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4.0 - 6.0 years
0 - 1 Lacs
chennai
Work from Office
Role & responsibilities Engineering degree or equivalent qualification with 4 to 6 years of experience in M365 administration Experience with M365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 and other mailing solutions Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint, Planner, To-Do etc Good understanding on various licensing models with O365 / M365 and its features Hands-on knowledge in implementing Intune, Azure active directory, AD connect and ADFS implementation Basic knowledge on google workspace Good Communication skills. Relevant certification on O365 / M365 Preferred candidate profile
Posted Date not available
10.0 - 15.0 years
12 - 17 Lacs
bengaluru
Work from Office
[Job Overview] The M365 Lead will be part of the SISC Infrastructure Services team who will support end user related services globally. As a key contributor, you will have a strong technical background in designing, implementing, and managing Exchange, M365 and Azure AD infrastructure. You will be responsible for managing the services being provided by the vendor and guiding technical team members in managing & optimizing our M365, Exchange and Azure AD environments, ensuring their stability, security and scalability. [Skills/Qualifications] Bachelor's degree in computer science, information technology, or a related field. Minimum of 10 years of hands-on experience in designing and implementing solutions based on Exchange, SharePoint Online, OneDrive, Teams, Power Platforms, and other collaboration service. Deep understanding of various Microsoft Exchange M365 services, such as SharePoint Online, Teams, OneDrive, and related applications. Good understanding on Microsoft Purview including data security, Data Loss Prevention, Information Protection and eDiscovery. Strong understanding of architecture, security, permissions management, and content organization. Extensive experience in data migrations, tenant to tenant, file share to tenant, On-premises to tenant. Proven experience in Microsoft teams’ administration including Teams settings, Policies and features. Strong knowledge related to administering and deploying the services related Microsoft Viva, Power Platforms, including Power Apps, Power Automate, and Power BI, ensuring optimal configuration and usage. Good knowledge in cloud services like Microsoft Azure, Conditional Access policies, Exchange online and etc. Proven expertise in PowerShell, scripting, and automation for on premise and cloud. Experience working with various levels of technical individuals at remote locations and manage vendors to resolve problems. Experience in Incident, Problem and Change management processes. Experience driving efficiency through automation, leverage self-service provisioning capability. Excellent problem-solving and analytical skills, with the ability to architect and troubleshoot complex solutions. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. [Responsibilities and Duties] Lead technical delivery for M365/Azure AD working with internal resource /vendors. Define best practices, standards, and policies and ensure compliance. Drive creation of technical and process documentations. Serve as the go-to expert for Microsoft 365 services - including but not limited to Exchange, SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Administering the Migration strategies and data migrations. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure. Monitor system health, performance, and security of Exchange and M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide guidance and support to other technical team members on Microsoft 365 services, helping resolve any technical/process issues. Stay updated with the latest trends, features, and best practices for M365 services, and apply that knowledge to enhance the organization's systems and processes. Roles and Responsibilities Lead technical delivery for M365/Azure AD working with internal resource /vendors. Define best practices, standards, and policies and ensure compliance. Drive creation of technical and process documentations. Serve as the go-to expert for Microsoft 365 services - including but not limited to Exchange, SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Administering the Migration strategies and data migrations. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure. Monitor system health, performance, and security of Exchange and M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide guidance and support to other technical team members on Microsoft 365 services, helping resolve any technical/process issues. Stay updated with the latest trends, features, and best practices for M365 services, and apply that knowledge to enhance the organization's systems and processes.
