451 Exchange Server Jobs - Page 3

Job Title: Service Desk Engineer Tier 3 Location: Hyderabad (Hybrid), Preferred candidate must be from Hyderabad Type: Full-Time Industry: IT Services and Consulting. Note: We need candidates can join Immediate or within 15 days Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. Roles and Responsibilities: Function as the customers single point-of-contact for problem identification and resolution for issues that have been escalated by the team Manage the dispatch process of service requests to ensure full utilization of resources. Manage the dispatch process of field technicians to ensure full utilization of resources. Improve usage of Support resources and increase the productivity of the team Communicate with all parties in a constructive manner to guarantee customer expectations are met Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary Perform customer follow-up to verify the final resolution and determine satisfaction level. Interface with appropriate technical personnel for customer problems that cannot be resolved effectively Provide accurate reports and metrics to company management on the status and budget of ongoing projects and agreements Understand overall service desk objectives, as well as the role and function of each team member Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests Assist the service desk team in design and development tasks Ensuring that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production. Additional Duties and Responsibilities: Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate service desk issues to the CTO as required. Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customers needs. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the service desk team. Facilitate regular service desk team meetings and service board reviews. Document internal processes and procedures related to duties and responsibilities. Enter all work as activities, service tickets, or project tickets in ConnectWise. Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry. Knowledge, Skills, abilities required: 10+ years of experience of IT/MSP experience, with a ticketing system Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP Knowledge and experience in cross-functional management methods and techniques Knowledge of industry applications, processes, software, and equipment Strong organizational, presentation, and customer service skills Skills in strategic planning with an ability to think ahead and make long-term plans Strong leadership skills and getting results with a strong customer orientation Understanding of support tools, techniques, and how technology is used to provide services Installation, Configuring, and Troubleshooting of MS Windows Server 2003, 2008, 2008 R2, 2012, and 2012 R2. Experience with AWS/Azure public cloud services Understanding of Microsoft Identity and Access Management products such as Azure AD, ADFS, Azure AD Connect Experience in IT Infrastructure Support management in the Production Environment. Proficient in Implementing, Configuring, and Administering Windows standalone\Cluster\NLB servers Migration of Windows 2008/2012/2016 domains. Plan a rollback in case of failure in migration Managing Firmware/software updates on Production Servers\Hardware Devices. Knowledge of handling Centralized Monitoring Knowledge of Patch Management and Scripting (PowerShell) Knowledge of enterprise-class infrastructure software such as anti-virus, backup, hardware technologies SAN, NAS, Storage, and related client-side software. Knowledge in Virtualization (VMWare) is a plus Working with Active Directory and Exchange to create/modify/terminate accounts Active Directory, Users, Groups, OUs Creation and Computer management Group Policy Planning & Deployment Configuring and managing Exchange Server, proficient in Office 365 migrations would be a plus Configuring and managing Veeam backups is a plus Develop and maintain automation scripts for solution patching Knowledge of Network Switches and Firewall would be a plus Certifications for Windows Server technology (MCITP) and ITIL concepts would be an added advantage Excellent communication skills in English, both written and oral.

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

Active Directory, setup, upgrades, and troubleshooting Exchange on-premise upgrades, patching, and migration to Office 365 Azure WVD pool creation and updates VMware and Hyper-V host patching Microsoft Storage Replica setup Shift- 5:30 pm to 2:30 AM Required Candidate profile 2-4 years of experience in technical support or helpdesk roles (for L1). 4-6 years of experience in technical support or system administration roles (for L2).

Job Description : Trade Capture & Verification: Accurately capture and verify trades in internal systems; ensure all tradesare booked correctly and promptly. Reconciliations: Perform daily reconciliations of trades, positions, and cash balances between internalrecords and external parties (brokers, custodians, exchanges). NAV Accounting: Assist in the preparation of Net Asset Value (NAV) by confirming and accounting for alltrades, ensuring accurate valuation and reporting Issue Resolution: Investigate and resolve trade discrepancies, breaks, and unmatched trades in a timelymanner; liaise with team members to ensure data accuracy. Process Adherence: Ensure all activities are in line with internal policies, market regulations, andcompliance standards. Process Improvement & Documentation: Identify process gaps and contribute to continuousimprovement initiatives; maintain updated process documentation and SOPs. Coordination with External stakeholders: Liaise and coordinate with external stakeholders, includingbrokers, custodians, and counterparties, to manage routine tasks and resolve pending queries, ensuringsmooth operations.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Exchange Server Admin . Experience: 5-8 Years .

