Executive - Warehouse Operations - Contract Logistics

Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC 
Need to unload all the SKUs batchwise and ensure timely GR and Putaway.  Ensure for accurate batch wise FIFO/FEFO picking and dispatches  Need to plan required manpower in line with volume fluctuations  30 plus staff needs to be handled independently with teamwork  Responsible for Stock Accuracy and batch accuracy  Need to analyze and close all the inventory related issues timely  Need to ensure good hygiene in cold and dry storage areas  Timely redressal of customer/depot queries  Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month  Not to compromise on safety of employees and premises  Timely escalations to Management on non-compliances  Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs  Analysis of Stores and RDs complaints and solving within the defined timelines  Stock transfers from location to location. DC to DC based on need  Zone/locs finalization along with customer. Regional P & L management  Ensure zero debits from customer  Avoid productivity loss in Ops to sustain margins  Ensure P & L in line within budget Customer relationship Management  Support in customer based on timely need.  Resolving customer queries and sending reports timely.  Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager