2.0 - 8.0 years

0 Lacs

haryana

On-site

As a Service Experience Manager at Dunnhumby, you will be responsible for owning the end-to-end service management strategy for Media systems. With 8+ years of experience in service management, including systems monitoring, site reliability engineering, or infrastructure operations, and 2+ years in a team lead or managerial role, you will coach team members to deepen their technical monitoring skills and business understanding. Your role will involve building a culture of continuous improvement, automation, and proactive detection, while ensuring monitoring coverage aligns with business-critical services and revenue-driving workflows. Key Responsibilities: - Define, maintain, and evolve serv...

Posted 4 days ago

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Service Experience Manager dunnhumby

8.0 - 10.0 years

0 Lacs

gurugram, haryana, india

On-site

Dunnhumby Hq. in London with offices across countries employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world's most competitive markets, with a deluge of multi-dimensional data dunnhumby today ena...

Posted 2 weeks ago

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Service Experience Manager dunnhumby

8.0 - 10.0 years

0 Lacs

gurgaon, haryana, india

On-site

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the world's most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Mei...

Posted 2 weeks ago

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Sr Solution Architect SMS-Magic

15.0 - 17.0 years

0 Lacs

pune, maharashtra, india

On-site

Role Overview As a Solutions Architect, you will be the technical lead in the customer-facing designing solutions that include architecture, drive integration designs, align technical requirements with Converse's & its partners capabilities, and enable scalable, cost-effective implementation for our customers (SMB, MidMarket & Digital Service providers). Your ability to clarify complex integration scenarios, liaise with global customers (US, EU & APAC), and translate their business needs into solutions that can be delivered using our product offerings. What You'll Do 1. E2E Platform Architecture Master Conversive's full stack Features, headless APIs, SDK ecosystem, unified API layer, channel...

Posted 1 month ago

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