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1.0 - 3.0 years
5 - 9 Lacs
kolkata
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Member Inbound. Experience: 1-3 Years.
Posted Date not available
7.0 - 12.0 years
10 - 16 Lacs
pune, baner
Work from Office
We are seeking a proactive HR Manager to manage HR functions, employee relations, welfare, recruitment, and Payroll for our real estate company. This role involves overseeing employee engagement, compliance, performance management, and ensuring efficient office operations. Key Responsibilities: HR Functions: Oversee recruitment, on boarding, and performance management systems, including employee discipline, enforcement of the code of conduct, and the performance evaluation process. Employee Relations & Welfare: Organize employee engagement activities as per the HR calendar. Promote employee welfare programs to boost morale and retention. Recruitment & Background Checks: Assist in the recruitment process, conduct background checks, verify candidate documents, and manage induction programs for new hires. Employee Documentation & Coordination: Ensure smooth joining and exit formalities,including all required documentation and coordination with employees. Document & Asset Management: Maintain personal employee files, track office assets (laptops, mobile handsets, etc.), and ensure records are up to date. Insurance Handling: Manage Group Health Insurance (GHI) and Group Personal Accident (GPA) policies, including additions, deletions, and claim processing. Attendance & Payroll: Prepare monthly attendance and salary statements, and maintain leave/comp-off records for employees. Office Management & Decor: Ensure proper office decorum, oversee cleaning services, and manage guest relations to maintain a pleasant office environment. Communication & Documentation: Issue HR communications, disciplinary letters, and maintain HR correspondence for reference. Data Management & Reporting: Manage employee data efficiently and prepare various MIS reports for manpower planning, performance management, and incentive/variable salary disbursements. Employee Exit Process: Ensure smooth exit formalities, including conducting exit interviews and coordinating the return of company property.
Posted Date not available
5.0 - 10.0 years
3 - 7 Lacs
gurugram
Hybrid
Reports into : Associate Director, Talent & Engagement Management Level : 4I Shift : 11am 8pm; flexible for global calls Role Summary This role is designed to undertake project management and governance of Talent & Learning initiatives. It requires an excellent program coordinator whosorganized and detail-oriented, good in data management, comfortable working with diverse teams and stakeholders across levels. Experience managing projects with competing priorities is strongly preferred. Our team works in a fast- paced, global environment and someone who thrives working on fast paced projects and is comfortable adapting to a wide range of customers and business priorities would be a good fit for the role. Your day to day role will include: Project Management and governance for Talent & Learning programs Scheduling and planning, monitoring and status reporting against planned deliverables, milestones, resource and program tracking, development and management of risk, issue and action logs, track planning and execution Ensure smooth project execution by monitoring and auditing key tasks across Talent & Learning initiatives and projects Build and maintain successful partnerships with Talent & Learning team, HR stakeholders and key business sponsors Talent & Learning process governance, maintain SOPs, process documents Take initiative to develop or improve project management processes and tools. Ensure project tools, best practices and lessons learned are documented. Maintain and track Talent & Learning Budget Liaison with Talent & Learning SMEs and Finance team to ensure accurate monitoring Act as Learning partner for specified business units Lead and manage special projects in Talent & Organization Development as needed Skills: Bachelors degree 5+ years of experience with at least 2 years of experience in Learning & Development / Organization Development At least 2 years of relevant project management experience, preferably in HR Solid verbal and written communication skills Strong organizational skills and a high level of attention to detail Ability to manage multiple projects at the same time and meet tightdeadlines Excellent service orientation, interpersonal team skills, flexibility, initiative and team-work High work ethic and targets-oriented Ability to prioritize effectively and facilitate actions across teams, commitment to follow -through Strong Analytical skills, proficient in Excel Experience in writing process flows, SOP, documentations
Posted Date not available
1.0 - 4.0 years
2 - 3 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Source potential candidates from various online channels. Screening of incoming resumes & application forms. Scheduling job interviews & assisting in interview process. End-to-end recruitment. Joining formalities. Handling Employee Database. Required Candidate profile Leaves & Attendance Management. Handling the payroll. Confirmations, Performance Appraisals, Performance Management. Exit Interviews Full & Final Settlement. Handling all the queries of the employees.
