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4 - 8 years
18 - 22 Lacs
Bengaluru
Hybrid
Qualifications You would be an ideal candidate if you: Have 5+ years of demonstrable experience working in scripting within large IT environments, handling endpoint/application management/system administration for Windows / macOS endpoints. Good knowledge of PowerShell and Bash or Python, Jenkins Applying logging techniques and performing code reviews. Plus: you have knowledge of Windows and/or macOS management internals such as GPO, WMI, Windows registry, Windows APIs, Event log, WSUS, MDM, and Jamf. Excellent analytical and problem-solving skills. Plus: you have previously worked (or you are familiar with) agile development environments e.g., SCRUM Experience in handling customer escalations Role & responsibilities Nexthink ACT combines robust custom data retrieval and remediation capabilities, enabling our customers to proactively solve employee issues in a simple, reliable, and automated manner. Inside the Nexthink Engineering department, the team you will be joining is essential to Nexthink ACT the Remote Actions team. Our engineers work to: Understand the needs of our customers in terms of end-point incident and problem management, as well as data retrieval to better support their end-users. Work on the development of remote actions: efficient and robust automation scripts that achieve the above needs. Ensure the remote actions will run predictably on the systems of the millions of employees our customers have, running both Windows and macOS. Ensure everything fits well into the overall context of the Nexthink platform. Help the team to improve its best development practices. Coordinate with the L3 support team for bug fixing. Be a team player but also know how to work autonomously. Be ready to work out of your comfort zone. Preferred candidate profile
Posted 4 months ago
7 - 9 years
0 - 0 Lacs
Bengaluru
Work from Office
- Engineer, maintain, and update the Firm's standard desktop image and software patch management. - Serve as a subject matter expert for endpoint hardware, Microsoft SCCM, Intune, Packaging tools, application deployment, and other enterprise platforms. - Maintain Microsoft AVD and Citrix application updates and software patches. - Take ownership of new technology implementations, including assessment, identification, testing, deployment, and documentation of standard endpoint hardware and software technologies. - Monitor market developments and provide recommendations for upgrades, endpoint engineering, and management solutions to enhance efficiency. - Actively monitor key metrics, report trends, and make recommendations for improvement. - Coordinate and lead system and service maintenance activities, including highly complex application and service upgrades, as well as regular health checks according to corporate policies and procedures. - Recommend and participate in the creation of corporate standards, best practices, and roadmaps for Information Technology endpoint systems, services, and technologies. - Demonstrate ability to work efficiently in a fast-paced, high-pressure environment, performing well under deadlines. - Proactively identify, develop, and implement automated service delivery, provisioning, and remediation processes to reduce or eliminate user interaction and enhance system and service reliability. Required Skills SCCM, Intune, EUC
Posted 4 months ago
7.0 - 10.0 years
10 - 12 Lacs
bengaluru
Work from Office
We are seeking a dynamic and experienced Business Manager to lead and expand our Digital Workspace Practice, focusing on delivering cutting-edge solutions in End-User Computing (EUC). This role is pivotal in shaping and scaling our offerings around digital workspacesincluding endpoint device management, user experience platforms, collaboration tools, and secure remote access solutions. The ideal candidate will bring a combination of strategic vision, technical acumen, vendor management capabilities, and customer-focused delivery excellence. Key Responsibilities:- Own the vision, roadmap, and go-to-market strategy for the Digital Workspace Practice. Develop service offerings around EUC devices, modern workplace technologies, and desktop as a service (DaaS). Identify trends, assess emerging technologies, and evolve the practices value proposition accordingly. Drive revenue growth through solution positioning and proposal development. Work with Sales and Account Management teams to identify opportunities, qualify prospects, and pitch tailored solutions to customers. Establish strong client relationships, acting as a trusted advisor for digital workplace initiatives. Build and manage strategic partnerships with OEMs and distributors. Stay updated on product roadmaps and manage vendor certifications where applicable. Drive internal training, knowledge management, and certifications to maintain a competitive edge. Define annual business goals, forecast revenue pipelines, and manage practice P&L. Set pricing strategies and cost optimization benchmarks. Qualification:- Bachelors degree, IT, or related field (MBA preferred). Experience:- 7+ years of field sales experience in the end-user computing domain, with at least 1-3 years in a practice-building role. Proven track record of scaling practices in digital workspace, EUC, or workplace transformation areas. Skills & Competencies:- Excellent business acumen with the ability to create strategic business plans and convert them into operational results. Strong communication and stakeholder management skills. Ability to work in cross-functional and geographically distributed teams. Preferred Qualities:- Entrepreneurial mindset with a passion for innovation. Customer-obsessed approach with a keen eye for user experience. Agile thinking and openness to change. Benefits:- Health insurance coverage for Self, Spouse, and Kids. Long-term benefit savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization.
