0.0 - 3.0 years

0 Lacs

tamil nadu

On-site

As a Chat Customer Support Representative, your role involves handling customer queries primarily via web chat and educating current and potential customers on products and services. You will be required to handle customer escalations and calls when necessary, while ensuring you achieve the KPIS and objectives set by the team. Building connections and rapport to personalize chat conversations is crucial, and you are expected to be an active and responsible team member in all aspects of your work. Key Responsibilities: - Handle customer queries primarily via web chat - Educate customers on products and services - Handle customer escalations and calls when needed - Achieve KPIS and objectives ...

Posted 4 days ago

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Customer Service Executive Hiringbox

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

Job Description: As a candidate for the position, you should possess a set of skills that are essential for effectively carrying out the responsibilities of the role. These include excellent communication skills, good interpersonal skills, exceptional oral and written communication skills in English, strong decision-making abilities, outstanding problem-solving skills, good product knowledge, and the ability to multitask and work effectively within a team. Key Responsibilities: - Answering phones and providing detailed explanations of the products and services offered by the company to both existing and potential customers. - Contacting customers using provided scripts, gathering relevant cu...

Posted 1 week ago

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Customer Service Executive Hiringbox

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a candidate for the position, you should possess a set of skills that are essential for effectively carrying out the responsibilities of the role. These include excellent communication skills, good interpersonal skills, exceptional oral and written communication skills in English, strong decision-making abilities, outstanding problem-solving skills, good product knowledge, and the ability to multitask and work effectively within a team. Your primary responsibilities will include answering phones and providing detailed explanations of the products and services offered by the company to both existing and potential customers. You will be required to contact customers using provided scripts, ...

Posted 3 months ago

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Title Customer Service Executive Hiringbox

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for answering phones and explaining the products and services offered by the company to both existing and prospective customers using provided scripts. You will need to obtain customer information and other relevant data, ask questions to understand customer specifications, and resolve queries and issues related to the products and services. Recording all sales phone calls and deals, taking and processing product orders professionally, and maintaining the customer database regularly are key aspects of this role. Additionally, you will be expected to suggest solutions based on customer needs and requirements. The ideal candidate should possess excellent communication s...

Posted 3 months ago

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