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7 Exotel Jobs

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1.0 - 3.0 years

0 Lacs

gurugram, haryana, india

On-site

Job Position: Customer Experience Executive Exp: 1-3 yrs Location: Udyog Vihar, Gurgaon Who we are: FS Life is a group of homegrown brands that are thoughtful, relevant and solve unmet apparel and lifestyle needs for the modern Indian woman. It launched in September 2016 with FableStreet , a premium western wear brand that provides the best fit for Indian women. Pink Fort a modern Indian wear brand reimagining traditional clothing for the woman of today. Roles & Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat. Resolve customer complaints and issues efficiently while ensuring customer satisfaction. Provide accurate responses to customer qu...

Posted 1 week ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routin...

Posted 3 weeks ago

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3.0 - 5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Job Profile:- We are looking for an experienced Dialer Engineer with 3-5 Years of experience in VoIP & Dialer System , who specializes in building, customizing, and optimizing dialer platforms for large-scale contact center solutions. The ideal candidate should have strong expertise in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio , along with hands-on experience in integrating CPaaS and Telephony APIs . Typical work week looks like:- Install, configure, and customize Vicidial / GoAutoDial / other dialer systems Manage and optimize Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services Implement and fine-tune Predictive Dialer, Auto Dialer, IVR, and Call Routi...

Posted 3 weeks ago

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4.0 - 8.0 years

0 - 0 Lacs

karnataka

On-site

As an RTC / Voice Streaming Engineer, you will be responsible for building and optimizing real-time voice infrastructure with a focus on low-latency audio streaming and CPaaS integrations. Your expertise in Node.js and WebSocket audio streaming will be essential for integrating Exotel bi-directional WebSocket audio bridges with full observability, ensuring ultra-low-latency performance. You should have at least 3-7 years of experience in low-latency media engineering and strong proficiency in Node.js for real-time audio pipelines. Hands-on experience with WebSocket audio streaming (PCM16/16k) and knowledge of handling back-pressure, chunking, and silence detection are required. An understand...

Posted 1 month ago

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6.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Role Synopsis The CRM & Contact Center Business Analyst owns patient journeys and engagement processes and acts as the bridge between business teams, contact center operations, IT, and external vendors. This role will own the CRM design and configuration, optimize lead management workflows, define and document specialty-wise processes, integrate CRM with internal and external systems, and build campaigns and automated dashboards to drive measurable patient satisfaction, conversion, engagement, retention, and lifetime value. Key Responsibilities Requirements Gathering, Workflow & Process Design Conduct workshops with marketing, digital, call center, operations, clinical, and IT teams to captu...

Posted 1 month ago

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2.0 - 5.0 years

2 - 4 Lacs

Madurai

Work from Office

Role & responsibilities We are looking for a proactive Dialer & Campaign Manager cum Telecalling Supervisor to manage outbound/inbound campaigns, monitor telecalling teams, and drive successful customer communication strategies. The ideal candidate should have hands-on experience with dialer systems, telecaller coordination, and campaign performance optimizationespecially in promotional or sales-driven environments like gold savings schemes.Key Responsibilities: Campaign & Dialer Management Create, schedule, and monitor outbound campaigns using auto-dialers (e.g., GoAutoDial, VICIdial, Exotel, Ozonetel, or similar). Manage customer data lists, DND filters, retry logics, and time-zone setups....

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2.0 - 7.0 years

4 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Job description Opening In Enterprise Telecom End To End Sales ,Demand generation B2B Process Partner Account Manager Role ,Fixed Day Shift Sat Sun Fixed OFF Work Location - Noida 62 Job Title: B2B Sales Tele Partner Account Manager IT/Telecom (Cloud Telephony, ILL, Leased Lines) Location: Noida 62 Working Days: Monday to Friday (Saturday & Sunday Fixed Off) Industry: IT & Telecom Experience Required: 15 Years (preferred in B2B telecom/IT solution sales) Job Type: Full-Time Job Summary: We are seeking a dynamic and experienced B2B Sales Executive to drive end-to-end sales for our Cloud Telephony, Internet Leased Lines (ILL), and Telecom Solutions. The candidate will be responsible for demand...

Posted 3 months ago

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