforce to extend Salesforce to support business requirements. Your responsibilities will include using Salesforce APIs to integrate with other systems within the organization. You should possess software engineering skills with the Force.com Platform, including Apex, Triggers, LWC, SOQL, and Unit Testing. A strong understanding of relational databases is crucial, along with experience integrating Salesforce.com with other applications and API integration. Experience with web services such as REST & SOAP, JSON & XML is also desirable. Ideal candidates for this role should have certifications in Salesforce PD1 & PD 2. The job location is Pan India.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Salesforce QA Engineer at our company, you will play a crucial role in ensuring the quality and reliability of Salesforce applications and integrations. Your responsibilities will include collaborating with developers, administrators, and business stakeholders to identify issues, streamline processes, and deliver seamless Salesforce experiences. Your key responsibilities will involve test planning and design, test execution, automation using Salesforce testing tools, collaboration with stakeholders, defect tracking and reporting, and continuous improvement of QA processes. You will be expected to create detailed test plans and test cases based on business requirements, perform manual and automated testing of Salesforce components, and validate configurations and workflows against requirements. To excel in this role, you should have a Bachelor's degree in computer science or a related field, along with at least 2 years of experience in Salesforce testing. Preferred skills include a strong understanding of Salesforce platforms, knowledge of Agile and Scrum methodologies, excellent problem-solving and analytical skills, and good written and verbal communication skills. Possessing Salesforce or equivalent QA certifications would be an added advantage. By joining our team, you will have the opportunity to work on cutting-edge Salesforce technologies, be part of a collaborative and innovative team, and avail opportunities for professional growth and Salesforce certifications.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
We are looking for a highly experienced and visionary Salesforce Technical Architect to be a part of our team in Noida. As a full-time, on-site employee, you will lead the design, development, and implementation of intricate Salesforce solutions. Your deep technical expertise across the Salesforce platform, problem-solving skills, and collaborative mindset will be crucial in ensuring successful project outcomes. Your responsibilities will include independently leading pre-sales activities, identifying customer needs, and developing customized solutions in collaboration with customers and internal technical teams. You will also be responsible for enforcing best practices in solution architecture, product design, quality assurance, security, integration strategies, and performance optimization within the Salesforce ecosystem. You will play a key role in providing pre-sales support during RFI/RFP stages, developing detailed solution design schedules, mentoring Salesforce resources, and actively participating in the end-to-end delivery operations cycle. Your expertise in Salesforce solutions, including Visualforce pages, Lightning Web Components (LWCs), Apex classes, Triggers, and integrations, will be essential in overseeing Salesforce.com administration activities and guiding development teams. To be successful in this role, you must have proven experience as a Salesforce Technical Architect, in-depth knowledge of Salesforce platform capabilities, hands-on experience with Salesforce development technologies, and proficiency in Salesforce administration. Your familiarity with Salesforce integration patterns and technologies, Salesforce Governor Limits, data modeling, and Agile methodologies will be beneficial. Strong problem-solving skills, excellent communication, and the ability to manage multiple projects simultaneously are also required. If you possess relevant Salesforce Architect certifications and hold a Bachelor's degree in Computer Science, Information Technology, or a related field, we would be highly interested in having you join our team in Noida.,
Posted 2 weeks ago