Posted Date not available
6.0 - 11.0 years
4 - 8 Lacs
navi mumbai
Work from Office
Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills
Posted Date not available
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Teams Infrastructure Good to have skills : Microsoft Exchange Server, Microsoft 365Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of application support processes to improve efficiency.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure.- Good To Have Skills: Experience with Microsoft 365, Microsoft Exchange Server.- Strong understanding of application support methodologies and best practices.- Experience in troubleshooting and resolving issues related to business applications.- Familiarity with system monitoring tools and performance analysis. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Teams Infrastructure.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune, Microsoft Active Directory Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve creating and implementing Requests for Change, updating knowledge base articles for effective troubleshooting, and collaborating with vendors to assist service management teams in issue analysis and resolution. This role requires a proactive approach to problem-solving and a commitment to maintaining high service standards. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune, Microsoft Active Directory.- Hands on experience MDM- LDAF /Intune.- Strong understanding of system integration and troubleshooting methodologies.- Experience with incident management tools and ticketing systems.- Familiarity with cloud technologies and their integration with on-premises systems.- Ability to analyze and interpret technical information effectively. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft 365, Microsoft Active Directory, Microsoft SharePoint Administration, Microsoft Exchange Online Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Engage in continuous learning to stay updated with the latest technologies and best practices in technology support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365, Microsoft SharePoint Administration, Microsoft Active Directory, Microsoft Exchange Online.- Microsoft Exchange Online, Microsoft SharePoint On-Prem & Online, Microsoft Teams (excluding Teams, AD Calling), OneDrive for Business - Strong understanding of cloud-based services and their integration with on-premises systems.- Experience in troubleshooting and resolving technical issues related to Microsoft 365 applications.- Familiarity with service management tools and incident tracking systems.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft 365.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
8.0 - 13.0 years
22 - 35 Lacs
gurugram, bengaluru
Hybrid
System Architect -M365 (Exchange + Onprem ) Experience- 8 +Years Location-Bangalore or Gurugram Mode-Hybrid(3 days from office ) Shift- Night Shift ,7PM onwards(remote) About the role The Systems Architect will be responsible for the maintenance, general operations, and troubleshooting of client Microsoft Exchange server infrastructure. Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to: Microsoft Exchange Online/On-prem and email security Performs break/fix troubleshooting, server/software updates and feature enhancements to MS Exchange and Exchange servers, as well as general IT Windows infrastructure. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What were looking for At least 8-12+ years of experience in Exchange Systems Administration/Engineering , NOC operations, remote trouble shooting, customer management and other related IT services experience. Strong understanding of O365 Mail flow and interaction between OnPrem and Exchange s Must have Experience in Exchange 2013 to 2019 as well as Exchange Online (M365) Strong understanding and experience with ADFS, AADC, and Active Directory
Posted Date not available
6.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
Backend - Technical Lead About Us: Paytm is Indias largest digital payments and financial services platform, leading the mobile QR revolution. We power millions of businesses and individuals, and were building scalable, resilient systems to serve half a billion Indians and beyond. Here at Paytm, technology isn't just about keeping up, it's about building the future. We believe the next generation of engineers must not only scale systems to billions but also leverage AI and GPT tools to accelerate innovation About the Role: 1) As a Technical Lead, youll not just write code youll design scalable architectures, coach engineers, and lead technology-first projects. 2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence. 3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity. What We're Looking For: 1) 6-8 years of hands-on backend engineering experience Java, Spring Boot, AWS. 2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability. 3) Clear architectural thinking; you can design systems for billions of transactions, not just millions. 4) An AI-first mindset you should know how to augment yourself with GPT and other AI coding tools to move 2x faster. 5) Strong leadership skills mentoring, code reviewing, pushing for engineering best practices. Why You Should Join Us: 1) Massive ownership and real-world system building opportunities. 2) Work with AI, not against it code smarter, architect smarter, and build smarter. 3) We are a pure tech-driven team inside Paytm no unnecessary meetings, no bureaucracy. 4) Youll work on critical platforms, live user-impacting systems, and future-proof engineering. Ideal Profile: 1) Obsessed with system scale, performance, and reliability. 2) Already using or excited to use AI tools (GPT, Copilot, etc.) for development. 3) Loves deep backend engineering, and believes technology should move fast, with high impact. 4) Wants to grow into a principal engineer, architect, or CTO over time. Preferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers. Fuelling the continued success of one of the worlds most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviours, strategies and tactics, overcoming obstacles and measuring success. Our commitment to partnering both internally and with external agencies gives us a wide range of capabilities, from award-winning creative work to exciting and unique promotional marketing. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target. Role Description:As a Sr. Media Analyst , you will be a subject matter expert in programmatic media buying leading end-to-end programmatic engagements, actively managing advertisers budget and media performance across operated and owned and programmatic placements. You will own and manage the complete programmatic campaign life-cycle inclusive of implementing the programmatic media strategy, conducting continuous audience and media research, executing programmatic buys, creating performance reports and implementing optimizations. You will also create, activate and manage campaigns across DSPs and maintain a deep understanding of campaign management and optimization strategies along with providing detailed account analysis and campaign updates on an ongoing basis to ensure that we are delivering performance for advertisers goals. Performing evaluation of inventory sources, data, analytics solutions and technology platforms options in marketplace and develop roadmaps to help clients establish and achieve their programmatic media objective would be integral to the role. You will also lead consultative engagements by collaborating with internal stake-holders, our advertisers and their marketing agencies to contribute to the strategic insights. Being a thought leader by staying ahead of industry trends and sharing knowledge and best practices with the wider teams would be beneficial to the role.Responsibilities Must have a background working with Trading Desks, Desktop and/or Mobile digital media planning/buying tools, DSPs, SSPs, or Exchanges Have a core operational understanding of critical programmatic campaign components such asbrand safety guidelines, ad viewability, and filtering for suspicious and/or fraudulent media activity Be extremely detail-oriented, have the ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks, and be able to work effectively under pressure Engage consistently with the partners & stakeholders to better understand their needs and drive solutions based on those needs Responsible for the overall category delivery pacing & performance. Accountable for the MOM overall category operational health rate which includes, KPI, error free execution, incremental sales, upsell revenue etc., Work in alliance with all team members and thereby bring in consistency with performance for the top / critical account of the category Involve actively in category specific practices discussion with manager and contribute towards process improvisation Participate in training & development planning program for new hires. As SME, will be the first point of contact for the partners and stake holders for any trading related queries which includes process, QA, platform troubleshooting etc., Willing to work on extended business projects in collaboration with other marketing / digital team Be required to work during US Day time (CST) for certain period in the year About You: Minimum of Bachelor's degree or higher in marketing, economics, or technical specialty Minimum 8-10 years of experience digital / programmatic marketing Minimum of 3-5 years of experience buying and actively optimizing programmatic media campaigns using major DSPs. Team player and keen to share knowledge with the peers, contributes/respects own ideas and those of others equally. Solid understanding of the omni channel paid media practices to create a cohesive, customized programs for the customer. Experience with media planning and forecasting across an entire digital media program. Ability to manage multiple responsibilities in a fast paced environment. Previous experience managing large media accounts at a paid media agency. Passionate about media, data, analytics and technology. Experience in understanding & performing advanced analytics on digital data sources (e.g., digital analytics data, digital advertising data, DMP data, audience data, social data, search data, etc.) Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging
Posted Date not available
3.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years.
Posted Date not available
20.0 - 25.0 years
10 - 14 Lacs
bengaluru
Work from Office
Introduction We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA as the world around us changes, so do we. Wipro is a leading global information technology, consulting, and business process services company. Our Digital Business Consulting group serves as the strategic arm of Wipro, helping clients across industries to strategize, transform, and re-imagine their business and operating models. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro Consulting is a proactive force of change, a true partner in our clients transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our BFSI Consulting team is at the heart of this. Our people are the tip-of-the-spear driving change, come join us! Role We are looking for a Payments Industry Lead with at least 20 years of banking and banking technology experience including at least 10 years in Payments domain covering platform implementation, program oversight with a keen eye on business development, client relationship management. The candidate should have been in leadership roles with industry presence, client relationships that can be accessed and leveraged to acquire new business. Following is a summary of the experience profile expected: Business Development and Executive Experience: Should have been in Client facing role with mandate to build relationships Demonstrable success with pursuits and achieving hard / soft revenue targets Experience with Presales function is preferred Experience with managing large accounts is preferred Domain Experience: Functional and technical understanding of payment architectures, core payment processing solutions and underlying payment business processes. Experience on any industry led platforms would be a bonus. Understanding of the basic payment hub architecture, the surround systems for payment hubs in a typical payment hub architecture Hands on experience in business rule configuration, profiles set up and other static data set up based on banks business requirement Understanding of underlying payment flows and business processes Understanding of surround system integration and the diverse protocols RESTful, SOAP, APIs, File based, JMS, MQ Hands-on experience with platform implementation lifecycle gap analysis, interface study, data migration, support of SIT, UAT, penetration testing. Exposure to any of the payment messaging formats would be a plus Understanding of Payments domain with demonstrable knowledge on - Real time, batch payments, high value payments Should understand the workflow for bulk payments (mass pay) and single payments (high value and real time) Should have a know-how of defect triaging for identifying the root cause of issue Must have exposure to typical payment platform components such as process engine, rules engine, format designer, alerts / notification engine, exceptions management, network wait queues Must have exposure to batch, real time interface with surround applications in a banks environment using industry standard protocols Should carry an appreciation of micro services based payment transaction flows. Why work at Wipro We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 1st overall in Europe a Top Employer for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
hyderabad
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP Financial Accounting & Controlling. Experience: 5-8 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
hyderabad
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP SuccessFactors EC Payroll. Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP PS - Project System. Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
hyderabad
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP SuccessFactor Employee Central. Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP ISU FICA. Experience: 8-10 Years.