Posted Date not available
1.0 - 4.0 years
2 - 3 Lacs
kolkata
Work from Office
Job Description Experience in HR Generalist profile which includes induction, on boarding formalities, Compliances, Payroll, exit formalities. Employee engagement. Documentation and filing work. Calling and building strong relationships with candidates. Preparation of all kind of letters. Joining formalities Explanation of terms of employment to the newly recruits. Proven work experience as an HR Operations Manager, HR Manager or similar role Good knowledge of labor law Hands-on experience with Human Resources Information Systems Experience designing compensation and benefits packages Ability to develop clear and fair company policies Excellent analytical and decision-making abilities Office Timing :- 9:30 am to 6:30 pm Working Days :- Monday to Friday and First Saturday of Every Month (Rest Saturdays and Sundays are fixed off) Salary- Based on years of experience ** Interested candidates share resume to pnandan@geniusconsultant.com or call 9088236977**
Posted Date not available
4.0 - 9.0 years
2 - 3 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
HR Generalist ITM Group of Institutions Company: ITM Group of Institutions Website: www.itm.edu To Apply: Interested candidates should email their updated resume to: careers@itm.edu and nitint@itm.edu or you can call us on: 86574 54935 (Mohithira) Please include the following details in your email: Total Experience in Generalist Role Current CTC Expected CTC Notice Period Highest Qualification Reason for Change Current Location Key Benefits: 36 Paid Leaves + 14 Public Holidays annually Mediclaim Coverage (over and above salary) Professional and flexible work environment Candidate Profile: Bachelors degree in HR, Business Administration, or related field Minimum 2 years of relevant HR generalist experience Good understanding of Indian labor laws and HR compliance Proficient in MS Office and HR software/tools Excellent communication , interpersonal , and organizational skills Job Description: We are looking for an experienced and proactive HR Generalist to join our HR team at ITM Group of Institutions . The ideal candidate should have a solid understanding of HR operations, labor laws, and employee lifecycle management. Key Responsibilities: Handle onboarding , joining formalities , and employee documentation Maintain accurate employee records (digital & physical) Oversee leave , attendance , and payroll management Administer bonuses , salary advances , and full & final settlements Conduct exit interviews and gather feedback Support performance appraisal and employee development Ensure compliance with HR policies and labour laws Build strong employee relations and liaise with department heads
Posted Date not available
5.0 - 10.0 years
4 - 6 Lacs
hyderabad
Work from Office
Personally execute every stage of HR work without delegation — meaning you need strong multitasking, prioritization, and hands-on problem-solving skills. You’re essentially the “one-person HR department” reporting to top management.
Posted Date not available
4.0 - 9.0 years
4 - 8 Lacs
bengaluru
Work from Office
Responsibilities Create onboarding, offboarding, and status change process documents and checklists for clients. Develop decks for clients and internal use, including training material, client updates, and assessments. Assist with handbook updates by finding and adding policies. Prepare documents for internal use. Utilize resources such as HR Hero and SHRM to find information relevant to client inquiries, compliance, and best practices. Help build and maintain a repository of HR templates and documents for use across all clients. Assist in building and maintaining workspaces for clients, centralizing all data and links. Qualifications Bachelors degree in Human Resources, Organizational Development, Business, Management, or related field Minimum 4+ years of experience in Human Resources Understanding of the HR function and best practices related to processes, technology utilization, and policy creation Proficiency in MS Word, MS PowerPoint, MS Excel Functional understanding of multiple HRIS systems Excellent written and verbal communication skills Preferred qualifications SHRM-CP or aPHR/PHR certification Experience in a professional services firm, CPA firm, PEO, ASO, or HR Consulting firm
Posted Date not available
2.0 - 4.0 years
1 - 4 Lacs
chennai
Work from Office
2-4 years of experience in HR coordination, administration, or similar roles. Excellent written and verbal communication skills in English. Strong organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Proficiency in Microsoft Office Suite, particularly Excel. Experience working in a global or multicultural environment is a plus. Knowledge of HR processes and best practices is desirable.
Posted Date not available
1.0 - 3.0 years
4 - 8 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking(Card Operations). Experience: 1-3 Years.