4.0 - 6.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Title: Salesforce Developer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as World's Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Min:4-5 years as SF Developer Sales Cloud (mandatory) Service Cloud and Experience Cloud (at-least 1 project experience should have) Strong in APEX and LWC Integration experience with Rest API Active Certs, PD1, Agentforce Specialist Location: IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Posted 2 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Vice President- Salesforce Technical Architect Results-driven Salesforce Senior Solution Architect with relevant experience in designing and implementing scalable, secure, and high-performance solutions across diverse industries. Proven expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. Adept at aligning business objectives with technology strategies, leading enterprise-level digital transformation initiatives, and guiding cross-functional teams through the full project lifecycle. Extensive hands-on experience with Salesforce integration patterns, data migration, governance, DevOps, and multi-cloud strategies. Strong background in stakeholder engagement, requirements gathering, and delivering strategic roadmaps that maximize platform ROI. Recognized for excellent communication, leadership, and mentoring skills, with a track record of driving innovation and enterprise agility in complex environments Responsibilities Excellent capabilities in architecting/re-imagining the business application in customer Enterprise landscape. Strong logical and analytical abilities Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations Proficient in implementing APEX enterprise patterns Experienced in Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform Skilled in estimations and sizing Experienced in code review, debugging, and best practices implementations Proficient at creating and maintaining solution and technical design documents Able to create value stream and provide options to customer for a given business problem. Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecure at a detailed level that can be translated into technical deliverables. Excellent in identifying the gaps and opportunities between as-is and to-be processes. Provide technical leadership and insights during RFP and presales process, able to work closely with presales team. Setup of project governance model. Closely working with technical and support team and providing all technical guidance so that deliveries are streamlined, and production is running smoothly . Qualifications we seek in you Minimum Qualifications and Core Competencies: Extensive understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud and Data Cloud etc. and how these cloud are interrelated to achieve Customer 360 view. Knowledge on Salesforce Agentforce capabilities, concepts and use cases. Knowledge and deep understanding on various Salesforce Industry Clouds such as Manufacturing, FSC, CPG, Health cloud etc. Technical knowledge and hands-on experience on CPQ, Revenue Cloud, Field Service Lightning. Experience with various integration technologies and patterns, including APIs, ETL tools, and middleware platforms such as Mulesoft . Hands-on experience on building DevOps & CI/CD pipeline leveraging Copado, Jenkins, Gearset, SFDX Comprehensive understanding of Salesforce security including transaction security, event monitoring, sharing, permission sets, and profiles Hands-on knowledge of data integration tools, such as Informatica, Data Loader etc. Knowledge on Salesforce Best Practices to be followed using Apex and Visualforce B.E or B.Tech or MCA Salesforce Architecture & Governance Enterprise Solution Design Data Modeling & Migration Strategies Multi-Cloud Implementations Agile Frameworks Stakeholder Management & Business Alignment Salesforce Certifications Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
8.0 - 12.0 years
20 - 30 Lacs
noida, pune, bengaluru
Work from Office
Qualifications Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
NTT DATA is looking for a Salesforce Developer - Digital Solution Consultant Senior Consultant to join their team in Hyderabad, Telangana (IN-TG), India. As a part of the team, you will be responsible for developing and implementing advanced Lightning Web Components (LWC) applications that integrate with Salesforce back-end logic and third-party systems. Your role will involve creating dynamic and highly interactive user interfaces using LWC, Apex, and other Salesforce technologies. You will optimize LWC components for performance and develop solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. Additionally, you will lead the development of complex front-end components and workflows to enhance the Salesforce user experience while ensuring best practices in security, scalability, and maintainability for all Salesforce applications. In this role, it is essential to have at least 5 years of experience in Salesforce development, including expertise in LWC, Apex, and Aura components. Proficiency in JavaScript (ES6+), TypeScript, and CSS for front-end development is required. You should have in-depth knowledge of event-driven architecture, Apex classes, and Visualforce, as well as hands-on experience