162 Exchange Server Jobs - Page 3

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Position Summary As a Lead Collaboration Engineer at Guardian Life Insurance, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities for 16,000 users globally. You are Excellent problem solver Strong collaborator with team members and other teams Strong communicator, documenter, and presenter Strong project ownership and execution skills, ensuring timely and quality delivery. Continuous self-learner, subject matter expert for Microsoft 365 You have Bachelor’s degree in computer science, Information Technology, or significant relevant experience 5+ years of experience, preferably in a large financial services enterprise Expert-level experience with Microsoft 365: Administration, Outlook/Exchange Online/Exchange Server, Teams, SharePoint Online/OneDrive, Power Automate, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics, Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure. Intermediate-level experience with Proofpoint E-mail Protection or a similar e-mail security service – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response. Knowledge of other complimentary collaboration applications are desired: Zoom, BitTitan MigrationWiz, or ShareGate. Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure. Knowledge of Project Management using waterfall and agile frameworks. Proven ability to complete projects reliably and with quality. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure. Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102 You will Deliver excellent support for Collaboration capabilities to achieve service level agreements. Participation in the team on-call support rotation is required. Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality. Current goals are focused on Copilot, and Service Improvements. Reporting Relationships As our Collaboration Engineer, you will administratively report to our Delivery Manager/ Head of IT who reports to our Head of Infrastructure IT; and functionally to the Head of Collaboration Technology. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106866

Roles and Responsibilities : Manage SharePoint sites, including creating, editing, and deleting site collections, sites, and lists. Configure Exchange Online services such as email accounts, distribution groups, public folders, and shared calendars. Provide technical support for Microsoft Office applications (Word) on Windows operating systems. Troubleshoot issues related to OneDrive file storage and sharing. Job Requirements : 4-13 years of experience in IT administration with expertise in Microsoft technologies. Strong knowledge of MS Exchange Server administration including configuration of mailboxes, distribution groups, public folders, and shared calendars. Proficiency in managing SharePoint sites using SharePoint Administration Center or PowerShell scripting.

Influence customer/business/service partner's technical strategy to include IBM's technology Embed IBM's technology into customer/business/service partner's reference architectures, practices, and solutions Help business/service partner's sales and technical teams demonstrate IBM's technology to their clients Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Business-Tech AlignmentExperience aligning business goals with tech solutions. Stakeholder Consensus BuildingStrong interpersonal and communication skills for achieving consensus among stakeholders. Experience in enterprise storage solutions.- Proven experience in designing, implementing, and supporting storage systems, including SAN, NAS, and cloud-based storage. - Knowledge of integrating storage solutions with servers and virtualized environments (e.g. KVM, VMware, Hyper-V).Specific Knowledge:- Hands-on experience with IBM Storage products (e.g., IBM FlashSystem, IBM DS8000, IBM Storage SW like Ceph, Fusion etc). - Familiarity with related technologies such as NVMe, RAID, and data deduplication. - Understanding of hybrid and multi-cloud architectures. - Expertise in storage cybersecurity, including immutable backups and ransomware protection.Tools and Methodologies:- Experience managing and monitoring storage systems using tools like IBM Storage Insights, Spectrum Control, or similar industry tools.OpenShift, VMware ESXi and other Infrastructure as service platforms Strong Understanding of data resilience strategies (HA/DR/Backup/Replication/Cyber resilience)

