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3.0 - 5.0 years
7 - 15 Lacs
Gurugram
Work from Office
Job description Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 500 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moodys Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Basic Information Position Title Principle Engineer Experience Level 10+ years Department - Technology Location - Gurgaon Position reports to – Project Manager Job Purpose Minimum experience of 6 years in managing Microsoft O365 Platform, SharePoint Online Administration & Azure Cloud. Act as the internal focal point for M365/Azure technologies, working with internal resources to facilitate cloud adoption. Experience working with an on-prem environment that is synced to the cloud. Enterprise active directory/domain controller set up, configuration and troubleshooting experience, Active Directory system State Backups/Recovery. Expert Knowledge of Microsoft Windows 2016/2019 Administration: Install, Configure & manage. Experience in Migrating Users, Groups, Workstations and Application window Servers from Source Domain to Target Administration of user Accounts, Groups, Resources, Security, Backup strategies in window Servers 2016/2019 Expert Knowledge of Microsoft Windows Active Directory (Forests, Domains, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, implementation of Group Policy, domain consolidation) Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure Solid understanding of ITIL framework & best practices Knowledge of exchange PowerShell & Nessus vulnerability assessment tool. Worked on monitoring tool. Knowledge of Email gateway\antispam. Experience in Powershell. Key Responsibilities Perform day-to-day management and administration for Exchange Online system within an Office 365, SharePoint, MS Team, Azure , hybrid/cloud environment. Experience as a Server Administrator or similar role for Windows & HyperV, Monitoring of VM`s. Configuration of servers, operating systems administration, CIS hardening, firewall including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated Change Management, Incident management, Schedule and manage regular backups Testing, regularly update firmware to protect against vulnerabilities. Perform troubleshooting, root cause analysis, and performance benchmarking. Generate and distribute monthly statistical reporting. Provide support for issues ranging from single-user issues to system-wide problems. Key Competencies Team Work Adaptability Decision-making Problem-solving Flexibility Role: OtherIndustry Type: Financial ServicesDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any GraduateKey Skills
Posted 1 month ago
8.0 - 13.0 years
15 - 25 Lacs
Pune, Thiruvananthapuram
Work from Office
Role & responsibilities Product Owner Global Mail (Exchange) About the Job At Allianz, we are seeking a passionate and dynamic professional to take on the critical role of Product Owner for Global Mail Service within Allianz's Workplace Services Department. Here, you will oversee the end-to-end operations of our workplace communication services. Your expertise in both on-premises and Microsoft Exchange Online environments will ensure the reliability, security, and scalability of Allianzs email infrastructure. Serving as the central link between business units, IT teams, and key stakeholders, you will translate business requirements into actionable strategies, oversee the Exchange product lifecycle, and ensure our mailing solutions evolve in alignment with business needs. What you do Manage the product development and vision, aligning customer solutions with business goals. Build and prioritize the product backlog to achieve Objectives and Key Results (OKRs). Maintain key product documentation, including customer journey maps and technical specifications. Ensure product features and processes comply with Allianz Group requirements, Information Security, Data Privacy, and Workers Council agreements. Translate regulatory and contractual requirements into use cases, agile stories, and acceptance criteria. Lead Agile practices, including sprints, planning, execution, and retrospectives. Collaborate with cross-functional teams to support go-to-market strategies. Partner with vendors and cross-functional partners in the evaluation, development, management, monitoring, and enhancement of assigned products and programs. What you bring Proven experience providing technical leadership in an enterprise global mail environment, with a focus on Agile and DevOps principles for continuous development of workplace services. In-depth understanding of enterprise email systems design, implementation and management, with the ability to develop and deliver technical designs from requirements to final architecture. Strong collaboration skills, working with technical architects and suppliers to ensure the successful delivery of technical solutions. Proficiency in tools like Jira, Confluence, and MS Office Suite, along with excellent customer relationship management skills. Fluent in written and spoken English, with a strong understanding of Agile Delivery methods (e.g., Scrum, Kanban, DevOps) and IT Service Management, including certifications like PSM, PSPO, and ITIL. Ability to work independently, solving complex problems using multiple information sources. Higher education degree or equivalent work experience, ideally in Project Management or Agile IT Service Management. If interested, please share profile on prachi.rathod@allianz.com
