451 Exchange Server Jobs - Page 6

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

YOUR IMPACT: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation WHAT THE ROLE OFFERS: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. WHAT YOU NEED TO SUCCEED: Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations End Point Security Engineer 5-8 years of experience in ensuring security policies are in place and enforced. They manage endpoint protection, encryption, and compliance policies to secure the devices through endpoint management solutions. Relevant Experience: Understanding Customer's security posture and requirements and replicating them in Intune. Setting up BitLocker encryption Configuring compliance policies, and managing security baselines Managing security settings such as firewall rules, Defender policies, and device compliance settings Collaborate with cross-functional teams to understand business requirements and translate them i Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Location: Mumbai (work from office). Candidates looking for remote working or not comfortable with the job location need not apply. Summary: Experience of active directory with Exchange Server (2016 and above) 1. Designing Implementation and Administration of Active Directory with MS Exchange server 2016 2. Active Directory administration, policy implementation and security deployment. Critical Exposure areas: 1.Experience on Domain controller 2016 and Exchange server 2016 and above 2. General Administration Concepts 3. Trouble shooting skills Responsibilities: 1. Planning and executing growth and expansion 2. New site deployment 3. Hardware and software upgrades 4. Domain Controller Management. 5. Existing deployment reconfiguration 6. Provision additional storage 7. Creation and management of directory infrastructure 8. Monitoring and reporting associated with the reliability and security of the domain 9. Policy monitoring and compliance. 10. Secure remote administration of the DCs and member servers managed by the Infrastructure Group. 11. Create new accounts Education: 1. Any Graduate - Any Specialization 2. Any Postgraduate - Any Specialization Experience: 1. 4+ yrs experience with good understanding and delivery experience on AD/ Exchange, Archiving Support and Administration technology. 2. Hands on experience on Power shell of exchange server 2016 3. Handling exchange database on DAG and recovery at the time of failure. 4. Hands on experience on Backup and restoration process of exchange and AD server Knowledge: 1. Administrating and maintaining operations of MS Exchange Server 2. Message Flow, Link Connectivity, and Message Tracking 3. Sound knowledge of server administration tools within Exchange 2016 4. Knowledge on VM environment for backup and restoration of the database. Skills: 1. Troubleshoot complex problems with Exchange. 2. Research and evaluation of new third-party applications, hardware and services

International Voice Process Min. 1Yr+ Strong Technical Exp. into Active Directory, DHCP, TCP, IP, Technical trouble shooting Excellent communication skills Work from Office CTC - Upto 8.4L Loc. - Pune Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com

Hiring CMM level 5 organization Experience in Active Directory and Messaging (Exchange 2016 & O365). Understanding of TCP/IP networking. Knowledge on Skype for Business Experience on Windows Platform with 2008/2012/2016/2019/2022 operating systems Required Candidate profile Must: Exp in Azure AD and O365 & Exchange On Premises Designation: Wintel Engineer L3(System Administrator) Exp-12+yrs Location-pune NP-30 Days ankitapisal@peshr.com/9004076848

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Active Directory Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving discussions, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between stakeholders to ensure project alignment and clarity.- Mentor junior team members, providing guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of application design principles and best practices.- Experience with application configuration and deployment processes.- Familiarity with troubleshooting and resolving application-related issues.- Ability to work collaboratively in a team environment, fostering a culture of inclusivity. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Sr. Executive: Sales & Marketing of our new Generation, Chemical free Water Treatment / De- Scaling Systems for Cooling Towers as well as for Membrane based (EDI / EDR) water purification systems all over India. De-Scaling Treatment especially of Cooling Towers and Heat Exchangers. Alternatively, the candidate can be selected from companies involved in the Sales of RO (Reverse Osmosis) or NF (Nano Filtration) or Water Softeners or DM (De Mineralized) Water plants and should have sound knowledge of water chemistry. The above candidate should preferably be a qualified B.E. / B. Tech. Chemical

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code. Essential Duties & Responsibilities: Provides support to the Engineering teams, with a high attention to detail Researches, analyzes, and documents findings. May influence others within the Software Engineering team through the explanation of facts, policies, practices Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems Works on systems critical to companys current and future operations Debugs production issues across services and multiple levels of the stack Assists with improvement of organizational engineering standards, tooling, and processes Participates in the testing process through test review and analysis, test witnessing, and certification of software Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, and/or groups Required Skills Cross team collaboration Strong communicator Independent worker, able to figure things out on their own 1. Golang 2. Sql/Cassandra 3. Kafka 4. Shell scripting 5. Micro-Services 6. AWS 7. API Notice Period: Immediate joiner will be preferred or max upto a month. Shifts: Overlap with US shifts Qualifications Bachelor's degree or equivalent experience in Computer Science or related field Development experience with programming languages SQL database or relational database skills.

