Excellent Opportunity Walk -in Drive At HCLTech For OTC Dispute Chennai On 12th & 13th Jan 2026

2 years

Chennai Tamil nadu In

Posted:9 months ago

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Job Description


About the job:

Excellent Opportunity Walk -in drive at HCLTech for OTC Dispute - Chennai on 12 & 13 Jan 26


Skill 1: OTC, Dispute Management/Dispute Resolution

  • Analyze recurring dispute trends and identify root causes.
  • Collaborate with cross-functional teams to resolve medium-complexity disputes.
  • Prepare and present dispute dashboards to stakeholders.
  • Recommend process improvements to reduce dispute volume.
  • Train new associates on dispute handling procedures.
  • Ensure documentation is audit-ready and compliant.
  • Monitor SLA adherence and flag delays.
  • Support internal audits and compliance checks.
  • Stakeholder Management Handle escalations and communicate with senior stakeholders.
  • Advanced Reporting Build and interpret complex dispute metrics.
  • Project Management Lead initiatives to reduce dispute cycle time.
  • Compliance Expertise Navigate legal and regulatory frameworks.
  • Mentorship Guide junior team members and review their work.
  • Tool Proficiency Use ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking.
  • Change Management Support implementation of new policies or tools.
  • Lead resolution of high-value or complex disputes.
  • Act as a point of contact for escalations from analysts and associates.


Date: 12 & 13Jan 26(Monday & Tuesday)

Time: 10:00 AM 1:00 PM

Interview Location: : HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu

Work Location : HCL Sholinganallur & Navalur

Contact Person:

Experience: 2 to 6yrs.


Required Skills:

  • Relevant Experience should be mandatory in OTC - DMS/ Dispute Management, Order management and Accounts receivables (Purchase order / Cash Application).
  • Degree should be Mandatory (Minimum 15 Years of education mandatory).
  • Work from Office.
  • Flexible to work at night shifts

    (Strictly no Rotational or Regular shifts).
  • Flexible to work from office (5 Days).


Looking for candidate with an immediate joiner.


Documents to be carried:

  • 2 Copies of your updated resume
  • 2 ID proof

Who can apply:

    Only those candidates can apply who:

  1. have minimum 2 years of experience

Salary:

Competitive salary

Experience:

2 year(s)

Deadline:

2035-01-01 00:00:00

Work Mode

On-site

Job Type

Full Time

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HCLTech

Information Technology Services

New Delhi