195 Experience Cloud Jobs - Page 2

Job Description: As a Salesforce Developer (Jr), you will be responsible for managing and maintaining our Salesforce CRM platform. This includes tasks such as user management, configuration, and troubleshooting. Your role will involve developing custom Salesforce solutions tailored to the specific needs of our business. Additionally, you will collaborate closely with our offshore and onsite teams to support various development and maintenance initiatives. To qualify for this position, you should have at least 4 years of robust development experience with Visualforce, LWC, Aura, Apex, SOQL, HTML5, and JavaScript within the Salesforce platform. A strong understanding of the core Salesforce platform, encompassing Sales Cloud, Service Cloud, Commerce Cloud, and Pardot, is essential. Functional knowledge of other areas of the Product Suite, such as Experience Cloud and Analytics Cloud, will be beneficial. Experience with Salesforce administration and configuration is a definite advantage. You should adhere to the best practices of Salesforce development, manage Salesforce user security and protocols, and monitor the performance of internal systems. Conducting QA/performance testing and adhering to quality assurance practices are also key responsibilities. Your role will involve assisting with the efficient implementation of new projects and features. Strong problem-solving skills are crucial, as is the ability to work cross-functionally in a fast-paced and dynamic work environment, either as part of a team or as an individual contributor. Good communication, interpersonal skills, and the ability to collaborate effectively within a team are essential attributes for success in this role. This position falls under the category of Salesforce development, and the work hours are from 1:00 pm to 10:00 pm (IST).,

As a Lead Salesforce L2/L3 Support Specialist-BAU at NTT DATA, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms, including Service Cloud, Experience Cloud, and Loyalty Cloud. Your role will involve both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and maintain support runbooks and knowledge articles. L2 Functional Support Activities: - Resolve configuration-related issues such as Flows, page layouts, and validation rules. - Manage Experience Cloud user roles, portal configurations, and access models. - Support loyalty program operations including member tier updates, points adjustments, and reward configurations. - Perform user management, data loads, exports, and permission reviews. - Coordinate with business stakeholders for clarification and closure of service requests. L3 Technical Support Activities: - Debug and fix Apex classes, triggers, batch jobs, and LWC components. - Support and enhance integrations using REST/SOAP APIs and Named Credentials. - Optimize backend processes, especially loyalty transaction handling and service workflows. - Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: - 5-7 years of Salesforce platform support experience, including admin and development. - Strong hands-on expertise in Service Cloud, Experience Cloud, and Loyalty Cloud. - Solid technical knowledge of Apex, SOQL, Lightning Web Components (LWC), Salesforce Flows, Process Automation, and API integrations. - Familiarity with ticketing tools such as Jira. - Ability to collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: - Ability to work independently and manage time effectively in the AU time zone. - Strong analytical and troubleshooting skills. - Clear communication with business and technical teams. - Ownership mindset with a focus on continuous improvement. Preferred Certifications: - Salesforce Certified Administrator (ADM 201). - Platform App Builder or Developer I. - Service Cloud Consultant. - Loyalty Management Accreditation (preferred). Note: Should be ready to travel to Australia upon visa processing on a rotation basis. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. With diverse experts in more than 50 countries, we are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we offer services including business and technology consulting, data and artificial intelligence, and industry solutions. NTT DATA is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in moving confidently into the digital future. Visit us at us.nttdata.com.,

As a Salesforce Engineering Leader at CriticalRiver Inc., you will be a key player in driving the success of Salesforce implementations and solutions. With over 15 years of experience, you will have the opportunity to lead a team of Salesforce professionals to deliver top-tier solutions that align with our clients" strategic business goals. Your role will involve leading the engineering excellence of the Salesforce practice, mentoring and managing a high-performing team, and ensuring the successful delivery of complex, enterprise-grade solutions. You will act as a subject matter expert in Salesforce, guiding the team in designing, developing, and implementing solutions that meet client requirements and drive customer satisfaction. In addition to overseeing the end-to-end delivery lifecycle of Salesforce projects, you will stay abreast of the latest Salesforce releases and best practices, promoting the adoption of new technologies and frameworks that improve efficiency and outcomes. Your leadership skills will be crucial in building and managing the team, fostering career growth, and creating a culture of innovation and accountability. To be successful in this role, you should have a Bachelor's degree in Computer Science or a related field, with a Master's degree preferred. You should have a minimum of 10 years of experience in Salesforce engineering, including at least 5 years in a leadership role within a services or consulting environment. Salesforce certifications are strongly preferred, along with deep expertise in Salesforce solutions, development, and integration techniques. Joining CriticalRiver will provide you with the opportunity to lead and shape a key practice within the organization, work with high-caliber clients, and make a meaningful impact on their digital transformation journey. As an employee-owned firm, CriticalRiver empowers its workforce to have a direct stake in the company's growth and success, fostering a collaborative and committed culture where innovation and accountability thrive.,