Hiring for CMM 5 Level Org!!Working on Windows server 2012 R2 and Windows server 2016/2019.Installation & Configuration ADDS, DNS, DHCP Servers.Experience on AD PowerShell model, Exchange PowerShell and Exchange Admin Center. Required Candidate profile Designation: Wintel L3 Location: Mumbai Experience: 9+ Years Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Backup and Recovery Systems, Rubric Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Backup and recovery ManagementRole Description:Must have 3+ years of hands-on experience in Avamar Backup to take care of technical activities Should have strong knowledge with architecture of EMC Avamar.Must Have Skills: Avamar Backup Tool and Rubrik.Good To Have Skills: Rubrik and NetBackup Job RequirementsKey Responsibilities:Backup Management (Backups/Recovery jobs)Monitoring (Software and Hardware) Performing Scheduled Backups and On-Demand Backup requestsBackup troubleshooting on failures and slowness issueNew Server, VM, Agent based backup configuration and removal as per requestPerforming critical and normal restores as per requestsParticipating in audits for successful backups and failure backupsBackup software upgradation to latest patches or new version Technical Experience:Should have experience on adding/updating backup and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages.Should have experience on multiple agents which includes Filesystem, SQL, Oracle, Exchange, SAP, Active Directory and VM ware.Should have hands-on experience performing upgrades and patch updates.Good understanding of Deduplication in Avamar and its implantation.Should have experience knowledge on One Touch recovery, BareMetal restore.Should have experience on replication and secondary Copy management and configuring backups on multiple remote sites.Should have knowledge in performing disaster recovery backups. Managing High availability Backup Server and Performing backup migration.Should have experience on configuring the Disk and Tape library in backups.Should have hands-on experience in performing restoration of filesystem dataShould have experience in recovery of SQL, Oracle, Exchange, AS400, VM servers and DB2Understanding of NDMP, VTL, SAN Media servers, file storage and Duplication options.Maintain all equipment for backup environment to include servers, disk, repository and tape library and storage devices.Should have experience in Installing /Removing UpdatesShould have experience Analyze and handle complex incidents and major incidents and promptly provide solutionsHandle complex changes across the productionWork with teams internal/external teams, vendors and all relevant stakeholders to ensure effective service deliveryMaintain the platform to the highest standard and ensure 24x7 supportExcellent Communication Skills, ITIL Process , Ticketing Management, Customer handlingRelevant certifications will be an added advantage. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification:15 years of mandatory education as per Accenture Standards. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with stakeholders to understand their needs, and implementing solutions that enhance system performance and reliability. You will also monitor system health and performance metrics, ensuring that all components function seamlessly to support business operations effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Develop and maintain documentation for processes and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Strong understanding of cloud-based collaboration tools and their integration.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with network configurations and security protocols.- Ability to analyze system performance and implement improvements. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Teams Infrastructure.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title: Windows L3 Support Engineer Department: IT Infrastructure / Technical Support Reports To: IT Manager / Infrastructure Head Experience Required: 8+ years in Windows System Administration with L3-level responsibilities Job Summary We are seeking a highly skilled Windows L3 Support Engineer with in-depth expertise in Windows Server Administration, Active Directory (AD), Internet Information Services (IIS), Plesk Control Panel, and Microsoft SQL Server . The ideal candidate will be responsible for handling complex infrastructure escalations, troubleshooting critical issues, and ensuring optimal system stability and availability. Key Responsibilities Windows Server & Infrastructure Manage and maintain Windows Server 2012/2016/2019/2022 environments. Perform server performance tuning and patch management. Ensure OS-level security compliance and configuration. Automate routine administrative tasks using PowerShell scripting. Configure and manage Windows clustering. Administer SQL database mirroring, replication, and clustering. Active Directory (AD) Design, deploy, and manage Active Directory infrastructure (FSMO roles, Sites & Services, GPOs, trusts). Troubleshoot AD replication, authentication (Kerberos/NTLM), account lockouts, and DNS-related issues. Manage and secure OU structures, Group Policies, and delegation models. Plan and execute AD migrations, upgrades, and integrations with multi-site AD and ADC if applicable. IIS (Internet Information Services) Deploy, configure, and optimize IIS 8.5/10 for enterprise-grade applications. Manage SSL certificates, bindings, redirects, and virtual directories. Analyze logs and troubleshoot hosting and performance issues. Plesk Hosting Platform Manage shared and dedicated hosting environments using Plesk (Obsidian, Onyx). Handle Plesk upgrades, backup management, license issues, and domain setups. Troubleshoot web, mail, FTP, and DNS-related issues via Plesk. Microsoft SQL Server Perform database administration for SQL Server 2016/2019. Monitor performance, manage backups, and configure database security (logins, roles, permissions). Assist in writing T-SQL queries and debugging stored procedures. Collaborate with developers to resolve database-related application issues. General L3 Support Serve as the final escalation point for L1 and L2 teams. Conduct root cause analysis (RCA) and implement permanent solutions. Document processes, build SOPs, and maintain runbooks. Provide on-call support for critical incidents. Ensure compliance with IT security and audit requirements. Required Skills & Qualifications Must-Have Technical Skills Windows Server administration (2012/2016/2019/2022) Deep expertise in Active Directory and Group Policy Strong knowledge of IIS 8.5/10 Hands-on experience with Plesk on Windows (Obsidian, Onyx) Microsoft SQL Server administration (up to 2019) PowerShell scripting and automation Soft Skills Excellent analytical and troubleshooting skills Strong written and verbal communication Ability to work under pressure and manage critical incidents Strong documentation and reporting abilities Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Administrator / Solutions Architect MCSA / MCSE (Windows Server, SQL Server) ITIL Foundation LinkedIn - linkedin.com/in/udisha-parashar-9795571ab

