5 Evaluation Skills Jobs

As a Customer Care Executive Trainer, your role will involve preparing and guiding customer care executives with essential communication skills, process knowledge, and customer handling techniques. You will be responsible for conducting training sessions for new and existing customer care executives, both in classroom and online settings, as well as on-the-job training. Your key responsibilities will include: - Conducting training sessions for new and existing customer care executives in voice and non-voice customer support, soft skills, and customer handling. - Preparing and updating training materials, presentations, and handouts. - Assessing trainee performance and providing feedback for improvement. - Coordinating with HR and Operations to ensure training effectiveness. - Maintaining training reports and records. To excel in this role, you should possess the following skills: - Strong communication and presentation skills. - Good knowledge of customer service operations. - Ability to engage, motivate, and evaluate trainees. - Patience, adaptability, and problem-solving skills. To be considered for this position, you should meet the following qualifications and experience requirements: - Graduation in any discipline. - Minimum of 2 years of experience in a customer service/training role, preferably in the BPO or customer care domain. This is a full-time job opportunity requiring a Bachelor's degree as the minimum education qualification and at least 3 years of teaching experience. The work location for this role is in person.,

About YAAS! At YAAS!, we help brands transform into creators. Our content drives 400M+ views every month and weve partnered with leading brands like Zepto, Zerodha, Cleartrip, GoKwik, Vodafone-Idea and Zoho. We handle everything - scripting, shooting, acting, AI avatars, editing, uploading and beyond. Founded by some of Indias leading creators, YAAS! is powered by a hotshot team that comprises the best talent in the industry and a buzzing, high-energy work environment. Role Overview: Were now looking for someone to own learning & growth - a leader who keeps teams upskilled, builds training programs that stick and ensures continuous professional development. You will design and deliver training programs that elevate skills across Yaas - including production, scripting, video editing, TA, operations and account management - to support a culture of growth and excellence. Key Responsibilities: Assess training and development needs across teams. Partner with HR, managers, and external trainers to align learning with business objectives. Create blended learning formats: workshops, modules, coaching, online platforms. Introduce innovative L&D strategies, including digital learning, gamification, and microlearning. Design in-house training led by the existing team, complemented by external sessions from industry experts. Partner with department heads and external experts to shape the curriculum. Monitor training impact, refine programs based on feedback. Continuously improve programs based on feedback and business needs. Champion continuous learning, knowledge-sharing culture. Ensure team accountability. Measure ROI of learning interventions via performance and engagement metrics. Stay abreast of industry people trends in order to understand how to future proof the business Support leadership development programs and career progression plans. Drive a learning culture through internal knowledge-sharing initiatives. Stay updated with L&D trends and best practices. Manage L&D budgets and vendor relationships. Qualifications: 4 - 8 years in L&D, preferably in creative or tech-oriented environments. Experience designing training programs for technical and creative roles. Excellent communication, instructional design and evaluation skills. Perks of Joining YAAS! At YAAS!, we believe great work happens when great people come together. Heres what you can look forward to as part of our team: Competitive Pay - We recognize and reward talent. Culture of Excellence - Work alongside some of the brightest minds in the country. Constant Learning - Ongoing opportunities for training, upskilling and personal growth. Vibrant Communities - Join clubs for fitness, music, movies and more. Its on us! Inspiring Leadership - Learn directly from Indias leading creators and seasoned professionals. Buzzing Work Environment - A high-energy, collaborative space where ideas turn into impact. Show more Show less

The Business Credit Analyst plays a crucial role in the Construction Finance Business by conducting thorough analysis of proposals to facilitate informed credit decisions. It is imperative for the analyst to ensure all necessary information required for credit decision-making is included in the proposal. Additionally, adherence to credit policy norms, RBI regulations, and statutory regulations is a key responsibility. Maintaining the prescribed Turnaround Time (TAT) during the credit appraisal process is essential for the analyst. Staying updated on economic changes, industry sectors, and collaborating with the sales team and RMG to expedite decision-making processes are also part of the job scope. The analyst must possess market intelligence, understand competition best practices, and recommend enhancements to existing products, policies, and processes. Generating various Management Information Systems (MIS) and Early Warning Signals (EWS) for monitoring the portfolio from risk and compliance perspectives is a critical aspect of the role. The analyst faces challenges such as coordinating cross-functionally to ensure prompt approval of credit proposals, staying informed about economic and sectoral changes, enhancing TAT, fostering seamless coordination with internal and external entities, and contributing to new product development. The ideal candidate for this position should demonstrate strong analytical abilities, evaluation skills, attention to detail, decision-making capabilities, initiative, target orientation, and market intelligence acquired through a robust industry network. Educational qualifications include being a Chartered Accountant or an MBA with a minimum of 2-4 years of experience in credit and risk functions within Banks/NBFCs. This position is offered on a Full-time, Permanent basis with benefits including health insurance and Provident Fund. Job Type: Full-time, Permanent Work Location: In person Application Question(s): On what product will you be working Experience: Total 2 years (Required),

You should possess a Master's degree in M.Sc/B. Pharma to be considered for this position. As an Analyst in physical activity, you will be responsible for handling various tasks such as operating UV visible spectrophotometer, Karl Fischer, water content determination, particle size determination, titration, and having knowledge of LIMS. Additionally, you should have a good understanding of cGMP and good laboratory practices. A minimum of 4 years of experience in the field is required for this role. Your expertise should include analytical testing, mastery in handling simple and sophisticated analytical instruments, interpretation of resulting data, quality control, compliance, documentation, data integrity, troubleshooting, problem-solving, LIMS operation, and data management. Having a strong command over the English language is essential for effective communication in this role. Your knowledge of Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) should be at an advanced level to ensure compliance and quality control in the laboratory environment.,

As an ICV Certification Auditor at Xret Analytics Private Limited in Ernakulam, you will be tasked with conducting audits, evaluating ICV certification compliance, and offering suggestions for enhancement. Your responsibilities will revolve around ensuring adherence to certification standards and procedures, thus contributing to the overall quality management of the organization. To excel in this role, you should possess a keen eye for detail, strong analytical capabilities, and excellent communication skills to effectively report your findings. Having a background in auditing, certification compliance, and evaluation along with prior experience in ICV certification processes will be advantageous. Additionally, a Bachelor's degree in a relevant field is required, while holding a certification in Auditing or Quality Management would be considered a valuable asset. If you are someone who thrives in a challenging environment, where precision and quality are paramount, then this opportunity at Xret Analytics Private Limited might be the perfect fit for you. Join our team and play a crucial role in upholding the integrity of our ICV certification processes.,