Posted Date not available
3.0 - 8.0 years
4 - 7 Lacs
gurugram, delhi / ncr
Work from Office
Location: Gurugram Notice Period: Immediate Joiners Preferred About Policy Bazaar Partners PBPartners is the B2B arm of PolicyBazaar.com, Indias largest online insurance marketplace. We empower insurance advisors and partners with innovative tools, training, and support. At PbPartners, we believe in aligning people strategies with business goals to drive high performance and impact. As the Team Lead HR Business Partner (North) , you will serve as a strategic partner to business leaders, managing HR initiatives for Tech and Corporate employees across the region. You will be responsible for aligning HR processes with organizational objectives, fostering employee engagement, ensuring compliance, and enabling a high-performance work culture. Key Responsibilities Business Partnership & Strategy Partner with business leaders to understand organizational goals and design HR solutions to meet them. Drive workforce planning, capability building, and organization design for Tech and Corporate functions. Leverage HR analytics to support data-driven decision-making. Talent Management Collaborate with Talent Acquisition to fulfill hiring needs for Tech and Corporate roles. Oversee onboarding and induction for seamless integration of new hires. Identify skill gaps and partner with L&D teams for targeted interventions. Employee Engagement & Retention Lead engagement initiatives tailored to corporate and technology teams. Conduct stay interviews, pulse surveys, and implement improvement plans. Resolve grievances proactively to maintain a positive work environment. Performance Management Facilitate annual and mid-year performance cycles, including goal-setting and appraisal moderation. Coach managers on effective feedback and performance conversations. Compliance & Policy Implementation Ensure the communication and implementation of HR policies and best practices. Ensure compliance with applicable labor laws, POSH regulations, and organizational guidelines. HR Operations & Analytics Maintain employee records and monitor HR metrics like attrition, engagement, and absenteeism. Coordinate with central HR functions for payroll, HRIS, and compliance requirements. Prepare HR dashboards and reports for leadership reviews. Key Skills & Competencies Strong interpersonal and stakeholder management skills. Problem-solving ability with a consultative approach. Solid understanding of HR practices, labor laws, and HRMS tools. Proactive, hands-on, and adaptable to a dynamic, fast-paced environment. Eligibility & Experience MBA / PGDM in HR or related field. 3–4 years of experience in HRBP roles, preferably in corporate or technology domains. Prior experience in BFSI, fintech, or insurance sector will be an added advantage.
Posted Date not available
6.0 - 11.0 years
13 - 18 Lacs
noida
Work from Office
The role: The Assistant Manager-HR plays a crucial role in ensuring a smooth and positive onboarding experience for new employees while maintaining compliance with statutory labor laws. This role involves managing all aspects of the onboarding process, from pre-employment paperwork to orientation and initial training, as well as staying up-to-date on legal requirements and ensuring adherence. Responsibilities: Onboarding: Develop and maintain a comprehensive onboarding program that aligns with company culture and values. Manage the pre-employment process, including background checks, offer letters, and new hire paperwork. Conduct new employee orientation sessions, covering company policies, benefits, and expectations. Coordinate with relevant departments to ensure new hires have the necessary equipment, access, and training. Create and maintain onboarding materials, including handbooks, checklists, and online resources. Track onboarding progress and identify areas for improvement. Conduct regular check-ins with new hires to address questions and concerns. Compliance: Maintain in-depth knowledge of relevant labor laws and regulations, including those related to wages, hours, leave, benefits, and workplace safety. Ensure compliance with all applicable statutory requirements. Conduct regular audits of HR practices and documentation to identify and address any compliance gaps. Stay informed about changes in legislation and update policies and procedures accordingly. Provide guidance and support to managers and employees on HR compliance matters. Other: Assist with other HR initiatives and projects as needed. Maintain accurate employee records and data. Contribute to the development and implementation of HR policies and procedures. Qualifications: Bachelor's degree in Human Resources Management or a related field. Proven experience (e.g., 6+ years) in an HR role with a focus on onboarding and compliance. Strong knowledge of statutory labor laws and regulations. Excellent communication, interpersonal, and organizational skills. Proficient in HRIS and other relevant software. Ability to work independently and as part of a team. Preferred Qualifications: Master's degree in Human Resources Management or a related field. Experience in a fast-paced, high-growth environment. Familiarity with HR best practices and trends.