Technical Support Engineer, Bengaluru/Pune (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 3 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA: 8595800635) rose2hiresquad@gmail.com

Developer leads the cloud application development/deployment. A developer responsibility is to lead the execution of a project by working with a senior level resource on assigned development/deployment activities and design, build, and maintain cloud environments focusing on uptime, access, control, and network security using automation and configuration management tools Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience of technologies like Spring boot, JAVA Demonstrated technical leadership experience on impact customer facing projects. Experience in building web Applications in Java/J2EE stack. Experience in UI framework such as REACT JS Working knowledge of any messaging system (KAFKA preferred) Experience designing and integrating REST APIs using Spring Boot Preferred technical and professional experience None

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 8604554527 7251848029

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AIand digital innovation are redefining industries, and we’re leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of howwe’re scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthroughsolutions tackle companies most complex challenges. If you thrive in afast-moving, tech-driven environment, love solving real-world problems, andwant to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, andinnovation, our teams implement data, technology, and AI to create tomorrow,today. Inviting applications for the role of Process Associate/Process Developer – Broker Technical Support Specialist Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, anddigital innovation • Make an impact – Drive change for global enterprises and solve businesschallenges that matter • Accelerate your career — Get hands-on experience, mentorship, and continuouslearning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness- built on a foundation of integrity and inclusion - allow your ideas to fuelprogress Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Apache Kafka Good to have skills : Retail MarketingMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while staying updated on industry trends and best practices to continuously improve your contributions. Roles & Responsibilities:- Expected to perform independently and become an SME (L3 program)- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Kafka.- Good To Have Skills: Experience with Retail Marketing.- Strong understanding of distributed systems and messaging protocols.- Experience in application development using Java or similar programming languages.- Familiarity with cloud platforms and microservices architecture. Additional Information:- The candidate should have minimum 2 years of experience in Apache Kafka.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your commitment to quality will be evident as you work diligently to maintain the integrity of our world-class systems, fostering positive client relationships and enhancing user satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune.- Good To Have Skills: Experience with mobile device management solutions.- Strong understanding of application support and troubleshooting methodologies.- Familiarity with cloud-based technologies and their integration with on-premises systems.- Ability to analyze and interpret technical documentation and user requirements. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Service Desk Voice based technical support experience in a global environment Basic technical knowledge of Desktop/Laptop and Mac Basic Knowledge on Citrix, AD, Group Policy, VM, DNS, DHCP, SCCM, WDS, Bitlocker. Knowledge of Exchange/ O365, Lync troubleshooting, Internet and Networking, Abilities to perform software installations and troubleshooting. Able to work under pressure to resolve issues affecting production services coordinating multiple teams. Excellent analytical, problem-solving and multi-tasking skills. Technical knowledge of different client operating systems. Should have worked on any ticketing tool and should be able to work within SLA's Good verbal and written communication skills Experience with creating process, procedures, and documentation relating to incident management or systems operations. Good process Knowledge on ITIL. The willingness to work in a 24*7 environment."