Fuelling the continued success of one of the worlds most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviours, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies gives us a wide range of capabilities, from award-winning creative work to exciting and unique promotional marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target. Role Description:As a Sr. Media Analyst , you will be a subject matter expert in programmatic media buying leading end-to-end programmatic engagements, actively managing advertisers budget and media performance across operated and owned and programmatic placements. You will own and manage the complete programmatic campaign life-cycle inclusive of implementing the programmatic media strategy, conducting continuous audience and media research, executing programmatic buys, creating performance reports and implementing optimizations. You will also create, activate and manage campaigns across DSPs and maintain a deep understanding of campaign management and optimization strategies along with providing detailed account analysis and campaign updates on an ongoing basis to ensure that we are delivering performance for advertisers goals. Performing evaluation of inventory sources, data, analytics solutions and technology platforms options in marketplace and develop roadmaps to help clients establish and achieve their programmatic media objective would be integral to the role. You will also lead consultative engagements by collaborating with internal stake-holders, our advertisers and their marketing agencies to contribute to the strategic insights. Being a thought leader by staying ahead of industry trends and sharing knowledge and best practices with the wider teams would be beneficial to the role.Responsibilities Must have a background working with Trading Desks, Desktop and/or Mobile digital media planning/buying tools, DSPs, SSPs, or Exchanges Have a core operational understanding of critical programmatic campaign components such asbrand safety guidelines, ad viewability, and filtering for suspicious and/or fraudulent media activity Be extremely detail-oriented, have the ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks, and be able to work effectively under pressure Engage consistently with the partners & stakeholders to better understand their needs and drive solutions based on those needs Responsible for the overall category delivery pacing & performance. Accountable for the MOM overall category operational health rate which includes, KPI, error free execution, incremental sales, upsell revenue etc., Work in alliance with all team members and thereby bring in consistency with performance for the top / critical account of the category Involve actively in category specific practices discussion with manager and contribute towards process improvisation Participate in training & development planning program for new hires. As SME, will be the first point of contact for the partners and stake holders for any trading related queries which includes process, QA, platform troubleshooting etc., Willing to work on extended business projects in collaboration with other marketing / digital team Be required to work during US Day time (CST) for certain period in the year About You: Minimum of Bachelor's degree or higher in marketing, economics, or technical specialty Minimum 8-10 years of experience digital / programmatic marketing Minimum of 3-5 years of experience buying and actively optimizing programmatic media campaigns using major DSPs. Team player and keen to share knowledge with the peers, contributes/respects own ideas and those of others equally. Solid understanding of the omni channel paid media practices to create a cohesive, customized programs for the customer. Experience with media planning and forecasting across an entire digital media program. Ability to manage multiple responsibilities in a fast paced environment. Previous experience managing large media accounts at a paid media agency. Passionate about media, data, analytics and technology. Experience in understanding & performing advanced analytics on digital data sources (e.g., digital analytics data, digital advertising data, DMP data, audience data, social data, search data, etc.) Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees. Your primary responsibilities include: You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum Provide employee service and act as a point of contact for employees with learning queries Support queries related to employee password reset Handle dispatching of work queue effectively To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries Provide active contribution to any ongoing projects Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite Excellent verbal and written English language skills Prior experience in Training or presentation will be a plus Experience working in a fast-paced, client-facing environment Validated organizational skills and the ability to prioritize and time management are essential for this role Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role Ability to develop effective relationships with internal and external stakeholders of the organization Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions Preferred technical and professional experience Prior experience in Data processing or Data management skill will be preferred Working knowledge of Workday will be an added advantage

Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level . Mandatory Skills: Vmware Cloud Foundation. Experience:8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Microsoft Teams Experience: 5-8 Years

Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Technology: Expertise in Windows operating systems and update management features Proficiency in system management tools like SCCM or Intune Understanding of security best practices related to patching and updates Strong analytical and troubleshooting skills Ability to effectively communicate technical information to stakeholders