You will be responsible for collaborating with business stakeholders to identify their requirements and translate them into scalable Salesforce solutions. Your role will involve creating workflows, reports, custom objects, and validation rules to build configurable solutions. Additionally, you will be managing various Salesforce projects from gathering information to project execution. Your duties will also include formulating and maintaining Salesforce solution documentation, such as process flows, data models, and technical specifications. You will work closely with the design team to ensure that critical business operations are addressed effectively. Educating and promoting CRM standard procedures to align solutions with the business's overall strategy is a key aspect of this role. As part of the job, you will need to establish a requirements management strategy for projects, outlining the process for elicitation, documentation standards, and formats. Familiarity with backlog grooming processes and the ability to plan and monitor scope within project boundaries will be essential. You will collaborate with the product owner to define value, priorities, and scope for upcoming releases and sprints. To excel in this position, you must possess excellent knowledge and demonstrated expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ. Proficiency in development tools and processes for creating use cases and designing project requirements is necessary. Critical thinking, analytical skills, and the ability to solve complex problems in a fast-paced environment are crucial. You will work closely with cross-functional teams to develop sustainable applications and leverage declarative automation and Salesforce ecosystem features. Effective communication with technical and non-technical stakeholders, strong interpersonal skills, and organizational abilities are essential. A bachelor's degree in business administration, computer science, management information systems, or a related field is required. Furthermore, you should have the capability to understand clients" diverse requirements and translate them into a compelling vision and roadmap. Proficiency in Scrum, Agile, SAFe, DevOps, and tools like Jira and Confluence is preferred. Prior experience in Salesforce implementation across the entire Software Development Lifecycle (SDLC) will be advantageous for this role.,

Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that focuses on developing innovative solutions for customers and team members globally. These solutions aim to enhance productivity, minimize expenses, and update technology infrastructure to provide exceptional customer experiences. We are looking for a highly experienced Salesforce Architect with over 12 years of expertise in designing and implementing scalable Salesforce solutions. The ideal candidate should have a profound understanding of Salesforce platform capabilities, architecture best practices, and enterprise application integration. As a Salesforce Architect, you will play a crucial role in defining architectural roadmaps, ensuring optimal performance, and leading technical teams to deliver business-critical solutions. Key Responsibilities: **Architecture and Design:** - Define and design scalable Salesforce architecture aligned with business goals and IT strategy. - Lead the technical design process while ensuring compliance with architectural standards, security policies, and governance frameworks. - Evaluate and select appropriate Salesforce tools, technologies, and APIs for building robust solutions. - Develop and maintain architectural blueprints and technical documentation. **Solution Implementation and Integration:** - Lead end-to-end Salesforce implementation projects, including configuration, custom development, and integration with enterprise applications. - Define and implement data models, security models, and sharing rules across Salesforce platforms. - Design and oversee Salesforce integration with other enterprise systems using APIs, middleware, and integration tools. **Technical Leadership and Governance:** - Provide technical leadership to development teams, ensuring adherence to Salesforce best practices and coding standards. - Collaborate with stakeholders to translate business requirements into scalable technical solutions. - Conduct code reviews, troubleshoot performance issues, and optimize Salesforce implementations. **Security and Compliance:** - Ensure Salesforce solutions comply with security standards, data privacy regulations, and industry best practices. - Implement role-based security, object-level permissions, and data encryption to protect sensitive information. **Continuous Improvement and Innovation:** - Stay updated with Salesforce product releases, features, and industry trends. - Drive the adoption of new tools and technologies to enhance Salesforce platform efficiency. Required Skills and Experience: **Technical Skills:** - Strong expertise in Salesforce Service Cloud, Sales Cloud, Experience Cloud, and Marketing Cloud. - Proficiency in Apex, Visualforce, AURA, Lightning Web Components (LWC), SOQL, and SOSL. - Experience with Salesforce API integrations, middleware, ETL tools, CI/CD pipelines, and version control. **Architectural Expertise:** - Strong understanding of Salesforce architecture patterns, multi-org strategy, and governance models. - Experience in designing multi-cloud solutions and integrating Salesforce with enterprise systems. - Knowledge of Salesforce DevOps, release management, and sandbox management. **Certifications:** - Salesforce Certified Technical Architect (CTA) (Preferred or willingness to pursue) - Salesforce Certified Application Architect, Salesforce Certified System Architect, and other relevant certifications. **Soft Skills:** - Strong leadership and mentorship skills. - Excellent communication and collaboration abilities. - Effective task prioritization and project management skills. - Analytical mindset with problem-solving capabilities. **Education:** - Bachelors or masters degree in computer science or related field. - 12+ years equivalent work experience in information technology or engineering. - Advanced degree may offset the experience requirement. **Preferred Qualifications:** - Experience in Agile environments with a strong understanding of Agile delivery frameworks. - Hands-on experience with Salesforce Einstein Analytics, CPQ, and Field Service Lightning. **Work Environment:** - Opportunity to work on cutting-edge Salesforce implementations and enterprise-level solutions. - Work from office per policy guidelines and collaborate with teams across multiple time zones.,

