Evanik Networks Pvt Ltd

Role Description: We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs. Key Responsibilities: · Troubleshoot and resolve technical issues for eVanik users. · Handle customer inquiries and concerns promptly and effectively. · Ensure customer satisfaction through excellent service and support. · Manage and oversee subscription renewals, ensuring continuity of service for users. · Communicate clearly and effectively with customers to understand and address their needs. · Provide training to the new users on service functionalities. · Collaborate with other departments to improve the product and customer experience. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 7078177883