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Teams Voice. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Microsoft Teams & Enterprise Voice Rate according to market std Primary Skill :-Microsoft Teams & Teams Enterprise Voice Secondary Skill:- Powershell & SBCs Job Description Role & Responsibilities Advanced Troubleshooting and Support: Provide expert-level (L3) technical support for complex issues related to Microsoft Teams, including messaging, meetings, calling, and Enterprise Voice functionalities. This includes incident analysis, root cause analysis, and resolution. Microsoft Teams Administration: Perform advanced administration, configuration, and maintenance tasks for the Microsoft Teams environment, including user provisioning, policy configuration (messaging, meeting, calling, app permissions), device management, and integration with other Microsoft 365 services. Teams Enterprise Voice Management: Administer and maintain the Teams Enterprise Voice system, including Direct Routing or Microsoft Calling Plans, phone number management, call flow configuration, emergency calling setup, and integration with Session Border Controllers (SBCs) if applicable. Voice Quality Monitoring and Optimization: Proactively monitor voice quality and call performance within Microsoft Teams. Identify and implement optimizations to ensure clear and reliable voice communications. Meeting Room Solutions: Manage and support Microsoft Teams Rooms (MTR) devices, ensuring they are properly configured, maintained, and integrated with the Teams environment. Troubleshoot issues related to audio, video, and content sharing in meeting rooms. Integration with Telephony Infrastructure: Understand and manage the integration of Teams Enterprise Voice with existing telephony infrastructure, including PSTN connectivity and any legacy PBX systems in a coexistence scenario. Security and Compliance: Implement and maintain security best practices for Microsoft Teams, including access controls, data loss prevention (DLP) policies specific to Teams, and compliance configurations. Participate in security audits and remediation efforts related to Teams. Policy Management: Develop, implement, and enforce Microsoft Teams policies related to Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Active Directory Admin. Experience: 3-5 Years.

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Implement and enforce security policies and compliance standards. MS TEAMS AND MESSAGING ADMIN Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Exchange Server Administration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Global Certification Coordinator , you will be responsible for: You are responsible for the application and renewal of Country Specific Certificates for our portfolio of Commercial off-the-shelf components. You support the BA/BLs through the Global Certification Service You increase the PLM efficiency in the BA/BLs by supporting the of harmonizing commercial off-the-shelf components with their country specific certificates. You will work closely with Component Engineering, BA/BL R&D and Quality. You will support the standardization of industrial components (parts, purchased parts, mechanical components, etc.) You will assume responsibility for the complete life cycle management for country-specific certificates. To this end, you will continuously improve the relevant processes. Required skills to have for the success of this role: You have successfully completed a degree in electrical engineering, mechatronics or a comparable field of study. You have professional experience in the country-specific approval of components as well as professional experience in product development for the relevant component ranges. You’ve experience in interpreting and handling Quality Control Orders (QCOs) issued by Indian authorities. You’ve experience in project work and have already gained experience in an international environment. You have knowledge of databases (MSAccess or others), CES, SAP, TeamCenter and NX or Mentor Xpedition. You have knowhow and experience in interpretation of HS codes, country specific certificates (BIS, TEC, MeiTY, etc.)

Exp - 7+yrs CBR- 135K Location - Pune/Kochi Primary Exchange Server 2016/2019 and Exchange Online Manage team of BAU messaging support engineers offshore incl. onboarding of new staff members Manage other stakeholders, like the wider Workplace team, the Service Desk and the process managers. Deliver the messaging related Services against the SLA requirements as per the daily contract. Resolve technical issues with help of the other members of the support team and update knowledge articles and other documentation when needed. Prepare and provide input in weekly and monthly SLA reporting. Ensure customer satisfaction on delivery of BAU Services related to messaging support in terms of availability and performance. Ensure availability of Exchange/Skype with help of the storage and back-up team and plan regular restore tests to ensure recovery (of e.g., mailbox) is possible. Ensure basic security requirements are applied in terms of authorizations and patches. Understanding of customer strategy and Business requirements related to messaging services. MAnage the execution of required/planned changes in accordance to the agreed process and schedule Review pre-solution & for Delivery Assurance for new projects, which includes evaluation of requirements and mapping to appropriate technology. Provide technical support to project team(s) during different stages of a project related to messaging and ongoing migrations to Office365. Excellent verbal and written communication skills to effectively findings and reports to the customer lead for the Workplace Services via the Wipro on-site Workplace lead. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Active Directory Admin.Experience3-5 Years.