Posted Date not available
2.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
Job Title: HR Coordinator Admin & HR Operations Location: No 613, 80 Ft Road, 6th Block, Koramangala, Bangalore - 560034 Department: Human Resources Reports to: HR Manager / Head of HR Employment Type: Full-Time Job Summary: We are seeking a proactive and detail-oriented HR Coordinator to manage end-to-end HR operations while overseeing general administrative functions . This hybrid role ensures smooth execution of HR processes, supports employee lifecycle management, and contributes to office administration for a seamless work environment. Key Responsibilities: HR Responsibilities (End-to-End): Coordinate the entire employee lifecycle: recruitment, onboarding, engagement, performance management, and offboarding. Prepare and manage offer letters, employment contracts, and employee records. Support payroll processing, attendance tracking, and leave management. Maintain and update HRIS and employee databases. Assist in drafting and implementing HR policies and procedures. Handle employee queries and grievances in coordination with the HR Manager. Assist with organizing training sessions, workshops, and employee engagement activities. Support compliance with labour laws and internal audits. Administrative Oversight: Oversee daily office administration: supplies, maintenance, vendor management, and logistics. Coordinate internal meetings, events, and travel arrangements. Support facility management and ensure a clean, safe, and functional work environment. Manage documentation, filing systems, and correspondence. Act as the point of contact for administrative inquiries. Key Requirements: Bachelors degree in Human Resources, Business Administration, or related field. 2–4 years of experience in HR coordination or a similar role. Solid understanding of HR processes and labor laws. Strong organizational, communication, and multitasking skills. Proficiency in MS Office and HR software/tools (e.g., Zoho, SAP, BambooHR). Ability to maintain confidentiality and handle sensitive information. Preferred Qualities: High level of initiative and problem-solving skills. Positive attitude and people-centric approach. Ability to work independently and collaboratively across teams. Role & responsibilities Preferred candidate profile
Posted Date not available
8.0 - 13.0 years
10 - 15 Lacs
chennai, gurugram
Work from Office
Key Responsibilities: Grievance Management: Serve as the primary point of contact for employee grievances. Conduct thorough investigations into grievances in a timely manner. Collaborate with relevant stakeholders to resolve grievances. Maintain detailed records of all grievance cases and outcomes. Disciplinary Case Management: Manage the disciplinary process, ensuring compliance with company policies and legal requirements. Conduct investigations into disciplinary issues, including interviews with involved parties. Provide recommendations for disciplinary actions and ensure consistent application across the site. Document all disciplinary cases and maintain confidentiality. Performance Improvement: Work with managers to identify employees who require performance improvement plans (PIPs). Develop and implement PIPs in collaboration with managers and employees. Monitor progress and provide ongoing support to employees on PIPs. Evaluate the effectiveness of PIPs and make necessary adjustments. Policy and Procedure Compliance: Ensure all employee relations activities comply with company policies, procedures, and legal requirements. Stay updated on relevant labor laws and regulations. Provide training to managers and employees on employee relations policies and best practices. Skip Connect / Focus Group Discussions: Foster a positive work environment through effective communication and conflict resolution. Conduct regular meetings with employees to address concerns and gather feedback. Promote open door policy and ensure confidentiality with respect to the feedback shared. Reporting and Analytics: Prepare regular reports on employee relations activities and trends. Analyze data to identify patterns and areas for improvement. Provide insights and recommendations to senior management. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. Minimum of 8 years of experience in employee relations or a similar role. Strong knowledge of labor laws and regulations. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Strong problem-solving and conflict-resolution skills. Proficiency in HRIS (Workday or similar tools) and other relevant software. Additional Information: This role may require occasional travel to other sites. The Employee Relations Lead must be able to work independently and as part of a team.