Overview We are seeking a Cybersecurity Specialist to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidates is a detail-oriented and proactive cybersecurity professional with a strong foundation in security investigations and a passion for protecting digital environments. You thrive in collaborative settings, are comfortable managing multiple responsibilities, and bring a structured approach to problem-solving. Responsibilities Analyze security trends within customer environments. Identify risk prioritization from triaged security technologies. Create and enrich processes or documentation for team responsibilities. C ollaborate with SOC and MDR Operation Teams on internal projects as required , building client adoption and value optimization . Qualifications Required Qualifications: Two ( 2 )+ years of experience in Cyber Security Analytics . A Bachelor's degree from an accredited university in Computer Science, Engineering, Cyber Security, or related area. Two ( 2 )+ years of experience using Endpoint Protection (EPP), Endpoint Detection & Response (EDR/XDR), and Security Information and Event Management (SIEM) platforms. Certified in one or more industry related courses; Security+, CySA+, CASP+, or Equivalent/High. Ability to effectively prioritize tasks and handle multiple responsibilities simultaneously for client facing deliverables. Proficiency in using MS Products, including Word, Excel, PowerPoint, and Visio.

Represent the Production Support organization on company-wide project teams. Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team. Prioritize workload, providing timely and accurate resolutions. Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs. Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Participate in knowledge transfer to ensure better grasp of the product and domain. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect. Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments. Investigate & report on issues and potential risk events within designs and solutions.

Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : Microsoft 365, Microsoft PowerShell, Microsoft 365 Security & Compliance Good to have skills : Microsoft Active DirectoryMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced and skilled O365 Engineering Team Member. The candidate will design, test, implement, and maintain Microsoft Office 365 (O365) solutions and features that meet business requirements and ensure seamless integration with existing systems.You will deploy solution architectures, analyze alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solution's cost of ownership, and promote a clear and consistent business vision through technical architectures. Roles & Responsibilities:Deploy solution architectures & create architectural standardsCollaborate with stakeholders to gather business requirements and develop solutions that meet their needsDevelop and maintain technical documentation for O365 solutions. Troubleshoot and resolve technical issues related to O365.Ensure O365 solutions are aligned with industry best practices and compliance requirements.Collaborate with other teams, such as security and infrastructure, to ensure seamless integration and support.Stay up to date with new features and updates in O365 and apply this knowledge to improve solutions Collaborate and manage the team to perform. Responsible for team decisions Required SkillsMust-Have Skills: Proficiency in Microsoft 365 Architecture.Experience with Azure AD, Microsoft PowerShell, and Microsoft 365 Security & Compliance.Strong understanding of SMTP, Exchange, and Proofpoint Enterprise Protection Experience with TAP and Graph API experience. Strong understanding of business and system integration principles.Ability to collaborate effectively with cross-functional teams.Excellent communication and presentation skills.Good-to-Have Skills: Familiarity with Email Authentication services like SPF, DKIM, and DMARC. Experience in translating customer needs into functional/application designs.Knowledge of Microsoft 365 integration and implementation best practices. Additional Information:The candidate should have a minimum of 7 years of experience in Microsoft 365This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Vmware VDI. Experience: 8-10 Years.