Position: Service Desk Manager (Worked with US Process/ International Process) Shift: Night shift (PST) Job Location: Hyderabad Hybrid, Preferred candidate based at Hyderabad or South Region Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. The Service Manager is responsible for managing the activities and responsibilities of the service desk team. As a part of this management, the Service Manager is also responsible for providing high-level technical assistance to the team and ensuring service and support are provided to customers at agreed levels. Roles and Responsibilities: Manage service desk team members and their overall daily activities. Manage the dispatch process of service requests to ensure full utilization of resources. Manage the dispatch process of field technicians to ensure full utilization of resources. Improve usage of Support resources and increase the productivity of the team. Communicate with all parties in a constructive manner to guarantee customer expectations are met. Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary. Perform customer follow-up to verify final resolution and determine satisfaction level. Interface with appropriate technical personnel for customer problems that cannot be resolved effectively. Provide accurate reports and metrics to company management on the status of delivering Service Level Agreements across all clients. Understand overall service desk objectives, as well as the role and function of each team member. Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests. Assist the service desk team in design and development tasks. Ensuring that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production. Additional Duties and Responsibilities: Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate service desk issues to the CTO as required. Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customers needs. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the service desk team. Facilitate regular service desk team meetings and service board reviews. Document internal processes and procedures related to duties and responsibilities. Enter all work as activities, service tickets, or project tickets in Connect Wise. Review relevant publications and online materials to remain up to date with current and future trends emerging in the industry. Knowledge, Skills, abilities required: 10+ years of experience of IT/MSP experience, with ticketing system Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Sonic Wall CSSA, Connect Wise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP Knowledge and experience in cross-functional management methods and techniques Knowledge of industry applications, processes, software, and equipment Strong organizational, presentation, and customer service skills Skills in strategic planning with an ability to think ahead and make long-term plans. Strong leadership skills and getting results with a strong customer orientation. Understanding of support tools, techniques, and how technology is used to provide services. Excellent communication skills in English, both written and oral worked with US/UK/Australian based company.

International Technical Support Executive 1 year of tech support experience with International Clients on Papers (Mandate) Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Title Due to our continued growth, we are in need of a qualified, focused individual for a vital role in our IT Support department. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Administrate user accounts for network, e-mail, and other applications; Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications; Identify, research and resolve technical problems of IT equipment and software applications; Respond to IT tickets, telephone calls, e-mails, and requests for technical support; Document, track, and monitor problems to ensure timely resolutions; and Communicate and collaborate with a regional/global IT team members to advance IT initially; Rotating shift. Qualifications Fluent in English (both written and verbal) Associate’s degree in Computer Science or Information Technology; At least 1 year of experience in a help desk or IT Support role; and Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Role & responsibilities Strategic Leadership Oversee IT infrastructure across data centres, firewall policies, provisioning, and endpoint security. Lead and manage L1/L2 IT teams; enforce high operational standards via KPIs and SOPs. Create and continuously refine SOPs for governance, disaster recovery, and security compliance. Data Center & Server Operations Lead deployment and maintenance of enterprise-grade servers (Dell, Cisco, Supermicro, Huawei). Manage co-location setups (NSE, BSE, STT, Yotta): racking, liquid cooling, cabling, power planning. Configure BIOS overclocking, IPMI/iLO access, network booting, and remote diagnostics. Linux & System Administration Expertly install, tune, and secure Linux distributions (Rocky, RHEL, Ubuntu), with kernel upgrades and repo/yum management. Deploy trading platforms and monitoring agents on custom-tuned Linux boxes. Support Windows Server environments and virtualisation stacks (VMware, Xen, Hyper-V). Networking & Security Manage deployment and optimisation of SFP/QSFP, Twinax, MM/SM cabling, and breakout patching. Oversee firewall rulesets, VLANs, routing policies, and endpoint protections. Work closely with trading teams to troubleshoot and minimise system/network latency. Procurement & Vendor Management Lead procurement of compute/network/storage infrastructure in alignment with trading needs. Maintain vendor relationships, warranties, and SLAs for all hardware/software systems. Audit & Compliance Conduct system-level audits, performance benchmarks, and capacity Ensure compliance with NSE/BSE regulatory requirements for co-located environments. Job Requirements 5+ years in IT infrastructure roles, including 3+ years in trading or mission-critical systems leadership. Mastery in Linux system administration with experience in: Kernel tuning and driver integration (e.g., Mellanox, SolarFlare, Exanic). Custom performance profiles, Yum/Repo configurations. Proven success managing full lifecycle deployments in co-location trading setups. Expertise in BIOS tuning, server hardware builds, and virtualisation platforms. Comfortable navigating NSE/BSE or similar institutional-grade environments. Strong team management, documentation, and technical troubleshooting abilities. Advanced Diploma in Computer Applications / Hardware Networking or equivalent.