As a Salesforce Technical Lead/Architect at NTT DATA in Pune, Maharashtra, India, you will play a critical role in developing sophisticated and scalable Salesforce applications. You will be responsible for designing and implementing advanced Lightning Web Components (LWC) applications that integrate seamlessly with Salesforce back-end logic and third-party systems. Your expertise in LWC development and Salesforce Data Cloud will be instrumental in optimizing performance and enhancing user experience. Your key responsibilities will include developing complex front-end components using LWC, Apex, and other Salesforce technologies, as well as leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns to create dynamic and interactive user interfaces. You will ensure best practices in security, scalability, and maintainability for all Salesforce applications while also supporting the configuration of Data Cloud data models and integration with Salesforce apps. To be successful in this role, you should have at least 5 years of experience in Salesforce development with a strong proficiency in JavaScript, TypeScript, and CSS. You should also possess in-depth knowledge of event-driven architecture, Apex classes, and Visualforce, along with hands-on experience in Salesforce integrations using REST/SOAP APIs and Platform Events. Additionally, a basic understanding of Salesforce Data Cloud concepts and certifications such as Salesforce Certified Platform Developer I & II will be highly valued. In addition to technical skills, you should have strong problem-solving abilities, excellent communication skills, and the ability to collaborate effectively with cross-functional teams. Experience with Agile/Scrum development methodologies, mentoring junior developers, and providing technical leadership will be essential. Your familiarity with Salesforce data model, integration techniques, Governor Limits, and declarative tools will also be beneficial in this role. Join NTT DATA, a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. Be part of a diverse team with experts in over 50 countries and contribute to the development, implementation, and management of cutting-edge digital and AI infrastructure. Embrace the opportunity to work with established and start-up companies, staying ahead with Salesforce releases and best practices to drive digital transformation confidently and sustainably into the future.,

You should have at least 5 years of experience in Salesforce with end-to-end implementation, including actively participating in discovery and solution design workshops. Your responsibilities will include analyzing business requirements, performing gap analysis, and root cause analysis. You will be expected to write user stories and acceptance criteria based on business needs. In this role, you will be responsible for providing a strong technical foundation to guide customers on the best way to design and implement applications. You should also have a strong affinity towards leading and driving solutions, as well as helping in team building. Experience working in a Global Delivery Model (Onshore - Offshore) is required. Additionally, you will need to proactively communicate changes and improvements in the Salesforce space, identify opportunities for continuous improvements, and work closely with Practice Leaders to implement them. Strong communication and assertive skills are essential for collaborating with project stakeholders and designing technical solutions and workarounds for business requirements. You will lead and manage a team of up to 15 individuals, fostering a collaborative and high-performance work environment. Providing guidance, support, and mentorship to team members will be crucial. Leading end-to-end project management to ensure timely and successful delivery of Salesforce solutions is a key aspect of this role. Mentoring juniors, handling training of new joiners, formulating proposed approaches, plans, schedules, and estimating efforts to meet business objectives are also part of your responsibilities. You will closely monitor progress against plans, ensure actions are taken to deliver according to agreed schedules, allocate project tasks to optimize team members" capabilities, and drive the team to follow SFDC best practices. As a Business Analyst with over 5 years of experience, you should have a good understanding of SFDC basics, customization experience, and development experience. Experience working with Sales Cloud, Service Cloud, and Experience Cloud is required. Project management and team handling experience will also be beneficial in this role.,

You will be joining the CRM team within Corporate Engineering as a Senior Salesforce Developer at LSEG (London Stock Exchange Group), a world-leading financial markets infrastructure and data business with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade. With over 23,000 employees in 70 countries, LSEG aims to drive financial stability, empower economies, and enable customers to create sustainable growth. As a Senior Salesforce Developer, you will have 8 years of technical experience and a minimum of 6 years of hands-on experience working with Salesforce. Your responsibilities will include translating business requirements into Salesforce solutions, working with Apex and Visualforce, utilizing Salesforce declarative tools such as Flows, and having experience with Lightning web components, Lightning platform, CPQ, Sales cloud, CI/CD, and Deployment tools. You will be responsible for providing technical solutions, testing and debugging apex code, ensuring the quality and performance of the Salesforce application. Preferred skills and experience include working with Integrations using REST and SOAP APIs, Experience Cloud, troubleshooting skills, and a basic understanding of financial markets. You should be able to work independently and in a team environment, communicate effectively in English, manage your own work, and multitask to meet tight deadlines. A proactive attitude, customer focus, and commitment to team goals are essential qualities. Educational requirements include a professional qualification, a BS/MS degree in Computer Science or related field, and strong communication skills. Curiosity about new technologies, creativity, and initiative-taking are valued attributes. Relevant DevOps certifications and Agile-related certifications are beneficial. In this role, you will collaborate with global teams in different time zones, business stakeholders, and cross-functional teams to develop high-quality solutions on the Salesforce platform. You will be involved in project-related activities, system design consulting, capacity planning, and launch reviews. Your responsibilities will also include managing project priorities, timelines, and resources, providing customer service, performing code reviews, driving continuous development process enhancements, and collaborating with other teams for seamless system integrations. Joining LSEG means being part of a diverse workforce that values individuality and encourages new ideas. You will be part of a collaborative and creative culture committed to sustainability and supporting sustainable economic growth. LSEG offers a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.,