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
hyderabad
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP MM - Materials Management. Experience: 5-8 Years.
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
bengaluru
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP BASIS. Experience: 5-8 Years.
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Roles and Responsibility Collaborate with cross-functional teams to design and implement solutions using Microsoft Lync SFB Server Admin. Provide technical support and troubleshooting for Microsoft Lync SFB Server Admin issues. Develop and maintain documentation for Microsoft Lync SFB Server Admin configurations. Conduct training sessions for end-users on Microsoft Lync SFB Server Admin best practices. Analyze business requirements and provide recommendations for process improvements using Microsoft Lync SFB Server Admin. Ensure compliance with industry standards and best practices for Microsoft Lync SFB Server Admin. Job Requirements Strong knowledge of Microsoft Lync SFB Server Admin, including configuration, troubleshooting, and maintenance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Ability to analyze complex problems and develop creative solutions using Microsoft Lync SFB Server Admin. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues independently. Ability to adapt to changing priorities and requirements, demonstrating flexibility and a positive attitude. Mandatory Skills: SAP PP - Production Planning. Experience: 5-8 Years.
Posted Date not available
1.0 - 3.0 years
4 - 7 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 1-3 Years.
Posted Date not available
1.0 - 5.0 years
5 - 8 Lacs
bengaluru, delhi / ncr
Work from Office
Hiring for Office 365 ||Exop|| Active Directory (Immediate Joiner) Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting experience is required Any Grad/Under-graduate can apply GGN-8.4 LPA MAX Banglore-8 LPA MAX Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Need experience on : Active Directory, Office 365, Exchange server,DNS, DHCP
Posted Date not available
5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud Engineering Enterprise Messaging. Experience: 5-8 Years.
Posted Date not available
1.0 - 3.0 years
4 - 7 Lacs
chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin.Experience: 1-3 Years.
Posted Date not available
5.0 - 8.0 years
7 - 11 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Exchange Server Admin. Experience: 5-8 Years.
Posted Date not available
10.0 - 15.0 years
16 - 20 Lacs
hyderabad
Work from Office
Our Company Location: Onsite Hyderabad Shift: 24/7 Rotational Night shift 10 years in IT experience with Minimum 8 years of hands-on experience with Commvault Backup & Disaster Recovery Provide L3 support for Commvault infrastructure (CommServe, Media Agents, clients, storage) Hands of experience in Automate backup workflows using PowerShell, Bash, or Python Strong experience in Set up and manage Commvault LiveSync and disaster recovery configurations Configure and support backups for Oracle, SQL, SAP, Exchange, NAS/NDMP Strong experience in Managing deduplication, storage policies, auxiliary copies, and SLA-driven jobs Lead and support data recovery and migration projects (platform and storage upgrades) Troubleshoot and resolve complex backup/restore failures with root cause analysis Perform Commvault upgrades, patching, and maintenance Work with network, storage, and system teams for end-to-end performance tuning
Posted Date not available
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