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3.0 - 8.0 years

4 - 8 Lacs

Gurugram

Work from Office

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Active Directory Good to have skills : salesforceMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to a seamless operational flow and enhancing overall service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency in processes.- Engage in continuous learning and skill enhancement to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of user account management and security policies.- Experience with troubleshooting and resolving technical issues related to Active Directory.- Familiarity with group policy management and implementation.- Knowledge of directory services and their integration with various applications. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Active Directory.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

10 - 14 Lacs

Kolkata

Work from Office

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure Active Directory Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with organizational goals and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Active Directory.- Strong understanding of cloud computing concepts and services.- Experience with identity and access management solutions.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Active Directory.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

13 - 17 Lacs

Chandigarh

Work from Office

Position Overview: As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferable AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Pune, Delhi / NCR

Work from Office

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455

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1.0 - 4.0 years

2 - 3 Lacs

Gurugram

Work from Office

People Matters Media Pvt. Ltd. is looking for Copy Writers (Content & Research Team) to join our dynamic team and embark on a rewarding career journey Content Creation: Develop and write clear, concise, and engaging copy for various marketing and advertising materials, including but not limited to website content, social media posts, blog articles, email campaigns, brochures, and print advertisements Ensure that the content aligns with the brand's voice, tone, and messaging guidelines Research and Analysis: Conduct thorough research on the target audience, market trends, competitors, and industry best practices to gather relevant information and insights Analyze the data to understand consumer preferences, behavior, and needs, and incorporate these findings into the copy to enhance its effectiveness Brand Messaging: Understand the brand's identity, values, and unique selling propositions Translate this knowledge into persuasive and consistent messaging that resonates with the target audience and effectively communicates the brand's value proposition Collaborative Process: Work closely with the marketing team, designers, and other stakeholders to develop integrated marketing campaigns Collaborate on concept development, brainstorming, and refining ideas to ensure that the copy aligns with the overall campaign objectives Editing and Proofreading: Review and revise copy to ensure accuracy, clarity, grammar, and adherence to the brand's guidelines Proofread content for spelling errors and consistency in style and tone SEO Optimization: Incorporate relevant keywords and optimize copy for search engine optimization (SEO) to improve visibility and organic search rankings Stay updated on SEO best practices and trends to enhance the effectiveness of written content Adherence to Deadlines: Manage multiple projects simultaneously and deliver high-quality copy within agreed-upon deadlines Adapt quickly to changing priorities and project requirements Continuous Learning: Stay updated on industry trends, emerging technologies, and new marketing techniques Continuously improve writing skills and stay abreast of evolving language styles and cultural references

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

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6.0 - 11.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

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8.0 - 13.0 years

9 - 14 Lacs

Pune, Ahmedabad

Work from Office

Key Responsibilities Architect, deploy, and manage enterprise-level Wintel, VMware, Exchange/O365, and MS Azure infrastructure environments. Design and implement high-availability solutions to ensure optimal performance and reliability of critical systems and services. Expertise in Wintel server administration, including Windows Server, Active Directory, Group Policy, and DNS, DHCP, RDS and other roles and features. Proficiency in virtualization technologies, with experience in deploying and managing VMware vSphere environments. Strong understanding of Exchange/O365 administration, including Exchange Online, Exchange Server, and related services. Extensive experience with Microsoft Azure cloud services, including Azure Virtual Machines, Azure Active Directory, and Azure Networking. Develop and maintain automated deployment and configuration management processes using tools like PowerShell, Ansible, or Terraform. Lead the resolution of escalated technical issues, conducting root cause analysis and implementing corrective actions to prevent recurrence. Collaborate with security and compliance teams to implement and enforce robust security controls and ensure compliance with regulatory requirements. Drive continuous improvement initiatives to enhance infrastructure scalability, efficiency, and cost-effectiveness. Implement and maintain monitoring, alerting, and reporting solutions to proactively identify and address potential issues. Provide leadership and guidance to a team of infrastructure engineers, fostering a culture of collaboration, innovation, and continuous learning. Conduct performance evaluations, set clear objectives, and provide regular feedback to team members to support their professional growth and development. Qualifications Bachelor's degree in computer science, Information Technology, or related field. Minimum of 12+ Years of hands-on experience in designing, implementing, and managing enterprise-level infrastructure environments. Experience with audit and compliance procedures Required Soft Skills Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

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2.0 - 5.0 years

2 - 7 Lacs

Visakhapatnam, Hyderabad

Work from Office

Role & responsibilities Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests • Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users • Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customers environments and ticketing systems. Preferred candidate profile Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network • Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Mobile Device Management (MDM), Intune and BitLocker

