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Customer Support Executive ROI 10x

0.0 - 3.0 years

1 - 2 Lacs

faridabad

Work from Office

Respond to customer queries via WhatsApp, email, Instagram DMs, and website live chat. Resolve order-related issues like tracking, returns, exchanges, and refunds. Coordinate with internal teams for delivery and product updates. Maintain records of customer interactions and update order sheets (Excel/Google Sheets). Proactively follow up on abandoned carts and improve conversions.

Posted 1 day ago

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