If interested kindly call or WA on 7020744820 - Rashmi M Excellent English Communication skills and 1 Year of Technical Support ( O365 ) Experience is must Strong Problem Solving and Troubleshooting Skills & thinks logically. Server support - operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Rounds of Interview : Virtual

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Need minimum 1 year experience in technical support (voice ) 5 days working Location: Gurugram 1 side cab grad/ undergrad both can apply Salary upto 8 lakh (hike on last drawn) Interested may contact or share references: Taranpreet Kaur: 7217649106 Required Candidate profile Excellent communication skills, should be okay with rotational shifts

We are looking for a highlyskilled and experienced Microsoft Security SME/Architect to join our team. Theideal candidate will have extensive expertise with the Microsoft securitysuite, specifically Microsoft Defender for Cloud and Microsoft Defender forOffice 365. This role involves leading the configuration of endpoint securitysolutions, ensuring integration with existing infrastructure, and aligning withsecurity best practices. What you'll do: Microsoft Security Suite Expertise Serve as theSubject Matter Expert (SME) for Microsoft security suite, with specialistresponsibilities in Microsoft Defender for Cloud and Microsoft Defender forOffice 365. Lead theconfiguration, deployment, and management of endpoint security solutions usingMicrosoft Defender. Ensureintegration of Microsoft Defender solutions with existing IT infrastructure andsecurity tools. Provide expertguidance on the configuration, optimization, and maintenance of MicrosoftDefender to enhance security posture. Endpoint Security Management Lead the designand implementation of endpoint security solutions, ensuring alignment withindustry best practices and organizational security policies. Collaborate withIT and security teams to ensure the secure configuration of endpoints,including OS hardening and application of security policies. Conduct regularassessments of endpoint security configurations to identify and remediatevulnerabilities. Develop andmaintain documentation for endpoint security configurations, policies, andprocedures. Security Strategy and Architecture Understand andapply the principles of network and endpoint security, current threat andattack trends, and security best practices such as defense in depth. Work closely withsecurity teams to explain the impacts of security configurations on end userdevices and ensure alignment with overall security strategy. Develop andmaintain a comprehensive security architecture framework for endpoint security. Provide strategicrecommendations to enhance the security posture of the organization through theeffective use of Microsoft security solutions. Training and Support Provide trainingand support to IT and security teams on the use and management of MicrosoftDefender solutions. Act as a point ofescalation for complex security issues related to Microsoft Defender. Stay up-to-datewith the latest developments in Microsoft security technologies and threatlandscape. Conduct knowledgesharing sessions and workshops to disseminate security best practices withinthe organization. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance

Certifications: MicrosoftCertifications: SC 100, 200, 300, 400, MS 102 and AZ 500. Focusing on Identity,mobility, Security Compliance. Technical Skills: Strongunderstanding of Microsoft 365 security features, including but not limited toMicrosoft Defender, Azure AD, and Intune. CommunicationSkills: Excellent presentation, communication, and interpersonal skills withthe ability to engage diverse audiences . Travel: Willingness totravel to client sites as needed What you'll do: ConductDemos and Workshops: Deliver compelling presentations, demos, and workshops onMicrosoft 365 security solutions to a variety of audiences, including ITprofessionals, decision-makers, and end-users. TrainingDevelopment: Develop and update training materials, including presentations,hands-on labs, and documentation, to ensure clients receive comprehensive andactionable knowledge. Feedbackand Improvement: Gather feedback from workshop participants and clients tocontinuously improve the content and delivery of demos and workshops. Collaboration:Collaborate with sales presales teams to align training sessions What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewardsand Recognition Program, Employee Referral Program, Wellness Program and CSRInitiatives Maternityand Paternity Leaves CompanySponsored Certification Program Learning/DevelopmentCourses, Cross Skill, Mentorship and Leadership Programs QuarterlyPerformance Feedback Sessions Savings,Investments and Retirement Benefits FlexibleWork Hours, Work from Home, Remote Working, Hybrid Working CompanyOnsite / Fun Events

3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.

Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstratedknowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrate knowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Helpcustomers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. Youwill be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts Youwill own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Prepare technical insights and key scenarios required to drive the right technical andbusiness solution outcomes

Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstrated knowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrateknowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Help customers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. You will be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts You will own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers,engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Preparetechnical insights and key scenarios required to drive the right technical andbusiness solution outcomes Meetand exceed team-level monthly, quarterly, and annual goals for net-newacquisition targets and sales pipeline, as well as operational metrics

As a Presales Consultant for Modern Workplace, you will leverage your expertise in Microsoft 365 and related technologies to support pre-sales activities and design tailored technical solutions for customers. Your focus will be on Office 365 migrations, deployments, and ensuring seamless adoption of modern workplace solutions. Key Responsibilities: Provide technical guidance on Active Directory and Group Policy design. Design and implement Microsoft 365 services, including migrations and deployments. Lead migration projects from platforms like Exchange Hybrid, G Suite, Zimbra, and tenant-to-tenant. Utilize migration tools such as BitTitan, AvePoint, and Microsoft Migration Manager. Automate tasks using PowerShell scripting. Manage Azure AD services, including AD Connect, PHS, PHA, MFA, and Conditional Access. Implement Privileged Identity Management and Azure Active Directory Premium solutions. Required Skills: Technical Expertise: Office 365 migrations, Active Directory, PowerShell, and Azure AD services. Soft Skills: Strong communication in Hindi and English, proactive mindset, adaptability, and problem-solving. Qualifications: Hands-on experience with at least 6-10 Office 365 migration projects. Proficiency in migration tools and advanced knowledge of Microsoft 365 environments.

Job Summary As an Infra. Technology Specialist you will play a crucial role in enhancing our organizations security posture by implementing and managing advanced Microsoft security solutions. You will work in a hybrid model ensuring the protection of our digital assets and compliance with industry standards. Your expertise will contribute to safeguarding our infrastructure enabling us to deliver secure and reliable services to our clients. Responsibilities Implement and manage Microsoft Information Protection to safeguard sensitive data across the organization. Oversee the deployment and configuration of Microsoft Defender for Identity to detect and respond to identity-based threats. Provide expertise in Microsoft Defender for Endpoint to ensure comprehensive endpoint security and threat protection. Administer Microsoft MFA to enhance authentication security and protect user identities. Utilize Microsoft Defender Antivirus to protect systems from malware and other security threats. Manage Microsoft Purview to ensure data governance and compliance with regulatory requirements. Implement Microsoft Priva to protect personal data and ensure privacy compliance. Utilize Microsoft Defender Suite to provide a unified security management experience. Conduct Defender Vulnerability Management to identify and remediate vulnerabilities in the infrastructure. Configure Always on VPN to ensure secure remote access for users. Implement App Locker to control application execution and enhance security. Monitor Microsoft Secure Score to assess and improve the organizations security posture. Evaluate Microsoft Compliance Score to ensure adherence to compliance standards. Manage Microsoft Entra ID to streamline identity and access management. Utilize Microsoft 365 Security to protect cloud-based assets and ensure data security. Qualifications Possess extensive experience in implementing Microsoft security solutions. Demonstrate expertise in managing Microsoft Defender Suite and related technologies. Have a strong understanding of data protection and compliance requirements. Exhibit proficiency in configuring and managing Microsoft Entra ID. Show capability in conducting vulnerability assessments and remediation. Demonstrate ability to enhance security posture using Microsoft Secure Score. Possess excellent problem-solving and analytical skills. Certifications Required Microsoft Certified: Security Compliance and Identity Fundamentals

Looking for immediate joiner, Senior Technical Advisor (AD/Server/Networking), Pune. Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. 5. Salary upto 8 LPA Preferred candidate profile: *UG / Grad both eligible with 1year of documented Technical Experience and Excellent English Communication Mandate* Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer – Broker Technical Support Specialist Your role will require youto utilize your experience in and knowledge of insurance/reinsurance andunderwriting processes to process transactions for the Underwriting SupportTeams and communicate with the Onsite Team. Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal,communication and presentation skills, both verbal and written Relevant and meaningful years of experienceof working in US P&C insurance lifecycle – pre-placement, placement, andpost-placement activities (such as endorsements processing, policyadministration, policy checking, policy issuance, quoting, renewal prep,submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus,collaboration, accountability, initiative, and innovation. Proficient in English language- both written(Email writing) and verbal A strong attention to detail; analyticalskills and the ability to multi-task are important Preferred Qualification andExperience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer – Broker Technical Support Specialist Your role will require youto utilize your experience in and knowledge of insurance/reinsurance andunderwriting processes to process transactions for the Underwriting SupportTeams and communicate with the Onsite Team. Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Looking for immediate joiner, for Senior Technical Advisor (AD/Server/Networking), Pune. Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. 5. Salary upto 8 LPA Preferred candidate profile: *UG / Grad both eligible with 1year of documented Technical Experience and Excellent English Communication Mandate* Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Dear Candidate, We are looking for a Cloud Support Engineer to provide technical support for cloud-based infrastructure and applications across various environments. Key Responsibilities: Troubleshoot and resolve cloud infrastructure issues (AWS, Azure, GCP). Monitor system performance, security, and availability. Respond to incidents and service requests per SLAs. Assist in deployment, backup, and disaster recovery operations. Document knowledge base articles and solutions. Required Skills & Qualifications: Proficiency in cloud platforms (AWS, Azure, or GCP). Strong knowledge of networking, Linux/Windows administration, and virtualization. Familiarity with monitoring tools (CloudWatch, Datadog, etc.). Scripting skills in Bash, PowerShell, or Python. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