As a Strategic Advisor, you will be responsible for designing and delivering complex, enterprise-scale Salesforce solutions for customers in the Financial Services Industry. Your role will involve bringing together teams across different stakeholders to realize a strategic vision. You will support the full implementation lifecycle, from scoping to deployment, in an evolving ecosystem consisting of clients and partners. Your responsibilities will include end-to-end solutioning of enterprise applications, designing and building Salesforce Industry-specific solutions for Financial Services. You will become a deep product expert with Salesforce Financial Services Cloud (FSC) applications and work closely with sales and delivery teams to ensure customer success. The role requires maintaining an ongoing, comprehensive understanding of the cloud-computing ecosystem. Additionally, you will be involved in pre-sales engagement and understanding customer business needs to design tailored Salesforce solutions that align with business objectives. Your responsibilities will also include leading a team of architects focused on delivering optimized solutions for Financial Services clients using various Salesforce platforms. You will mentor and guide development teams, play a program architect and advisory role for driving enterprise-level digital transformation, create integration and data migration strategies, design and architect complex enterprise applications, and leverage OmniStudio tools for financial services-specific solutions. Furthermore, you will serve as a trusted advisor to clients, lead functional and technical workshops, guide customers, partners, and implementation teams on digital transformation, lead customer expectations, negotiate solutions to complex challenges, establish technical governance standards, and identify and lead risk areas proactively. To qualify for this role, you should have 14+ years of experience in developing technology solutions, 5+ years of experience in client-facing projects in system development and business consulting, expertise in Salesforce Financial Services Cloud and other Salesforce platforms, experience in various domains such as Retail Banking, Commercial Banking, Wealth Management, Insurance, and Mortgage/Loan Management, integration architecture knowledge, experience with REST & SOAP APIs, Apex Design Patterns, Platform Security, Identity and Access Management, Data Architecture and Management, Architectural Design Patterns, and experience with modern web technologies. Additionally, having certifications such as Application & System Architect Certifications is preferred. Strong presentation and communication skills are essential, along with the ability to develop content for executive-level audiences.,

Required Skills Minimum 8 years of total experience in IT. Minimum 5 years of experience as a Technical Lead in Salesforce projects. Strong knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel. Expertise in AI technologies such as Einstein Bots and Genesys AI. Proven experience in developing Salesforce customizations (Apex/Lightning), integration, and executing data migrations. Excellent leadership and communication skills. Experience with integration tools like MuleSoft and API Gateway. Strong problem-solving and analytical skills. Ability to lead technical requirements sessions and document technical solutions. Excellent documentation skills and attention to detail. Relevant Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are a plus. Must have expertise in Salesforce Service Cloud, Einstein AI, and Data Cloud. Proficient in writing Apex classes, triggers, and batch processes. Experience in developing custom Lightning components using LWC. Ability to create and customize Visualforce pages. Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL). Proficiency in JavaScript for developing interactive web applications. Knowledge of HTML and CSS for front-end development. Experience with REST and SOAP APIs for integrating Salesforce with external systems. Ability to write unit tests and perform automated testing using Salesforce testing frameworks. Familiarity with version control systems like Git.7 Education / Certification Bachelors degree or equivalent experience. Relevant certifications in Salesforce (e.g. Service Cloud/Experience cloud) are a plus

Roles and Responsibilities Design, develop, test, deploy, and maintain Salesforce solutions using Apex, LWC, and other relevant technologies. Collaborate with cross-functional teams to gather requirements and deliver high-quality software products. Troubleshoot issues related to Salesforce platform performance optimization and data migration. Ensure compliance with industry standards for security, scalability, and reliability. Participate in code reviews to improve overall quality of the product. Desired Candidate Profile 7-9 years of experience in Salesforce development with expertise in Sales Force Development (SFDC), Experience Cloud (XC), Lightning Web Components (LWC). Bachelor's degree in Any Specialization (B.Tech/B.E.). Strong understanding of Agile methodology and ability to work effectively in an iterative environment. Proficiency in developing complex triggers such as Batch APEX classes & interfaces.

You will be responsible for leading agile teams and ensuring the successful delivery of Salesforce projects. As a Salesforce Technical Scrum Master, you will need to have a strong technical background in Salesforce and a deep understanding of agile methodologies to effectively manage development efforts. Your key responsibilities will include facilitating various Scrum ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives. You will act as a servant leader, ensuring that agile best practices are followed and continuously improved. Your role will involve removing impediments to team progress, fostering a culture of continuous improvement, and collaborating with Product Owners to maintain a well-groomed product backlog. Additionally, you will need to monitor sprint metrics like velocity and burndown charts, and communicate progress to stakeholders. In terms of Salesforce technical leadership, you will provide guidance to the team on Salesforce best practices, architecture, and development standards. Collaboration with developers, architects, and administrators will be essential to deliver high-quality solutions on the Salesforce platform. This includes working on Service Cloud, Sales Cloud, Marketing Cloud, or custom applications, as well as supporting integration efforts with other enterprise systems and troubleshooting technical issues within the Salesforce environment. Stakeholder communication is a crucial aspect of this role. You will work closely with business stakeholders to understand project objectives, dependencies, and priorities. Your responsibilities will also include translating business requirements into technical tasks and user stories, ensuring alignment between business needs and technical solutions, and presenting updates, risks, and deliverables to executives and project sponsors. As an Agile Project Manager, you will be expected to develop and maintain project timelines to ensure on-time delivery of Salesforce solutions. Managing cross-functional team dynamics, dependencies across teams, and fostering a high-performing team environment are key aspects of this role. You will also need to address performance challenges as needed. Key skills required for this role include experience with Sales, Service, Financial Service, Health & Experience Clouds, as well as working knowledge of LWC, Apex, Lightning, and Salesforce development and deployment tools. Strong problem-solving and analytical skills, attention to deadlines and budgetary guidelines, and excellent written and verbal communication skills are essential. Additionally, you should have excellent presentation skills. In terms of qualifications and experience, you should have a total of 10-12 years of experience, a Bachelor's degree in computer science, Information Technology, or a related field, and be a Certified Scrum Master (CSM) or hold equivalent Agile certifications. Salesforce Certifications such as Salesforce Administrator, Platform Developer, or Application Architect are required, along with at least 5 years of experience in Salesforce development or technical roles and 3+ years of experience as a Scrum Master in an Agile environment. A strong understanding of Agile frameworks like Scrum, Kanban, SAFe, and tools like Jira and Confluence is also necessary for this role.,