Posted Date not available
4.0 - 9.0 years
3 - 8 Lacs
bangalore rural, bengaluru
Work from Office
Role & responsibilities Job Summary The End User Computing (EUC) Specialist is responsible for managing and supporting the computing environment used by company employees, including desktop/laptop devices, virtual desktops, software deployments, mobile devices, and collaboration tools. The role ensures end users have reliable, secure, and performant technology to carry out their work. Key Responsibilities Install, configure, and support desktop/laptop systems, mobile devices, printers, and peripherals. Manage and maintain virtual desktop environments (e.g., Citrix, VMware Horizon, Microsoft AVD). Provide 2nd and 3rd line support for hardware and software incidents and service requests. Package, test, and deploy applications and patches using tools such as Microsoft SCCM, Intune, or similar. Monitor and improve EUC performance, availability, and security. Ensure endpoint compliance with security policies and standards (e.g., antivirus, encryption, patching). Document standard operating procedures and provide knowledge transfer to support teams and users. Collaborate with other IT teams (networking, security, service desk) to resolve complex issues. Stay current on emerging EUC technologies and make recommendations for improvements. Required Skills and Experience 3+ years of experience in End User Computing, IT support. Must have - Proficiency in Microsoft Windows OS, Linux OS, Microsoft 365, and common enterprise applications. Experience with device management and deployment tools (e.g., SCCM, Intune, JAMF). Knowledge of Active Directory, Group Policy, and identity/access controls. Familiarity with virtualization and remote desktop technologies (Citrix, VMware, AVD). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Preferred Qualifications IT certifications such as Microsoft Certified: Modern Desktop Administrator, ITIL, etc. Good to have Experience with scripting (PowerShell, VBScript) to automate tasks. Experience in hybrid or remote workplace environments. Knowledge of macOS and mobile device management (iOS, Android). Work Environment Hybrid Candidate needs to travel to office twice in a week. Office location – Whitefield May require after-hours or on-call support for urgent issues or deployments. Preferred candidate profile
Posted Date not available
3.0 - 6.0 years
15 - 22 Lacs
hyderabad, chennai, bengaluru
Work from Office
Systrack Admin 3–6 years of exp in IT infra, with at least 2 years of hands-on SysTrack platform exp (implementation, administration, and operations) EUC environments, desktop virtualization (AVD, Citrix, VMware), SCCM, AD, and network dependencies Required Candidate profile Any relevant EUC/endpoint management certifications Work Shift time : 2.00 PM to 10.00 PM & 6.00 AM to 2.00 PM IST Familiarity with ITSM tools Hybrid- 3 Days work from office HYBD / BGLR / CHENNAI
Posted Date not available
4.0 - 8.0 years
1 - 5 Lacs
new delhi, gurugram, manesar
Work from Office
Position Overview: You will be responsible for the design, implementation, and maintenance of Microsoft Office 365 services, basic Azure Active Directory and applications within the organization. Your role will focus on ensuring the efficient and secure use of Office 365 tools and services to enhance productivity and collaboration. Candidate must have Azure Active Directory, Desktop level support experience and basic understanding of Networks, Inventory management as well as for hardware. Good knowledge of ITIL concepts. Must have good spoken English to interact with the US customers. Key Details: Job Title: IT Support Engineer Salary Range: Upto 5 LPA Location: Gurgaon Shift: Rotational shift Cab Facility: Both-side cab provided Working Conditions: This role will require working in shifts, including evenings, weekends, and/or holidays, to provide 24/7 support coverage. The position is office-based but may allow for remote work as and when necessary. Skills: EUC Ability to guide users through step-by-step solutions to technical issues and assist with password resets, email configuration, and connectivity problems. Provide basic troubleshooting and resolve issues related to Windows 11 Pro. Will be responsible for end-to-end new joiners IT onboarding (Laptop issuance from store, user account creation, building laptops, issuance to users, maintain logs etc.). Familiarity with different laptop brands and models, ability to perform hardware diagnostics and basic repairs. Knowledge of peripheral devices (monitors, keyboards, docking stations). Basic networking skills, including configuring Wi-Fi and Ethernet settings. Understanding of VPN setups and