with Salesforce integrations using REST/SOAP APIs and Platform Events. The ability to implement complex UI/UX designs with dynamic components and seamless user interactions is also crucial. Moreover, you should have a basic understanding of Salesforce Data Cloud (CDP) concepts and its role in customer data unification and segmentation. Experience with Salesforce Data Cloud integrations and configurations is an added advantage. Strong problem-solving and debugging skills, excellent communication, and the ability to collaborate with cross-functional teams are essential soft skills needed for this role. Experience with Agile/Scrum development methodologies, mentoring junior developers, and providing technical leadership are also important requirements. Preferred certifications include Salesforce Certified JavaScript Developer I, Salesforce Certified Platform Developer I & II, and Salesforce Certified Data Cloud Consultant. Soft skills such as the ability to communicate technical solutions to both developers and non-developer stakeholders, along with a strong grasp of Governor Limits, Salesforce data model, and integration techniques are highly valued for this position. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now to join NTT DATA's team of passionate individuals.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
You are a Salesforce Techno-Functional Consultant responsible for driving the adoption, optimization, and enhancement of Salesforce solutions within the Software & Platform industry group. Your primary focus will be to design, implement, and optimize Salesforce solutions across various clouds (Sales, Service, Marketing, Experience, Communications, Media, Ecommerce) to deliver impactful business transformations. You will collaborate closely with clients and stakeholders, contribute to the firm's Salesforce strategy, and influence Salesforce adoption across global tech enterprises. Your key responsibilities include: - Leading client engagements to design, develop, and implement tailored Salesforce solutions across multiple clouds. - Collaborating with clients and market units to define business cases, transformation roadmaps, and target operating models. - Advising mid- to senior-level stakeholders on leveraging Salesforce for innovation and efficiency. - Driving end-to-end Salesforce project implementations and facilitating workshops using Salesforce capabilities. - Developing business requirements, user stories, and specifications, and configuring Salesforce features. - Recommending best practices to optimize Salesforce usage and adoption and applying agile methodologies for project delivery. - Managing delivery processes, ensuring service quality, and supporting transformation initiatives with effective governance. - Supporting business development activities through proposals, client presentations, and proof of concept creation. - Staying updated on Salesforce trends and translating them into actionable consulting offerings. Key Skills Required: - Expertise in Salesforce strategy, architecture, and implementation across various clouds. - Hands-on experience with Salesforce configuration and integration technologies. - Strong business acumen to translate Salesforce solutions into tangible business value. - Track record of managing complex client engagements and excellent stakeholder management skills. - Strong project leadership and team management capabilities with agile methodologies. - Excellent oral and written communication skills, including the ability to produce high-quality reports and presentations. Desired Skills: - Experience in Salesforce Comms Cloud, Media Cloud & Ecommerce Cloud. - Salesforce Certifications such as Admin, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, or Experience Cloud Consultant. - Experience in Salesforce value architecting, business case preparation, and DevOps for Salesforce deployments. - Familiarity with tools like Visio, Jira, Lucid chart, Rally, or similar tools. Additional Information: - The role offers exposure to transformative Salesforce projects with key G2000 clients. - Travel may be required based on client engagements. - A hybrid work model with flexibility based on project needs. - Opportunities for personalized training modules to develop your consulting acumen and industry knowledge.,
Posted 3 weeks ago
5.0 - 10.0 years
20 - 25 Lacs
gurugram
Work from Office
Experienced Salesforce Business Analyst Analyze business processes, gather requirements, document solutions & manage projects Translate requirements into solution design document Have excellent knowledge of Salesforce platform, it's integration Required Candidate profile Salesforce Admin certification Salesforce Sales Cloud Consultant Salesforce Business Analyst Coordinate with business stakeholders to identify business requirements.
