451 Exchange Server Jobs - Page 7

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Active Directory Admin.Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin.Experience3-5 Years.

> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver Mandatory Skills: Microsoft Exchange Server Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the >

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

As an Associate Technical Support Specialist, you will take the knowledge and experiences you have gained to resolve difficult customer and partner issues and contribute to the overall growth of the business. With great training, effective leadership, smart processes, timely communication, regular coaching, and a strong support system you will be spared no effort in your pursuit of continued success. You will: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation We are looking for people who are interested in continued growth in their technology career with OpenText. An ideal candidate will invest in this job as the true career opportunity it is. A successful Associate Technical Support Specialist is a person who is a self-starter, who can navigate difficult situations and conversations with a professional attitude and seeks opportunities to improve the customer experiences we provide. You are great at: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. Utilize existing systems to document assistance sessions that aid the business in identifying trends. Collaborate with other levels and Management as needed, to review data, identify solutions, and assist with implementation. Continued use of Support utilities (CRM, Customer Account Information, Knowledge Base, Training Materials, etc.) to think critically and resolve assigned customer interactions. Strive to achieve our established KPIs of Customer Satisfaction (CSAT) and Quality (Critical Error Accuracy). Remain current on internal alerts, trainings and process changes that are designed to prepare you for the evolving requirements of the role. What it takes: A track record of good judgment and decision-making in positions with significant responsibility. Ability to independently identify high value projects and drive them to completion. Demonstrated leadership capability in cross-functional team environments. High degree of comfort with complex technical environments. Having and being able to articulate/defend an informed opinion on important topics. Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners. Not required but preferred: MS Certifications Knowledge of but not limited to: Intune (Endpoint Management) Azure AD Connect SharePoint/OneDrive Management MS Teams Management MS 365 Dynamics Knowledge of network security practices and anti-virus programs

About The Role Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : Microsoft Exchange Server, Microsoft 365 Security & Compliance, Microsoft Power Business Intelligence (BI)Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions and consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Your typical day will involve providing consultative services, understanding customer needs, and driving discussions to deliver effective solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their business and technology needs.- Translate customer requirements into functional/application designs.- Provide consultative services on transformation and the customer journey.- Ensure technology and business solutions align with business requirements.- Collaborate with cross-functional teams to deliver effective solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365.- Good To Have Skills: Experience with Microsoft Exchange Server, Microsoft Power BI, Microsoft 365 Security & Compliance.- Strong understanding of business and technology integration.- Experience in translating customer requirements into functional/application designs.- Knowledge of cloud-based solutions and technologies.- Familiarity with data migration and integration processes. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft 365.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Experience3-20 Years Should knowlandsearching related works Index I and Index II Report of Title RS to LR Deed Preparation Should know to make title report by going through deeds. Should have good connections in BLRO offices. Should have good connections with Registrars. Should know to draft & vet documents. Should be competent to draft deeds write up. Should know how mutation and etc are done. Should be well versed with Khatian, parcha, etc.