Posted 2 months ago
4.0 - 9.0 years
4 - 8 Lacs
Gurugram
Work from Office
Job Role Wintel domain - This position is responsible for operation and management of technology built on WINTEL stack.Main resposibility is to ensure Availability and fulfilment of operations KPI. This roles will be technofunctional role where individual need to understand business application runing on windows stack. Job Responsibilities *Responsible for manging windows environment. *Manage technology stack. *Planning system and server upgrade. *Assessing the stability, security, and scalability of installed Windows systems *Ensuring monthly KPI complaince *Incident management *Root cause analysis *Adherence to policy and procedures. Technical Skills Windows Server Knowledge Microsoft O365 administration Microsoft IIS admin skills Microsoft Active Directory / IntraID administration Microsoft Exchange administration Windows authentication and single sign on VMWARE administation Citrix and VMWARE VDI skillset Ability of windows integration with other platform Incident and operation management Educational Qualification BTECH Any Other (Certification etc.): ITIL, Windows Certification,O365 Administration Work Experience (Years) 4 years to 8 years
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Pune, Bengaluru
Work from Office
Roles and Responsibilities Manage and maintain Microsoft Exchange Server environments, including mailboxes, distribution groups, public folders, and contacts. Provide technical support for Microsoft Office 365 services such as Outlook Web App (OWA), Exchange Online, and SharePoint. Troubleshoot issues related to email delivery failures, password resets, and account lockouts on Azure Active Directory. Perform routine maintenance tasks such as backups of critical data and system updates to ensure optimal performance. Desired Candidate Profile 1-6 years of experience in IT administration with a focus on Microsoft Exchange Server Administration or equivalent experience supporting other collaboration platforms like Google Workspace or Zoho Workplace. Strong understanding of Windows Active Directory Administration and FSMO roles. Proficiency in managing large-scale enterprise deployments of Microsoft products including MS Exchange Server & CALs. Indu@7848820046 ruth@9590520040
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft 365, Microsoft 365 Security & Compliance Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and collaborating with cross-functional teams to ensure smooth operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely support.- Troubleshoot and resolve technical problems related to the system or application.- Communicate effectively with clients to gather requirements and provide appropriate solutions.- Collaborate with cross-functional teams to ensure smooth operations and resolve complex issues. Professional & Technical Skills:Microsoft Exchange, O365, Data Migration in Messaging Environment to O365 Platform - Migration from G-Drive, Active Directory, PowerShell Basic, DropBox, Box to One Drive or SharePoint - Microsoft Intune administration and Azure -Administrator Need to know Migration Tools like Quest, Binary Tree, BitTitan Migration Wiz, SharePoint Migration Tool, and Share Gate - Must To Have Skills:Proficiency in Microsoft 365, Microsoft 365 Security & Compliance.- Strong understanding of cloud-based applications and their security and compliance features.- Experience in troubleshooting and resolving technical issues related to Microsoft 365.- Knowledge of Microsoft 365 administration and configuration.- Familiarity with Microsoft 365 security and compliance tools and features. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft 365.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
The Mainframe Message Broker Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe Message Broker Admin domain.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: M365 Exchange Online. Experience3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Understanding on Mailbox Permissions, Auto-Forwarding, Calendar and Junk Configurations Understanding on Licenses Retention Tags and Policies Litigation & Retention Hold Mail Restrictions via transport rule Threat Policies (Anti-SPAM, Anti- Phishing etc) Mail Flow issues troubleshooting Mailbox issues troubleshooting Email Submissions SMTP\Graph API Email Sending solutions E-Discovery Search & Purge Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
9.0 - 14.0 years
27 - 42 Lacs
Chennai
Work from Office
Good at DNS. AD directory User account management and adding / deleting privileges
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: M365 Exchange Online. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
4 - 8 years
14 - 24 Lacs
Bengaluru
Hybrid
Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com
Posted 2 months ago
4 - 8 years
14 - 24 Lacs
Hyderabad
Hybrid
Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com
Posted 2 months ago
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