Role Description The role is required to provide technical expertise to automate and simplify Operations. Role is key player in product squad. Product squad comprises of Product Owner, Product engineering and Product operations. Personal will provide assistance to Product Manager and Operations team in automating database tasks. Team follows Agile ways of working. DB follows JIRA tool to manage all tasks and deliveries. Great opportunities lies around this role in terms of automating tasks pertaining to monitoring, capacity mgt., security compliance and improving data flows. Role is expected to understand process flows and automate using tools/ softwares like Microsoft power automate. Your key responsibilities Collaborate with all EUC and CIO functions to deliver a product that fulfil business requirements and improve user experience across all processes i.e Packaging, Testing and Release mgt. Follow industry standard practices to automate database tasks. Create integrated dashboards for data monitoring and capacity Adherence to all control and process requirements for Process control documents and SDLC processes in DB Manage Product aligned squads as per DB Agile@Scale methodology Stay up to date on product enhancements, competing products, and the industry as a whole Your skills and experience Understanding of other End User technologies, such as SCCM, Intune, Azure active directory is must Able to interface with other infrastructure technology functions such as networks, data centre, server and database teams Database administration experience or project execution in this domain is must Python coding knowledge Proven skill in delivering complex power automate EPICs. Conduct product reviews and solve complex technical issues /obstacles with a group of SMEs Understand platform set up, capacity planning, monitoring, and performance improvement Experience of working in Agile environment is must Collect feedback from end user on the services and assign it to respective products/team for improvements/suggestions if any. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Role 2: Job TitleApprentice Role for Technology hiring 2025 2026 LocationPune, India Role Description The PB Tech Apprentice Pune, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Role 3: Job TitleApprentice Role for Technology hiring 2024 2025 LocationMumbai Role Description The PB Tech Apprentice Mumbai, will work closely with our experienced IT professionals to gain hands-on experience and develop a deep understanding of our IT applications and systems. Recent graduates who have a strong technical aptitude and are eager to learn and grow within a dynamic and supportive environment. Your key responsibilities Assist with Application Management Help manage and maintain IT applications, ensuring they run smoothly. Support and Troubleshooting Provide technical support to users, helping to resolve application issues. Documentation Keep accurate records of application configurations and changes. User Training Assist in creating and delivering training materials for users. Project Participation Work on projects like application upgrades and new implementations. Quality Assurance Help test applications to ensure they work correctly. Continuous Improvement Suggest ways to improve application performance and user experience. Compliance and Security Ensure applications follow company policies and industry regulations. Collaboration Work with other teams to ensure successful application delivery and support. Your skills and experience Qualifications: Educational Background A Bachelors degree in Computer Science, Information Technology, or a related field from a reputed university. Technical Aptitude Strong interest in IT applications and systems. Problem-Solving Skills Ability to analyze problems and find solutions. Communication Skills Good verbal and written communication skills. Team Player Ability to work well in a team. Attention to Detail Careful attention to detail. Adaptability Willingness to learn new technologies. Skills: Application Knowledge: Familiarity with IT applications. Programming Languages: Basic knowledge of programming concepts and/or any programming language such as C, C#, Java, Python or SQL. Database Management: Understanding of database systems and SQL queries. Networking: Basic knowledge of networking concepts. Cybersecurity: Awareness of cybersecurity principles. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression About us and our teams