Lead Salesforce solution architecture across Sales, Service, and Experience Clouds. Define scalable designs, integrations, and governance. Drive DevOps practices, mentor developers, and ensure secure, high-performance Salesforce delivery Required Candidate profile 10–12 yrs Salesforce experience with expertise in Apex, LWC, APIs, and multi-cloud architecture. Strong in integration, CI/CD (Copado/Gearset), and performance optimization. Salesforce Architect cert

As a Senior Salesforce Developer at NTT DATA in Pune, Maharashtra, India, you will be responsible for designing and implementing advanced Lightning Web Components (LWC) applications that integrate with Salesforce back-end logic and third-party systems. You will create dynamic user interfaces using LWC, Apex, and other Salesforce technologies, optimizing components for performance and developing solutions leveraging Salesforce APIs, Apex, and Integration Patterns. Your role is critical in building sophisticated, scalable, and performance-optimized Salesforce applications. You will also be required to have a foundational understanding of Salesforce Data Cloud concepts, supporting the configuration of data models, integration with Salesforce apps, and effective data management and activation. Collaboration with the data team to ensure effective data management and activation across Salesforce ecosystems is essential. To qualify for this role, you should have at least 5 years of experience in Salesforce development, with expertise in LWC, Apex, and Aura components. Proficiency in JavaScript, TypeScript, and CSS for front-end development is necessary, along with hands-on experience in Salesforce integrations using REST/SOAP APIs and Platform Events. Strong problem-solving skills, excellent communication, and the ability to collaborate with cross-functional teams are key requirements. Preferred certifications include Salesforce Certified JavaScript Developer I, Salesforce Certified Platform Developer I & II, and Salesforce Certified Experience Cloud Consultant. Soft skills such as mentoring junior developers, technical leadership, and experience with Agile/Scrum development methodologies are highly valued. Join NTT DATA, a global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team in more than 50 countries and a robust partner ecosystem, we offer services in business and technology consulting, data and artificial intelligence, industry solutions, and application development and management. Stay ahead in the digital world with NTT DATA, a part of NTT Group investing in R&D to support organizations and society's digital transformation. Visit us at us.nttdata.com.,

At Owens & Minor, you play a crucial role in the healthcare industry. Being a part of a Fortune 500 company with 350+ facilities nationwide and a global presence in over 90 countries, we are dedicated to offering integrated technologies, products, and services that cater to the full spectrum of healthcare. Our primary focus is on serving our customers and ensuring the well-being of their patients. Your mission is to support our customers in advancing healthcare, and your journey to success commences with your contributions to our team. Responsibilities Aspects of the Role: Solution Implementation: - Develop, customize, and deploy solutions on various Salesforce platforms, such as Sales Cloud, Service Cloud, and Experience Cloud. - Collaborate with diverse teams to create, implement, and enhance B2B and B2C Commerce Cloud solutions. - Contribute to the improvement of the Order Management System (OMS) through implementations and upgrades. - Manage deployment pipelines and release procedures, utilizing tools like Copado for efficiency. - Take charge of projects, ensuring the delivery of high-quality solutions within specified timelines. - Work closely with business stakeholders to gather requirements, analyze them, and propose innovative solutions in line with Owens & Minor's core values. - Utilize CPQ (Configure, Price, Quote) and Marketing Cloud knowledge to optimize both customer-facing and internal processes. Integration & Technical Proficiency: - Establish and maintain integrations between Salesforce and other enterprise systems. - Lead the implementation of complex Salesforce features, such as custom objects, Apex code, Visualforce pages, Lightning components, and flows. - Uphold the quality and performance of implemented solutions through code reviews, testing, and optimization. - Collaborate with cross-functional teams to integrate Salesforce with external systems and data sources. - Ensure compliance with best practices, coding standards, and security protocols. - Address and resolve issues promptly to maintain platform stability and performance. Qualifications: - A minimum of 5 years of practical experience in Salesforce development. - Strong expertise in Sales, Service, and Experience Cloud development and customization. - Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs. - Preferred certifications in Salesforce, such as Platform Developer I/II, Service Cloud Consultant, Marketing Cloud, or B2B Commerce Cloud Specialist. - In-depth knowledge of Salesforce platform components, including Sales Cloud, Service Cloud, App Cloud, and Platform Developer tools. - Proficiency in Apex, Visualforce, Lightning Web Components, and other Salesforce development technologies. - Experience with integration technologies like APIs, web services, and middleware solutions. - Sound understanding of data modeling, database design, and data security principles. - Excellent problem-solving, analytical, and troubleshooting abilities. - Strong communication and collaboration skills, with the capacity to work effectively with diverse teams. - Experience in mentoring and guiding team members. If you believe that this opportunity aligns with your career aspirations, we welcome you to apply. Applications for this position will be accepted on an ongoing basis.,