Posted Date not available
4.0 - 9.0 years
4 - 6 Lacs
gadag, koppal, kushtagi
Work from Office
Job description HR Operations Executive On-site Wind Energy MNC Location: On-site Kushtagi /Koppal / Gadag, Karnataka (Food, bachelor accommodation, transport) Minimum 4 Years in HR Operations Company -Wind Energy (MNC On-Roll Employment) Language Requirement: Kannada Mandatory (Read, Write & Speak fluently) Interested candidates can share their CVs or call Amruta at 7219573024. amruta.gaurav51@stmpl.co.in Job Summary: We are looking for a dynamic and experienced HR Operations Executive to join our on-site team in Kushtagi /Koppal/Gadag, Karnataka. As part of a leading MNC in the wind energy sector, you will be responsible for managing core HR functions including employee onboarding , engagement, payroll coordination, compliance, Exit Formalities and end-to-end HR operations. This is a full-time on-roll opportunity. Key Responsibilities: Manage day-to-day HR operations at the site including attendance, leave, and shift management. Maintain employee records and ensure timely documentation. Coordinate onboarding and induction programs for new employees. Handle statutory compliance (ESI, PF, labor laws) as per local and company guidelines. Support payroll inputs and coordinate with central payroll teams. Drive employee engagement initiatives and grievance redressal. Act as a point of contact for HR policies and processes for the site team. Liaise with government authorities and local bodies when required. Ensure timely HR reporting and data management. Collaborate with regional HR and corporate HR teams for process alignment Exit Process. Requirements: Bachelors degree BBA in Human Resources / Business Administration or equivalent. MBA (HR) preferred. Minimum 4 years of hands-on experience in HR operations, preferably in manufacturing or renewable energy sectors. Excellent interpersonal, communication, and problem-solving skills. Must be fluent in Kannada; ability to interact with local workforce effectively.
Posted Date not available
2.0 - 4.0 years
3 - 5 Lacs
mumbai
Work from Office
Key Responsibilities: Recruitment & Onboarding: Coordinate end-to-end recruitment for junior to mid-level roles. Manage onboarding and induction processes for new hires. Collaborate with hiring managers to understand staffing needs. Employee Relations & Engagement: Act as a point of contact for employee queries and concerns. Support initiatives that drive employee engagement and retention. Facilitate grievance handling and conflict resolution. HR Operations: Maintain employee records and HRIS updates. Process letters, documentation, and employment verifications. Oversee attendance, leave, and time tracking systems. Performance Management: Assist in the performance appraisal process and related documentation. Monitor goal-setting and support line managers in feedback discussions. Compliance & Policies: Ensure compliance with labor laws, pharmaceutical regulations, and internal policies. Support audits and documentation for regulatory inspections (e.g., GMP, FDA, ISO). Training & Development: Assist in identifying training needs and coordinating learning sessions. Maintain training records as per compliance standards. Compensation & Benefits Support: Provide data for payroll processing. Support benefits administration and employee wellness programs. Qualifications & Requirements: Bachelors degree in Human Resources, Business Administration, or related field (MBA preferred). 3–6 years of HR experience, preferably in the pharmaceutical or manufacturing sector. Strong understanding of HR functions and employment laws. Excellent communication, interpersonal, and problem-solving skills. Proficiency in MS Office and HRIS systems (SAP SuccessFactors, Workday, or similar). Ability to work in a fast-paced, highly regulated environment.
Posted Date not available
0.0 - 5.0 years
1 - 2 Lacs
pune
Work from Office
Job Description: The Admin Executive at DM Hospital will play a crucial role in ensuring the smooth operation of daily administrative functions. The successful candidate will be responsible for managing office supplies, coordinating schedules, handling patient inquiries, and assisting in the overall management of hospital operations. The role involves supporting various departments to facilitate effective communication, maintaining accurate records, and ensuring compliance with hospital policies and regulations.
Posted Date not available
1.0 - 3.0 years
5 - 9 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support).Experience: 1-3 Years.