troubleshooting. Knowledge of endpoint security software (antivirus, encryption tools), familiarity with security best practices, including applying system updates and patches. Azure Active Directory Understanding of cloud concepts, core Azure services, security, privacy & compliance. Responding to customer inquiries, diagnosing technical issues, and ensuring the seamless operation of identity and access management within the Azure ecosystem. Diagnose and resolve common issues related to Azure AD, such as login problems, multi-factor authentication ( MFA ) issues, and access permissions. Guide users through step-by-step solutions for basic technical problems. Assist with password resets and account lockouts, account setup, configuration, and user management. O365 Services Good understanding of cloud concepts and Microsoft 365 services, core Microsoft 365 services, security, compliance & privacy. Support Office 365 solutions, SharePoint Online, Microsoft Teams, and other associated services. Administer Office 365 applications and services, including user accounts, security settings, and group policies. Provide basic troubleshooting and resolve issues related to Office 365 applications (Outlook, Word, Excel, PowerPoint, OneDrive, Teams, SharePoint). Monitor system performance and troubleshoot issues to ensure optimal service availability. Follow security policies and practices to protect Office 365 data and resources. Collaborate with other IT teams to integrate Office 365 services with existing infrastructure and third-party applications. ITIL Escalate unresolved issues to Level 2 (L2) or Level 3 (L3) support teams as necessary. Provide detailed documentation and logs to higher-level support teams for advanced troubleshooting. Report any significant issues or outages to the appropriate teams. Track and document all support interactions and resolutions in the ticketing system. Creation and maintenance of documentation related to Office 365 configurations, Azure AD and other IT procedures, and policies. Keeping records of user requests, incidents, and resolutions. Qualifications: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). 3-5 years of proven experience working with Microsoft O365 , including Azure Active Directory. Strong knowledge of Windows operating systems, desktop virtualization technologies, and Microsoft 365. Familiarity with desktop related troubleshooting along with Networks. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration skills. Applicants with following certifications are preferred: Interested and experienced candidates can apply by: Call/WhatsApp: 9205488912 (Pragati) Email: pragti.saxena@cielhr.com
Posted Date not available
15.0 - 20.0 years
37 - 50 Lacs
pune
Work from Office
About Position: We are hiring for Sr. Practitioner Google Cloud solutions (EUC / Workplace Architect) with 15 to 20 years of experience. Role: Sr. Practitioner Google Cloud solutions Location: All Persistent Locations Experience: 15-20 Years Job Type: Full Time Employment What You'll Do: Develop offerings, solutions, Interact with Analysts and Industry advisors Develop technology solutions associated with migration, managed services, modernization and tech debt elimination Strong ability to solution RFP requirements, Proactive proposals and responses to customer problem statements Interact with Technology Partners to create joint GTM offerings Capability to interact across customer hierarchy, Technology architects to CXO Very strong presentation skills and content creation Open to Travel (~50%) Expertise You'll Bring: Technical Proficiency: Strong knowledge of end-user computing technologies, including operating systems (Windows, macOS), hardware, software, and networking concepts. Problem-Solving Skills: Ability to analyze and resolve technical issues effectively. Communication Skills: Excellent written and verbal communication skills are crucial for interacting with end-users and other stakeholders. Project Management Skills: May be involved in managing small projects related to end-user computing, such as system migrations or software deployments. Adaptability: Ability to adapt to changing technologies and evolving business needs. Experience with Specific Tools: May require experience with specific tools, such as SCCM for software distribution, Active Directory for user management, or MDM solutions for mobile device management. Knowledge of Cloud Technologies: Increasingly, EUC practitioners need to be familiar with cloud technologies and how they impact end-user computing. Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry's best Let's unleash your full potential at Persistent "Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."