Posted 3 weeks ago
5.0 - 8.0 years
2 - 7 Lacs
pune, chennai, coimbatore
Work from Office
Role & responsibilities We are seeking a detail-oriented, process-driven, and analytical Sales Operations Associate to support our revenue-generating teams. In this role, you will ensure data integrity, streamline sales processes, and provide actionable insights that drive the success of our go-to-market (GTM) strategies. By maintaining accurate data, enhancing workflows, and fostering cross-functional collaboration, you will play a pivotal role in improving sales performance, operational efficiency, and alignment with business objectives. Your contributions will directly impact sales growth, team productivity, and the effective execution of GTM initiatives. Preferred candidate profile Data Integrity & Tool Management Ensure data accuracy and integrity within Salesforce and other GTM tools (e.g., Sales Engagement platforms, Gong, Confluence, Google Docs). Proactively identify and implement process improvements to enhance data quality and operational effectiveness Reporting & Analytics Develop and maintain reports and dashboards using Salesforce and other tools to track campaign progress, identify trends, and measure team success. Provide data-driven insights to inform decision-making and optimize sales performance. Process Optimization & Documentation Support and optimize sales workflows, ensuring operational efficiency. Document and maintain up-to-date sales processes, procedures, and best practices. Cross-Functional Collaboration Partner with Sales, Marketing, and Customer Success to improve lead qualification processes, evaluate campaign performance, and enhance overall sales effectiveness. Tool Administration Perform basic administration tasks and onboarding for key sales tools (e.g., Salesforce, Sales Engagement platforms, Gong, Dialpad). Performance Analysis & Project Support Assist with ad hoc analyses, variance reports, and other performance assessments against key metrics. Support day-to-day problem resolution and continuous efficiency improvements. Sales Planning & Compensation Assist with sales planning, territory design, and the development of compensation plans to align with company goals. Enablement & Training Support enablement initiatives, including onboarding new sales team members and facilitating training programs for GTM teams. Required Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. Proficiency with Salesforce (or similar CRM) and experience in Sales Operations, business strategy, or process improvement. Experience with reporting tools (e.g., Excel, Google Sheets). Demonstrated analytical and problem-solving skills. Proven ability to manage multiple tasks with attention to detail. Strong collaboration and communication skills, with the ability to work effectively across teams. Proficiency in Microsoft Word/Google Docs and strong skills in Microsoft Excel/Google Sheets. Preferred Qualifications: Experience creating and maintaining Salesforce reports and dashboards. Familiarity with Sales Engagement tools and creating/optimizing sequences. Strong communication skills with experience presenting to senior executives. End-to-end project management experience. Ability to translate data into actionable insights to drive strategic decisions. Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply.
Posted 3 weeks ago
7.0 - 10.0 years
15 - 30 Lacs
hyderabad
Work from Office
We Are Hiring for Our MNC Client! Location: Hyderabad Primary Skill: Salesforce Experience: 7-10 Years Notice Period: 30 Days We have multiple openings for Salesforce Developers with experience across various skill sets, including Experience Cloud and other Salesforce platforms. If you're passionate about Salesforce development and looking for a new opportunity with a leading MNC, we'd love to hear from you! Akash Sharma Email: akash.sharma@alikethoughts.com
Posted 3 weeks ago
4.0 - 9.0 years
15 - 20 Lacs
gurugram
Work from Office
We are seeking to hire an experienced Salesforce Business Analyst to join our company. As a Salesforce Business Analyst, you would analyze business processes, gather requirements, document Salesforce solutions, and manage projects. Coordinate with business stakeholders to identify business requirements. Ensure that business requirements are mapped to the functional specifications and prepare functional specification document with traceability to BRD. Manage various salesforce projects, including gathering information, planning, and executing projects. Maintain a functional grasp of the business requirements and project solutions. Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process. Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats. Skills Skill and behavioural competencies Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. Domain knowledge of Banking Applications Like LOS, Credit Card Onboarding Hands on experience of BA Role FSD creation Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features. Eliciting requirements, Excellent documentation skills Knowledge of Salesforce platform and experience in working in a similar role for Salesforce projects is desired. Ability to multi -task, meet deadlines and stay calm under pressure. Interest in studying and learning new things. Qualifications and Experience Requirement Salesforce Admin certification Salesforce Sales Cloud Consultant Salesforce Business Analyst