Posted Date not available
1.0 - 2.0 years
4 - 8 Lacs
bengaluru
Work from Office
Your primary responsibilities include: Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services Working on complex transactions requiring review & eligibility checking Runs reports & performs reconciliations between various reports Interface with customers to resolve questions and issues regarding compensation administration/processes Provides data for any internal business controls team as required Ensure compliance to the clients existing standards Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA) Provides solutions to issues brought up by the contact centre according to policy guidelines set Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or Post-Graduate (MBA HR is preferred) having overall of 1- 2 years of experience with a minimum of 1 year in Core HR & Issue Resolution for any International IT / ITES Company Excellent communication skills in English both oral & written Has strong knowledge of Core HR (excluding recruitment) related processes & should have worked on SAP HRMS Strong knowledge of MS Excel Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements Excellent Customer Service skills ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Teamwork the ability to work well within the team is key to this role Should have excellent communication skills (oral & written) in English Should have strong MS Excel & SAP HRMS knowledge Should be from Core HR background Should be open to working in rotational shifts
Posted Date not available
2.0 - 7.0 years
2 - 6 Lacs
mumbai suburban, goregaon
Work from Office
Responsible for end-to-end recruitment, payroll processing, and implementing HR policies. Manage hiring, employee data, salary administration, MIS and ensure HR compliance. Support daily HR operations and employee engagement activities. Required Candidate profile Recruitment, payroll, HR policies, onboarding/offboarding, MS Office, labor law compliance, employee engagement, Good communication & interpersonal skills, problem-solving and compliance handling.
Posted Date not available
0.0 years
2 - 3 Lacs
bhubaneswar, kolkata, patna
Work from Office
Support to Regional Recruitment Manager Support to HR Manager in daily activities New joining's documentation, training coordination Support to HR team in regional office Working on HRMS for reports generation Required Candidate profile Full time MBA / BBA HR fresher of 2023-25 batch pass out. We are hiring for India's Biggest EPC Company Candidate should have very good English communication. Perks and benefits Yearly Bonus is applicable .
Posted Date not available
3.0 - 5.0 years
5 - 6 Lacs
pune
Work from Office
About the Role We are looking for a dynamic and detail-oriented HR Generalist with 3-5 years of hands-on experience in core HR operations. This role involves managing the complete employee lifecycle from onboarding to exit — along with handling payroll, statutory compliance (EPFO, ESIC), and tax-related processes like TDS. The ideal candidate should be well-versed in HR best practices, employee engagement, and statutory obligations . Key Responsibilities HR Operations Maintain and update employee records and HR databases Handle end-to-end HR documentation (offer letters, confirmation, transfers, etc.) Manage attendance, leaves, timesheets, and HRMIS Address and resolve employee queries regarding HR policies, payroll, and benefits Onboarding & Exit Process Coordinate and execute smooth onboarding of new hires — document collection, induction, and system access Conduct exit formalities including full & final settlement, clearance, and exit interviews Ensure accurate handover and knowledge transfer between employees Payroll & Salary Administration Coordinate with payroll team/vendor for monthly salary processing Ensure timely processing of salary revisions, reimbursements, and incentives Maintain confidentiality and accuracy in salary structure management Must have strong expertise in CTC structure and TDS calculations, including accurate salary data preparation TDS & Tax Compliance Calculate TDS on salary as per applicable tax slabs Collect investment proofs and validate tax declarations Ensure timely submission of TDS details to finance/compliance team Coordinate closely with auditors for Form 16 generation and ensure timely distribution to all employees Statutory Compliance Handle end-to-end compliance for EPFO, ESIC, Professional Tax, and Gratuity Generate challans, file returns, and update data on government portals Support employees with UAN/ESIC number generation, claims, and transfers Employee Engagement & Relations Foster a positive and collaborative work environment Organize employee engagement activities, feedback surveys, and wellness programs Address employee concerns and ensure timely resolution Requirements Graduate/Postgraduate in Human Resource Management or related field 3–5 years of experience as an HR Generalist with exposure to core HR functions Strong working knowledge of payroll processes, TDS, EPFO, and ESIC Proficiency in Excel and HRMS platforms (e.g., GreytHR, Zoho People, Keka) Excellent organizational and communication skills Ability to maintain confidentiality and work with attention to detail
Posted Date not available
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDesign processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. What are we looking for Ability to meet deadlinesAdaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationProcess-orientationPayroll Organization DesignPayroll Planning and DistributionWorkday Payroll Accounting Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
1.0 - 3.0 years
4 - 8 Lacs
bengaluru
Work from Office
Skill required: Employee Service - HR Delivery - HR Service Delivery Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do HR Operations, process like Exits, LOAProcess and strategy of providing and managing human resources services and information to employees within an organization. This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions. What are we looking for Operations ManagementProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamWritten and verbal communicationAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
1.0 - 3.0 years
4 - 8 Lacs
bengaluru
Work from Office
Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Contractors Conversion to FTEContractors Conversion to FTE Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted Date not available
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