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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Program Manager at Google, you will have the opportunity to work on complex, multi-disciplinary projects spanning various locations and time zones. Your role will involve leading projects from initiation to completion, collaborating with stakeholders to define requirements, manage project timelines, mitigate risks, and effectively communicate with cross-functional partners within the organization. The Platforms and Ecosystems product area focuses on Google's computing software platforms, catering to enterprises and end-users globally. Your responsibilities will include designing and implementing program communication plans in coordination with stakeholders, ensuring that they are well-informed to make informed decisions. You will also be tasked with enhancing the customer experience related to product returns and repairs, aligning services with the global strategy for efficiency and effectiveness. Vendor management will be a key aspect of your role, involving negotiations, performance evaluations, and the implementation of new operational capabilities. By analyzing performance data, you will identify areas for improvement, develop strategies to enhance customer satisfaction, and optimize costs. Collaboration with both regional and global teams will be essential to create programs that elevate the overall customer support experience. A successful candidate for this position should possess a Bachelor's degree in computer science or a related field, along with at least 2 years of experience in program or project management. Additionally, experience in operations management, vendor management, process improvement, and supply chain management is desired. Candidates with a background in the consumer electronics industry and a strong track record in driving cross-functional initiatives will be preferred. In this role, you will have the opportunity to contribute to building innovative software products that impact lives worldwide. Your ability to coordinate diverse teams, meet project milestones, and drive operational excellence will be crucial in ensuring the success of the programs you lead. If you are a proactive problem-solver with excellent analytical skills and a passion for delivering exceptional customer experiences, we encourage you to apply and be part of our dynamic team at Google.,
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Hyderabad, Telangana, India
On-site
We are Hiring Customer Service Executives Freshers & Exp People Ensure customer satisfaction and provide Infoemation Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Minimum Intermediate Qualification Required Age Should be Below 29 years Person Should Speak Marathi or Bengali or Kannada Any One language required
Posted 1 month ago
0.0 - 2.0 years
0 - 0 Lacs
bangalore, pune
On-site
Subject: Need Customer Happiness Executive for Pune and Bangalore Contact Ritika: 9665906302 Greetings!! This is Ritika from Harjai Computers Pvt. Ltd. We are an ISO 9001:2008IT Out Sourcing Company currently providing IT Services to almost 200 Companies, which Includes CMM, PCMM, CMMI and reputed Companies in India and Abroad. One of our esteemed client is looking for Customer Happiness Executive for Pune and Bangalore Skill: Customer Happiness Executive Experience: Fresher to 3 Years Job Location: Pune and Banglore Notice period: Immediately Inbound calls, Inbound process, voice process Please contact on Ritika: 9665906302 ritika.srivastava@harjai.com Thanks & Regards Ritika Srivastava For our current hot openings Click Here. 303,Advent Atria, Chincholi Bunder Road,Off S.V.Road,Malad (West), Mumbai- 400064. Branch Office : D210, Sector 55, NOIDA 201301, UP (+91-22-) 28441238 | Ext: | Fax: (+91-22-)28737077 | Mobile - 9819125866 swapnil@harjai.com| www.harjai.com IT Resourcing / Non IT Resourcing / RPO Instinctively knowing when you run forward, when to ease back and when to let someone else take over. these are the mark of a great team and a great team player.
Posted 1 month ago
14.0 - 24.0 years
0 - 0 Lacs
hyderabad, kurnool, bangalore
On-site
We are looking for an Assistant Account Executive to support our Account Executives in managing customer accounts. You will help plan and execute projects in ways that meet clients needs. In this role, you should be well-organized and adaptable. Attention to detail and communication skills are both essential. If you also have experience with project management and account service, wed like to meet you. Your goal will be to ensure we provide excellent service to our customers. Responsibilities Develop sales materials (e.g. proposals, slides, analyses) Assist in delivering presentations to clients Conduct research to inform clients strategies Help plan projects from start to finish (estimates, budgets, schedules) Coordinate with internal teams and vendors to implement projects Monitor project progress, timelines and expenses Submit regular status reports Respond to customer requests Maintain data and records
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a successful candidate for this role, you should hold a Bachelor's degree or possess equivalent practical experience, along with at least 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing. You should also demonstrate a strong track record of building relationships with executives and cross-functional collaborators. Additionally, the ideal candidate will have experience in Search, Shopping, Apps, and Video marketing solutions. Knowledge of digital media, advertising measurement, attribution, and incrementality solutions, as well as brand marketing experience, is preferred. An understanding of eCommerce and Digital Native businesses is essential, along with excellent business acumen and problem-solving skills. In this role, you will be working with a diverse portfolio of Consumer Packaged Goods (CPG) clients, developing relationships to drive industry thought leadership and scale best practices. You will be responsible for building and maintaining relationships with c-level clients, industry-specific direct advertisers, and relevant agency contacts. Understanding the business needs of CPG advertisers and providing insights into relevant consumer behavior will be a key aspect of your responsibilities. Furthermore, you will be expected to have a deep understanding of industries and leverage internal cross-functional teams to solve for your clients" business impact. You will play a pivotal role in driving the shift from TV while aligning client business objectives with innovative and strategic solutions. As a member of the Google Large Customer Sales (LCS) team, you will have the opportunity to work at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Your role will involve selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more, thus helping clients navigate industry shifts and achieve outsized business performance. In summary, as a valuable member of the LCS team, you will be instrumental in shaping the future of advertising in the AI-era, making a real impact on the millions of companies and billions of users that trust Google with their most important goals. Your commitment to maximizing customer success, innovative problem-solving skills, and ability to build trusted relationships with customers will be crucial in achieving extraordinary and incremental outcomes for both Google and your clients.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for working as an executive at our organization. We are looking for MBA graduates or experienced individuals who can effectively contribute to our team. The selected candidates will have the flexibility to work from any location of their choice. If you meet the qualifications and are interested in this opportunity, please send your CV to info@corporateindia.net. We look forward to reviewing your application.,
Posted 1 month ago
5.0 - 10.0 years
7 - 9 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement for call center and dispatch teams. Operational Excellence: Monitor call center performance metrics (KPIs) and implement improvements for efficiency and effectiveness. Identify operational challenges and proactively resolve them to ensure smooth workflow. Ensure adherence to company policies, procedures, and quality standards. Customer Service & Conflict Resolution: Address and resolve customer complaints or escalations effectively. Work towards enhancing customer satisfaction and service quality. Analyze customer feedback and implement necessary changes to improve service delivery. Reporting & Analysis: Prepare and present reports on call center performance, team productivity, and customer service quality. Utilize data and analytics to identify areas of improvement and implement strategic action plans. Key Skills & Qualifications: Minimum of 5 years of experience in call center management, healthcare/ambulance preferred. Strong communication and interpersonal skills to lead and guide teams effectively. Ability to handle high-pressure situations and resolve conflicts efficiently. Proficiency in call center software, CRM systems, and reporting tools. Strong problem-solving, analytical, and decision-making skills. Experience in training and performance management is a plus. Location: Sunshine Tower, 23 floor, Senapati Bapat Marg, Dadar W, Mumbai (Nearest station- Parel/Prabhadevi)
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Kolhapur, Nashik, Pune
Work from Office
Build own team of financial advisors from Tax Consultant, GST Consultants, Charted Accountant, Mutual Fund & Health Insurance Advisors, Govt & Pvt Emp. for WOH & Extra Income Provide training on the financial & Investment products, Pension Plan, Tax Required Candidate profile Below upto 32 yrs Min 1 year of any sales experience 2 wheeler must have Client Visit when required
Posted 3 months ago
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