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3.0 - 8.0 years

0 - 3 Lacs

Kochi

Remote

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

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15.0 - 20.0 years

1 - 5 Lacs

Pune

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Active Directory Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Capital Markets Services Representative, you will engage in the review of asset portfolios, providing insights and recommendations for wealth management and investment solutions. Your typical day will involve analyzing financial data, collaborating with various teams to develop strategies, and ensuring alignment with business objectives to enhance profitability metrics and optimize asset utilization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills and performance.- Monitor industry trends and regulatory changes to ensure compliance and inform strategic decisions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory.- Strong understanding of network security protocols and best practices.- Experience with user account management and access control.- Familiarity with troubleshooting and resolving Active Directory-related issues.- Knowledge of group policy management and implementation. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Active Directory.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

4 - 8 Lacs

Bengaluru

Hybrid

Role & responsibilities Role : Exchange Online On-Premise Experience: 5-8 Years Location: Bangalore Notice Period: Immediate to 15 Days Job Description: Responsibilities: Lead the architecture and deployment of Exchange Server solutions, including on-premises and hybrid configurations, ensuring seamless integration with existing systems. Manage and optimize Exchange Online environments, including mailbox migrations and configurations to enhance user experience. Experience with public folder migration and server upgrades. Implement and enforce security policies, including configuring role-based access control (RBAC) and ensuring compliance with industry standards. Monitor system performance, troubleshoot issues, and conduct root cause analysis to prevent future occurrences. Collaborate with cross-functional teams to support projects that require Exchange expertise, providing technical guidance and best practices. Mentor junior administrators and provide training on Exchange management and troubleshooting procedures. Required Skills 5+ years of experience in managing Microsoft Exchange environments, with a strong focus on Exchange 2016 and Exchange Online. Hands-on experience with PowerShell scripting for automation of administrative tasks. Proven track record of successfully leading migration projects from on-premises Exchange to Exchange Online. Preferred: Experience with Microsoft 365 services beyond Exchange, such as SharePoint and Teams. Relevant Microsoft certifications (e.g., MCSE: Productivity, Microsoft 365 Certified: Enterprise Administrator Expert). Familiarity with hybrid cloud architectures and integration with Azure services. Technical Skills and Relevant Technologies Expertise in Microsoft Exchange Server administration, configuration, and troubleshooting. Deep understanding of Active Directory, DNS, and network protocols relevant to Exchange. Experience with backup and recovery solutions specific to Exchange environments.

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

Work from Office

Technical Support Min exp 1+ year in (active directory, DNS, DHC server) Upto 8lpa Gurgaon location Immediate Joiner Call: 8448387768 sakshitiwari.img@gmail.com Required Candidate profile Skills: DNS, DHCP, O365, Window server, Active Directory, EPS, Trouble shooting

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1.0 - 6.0 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

Work from Office

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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0.0 - 3.0 years

2 - 5 Lacs

Gurugram

Work from Office

We are looking for a skilled Content Writer to join our team at FRETRON, contributing high-quality content that resonates with our audience. The ideal candidate will have excellent writing skills and the ability to create engaging content. Roles and Responsibility Develop and implement content strategies to achieve business objectives. Create high-quality, engaging content across various platforms. Conduct research to stay updated on industry trends and developments. Collaborate with cross-functional teams to ensure consistency in messaging. Edit and proofread content for accuracy and quality. Meet deadlines and deliver content on time. Job Requirements Proven experience as a Content Writer or similar role. Excellent writing, editing, and communication skills. Ability to work independently and collaboratively as part of a team. Strong research and analytical skills. Familiarity with content management systems and social media platforms. Ability to adapt to changing priorities and deadlines.

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1.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

Min exp 1 year in active directory, DHS, DHCP server Package 8.4 lpa Gurgaon location Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

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4.0 - 6.0 years

4 - 8 Lacs

Kochi

Work from Office

Microsoft office 365, powershell scripting, entra ID, Azure AD, security policies, compliance settings, microsoft 365 administration, Exchange Online, Teams, One Drive Job Summary Looking for a Microsoft Office 365 Engineer with 46 years of experience in managing and supporting M365 services. The role focuses on administration, user lifecycle management, issue resolution, and security for core Microsoft 365 tools like Exchange Online, Teams, OneDrive, and Entra ID (Azure AD). Key Responsibilities: Administer and support M365 services Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning/deprovisioning and access through Entra ID (Azure AD) . Handle day-to-day troubleshooting and serve as escalation point for M365-related issues. Monitor service health and perform system audits. Automate tasks using PowerShell scripts. Implement and support security policies , MFA , and compliance settings . Requirements: 4 to 6 years of hands-on experience with Microsoft 365 administration. Proficiency in Exchange Online , Teams , OneDrive , and Azure AD . Good knowledge of PowerShell scripting. Experience in email security, licensing, and compliance features. Strong communication and problem-solving skills.