Job Opening: Salesforce Trainer (Full Time/ Part Time) Location: Magarpatta, Pune. Experience: 2+ Years About the Role We are looking for a Salesforce Trainer to join our team and lead training sessions focused on both Salesforce Administration and Development . This role is perfect for someone who is not only passionate about the Salesforce ecosystem but also has a knack for teaching and mentoring others. Youll be responsible for delivering high-quality, hands-on training to individuals or batches, ensuring learners gain deep knowledge of Salesforce configuration, customization, and development best practices. Key Responsibilities: Training: Deliver end-to-end training on Salesforce Admin and Development. Create and maintain training materials, hands-on labs, and real-time project use cases. Key topics include: Salesforce Configuration & Customization Apex Programming, Triggers, and Lightning Components Integrations using REST/SOAP APIs Flows, Deployment, and Debugging tools Cover modules like Sales Cloud, Service Cloud, and Experience Cloud. Mentor learners, assess performance, support on live projects, and guide certification prep. Must-Have Skills Strong hands-on expertise in: Salesforce Administration Apex, Triggers, SOQL, SOSL Salesforce Configuration & Customization Lightning App Builder, Flow Builder Integration using REST/SOAP APIs Experience working with: Sales Cloud/ Service Cloud, and Experience Cloud Strong understanding of SDLC, Agile methodologies, and deployment strategies. Excellent communication and presentation skills. Passion for mentoring and training. Nice to Have Salesforce Certifications (Admin, Platform Developer I/II, App Builder, etc.) Experience designing training programs or working in an L&D environment. Why Join Us Opportunity to shape the next generation of Salesforce professionals. Work with a passionate and growing team. Continuous learning and career growth opportunities. Show more Show less

As a highly accomplished and strategic Salesforce Solution Architect, you will be responsible for leading solution design processes for new business opportunities by understanding client needs and translating them into innovative Salesforce solutions. Your role will involve architecting scalable, secure, and high-performing solutions that align with client objectives and technical landscapes, defining technical visions, and presenting proposed solutions to clients through compelling presentations. In the pre-sales phase, you will act as the primary technical point of contact, collaborating with sales teams to develop winning strategies, conduct discovery workshops, and deliver tailored solution proposals. You will contribute to creating sales collateral, participating in client presentations, and articulating technical capabilities and solution differentiators in RFP/RFI responses. Additionally, you will play a key role in contributing to the development and refinement of Salesforce & AI go-to-market strategies, collaborating with marketing teams to create impactful content, staying updated on Salesforce product updates, industry trends, and competitive landscapes, and identifying opportunities for new service offerings based on market demand. Your responsibilities will also include collaborating with delivery teams, providing technical guidance and mentorship, contributing to internal knowledge assets, and methodologies related to Salesforce solutioning and pre-sales. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, along with 10+ years of experience in the Salesforce ecosystem focusing on solution architecture and pre-sales activities. You are expected to have deep knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, and various clouds, a proven track record of successfully architecting complex Salesforce & AI solutions, strong communication and presentation skills, and the ability to work independently and collaboratively in a fast-paced environment. Relevant Salesforce Consultant certifications are highly preferred, and experience with industry verticals, other CRM systems, integration tools, project management methodologies, and pricing models for Salesforce implementations will be advantageous.,

NTT DATA is looking for a Salesforce Developer- Agentforce, Experience Cloud to join their team in Pune, Maharashtra, India. As a Senior Salesforce Developer, you will be responsible for designing, developing, and implementing AI-driven solutions using Salesforce Einstein features for Sales and Experience Cloud. You will collaborate with architects, AI engineers, product managers, data scientists, and developers to integrate third-party applications, automate workflows, and create intelligent data-driven decision systems within Sales Cloud and Experience Cloud environments. Your key responsibilities will include building and customizing Lightning components, Apex classes, Visualforce pages, Flows, and APIs to support agent and customer portals. You will also design and implement seamless integrations with core systems such as policy administration, claims, billing, and document management. Collaborating with stakeholders to gather requirements and ensure successful implementation of AI/ML solutions aligned with business goals will be a crucial part of your role. To be successful in this position, you should have 6+ years of overall experience in Salesforce development with at least 2+ years of hands-on experience in Salesforce AI Solutions development. Expertise in Salesforce Einstein AI features, customizing applications using Apex, LWC, Lightning Flows, data modeling, and data integration using REST APIs is required. You should have a good understanding of machine learning algorithms, Salesforce architecture, NLP, image recognition, sentiment analysis, and other AI applications. Preferred skills include Salesforce certifications in areas such as Einstein Analytics and Discovery Consultant, Salesforce Platform Developer II, or Salesforce Certified AI Associate. Hands-on experience with Salesforce Data Cloud and Agentforce, strong command of Apex, Lightning Web Components (LWC), SOQL, and Flow Builder, as well as experience in integrating Salesforce with external systems using REST, SOAP, middleware, or event platforms will be advantageous. NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, they offer business and technology consulting, data and artificial intelligence solutions, industry expertise, application development, infrastructure management, and digital and AI infrastructure services worldwide. Join NTT DATA to be part of a diverse team and contribute to shaping the digital future. Visit us at us.nttdata.com.,

