74 Etom Jobs - Page 3

0px> Who are we? In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like? "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. P...

0px> Who are we? In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like? Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Pr...

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration, Provisioning & Activation *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-chan...

Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements manage...

Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems...

Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound know...

Req ID: 326207 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email &...

Req ID: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email &...

Req ID: 326205 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email &...

ABOUT THE ROLE Role Description: As a Specialist IS Bus Sys Analyst, you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will both engage with the business users and functional SMEs for the implementation/improvement of the signal solution and technologies. This role focuses on delivering data-driven solutions, automating processes, and addresses the ongoing issues with Signal and Risk management systems. Roles & Responsibilities: Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs Responsible for defining and implementing a p...

Job Description: We are seeking a dynamic and experienced individual for the role of Business Analyst/Solution Architect with a strong background in the telecom industry. This key position involves managing various aspects of product development, from requirement review and analysis to solution design and integration. The successful candidate will need to have Experience in enterprise billing especially on netcracker billing module. Technical knowledge for writing Low level designs and code review. Key Responsibilities: Conduct comprehensive Product Requirement Review and Analysis. Work on low level design as per need including pseudo code logic. Prioritize product functionalities based on s...

What youll be doing... As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams. Demonstrate Omni-channel thinking and engagement creation experience. Provide solutions for multiple projects simultaneously, interfacing with business clients, subject matter experts, IT and internal project managers to ensure timely delivery of initiatives and status communication to all involved parties. Drive digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing technology base to opt...

The ARIS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ARIS domain.

Required 4 to 10 years of experience in telecom BSS/OSS experience across Wireline and Wireless domain At least 2 implementations of hands-on +experience with any of the COTS product implementation. Essential 4+ years of experience in working with Telecom clients in the role of solution design/consulting /Business Analyst Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration, decomposition and designing of BPMN based workflows. Must have expertise in the Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain. Must have experience in Fulfillment orchestration using COTS Product. Ability to design, implemen...

Hi All, We are looking for Senior Business Analyst for TPO Requirement. 1. Senor Business Analyst with Prior knowledge and experience in OSS/BSS (including CRM and Billing) with minimum 14+ years of experiences 2. Able to elicit requirements from business and write business stories with clarity. 3. Define Acceptance criteria and other DoD 4. Conduct and drive workshops, capture notes and agree/disagree with stakeholders 5. Anchor complex solution discussions liaising with architects, SMEs and Technical Product Owners 6. Initiate and anchor the cross-domain meetings scheduled with architects to streamline and identify dependencies 7. Contribute towards sprint and capacity planning 8. Hands on...

Senior Product Manager (BSS/OSS/Tools) Full Time Bengaluru (Hybrid) Post Date : May 14, 2025 How You Will Contribute Own the OSS/BSS and Tools Product Roadmap: Define, prioritize, and execute a comprehensive product roadmap for OSS/BSS systems, service provisioning, and internal operational tools. This includes enhancing existing platforms and developing new solutions to support our expanding global customer base and operations. Actively participate as a stakeholder in the build vs buy decision making for needed tools. Contribute to RFPs as needed. Drive Operational Efficiency: Identify and address bottlenecks in our operational workflows through the development and implementation of innovat...

Roles and Responsibilities : Manage business projects from initiation to delivery, ensuring timely completion within budget and scope. Collaborate with cross-functional teams to gather requirements, develop user stories, and create BRD/FRD documents. Conduct requirement gathering sessions with stakeholders to understand their needs and translate them into technical specifications. Ensure effective communication among team members, customers, and vendors throughout the project lifecycle. Job Requirements : 6-14 years of experience in telecom industry or related field (BSS/ETOM). Strong understanding of BSS/OSS/BRD/FRD concepts and their application in telecom domain. Excellent business analys...

. Job Summary An Incident Manager is expected to provide Incident, Problem and Change management support for a set of applications and Products supported by Comcast Cable Group . The applications supported include but are not limited to OSS/BSS, Middleware, Customer CARE Applications/Tools, Tech applications/Tools, Internal Enterprise human resource, legal and Data Management Systems. This includes business functions such as billing, provisioning, activation, authentication, Telco/Cable operations, Serviceablity, and Cloud based applications. An IM will work closely with peers within the Reliablity Engineering group, as well as build excellent working relationships with partner organizations...

A cross Levels - Comms & Media- Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you collaborate with exceptional people, the latest technology, and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network Areas of Work: Private Network technol ogies (RAN, Core, Cloud & Edge) Level: Analyst & Consultant Location: Delhi Gurgaon, Mumbai, Bengaluru , Pune, Hyderabad, Kolkata , Chennai Years of Exp: 1 - 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in...

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consu...

Req ID: 320673 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational ...

Location - Any (Remote) Job Summary: We are looking for an experienced OSS Functional Designer with deep domain knowledge in telecom Plan & Build processes and hands-on expertise in workflow systems. This role involves designing functional solutions that streamline network planning, provisioning, and rollout activities, while ensuring automation and orchestration through robust workflow frameworks. 8+ years of experience in OSS functional design within telecom environments. Mandatory expertise in Plan & Build domain (e.g., network rollout, provisioning, inventory planning). Strong experience with workflow systems and process modeling tools (e.g., BPMN, Camunda). Develop and refine workflow m...

As an Operations Manager, you will be managing efficient and effective services to meet customer-agreed service levels, through continually assuring process performance and optimising delivery resources. You Have: Bachelor's or Master's degree or equivalent, minimum 17+ years of experience in managing large-scale multivendor telecom MS operations. Expertise in industry standards and frameworks such as ITIL, eTOM, and best practices in fault, configuration, and performance management. You should demonstrate self-initiative and a proactive approach. Good leadership and people management skills, with the ability to build, mentor, and lead cross-functional teams in a 24/7 operational environment...

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NAMinimum ...