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1.0 - 6.0 years

5 - 8 Lacs

Gurugram

Work from Office

Hiring For Office 365 - Technical Support - B2B Process Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working 2 roster off Night Shifts Both side cabs Salary Upto 8.40 Call/WhatsApp Meenakshi 9810963147 Required Candidate profile Candidate must have excellent communication skills. Must be an immediate Joiner who can join in within a week. Should have exp into Active Directory. Must be ok with 18m service agreement too. Perks and benefits Incentives Cabs

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1.0 - 6.0 years

5 - 8 Lacs

Gurugram

Work from Office

Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs

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5.0 - 10.0 years

9 - 15 Lacs

Hyderabad

Work from Office

Job Summary: We are seeking a Systems Engineer with extensive experience in Microsoft Exchange Server 2016 and above, Microsoft Remote Desktop Services (RDS), Hyper-V, VMware, high availability (HA) scenarios, DFS, and Windows Server 2022 network infrastructure across multiple domains and Active Directory environments. Key Skills Required: Microsoft Exchange Server 2016 and above (On-premises Mandatory) Minimum 3 years of Exchange implementation experience Windows Server 2022 – Active Directory, DFS, Group Policies, DNS, DHCP Virtualization: Hyper-V & VMware (VM provisioning, snapshots, clustering) High Availability (HA) and Disaster Recovery (DR) configurations Employee Benefit: There are two openings for this role. Based on individual performance, one selected candidate will have the opportunity to travel to the UK after 6 months and while the other candidate will continue working from India.

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies enable organizations to efficiently manage and secure IT to drive sustained business success. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. We are not your typical company. At Kaseya, we are bold, gritty, and accountable. Our success is achieved by going beyond for our customers and our employees. We are currently seeking a Technical Lead to join our team in Bengaluru, Karnataka. The ideal candidate should have 8-10 years of overall work experience, with a significant portion dedicated to server/client support. The candidate must demonstrate expertise in remote server/client administration, troubleshooting, and management. Exceptional communication skills, multitasking abilities, and proficiency in resolving technical issues are essential. The role requires working in a fast-paced environment, collaborating with team members, customers, and stakeholders. Strong leadership skills to motivate and guide a technical team are necessary. Key Responsibilities: - Lead and guide the technical support team in remote server/client administration activities - Efficiently multitask to address server/client errors, alerts, and perform patching - Liaise with team members and stakeholders for effective communication - Mentor junior team members and provide technical assistance - Continuously improve processes and procedures for enhanced efficiency - Stay updated with the latest technologies and industry best practices - Handle escalated technical issues and ensure timely resolution Requirements: - Minimum 8-10 years of experience in technical support or systems administration - Proficiency in remote server/client administration, troubleshooting, and management for at least 6 years - Strong understanding of Windows Server operating systems and network IT concepts - Expertise in troubleshooting technical issues including user authentication, GPOs, patch failures, AD, Exchange Server, and backup failures - Excellent communication and interpersonal skills - Ability to work in a rotational shift environment Your Reward: - Competitive compensation package - 100% health premiums covered for employees - Company-provided meals and transportation facilities - Paid holidays and generous PTO - Fun and exciting work environment If you are ready to join a dynamic team and grow your career with us, apply now and be a part of the Kaseya growth rocket ship!,

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5.0 - 10.0 years

7 - 12 Lacs

Vadodara

Work from Office

The ideal candidate will have deep hands-on experience in Office 365 administration, Windows Server environments, RMM platforms, networking, cloud infrastructure (Azure/AWS), virtualization (VMware/Hyper-V), and automation using PowerShell.

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0.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Required:- Problem Solving and Troubleshooting Skills & thinks logically. Working knowledge of Windows Servers, AD, DHCP, DNS Passion for Technology curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies Required Candidate profile Microsoft® Windows NT® Server & 2000 Server & NT Workstation & Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems Cloud Computing, Exchange Servers

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10.0 - 16.0 years

17 - 20 Lacs

Mumbai

Work from Office

Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level .

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5.0 - 10.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

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