Exercise Referral Admin

About The Role

South Downs Leisure is seeking a motivated, empathetic and proactive Exercise Referral Admin Assistant to support the delivery of our Exercise Referral Scheme across West Sussex.You will play a key role in engaging, processing and supporting clients referred by healthcare professionals to access the scheme in a manor appropriate to the individuals needs.This role involves collaboration with the Exercise Referral Consultant/specialist and trainers, membership, reception and finance teams, GP surgeries, local councils, and healthcare partners.

Key Responsibilities

• Work with the Exercise Referral Specialists to ensure a smooth & speedy referral process for clients.
• Setting up of inductions on Legend & Referral, diary management of 1-2-1's on Referral & Outlook.
• Process & input referral data on the Referral database.
• Ensure monitoring data is collected & processed to support reporting requirements of ExRef Team
• Contacting clients via e-mail & telephone to maximise uptake of the scheme.
• Liaise with GP surgeries, local health providers and councils to ensure smooth referral pathways.
• Monitor attendance, record outcomes, and maintain accurate data in compliance with GDPR.
• Contribute to monthly and quarterly reviews of the Exercise Referral Scheme.
• Support community outreach and wellbeing events to promote physical activity and health improvement.