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the design, development, and configuration of applications, serving as the primary point of contact. Your daily responsibilities will include managing project milestones, coordinating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities:1. Lead the end-to-end implementation of HSE modules (Enablon/Sphera/Cority Essential) across multiple client sites, supporting the development of a strong safety culture.2. Facilitate requirement-gathering workshops, perform requirement analysis, and document business process models and use cases specific to HSE workflows.3. Ensure alignment of client HSE business processes with the architecture of Enablon/Sphera/Cority Essential applications.4. Configure and customize Enablon/Sphera/Cority Essential modules to meet specific client requirements.5. Possess in-depth understanding of key environmental monitoring processes, including modules related to Air, Water, Waste, Soil, Groundwater, and Energy.6. Demonstrate hands-on experience implementing and configuring HSE modules in the Enablon/Sphera/Cority Essential suite for multi-site client environments.7. Work with Enablon/Sphera Essential APIs for seamless application integration. (Preferred) Knowledge of NABSIC Coding. Professional & Technical Skills: 1. Strong communication skills for effective collaboration with users and client service delivery teams.2. Proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and OneNote. Additional Information:1. Minimum of 5 years of experience working with HSE applications.2. Educational Qualification:BE/BTech in Engineering.3. Preferred Location:Bengaluru (must be available for on-site client meetings in Bengaluru). Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for leading the design, development, and configuration of applications, serving as the primary point of contact. Your daily responsibilities will include managing project milestones, coordinating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities:1. Lead the end-to-end implementation of HSE modules (Enablon/Sphera/Cority Essential) across multiple client sites, supporting the development of a strong safety culture.2. Facilitate requirement-gathering workshops, perform requirement analysis, and document business process models and use cases specific to HSE workflows.3. Ensure alignment of client HSE business processes with the architecture of Enablon/Sphera/Cority Essential applications.4. Configure and customize Enablon/Sphera/Cority Essential modules to meet specific client requirements.5. Possess in-depth understanding of key environmental monitoring processes, including modules related to Air, Water, Waste, Soil, Groundwater, and Energy.6. Demonstrate hands-on experience implementing and configuring HSE modules in the Enablon/Sphera/Cority Essential suite for multi-site client environments.7. Work with Enablon/Sphera Essential APIs for seamless application integration. (Preferred) Knowledge of NABSIC Coding. Professional & Technical Skills: 1. Strong communication skills for effective collaboration with users and client service delivery teams.2. Proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and OneNote. Additional Information:1. Minimum of 5 years of experience working with HSE applications.2. Educational Qualification:BE/BTech in Engineering.3. Preferred Location:Bengaluru (must be available for on-site client meetings in Bengaluru). Qualification 15 years full time education

ReSource Pro is #Hiring for Server Engineer, Technology Operations, India. Basic Information: Job Title: Server Engineer, Technology Operations Department: Technology Operations, India Experience: 1 year to 4 years' (Preferred Level 2) Shift: Rotational Shift (Monthly) Location: Karle Town, Bangalore Preferred candidate profile: Active Directory, Windows Servers, Azure Applications, DNS, DHCP, Exchange Mail Server, VMWare, Hyper-V, SQL, Group Policy, Patching, OU's. Purpose of the Position and Responsibilities: Provides support to identify and resolve issues with server system infrastructure after escalation from the Helpdesk Team. Under the direction of the Server Supervisor, configure, evaluate, monitor and maintain server hardware and systems in order to support the availability and stability of business systems. Interested candidates can share their CV to the below mentioned email. Nanda_Rangrej@resourcepro.in

Job Summary We are looking for an experienced IT Administrator Lead to oversee IT operations, lead a team of professionals, and ensure seamless delivery of technical support and IT services. The role requires a strong combination of technical expertise and non-technical leadership capabilities to manage daily operations, drive strategic initiatives, and collaborate with internal and external stakeholders. Roles & Responsibilities Non-Technical Skills Lead communication and stakeholder engagement with clarity and professionalism. Manage time and priorities effectively in a fast-paced environment. Provide leadership and direction to the IT team, ensuring accountability and growth. Oversee multitasking and balance team workloads to meet service expectations. Conduct daily audits and ensure timely resolution of IT service tickets. Lead and support projects including procurement, software licensing, security systems, email creation, and IT device management. Collaborate with clients, vendors, and internal process owners for continuous improvement. Serve as a Subject Matter Expert (SME) within the team, offering technical and procedural guidances. Technical Skills Administer and troubleshoot operating systems (Windows/macOS/Linux), including deployments and routine maintenance. Provide in-depth knowledge and support for IT equipment (computers, printers, networking devices). Manage Microsoft 365 Admin Center for user administration, policy enforcement, and service health monitoring. Ensure IT security through account management, MFA implementation, compliance checks, antivirus, and anti-spam systems. Support and troubleshoot Microsoft 365 applications and other standard technologies. Oversee cloud backup processes and data loss prevention strategies. Configure and maintain virtual machines, ensuring performance and security. Qualifications Bachelors degree in Information Technology, Computer Science, or related field experience. Minimum of 8 years of experience in IT administration, with at least 2 years in a leadership role. Strong knowledge of Microsoft 365 ecosystem and IT infrastructure.