Posted 3 weeks ago
10.0 - 15.0 years
30 - 45 Lacs
noida, bengaluru
Hybrid
Own end-to-end Salesforce solution architecture for large-scale, enterprise-grade implementations Translate complex business requirements into scalable and extensible Salesforce designs Provide architectural leadership across Sales Cloud, Service Cloud, Experience Cloud, Field Service, CPQ, or Marketing Cloud Define integration strategy using REST/SOAP APIs, Middleware (e.g., MuleSoft), and 3rd-party applications Lead design sessions, architecture reviews, and technical deep-dives with stakeholders and developers Ensure alignment with Salesforce best practices, governor limits, data security, and compliance requirements Define and enforce development standards, DevOps practices (Salesforce DX, CI/CD), and version control workflows Guide multiple Salesforce scrum teams across offshore/onsite locations, acting as the technical escalation point Collaborate with Enterprise Architects, Solution Architects, Product Owners, and QA leads to ensure high-quality delivery Contribute to proposals, estimations, architecture artifacts, and technical roadmaps
Posted 3 weeks ago
6.0 - 11.0 years
12 - 22 Lacs
hyderabad, chennai, bengaluru
Hybrid
Job Title: Senior Salesforce Developer Experience Cloud Job Summary: We are seeking a highly skilled Senior Salesforce Developer with strong expertise in Experience Cloud (formerly Community Cloud) to lead the design, development, and deployment of scalable Salesforce solutions. The ideal candidate will have deep knowledge of Salesforce architecture, hands-on experience with Experience Cloud implementations, and a passion for delivering high-quality user experiences. Key Responsibilities: Design and develop custom Salesforce Experience Cloud sites using Lightning Components, Apex, Visualforce, and LWC. Collaborate with cross-functional teams to gather requirements and translate them into technical solutions. Implement and maintain secure, scalable, and high-performing Experience Cloud portals. Customize Salesforce objects, workflows, validation rules, and process builders. Integrate Salesforce with external systems using REST/SOAP APIs. Conduct code reviews, unit testing, and deployment using CI/CD tools. Troubleshoot and resolve issues related to Experience Cloud functionality and performance. Mentor junior developers and contribute to best practices and coding standards. Stay updated with Salesforce releases and recommend enhancements. Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 6+ years of Salesforce development experience. 3+ years of hands-on Experience Cloud development. Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC) . Experience with Salesforce Data Model, Security Model, and Sharing Rules . Familiarity with Salesforce DX, Git, and CI/CD pipelines . Experience with custom themes, branding, and site configuration in Experience Cloud. Salesforce certifications such as Platform Developer I & II, Experience Cloud Consultant are highly desirable.
Posted 3 weeks ago
7.0 - 12.0 years
17 - 30 Lacs
pune, bengaluru, mumbai (all areas)
Hybrid
Skilled in leveraging Agentforce to build AI-powered digital agents and automating workflows with Data Cloud to unify and activate customer data at scale. Strong background in Apex, LWC, integration (REST/SOAP APIs), and Salesforce ecosystem (Sales/ Service/ Marketing/CPQ/ any cloud). Proven track record of leading end-to-end implementations, optimizing performance, and mentoring junior developers in high-growth environments.
Posted 3 weeks ago
7.0 - 12.0 years
20 - 25 Lacs
gurugram
Work from Office
Dear Candidate , PFB the JD for Sales Force Business Analyst Profile and send your cv at softpathc3@gmail.com , if interested. Company : One of the leading Bank in India. Job Role : Sales Force Business Analyst Dept : Technology and Solutions Business Unit : Retail Assets Job Location : Gurgaon CTC : Upto 25lpa Roles & Responsibilities : Coordinate with business stakeholders to identify business requirements. Ensure that business requirements are mapped to the functional specifications and prepare functional specification document with traceability to BRD. Manage various salesforce projects, including gathering information, planning, and executing projects. Maintain a functional grasp of the business requirements and project solutions. Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process. Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats. Essential - • Salesforce Admin certification Salesforce Sales Cloud Consultant Salesforce Business Analyst Skill and behavioural competencies Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers. Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud An analycal problem solver who knows and employs all declarave automaon and Salesforce ecosystem features. Elicing requirements Excellent documentaon skills Knowledge of Salesforce plaorm and experience in working in a similar role for Salesforce projects is desired. Ability to mul-task, meet deadlines and stay calm under pressure. Interest in studying and learning new things. Project amangement and tracking Thanks Ruchira Katiyar Asst Manager - HR softpathc3@gmail.com Whats app - 8178737783
Posted 3 weeks ago
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