Job Summary We are looking for a passionate and skilled Salesforce Junior Consultant with 5 to 8 years of experience working across Salesforce Health Cloud , Experience Cloud , and Service Cloud . The ideal candidate should have a solid understanding of Salesforce implementation best practices, healthcare workflows, and client engagement strategies. Experience with Agent Force is a strong plus , as its an emerging capability being adopted in our client engagements. Required Skills & Experience 58 years of hands-on experience with Salesforce CRM, including at least: 2+ years with Health Cloud 2+ years with Experience Cloud 2+ years with Service Cloud Strong understanding of Salesforce configuration and declarative tools (Flows, Process Builder, Validation Rules, Reports, Dashboards). Familiarity with healthcare domain processes such as care coordination, patient/member engagement, and provider communication. Ability to troubleshoot issues and support enhancements in production environments. Good communication and collaboration skills for working in cross-functional teams. Comfortable working in Agile delivery models and using tools like JIRA, Confluence, etc. Preferred / Nice To Have Experience with or exposure to Agent Force highly desirable. Salesforce certifications (one or more preferred): Salesforce Administrator Health Cloud Consultant Experience Cloud Consultant Service Cloud Consultant Exposure to Apex/Visualforce/Lightning Web Components is a plus (but not mandatory). Understanding of Salesforce integration methods (REST, SOAP APIs) is a plus. Show more Show less

Salesforce Health Cloud Solution Architect with 8+ years of experience, including 3+ years in Health Cloud. Skilled in designing scalable healthcare solutions, Home Health data models, HL7/FHIR integrations, and Salesforce customization (Apex, LWC).

Job Description: Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Duties/Responsibilities: Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission sets, profiles, roles, public groups, and OWD/sharing settings. Develop and manage declarative automation: Flows, Process Builder, Approval Processes, and Validation Rules. Implement security best practices including 2FA, session timeout policies, IP restrictions, and field-level security. Create and maintain data models, schema builder designs, and custom metadata types. Administer Marketing Cloud Account Engagement (Pardot) assets, segmentation, forms, and engagement studio. Oversee CPQ, Spiff, and Revenue Cloud configurations quoting, pricing, product catalog setup. Build advanced reports and dashboards for executive stakeholders using joined reports and bucket fields. Perform scheduled sandbox refreshes, metadata backups, and change set deployments. Collaborate with engineering for custom development integration (Apex, LWC, REST/SOAP APIs, Workbench). Support production deployments, UAT cycles, and documentation for audits and governance reviews. Skill Set Requirements: 5+ years as Salesforce Administrator in a multi-cloud org (Sales, Service, Revenue, Community, or Marketing Cloud). Salesforce Certified Administrator (Required). Advanced Admin or Platform App Builder is a plus. Hands-on experience with Flow Orchestrator, Dynamic Forms, and Custom Metadata Types. Strong understanding of data architecture, API integrations, and platform event handling. Exposure to tools like Workbench, Data Loader, VS Code with Salesforce CLI. Experience working with AppExchange packages like CPQ Plus, Spiff, and Backup & Restore. Knowledge of Change Set deployments, unlocked packages, and DevOps tools (Gearset/Copado preferred). Ability to manage high-volume environments (100+ users) and optimize login-based licenses (Community users). Administer and maintain Rently's custom eCommerce portal built on Salesforce Experience Cloud, ensuring smooth functionality, secure access, and a seamless user experience. Nice to Have: Familiarity with OmniStudio, Einstein Analytics, and Data Cloud segmentation logic. Understanding of Salesforce Shield, encryption, and audit trail configurations. Ability to write SOQL, basic Apex triggers, and troubleshoot Lightning Web Components. Previous experience transitioning Salesforce orgs between license editions or environments. Why Join Rently? Be part of a rapidly growing PropTech company transforming the rental industry. Opportunity to lead Salesforce platform governance and roadmap at an enterprise scale. Get exposure to a modern stack including Marketing Cloud, Revenue Cloud, Spiff, and CPQ. Collaborate with a tech-first team that embraces automation, observability, and innovation. Competitive compensation, flexible work environment, and strong ownership culture. Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So, candidates who are willing to commit to a minimum of 2 years need to apply.