: Role 1: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The role is required to provide technical expertise to automate and simplify Operations. Role is key player in product squad. Product squad comprises of Product Owner, Product engineering and Product operations. Personal will provide assistance to Product Manager and Operations team in automating database tasks. Team follows Agile ways of working. DB follows JIRA tool to manage all tasks and deliveries. Great opportunities lies around this role in terms of automating tasks pertaining to monitoring, capacity mgt., security compliance and improving data flows. Role is expected to understand process flows and automate using tools/ softwares like Microsoft power automate. Your key responsibilities Collaborate with all EUC and CIO functions to deliver a product that fulfil business requirements and improve user experience across all processes i.e Packaging, Testing and Release mgt. Follow industry standard practices to automate database tasks. Create integrated dashboards for data monitoring and capacity Adherence to all control and process requirements for Process control documents and SDLC processes in DB Manage Product aligned squads as per DB Agile@Scale methodology Stay up to date on product enhancements, competing products, and the industry as a whole Your skills and experience Understanding of other End User technologies, such as SCCM, Intune, Azure active directory is must Able to interface with other infrastructure technology functions such as networks, data centre, server and database teams Database administration experience or project execution in this domain is must Python coding knowledge Proven skill in delivering complex power automate EPICs. Conduct product reviews and solve complex technical issues /obstacles with a group of SMEs Understand platform set up, capacity planning, monitoring, and performance improvement Experience of working in Agile environment is must Collect feedback from end user on the services and assign it to respective products/team for improvements/suggestions if any. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm -- Role 2: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The PB Tech Apprentice Pune, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How well support you . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm -- Role 3: Job TitleApprentice Role for Technology hiring 2024 2025 LocationMumbai Role Description The PB Tech Apprentice Mumbai, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleVSG Specialist, AS LocationMumbai, India Corporate TitleAS Role Description The Valuation Services Group (VSG) is a global team responsible for the 1LOD client valuations across structured products across all asset classes. You will be responsible for daily production of client valuations that are Non-Books & Records (B&R) or Non-Straight Through Processing. You will also be driving the migration of valuations onto core/strategic systems. You will be interacting with many senior stakeholders from across the business and infrastructure functions and Management Support. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities: Supervision/Production of non-B&R client valuations, including all analysis and control checks Ensure population completeness and adherence to daily and monthly valuation deadlines Implement / run Client Valuations quality controls, provision of data into associated Governance Forums Design and manage the implementation of the migration of non-B&R client valuations to strategic infrastructure Your skills and experience: Ability to manage projects in parallel withdaily production work and a proven history of managing multiple deliverables against tight deadlines Proven history of adhering to and or running control and governance frameworks (to assure quality of client deliverable) Technical knowledge (including documentation, modelling and valuation) of complex structured trades - preferably knowledge of Structured Notes Issuances (DB, 3rd Party, SPV repackaged notes), DBAnalytics, Risk Engine and Middle Office booking procedures Strong analytical skills, Excel, presentation and influencing ability (cooperating and collaborating with other teams is essential). Python knowledge would also be beneficial. How well support you . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Mobile Device Management, with Intune, Airwatch, SOTI, JAMF Preferred Skills: Technology-Mobile Device Management-MobiControl SOTI Technology-Mobile Device Management-Mobile Device Management - ALL Technology-EUC-MDM-Airwatch Technology-Mobile Device Management-Intune

Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: M365 Exchange Online. Experience5-8 Years.

