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Talent Corner HR Services Pvt Ltd logo
Service Desk Manager Talent Corner HR Services Pvt Ltd

3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Summary As the Service Manager - Service Desk, you will act as the key technical contact for all Service Desk escalations and support delivery. You will be aligned with the clients Technology Infrastructure team - bringing values of excellence, accountability, and service-first thinking to the forefront. Key Responsibilities Serve as the subject matter expert and escalation point for all remote IT support activities involving Network, Audio-Visual (AV), Print services, and Telephony infrastructure. Manage the lifecycle of service requests within SLA parameters, including documentation, tracking, escalation, and status updates. Provide Tier 2 escalation support for Remote Building Technology ...

Posted 3 months ago

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