Group Manager - Process Training (AP/AR/RTR) - Hyderabad WNS

5.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As a Group Manager (B1) - Training, your main responsibility is to oversee the creation, management, and execution of training in the relevant business vertical. You will ensure the successful integration of training and development programs so that employees can competently meet the business needs. Your role involves supervising the training and development section of the business, coaching, mentoring, and leading training managers, as well as innovating and implementing best practices in the field of training. Your key responsibilities will include liaising with clients to understand training needs for specific projects, designing tailor-made training programs, ensuring strict compliance with the training governance plan, identifying training and development needs within the business, designing and expanding training programs, developing effective induction programs, managing the delivery of training programs, evaluating trainers and programs, and adapting programs to changes in the work environment. Additionally, you will be responsible for conducting all trainings as per plan for F&A in verticals like Manufacturing, Retail, etc., supporting trainers in conducting training, preparing and maintaining process/training-related documents in English, maintaining a database of all conducted trainings, and providing relevant data as needed. You will also be involved in managing people to achieve set goals, defining goals for trainers, monitoring training progress for operations, resolving client queries related to knowledge management, driving continuous improvement initiatives, ensuring ISO compliance, completing internal and external calibration sessions, and developing and maintaining client and internal stakeholder relationships. To qualify for this role, you should be a Commerce Graduate with at least 5-12 years of work experience in F&A with a Commerce degree. Only candidates with a designation of DM and above are eligible to apply for this position.,

Posted 2 weeks ago

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