Strong hands-on experience in IT Procurement. Have sound knowledge of Hardware / Software & Networking Instruments & Automation of IT Industry. Qualification: BE / B.Tech in Computer Science / Mechanical

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft 365 Good to have skills : Microsoft SharePoint Online Administration, Microsoft Exchange OnlineMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a dynamic work environment where you will provide ongoing technical support and maintenance for both production and development systems. Your typical day will involve addressing various technical issues, collaborating with team members, and ensuring that configured services operate smoothly across multiple platforms. You will be responsible for troubleshooting hardware and software problems, implementing technology solutions, and contributing to the overall efficiency of the systems in place. Your role will require a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Good To Have Skills: Experience with Microsoft Exchange Online, Microsoft SharePoint Online Administration.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with operating system-level implementations and configurations. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary: We are seeking a skilled and experienced M365 Migration Specialist to lead and support large-scale migrations from Gsuite to Microsoft 365 and tenant-to-tenant transitions. The ideal candidate will be proficient with Microsoft 365 tools including Exchange Online (EXO), SharePoint Online (SPO), and OneDrive for Business (ODB). This role involves executing migration runbooks, troubleshooting issues, and collaborating with technical teams and customers to ensure seamless migrations. Key Responsibilities: Perform end-to-end Gsuite to Microsoft 365 migrations and tenant-to-tenant migrations. Execute migration runbooks accurately and efficiently. Manage migrations using Microsoft 365 stack tools such as Exchange Online, SharePoint Online, and OneDrive for Business. Support SharePoint On-Premise to Online migrations leveraging Content Matrix or Quest ODM tools. Troubleshoot migration challenges utilizing PowerShell scripting and other migration utilities. Collaborate with cross-functional teams and customers to coordinate smooth cutover activities and minimize downtime. Document migration processes and maintain runbooks for future reference. Required Skills and Qualifications: Proven hands-on experience in Gsuite to Microsoft 365 migration projects. Strong knowledge and proficiency in OneDrive, Exchange Online, and SharePoint Online. Experience with migration tools such as Content Matrix and Quest ODM. Excellent runbook execution and problem-solving skills. Familiarity with PowerShell scripting for migration troubleshooting and automation. Strong communication skills and the ability to effectively handle customer interactions. Nice to Have: Knowledge of Microsoft 365 Co-Pilot and Power Platform components including Power Automate and Dataverse. Understanding of SharePoint Search design and basics of SharePoint Framework (SPFx). Experience working with Azure Active Directory (Azure AD) and hybrid environments. Technical writing and documentation skills related to migration workflows and processes. Location-Hyderabad,Bengaluru,Coimbatore,Pune Mandatory Key Skills Exchange Online,EXO,SharePoint Online,PowerShell scripting,Power Automate,Dataverse,SharePoint Search design,SharePoint Framework,SPFx,Azure Active Directory,Microsoft 365 migration.

Designing and developing custom SharePoint solutions based on business requirements. Creating and configuring SharePoint sites, lists, libraries, workflows, and web parts. Developing custom forms and templates using InfoPath and SharePoint Designer. Providing technical support for SharePoint users. Developing and implementing SharePoint security and access controls. Monitoring SharePoint performance and troubleshooting issues. Collaborating with other developers and stakeholders to ensure solutions meet business needs. Excellent knowledge of understanding organization structures and business operations and accordingly designing a SharePoint implementation Experience on SharePoint Online Experience with Document Management Portals as well as Intranet. Ensure security by design to uphold building automated testing into the build and release pipelines. Creation of re-usable design patterns, and guard rails for citizen developers Identify, analyse, and develop points of integration with other solutions to enable better use of data. Develop integrations using APIs to improve ETL pipeline mechanism. Work closely with the business and users to gather requirements, provide status updates, and build relationships. Skills : - SharePoint SME, Exchange Online, O365, Exchange Server, Onedrive, On premise, teams, SharePoint solutions, business requirements, SharePoint sites, lists, libraries, workflows, web parts, custom forms, templates, InfoPath, SharePoint Designer, technical support, SharePoint security, access controls, performance monitoring, troubleshooting, developer collaboration, organizational structures, business operations, SharePoint Online, document management portals, intranet, security by design, automated testing, build and release pipelines, reusable design patterns, guard rails, citizen developers, data integration, API development, ETL pipeline, business requirements gathering, status updates, stakeholder relationships. Mandatory Key Skills SharePoint,Exchange Online,O365,Exchange Server,Onedrive,On premise,SharePoint solutions,data integration,API development,ETL pipeline,SharePoint SME*