Executive/Sr Executive/Assistant Manager Operations/Sales- Travel & Tours

Company Description

Journey Partner, established in November 2021, is renowned for its comprehensive travel and tour services. We specialize in both international and domestic travel, catering to the diverse needs of our clients throughout India and globally. Our extensive industry network allows us to serve clients from Jammu & Kashmir to Karnataka, Kerala, Tamil Nadu, the Andaman & Nicobar Islands, and beyond. Internationally, our services extend to regions such as South-East Asia, the Middle East, Europe, the USA, and Africa, covering countries like Japan, Singapore, the UAE, Turkey, Russia, and many more.

Role Description

This is a full-time on-site role for an Executive/Sr Executive/Assistant Manager in Operations/Sales - Travel & Tours, located in Kolkata. The individual in this role will be responsible for managing day-to-day operations, ensuring customer satisfaction, handling sales inquiries, and providing excellent travel and tour services to clients. Duties include coordinating with vendors, managing itineraries, developing and implementing sales strategies, and addressing customer concerns to enhance overall service quality.

Qualifications

• MBA in Travel and Tourism.
• For Sales role- ability to generate sales independently.
• For Operations role- ability to handle operations independently.
• Strong Analytical Skills and Operations Management experience
• Proficiency in ensuring Customer Satisfaction and providing top-notch Customer Service
• Excellent Communication skills
• Ability to work independently and collaboratively
• Prior experience in the travel and tour industry is preferred.