The Hybrid Exchange Administrator plays a critical role in managing and maintaining the organizations email messaging system, which encompasses both on-premises Exchange servers and Exchange Online in a hybrid deployment model. This role requires a deep understanding of Microsoft Exchange architecture, as well as proficiency in cloud technologies, particularly Microsoft 365 (formerly Office 365). Exchange Server Administration: Manage and maintain on-premises Exchange servers, including installation, configuration, and ongoing maintenance tasks. Monitor server health and performance, and troubleshoot issues related to mail flow, connectivity, and mailbox access. Implement and manage Exchange Server updates, service packs, and cumulative updates. Exchange Online Administration: Administer Exchange Online within the Microsoft 365 environment, including mailbox provisioning, configuration, and security settings. Monitor Exchange Online service health and performance, and troubleshoot issues related to mail flow, connectivity, and message hygiene. Configure and manage Exchange Online Protection (EOP) for spam filtering and malware protection. Hybrid Configuration Management: Configure and maintain hybrid connectivity between on-premises Exchange servers and Exchange Online. Manage hybrid configuration settings to ensure seamless mail flow, mailbox migrations, and coexistence between on-premises and cloud environments. Troubleshoot and resolve issues related to hybrid connectivity, synchronization, and free/busy calendar sharing. Mailbox Management: Provision and manage user mailboxes, distribution groups, and shared mailboxes across on-premises and cloud environments. Implement mailbox retention policies, archiving, and eDiscovery capabilities to meet compliance requirements. Monitor mailbox usage and perform mailbox migrations between on-premises and Exchange Online environments as needed. Security and Compliance: Implement and enforce security best practices for email messaging systems, including message encryption, data loss prevention (DLP), and anti-phishing measures. Ensure compliance with regulatory requirements and industry standards related to email security and privacy. Requirements Qualifications: Bachelor degree in computer science, Information Technology, or a related field. Previous experience in administering Microsoft Exchange Server environments, including hybrid deployments. Proficiency in Microsoft 365 administration, including Exchange Online, SharePoint Online, and Microsoft Teams. Strong understanding of email protocols and standards, such as SMTP, IMAP, POP3, and MAPI. Relevant certifications such as Microsoft Certified: Messaging Administrator Associate or Microsoft Certified: Enterprise Administrator Expert are preferred. Excellent problem-solving skills and ability to work effectively in a team environment. Strong communication and interpersonal skills. Additional Requirements: Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to stay updated with the latest technologies and industry trends in email messaging and collaboration. Availability for occasional off-hours maintenance and troubleshooting tasks. Ethical mindset and commitment to maintaining the confidentiality and integrity of email communications. Benefits Provident Fund Health Insurance
