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Customer Advocate Senior Associate Google Operations Center

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Advocate Senior Associate at Google Operations Center, you will be responsible for delivering support to customers, ensuring metrics achievement, and directly contributing to client satisfaction on service delivery. You will perform call/chat/email support in alignment with defined processes and procedures, striving to deliver the best skills and expertise in Operations. Working closely with Team Leads, you will identify process shortcomings and implement improvements to enhance service quality. Building positive relations and fostering teamwork will be key aspects of your role. **Position Responsibilities:** - Performing call/chat/email support to customers following defined p...

Posted 1 week ago

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