Loaction:-Coimbatore / Pune EXP:- 5 to 8 years Rate :- Market rate Responsibilities Second-Level Technical SupportProvide L2 technical support for incidents and service requests related to Microsoft Teams, including messaging, meetings, channels, and application integration. This includes initial diagnosis, troubleshooting, and resolution of a wide range of issues. User and Group ManagementPerform routine administrative tasks in Microsoft Teams, such as managing user access, team creation, and membership. Meeting and Collaboration SupportAssist users with issues related to Microsoft Teams meetings, including audio/video problems, screen sharing, and recording. Provide guidance on best practices for collaboration within Teams. Basic Policy EnforcementAssist with the implementation and monitoring of basic Microsoft Teams policies related to messaging and meeting settings. Device SupportProvide basic troubleshooting for Microsoft Teams certified devices (e.g., headsets, webcams). Integration SupportAssist with troubleshooting basic integration issues between Microsoft Teams and other Microsoft 365 services. Monitoring and Health ChecksMonitor the health and basic performance of the Microsoft Teams environment. Identify potential issues and proactively take steps to prevent disruptions. DocumentationContribute to the creation and maintenance of basic technical documentation, including knowledge base articles and troubleshooting steps for Teams issues. Ticket ManagementAccurately log and update all support activities in the ticketing system, ensuring timely communication with end-users. EscalationEscalate complex or unresolved issues to L3 engineers in a timely and efficient manner, providing detailed information for further investigation. CollaborationWork closely with other IT team members, including L1 support and other infrastructure teams, to resolve issues effectively. Learning and DevelopmentContinuously learn and develop skills in Microsoft Teams and related technologies through training, self-study, and knowledge sharing. Required Skills and Experience Minimum of 3-6 years of experience in supporting Microsoft Teams environments. Good understanding of core Microsoft Teams features and functionalities (messaging, meetings, channels, apps). Familiarity with Microsoft 365 administration and the Teams Admin Center. Basic troubleshooting skills related to audio and video within Teams meetings. Good understanding of user and group management within Microsoft Teams. Familiarity with basic Microsoft Teams policies. Good communication (both written and verbal) and interpersonal skills. Ability to work effectively in a team environment. Strong attention to detail and organizational skills. Added Advantage (Skills in any of the following will be a plus) Basic understanding of Microsoft Teams Enterprise Voice features (Phone System, Calling Plans, Direct Routing). Familiarity with VoIP concepts and terminology. Experience with troubleshooting basic calling issues in Teams. Exposure to Microsoft Teams certified phone devices. Preferred Skills and Experience Microsoft certifications related to Microsoft 365 or Teams (e.g., Microsoft 365 CertifiedFundamentals). Experience with using monitoring tools for Microsoft Teams. Familiarity with PowerShell for basic Teams administration tasks. Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy etc). Exposure to other Microsoft 365 collaboration tools. Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Exchange Server Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: M365 Exchange Online. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Microsoft Active Directory Admin. Experience5-8 Years.

Role: Solution Engineer Do: - Conceptualize, plan and execute Customer Showcases - Deliver showcases and conduct workshops for various stake holders from client teams - Collaborate and work closely with Retail, Banking & Finance, Manufacturing & Tech, Communications, and Healthcare Business Units to map out agendas and visit flows - Drive SVIC walk-throughs aligned to profile of the customer and the industry - Evangelize Innovation showcases featuring AI, AR, VR, and IoT. Skills and competencies: - A strong team player who is comfortable with ambiguity and able to adapt quickly to a startup-like working environment - A technologist with a good understanding of technology trends in the industry and ability to visualize and articulate future of technology - Strategic Business Perspectiveconsultative approach to understand the industry, customer business, and the market place - Excellent communication and presentation skills, must have the ability to connect with C-Level leadership - Demonstrate and appreciate curiosity through domain and technology expertise Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Microsoft Teams Voice. Experience5-8 Years.

Collaborate with cell suppliers to develop deliver cell at different sample stages as per RFQ/Compliance matrix. Checking of cell data sheets, handling manuals and other technical documents. Contribute to Cell Development for future generation products. Analyze the cell data sheet, cell BOM and prepare meaningful conclusions and present them to CFTs and management. Additional Skills: Understanding of cell working principle, cell internal schematics, terminologies and cell performance parameters. Knowledge of internal components of cell like cathode, anode, separator, electrolyte etc., and their role in cell performance. Strong fundamentals of Chemistry / Material Science . Should be Structured and Organized. Good analytical skills required. Good Communication Skills required. Good Knowledge MS Office tools (Excel, OneNote, Teams, SharePoint etc.)

relevant Exp5+ yrs a. Skill to Manage Physical and Virtual Servers in a large environment typically 600+ Servers. b. Server Hardware troubleshootingc. Knowledge of ITIL Preferred. d. Experience in handling Servers across multiple OS flavors. e. Experience on configuration and troubleshooting of Windows Clustersf. Experience on troubleshooting DHCP and DNS Services. g. Knowledge of networking fundamentals.h. Experience in tracking server activity, performing upgrades of software, addressing technical problems. i. Good Documentation Skills preferred.j. Knowledge of configuration and troubleshooting of Hardware RAID. k. Experience on VMware or Hyper V virtualization. l. Experience on Nutanix will be value add Qualifications Graduates Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikroli however team will move to Thane sometime post Apr 2025 Job Location