Position : Senior Salesforce Developer Location : Chennai, Bangalore, Hyderabad, Mumbai, Pune, Gurgaon and Noida Role & responsibilities 7+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Strong expertise in Salesforce administration: Security, Data Model, Access Control, Reports/Dashboards, Data Loader, and Flow Automation. Advanced development skills: Lightning Web Components (LWC) Apex, SOQL/SOSL, REST/SOAP APIs, and Event-Driven Architecture (Platform Events, Change Data Capture) Integration patterns (Middleware like Boomi/MuleSoft preferred over custom code) Full SDLC participation: Requirement analysis, design, development, testing (unit/integration), deployment (CI/CD), and maintenance. Multi-org environment experience (mergers, acquisitions, or multi-brand setups). Performance optimization: Governor limits, bulkification, indexing, and best practices for scalability. DevOps & CI/CD: Version control (Git), Salesforce DX, metadata deployments, and sandbox management. Debugging & Troubleshooting: Proficient with Debug Logs, Developer Console, and Event Monitoring. Certifications (At Least One Required): Salesforce Certified Administrator Salesforce Certified Platform Developer I or II (Bonus: Application Architect/System Architect certifications) Good to Have: Industry-Specific Knowledge: Non-Profit Success Pack (NPSP) Health Cloud Data Cloud Tools & Integration Experience: Middleware/ETL: Boomi, MuleSoft, or Informatica Dev Tools: VS Code, Salesforce CLI, Copado/Flosum (for release management) Testing: Provar, Selenium, or Salesforce Test Automation SSO: SAML/OAuth, Okta, or Azure AD Genesys (for contact center integrations) Soft Skills & Extras: Agile/Scrum experience (JIRA/Confluence) Data migration expertise (Own Backup, ETL tools) JavaScript/TypeScript (for advanced LWC development) Note : If interested, kindly share your resume to "Madhan.Suresh@citiustech.com" Thanks & Regards, Madhan

As an experienced Salesforce CRM Technical Architect, you will be responsible for leading the architecture, design, and development of scalable enterprise-level Salesforce solutions. With a minimum of 10 years of Salesforce experience, you will handle end-to-end project architecture, identifying system gaps, and optimizing solutions to align with business goals. Your key responsibilities will include analyzing existing implementations, proposing improvements, translating business requirements into technical solutions, overseeing integration strategies, guiding development teams, and making project-level architectural decisions. You should possess deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform customization. Your technical skills should include proficiency in Apex, Visualforce, Lightning Components (LWC), REST/SOAP APIs, Salesforce Data Modeling, Security, Integration, and Governance. Additionally, you will be required to conduct code reviews, technical assessments, enforce design patterns, and work with tools like VS Code, Git, Jira, and Jenkins. Salesforce Architect certifications, such as Application Architect, System Architect, and CTA, are highly desirable. Strong problem-solving, communication, and leadership skills are essential for this role. In this position, you will provide leadership in troubleshooting, performance tuning, and mentorship to developers and junior architects on architecture patterns and practices. Preferred certifications include Salesforce Certified Technical Architect (CTA), Salesforce Application Architect/System Architect, Salesforce Platform Developer I & II, and Salesforce Integration Architecture Designer. Your role will be crucial in driving the success of Salesforce projects and ensuring alignment with business objectives.,

You have an exciting opportunity to join our team as a Salesforce Technical Architect with over 10 years of IT experience, including at least 5 years in Salesforce architecture and development. In this role, you will be responsible for leading the design and implementation of enterprise-grade Salesforce solutions. Your primary focus will be on providing architectural direction, ensuring alignment with business goals, and overseeing the technical execution of Salesforce projects across Sales Cloud, Service Cloud, Experience Cloud, and Revenue Cloud. As the Salesforce Technical Architect, you will design end-to-end scalable and secure Salesforce architecture across multiple clouds, lead technical design sessions, and contribute to architectural decisions and governance. You will review and oversee development practices to ensure coding standards, performance, and maintainability, while also providing technical leadership and mentoring to developers and administrators. It is essential that you have extensive experience with the Salesforce platform, including Sales Cloud, Service Cloud, Experience Cloud, and Revenue Cloud. Your strong expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs will be crucial in this role. Additionally, your proven experience in designing scalable architecture and integrations with external systems using REST/SOAP APIs and middleware tools will be highly valued. To excel in this role, you must also have experience with CI/CD tools such as Salesforce DX, Git, Jenkins, and Copado. A solid understanding of enterprise architecture principles, data modeling, and performance optimization is also required. If you are passionate about Salesforce architecture and development, excel in technical leadership, and are eager to work with cutting-edge technologies, we look forward to receiving your application.,

As a Salesforce Technical Architect with experience in the Life Sciences domain, you will play a crucial role in leading the design and delivery of scalable, secure, and high-performance solutions on the Salesforce platform. Your responsibilities will include collaborating with stakeholders to gather requirements, architect solutions, and oversee the technical implementation. It will be your duty to ensure that the Salesforce ecosystem aligns with business objectives while adhering to best practices and governance standards. You must possess at least 15 years of total experience with a specific focus on Salesforce architecture, solution design, and implementation for a minimum of 10 years. Holding certifications such as Salesforce Certified Application Architect, Salesforce Certified System Architect, and Healthcloud certifications would be advantageous. A deep understanding of Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud is essential for this role. Additionally, you should have 6-8 years of experience within the Life Sciences domain and exhibit strong proficiency in Apex, Visualforce, Lightning Components, SOQL, and Salesforce integration tools. Moreover, you should have hands-on experience with integration tools and techniques such as REST/SOAP APIs, MuleSoft, etc. Your communication skills, both verbal and written, should be robust to effectively collaborate with technical and non-technical stakeholders. Strong analytical and problem-solving skills are also necessary to identify gaps and propose innovative solutions. Preferred qualifications for this position include familiarity with Agile/Scrum methodologies and knowledge of enterprise architecture frameworks like TOGAF.,