Posted Date not available
2.0 - 5.0 years
12 - 17 Lacs
bengaluru
Work from Office
Educational Requirements Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary Skills: Windows/ Vmware Preferred Skills: Linux EUC Windows EUC-SCCM Unix Admin-AIX Administration Virtualization-VMWare Windows-Wintel/Windows Administrator
Posted Date not available
2.0 - 7.0 years
9 - 13 Lacs
pune
Work from Office
Educational Requirements Master Of Comp. Applications,Master Of Technology,Bachelor of Engineering,Bachelor Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology-Architecture-Architecture - ITIL Technology-Infrastructure- Administration Monitoring-Remedy-Design and Remedy-Administration-Service Now Technology-Infrastructure Testing-Data Center Migration Foundational-Service Management-ITIL Technology-EUC-EUC-Others Technology-EUC-Patching_and_Distribution-SCCM Technology-Infra_ToolAdministration-ITSM-BMC Remedy ITSM-ITSM
Posted Date not available
10.0 - 15.0 years
20 - 25 Lacs
chennai, bengaluru
Work from Office
Role & responsibilities : Position Overview: We are seeking an experienced Service Delivery / Engagement Manager with a background in Java or .NET development who has transitioned into managing full-scale engagements. This role involves acting as the primary point of contact (SPOC) for stakeholders, overseeing engagement commitments, cost estimation, profitability, and team management. Roles and Responsibilities: Strategic Leadership: Develop and implement a comprehensive service delivery strategy aligned with business objectives. Service Delivery Management: Manage and optimize the performance of EUC, Service Desk, and Field Services teams. Ensure adherence to SLAs, KPIs, and operational procedures. Continuously monitor and improve service delivery metrics. Implement effective incident, problem, and change management processes. Technical Expertise & Team Management
Posted Date not available
5.0 - 10.0 years
13 - 17 Lacs
mumbai, hyderabad, bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Design and implement SAP solutions that enhance end-user computing experiences across enterprise environments. Collaborate with IT infrastructure, security, and application teams to ensure seamless integration of SAP with EUC platforms (e.g., VDI, M365, Intune). Define architecture standards for device management, user access, and application delivery in SAP environments. Lead modernization initiatives involving cloud-based EUC solutions integrated with SAP (e.g., SAP Fiori on managed desktops). Provide strategic guidance on EUC trends, security, and compliance in SAP landscapes. Your Profile 9.5-12 years of experience in SAP, with a strong focus on end-user computing and enterprise IT environments. Expertise in SAP S/4HANA, SAP Fiori, and integration with EUC platforms like Citrix, VMware Horizon, or Microsoft Endpoint Manager. Proven ability to architect secure, scalable, and user-friendly SAP access solutions across devices and platforms. Strong understanding of identity and access management (IAM), endpoint security, and user provisioning in SAP contexts. Experience with hybrid or cloud-native EUC deployments (e.g., Azure Virtual Desktop, Windows 365) is a plus. What you'll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bangalore, Hyderabad, Mumbai, Pune
Posted Date not available
5.0 - 10.0 years
13 - 17 Lacs
mumbai, hyderabad, bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Design and implement SAP solutions that enhance end-user computing experiences across enterprise environments. Collaborate with IT infrastructure, security, and application teams to ensure seamless integration of SAP with EUC platforms (e.g., VDI, M365, Intune). Define architecture standards for device management, user access, and application delivery in SAP environments. Lead modernization initiatives involving cloud-based EUC solutions integrated with SAP (e.g., SAP Fiori on managed desktops). Provide strategic guidance on EUC trends, security, and compliance in SAP landscapes. Your Profile 9.5-12 years of experience in SAP, with a strong focus on end-user computing and enterprise IT environments. Expertise in SAP S/4HANA, SAP Fiori, and integration with EUC platforms like Citrix, VMware Horizon, or Microsoft Endpoint Manager. Proven ability to architect secure, scalable, and user-friendly SAP access solutions across devices and platforms. Strong understanding of identity and access management (IAM), endpoint security, and user provisioning in SAP contexts. Experience with hybrid or cloud-native EUC deployments (e.g., Azure Virtual Desktop, Windows 365) is a plus. What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bangalore, Hyderabad, Mumbai, Pune
Posted Date not available
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