M365 Migration Specialist Shashwath Solution

6.0 - 10.0 years

30 - 35 Lacs

Hyderabad, Coimbatore, Bengaluru

Work from Office

Job Summary: We are seeking a skilled and experienced M365 Migration Specialist to lead and support large-scale migrations from Gsuite to Microsoft 365 and tenant-to-tenant transitions. The ideal candidate will be proficient with Microsoft 365 tools including Exchange Online (EXO), SharePoint Online (SPO), and OneDrive for Business (ODB). This role involves executing migration runbooks, troubleshooting issues, and collaborating with technical teams and customers to ensure seamless migrations. Key Responsibilities: Perform end-to-end Gsuite to Microsoft 365 migrations and tenant-to-tenant migrations. Execute migration runbooks accurately and efficiently. Manage migrations using Microsoft 365 stack tools such as Exchange Online, SharePoint Online, and OneDrive for Business. Support SharePoint On-Premise to Online migrations leveraging Content Matrix or Quest ODM tools. Troubleshoot migration challenges utilizing PowerShell scripting and other migration utilities. Collaborate with cross-functional teams and customers to coordinate smooth cutover activities and minimize downtime. Document migration processes and maintain runbooks for future reference. Required Skills and Qualifications: Proven hands-on experience in Gsuite to Microsoft 365 migration projects. Strong knowledge and proficiency in OneDrive, Exchange Online, and SharePoint Online. Experience with migration tools such as Content Matrix and Quest ODM. Excellent runbook execution and problem-solving skills. Familiarity with PowerShell scripting for migration troubleshooting and automation. Strong communication skills and the ability to effectively handle customer interactions. Nice to Have: Knowledge of Microsoft 365 Co-Pilot and Power Platform components including Power Automate and Dataverse. Understanding of SharePoint Search design and basics of SharePoint Framework (SPFx). Experience working with Azure Active Directory (Azure AD) and hybrid environments. Technical writing and documentation skills related to migration workflows and processes. Location-Hyderabad,Bengaluru,Coimbatore,Pune

Posted 1 month ago

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CSG - Program Manager_ GDLY Infosys Limited

12.0 - 14.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Description: A day in the life of an Infoscion As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction You will understand requirements create and review designs validate the architecture and ensure high levels of service offerings to clients in the technology domain You will participate in project estimation provide inputs for solution delivery conduct technical risk planning perform code reviews and unit test plan reviews You will lead and guide your teams towards developing optimized high quality code deliverables continual knowledge management and adherence to the organizational guidelines and processes You would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Key Responsibilities: Role Service Delivery Program Lead Stream Program Management Process Excellence Define framework for implementing Process Excellence plans and frameworks to ensure application of risk quality management principles relevant to the context of the business Transformation Identify high impact projects and work on transformation along with process owners to make process improvements using Quality principles like lean Sig Sigma NVA Automation etc Change Management Plan and train resources to support transformation improvement programs interact with senior management of the Business unit to ensure trained resources are effectively deployed on new initiatives Risk Management Identify process level and engagement level risk by performing risk audit and discussion with process owners Track implementation of mitigation plans to de risk the processes Benchmarking Create platform for sharing best practices and implement industry best practices from standards and models in the engagement at vertical level Continuously benchmark current SLAs to Industry best standards and drive towards industry leading metrics Improvements based on structured feedback mechanisms CSAT IPSAT etc Support process owners to drive improvement plan for CSAT in the areas pertaining to delivery risk management Responsible for Transactional Quality Control Quality Assurance and Quality Improvement for the program Set up frameworks governance and reporting mechanism for all these functions Coordinates and partners with the client for glide path discussions for metrics improvement Technical Requirements: Min 12 Years 8 years of experience in process excellence Worked in Customer Service environment 24X7 operations Experience in L1 L2 L3 Support service desk operations or product support cloud network infrastructure support operations Prior work experience in any process Worked for Azzure AWS GCP Cloud Platform Prior work experience in MSFT Support process Worked for MSFT support partners resellers or service providers Good knowledge of MSFT products and services example EXO SharePoint Teams Intune Xbox Dynamics 365 Office 365 Azzure Cloud Support Graduate pref in Comp Sc stream with an MBA preferred Preferred Skills: Foundational->Program Management->Program scientific estimation->Estimation approaches for different program components

Posted 2 months ago

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