45 Etom Jobs - Page 2

As an Associate Consultant in the Cloud & Automation domain, you will help telecom clients automate cloud operations using AI and industry best practices. You will analyze requirements, design cloud automation solutions, and develop technical documentation. Collaborating with cross-functional teams, you will support solution delivery, cloud lifecycle management, and operations automation while staying ahead of industry trends to drive innovation. You Have: Bachelors degree in Computer Science, Engineering, or a related field (preferred) with 5+ years of experience in telecom Cloud automation or a related role. In-depth knowledge of cloud lifecycle management (CI/CD, GIT, Repo) and skilled in the latest AI advances in telecom, especially in Cloud LCM and Operations automation. Strong understanding of telecommunications network architecture, technologies, and domain knowledge in Telecom Core networks. Familiar with industry standards and frameworks (TM Forum Open APIs, eTOM). It would be nice if you also had: Proficient in open-source tools used in Cloud lifecycle management automation, with excellent analytical and problem-solving skills. Effective communication and collaboration skills, with the ability to work independently and as part of a team. Analyze client requirements and identify opportunities for improvement within their cloud automation landscape. Design and implement solutions that leverage industry best practices and standards (TM Forum, ETSI, 3GPP). Develop technical documentation, including requirement specifications, architecture diagrams, high-level designs (HLDs), and low-level designs (LLDs). Work closely with cross-functional teams (development, operations, sales) to ensure successful project delivery. Stay up-to-date on the latest trends and innovations in the telecom automation domain, including operations automation. Provide ongoing support to clients after solution implementation.

As a Senior Operations Consultant, you will play a key role in shaping and optimizing OSS solutions within the telecommunications industry. Leveraging your expertise in OSS processes, network architecture, and industry frameworks (TM Forum, AIOps, ODA, eTOM), you will analyze client needs, design and implement solutions, and drive operational excellence. You will collaborate with cross-functional teams to ensure seamless project delivery, staying ahead of emerging trends in automation and cloud-native technologies. Your role also includes developing technical documentation, providing ongoing client support, and contributing to strategic decisions that enhance products, processes, and services. You have: Bachelors degree in Computer Science, Engineering, or a related field (preferred).k Minimum 8-10+ years of experience in OSS consulting or a related role within the telecommunications industry. In-depth knowledge of OSS functionalities and processes (inventory management, service provisioning, trouble ticketing, etc.). Strong understanding of telecommunications network architecture and technologies. Experience with industry standards and frameworks (TM Forum Open APIs, AIOps, ODA, eTOM). It would be nice if you also had: Willingness to travel and spend time in customer premise Self-starter and systematic in structuring required steps to reach the goal Excellent analytical and problem-solving skills. Effective communication and collaboration skills. Analyze client requirements and identify opportunities for improvement within their OSS landscape. Design and implement solutions that leverage industry best practices and standards (TM Forum, ETSI, 3GPP). Develop technical documentation, including architecture diagrams, high-level designs (HLDs), and low-level designs (LLDs). Work closely with cross-functional teams (development, operations, sales) to ensure successful project delivery. Stay up-to-date on the latest trends and innovations in the OSS domain, including AI/Gen AI based Ops, ODA/SID data models, TMF Open APIs cloud-native technologies and automation (O2A, T2R, C2L, M2I, D2G, and Cloud LCM). Provide ongoing support to clients after solution implementation. Identify market trends & customer pain points to develop Consulting portfolio assets, and support sales to identify leads and win projects.

Role : SME - Telecom Experience : 15 - 20 Years ( Relevant ) Salary : upto 50 LPA Location : ITPL , Bangalore. Notice Period : 60 Days max ( Immediate Joiners Preferred ) Description : 15 to 20 years experience, who has excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for IT Products and Services development. Brings in strong knowledge in the telecom domain,plus experience across Business and Technology Roles, across B2B and B2C businesses. Working experience on Digital Transformation, OSS/BSS solutions & Cloud Implementations Good understanding Telecom Networks domain(Fixed+ Wireless) and frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Experience with Business requirement Analysis, E2E solutions for Telecom projects, Enterprise architecture design and Re-enginnering Works with Delivery and Practice team for Technical ownership, Presales solutions , RFP response , brings thought leadership, and helps to build and strengthen the Telecom domain expertise within the organisation

Telco industry experience is highly desirable. Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS) is highly desirable. Knowledge of business processes in telco / eTOM is highly desirable. Experience in the customer order and fulfillment domain, customer data management domain, or billing/charging and payments domain is highly desirable. SQL skills are highly desirable. Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI is nice-to-have. Knowledge in UI/UX development with exposure to accessibility guidelines is good to have Knowledge of Non Functional Requirement is highly desirable

Leverage deep technical domain skills and expertise to conduct technical impact and gap analysis, design, and research, working as part of a technical capability team in one or more missions to enable mission design and delivery, and as part of capacity planning and lifecycle management activities. Collaborate with diverse stakeholders (the team, product owners, technical product owners, solution designers, and solution owners, as well as component teams DevOps engineers, testers, and technical writers) to analyse business needs, develop and document both functional and non-functional specifications/stories, model workflows, model data, clarify business rules and acceptance criteria to enable capability teams to successfully deliver value and mission epics. Apply analytical thinking during iterative analysis, development, and testing activities, to provide input and anticipate and resolve issues in the identification, reporting, and closing of gaps in acceptance and feasibility. Work with the team and technical product owners to break down work into epics, features, and stories, and specify acceptance criteria, when working in agile teams, to enable the effective planning and delivery of work. Provide subject matter expertise in specific functional or technical domains for assigned technical capability teams to drive solution development and/or resolve problems within the team. Collaborate with the team to define and measure delivery and operational performance metrics and provide input to the wider team for capability performance, growth, and learning. Synthesise and share knowledge of emerging technology trends, innovations, and disruptions, preparing tailored analyses to define and deliver reusable components and capabilities. Use your strong communication skills to gain buy-in and input from stakeholders and teams, into continuous improvement and ways of working. Desirable Experience/Skills: Telco industry experience is highly desirable. Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS) is highly desirable. Knowledge of business processes in telco / eTOM is highly desirable. Experience in the customer order and fulfillment domain, customer data management domain, or billing/charging and payments domain is highly desirable. SQL skills are highly desirable. Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI is nice-to-have. Knowledge in UI/UX development with exposure to accessibility guidelines is good to have Knowledge of Non Functional Requirement is highly desirable

RoleArchitect LocationHyderabad or Chennai ExperienceTotal 16+ years, 6 years of relevant experience as BSS Designer and Architect Education BackgroundBE/MCA/M.Tech in any field CertificationsTOGAF Key Responsibilities1. Understanding of client architectural vision, contributing to road map realization 2. Contribution in Research & Development of new solutions to meet IT and Business goals 3. Deliver value & thought leadership in BSS domain 4. Perform value argumentation through generating customer business cases 5. Identify & proactively drive new business opportunities, promoting solutions Preferred Experience and Skills: i. Presentation & Communication skills ii. Team work & collaboration skills iii. IT / Enterprise Architecture Tools, Processes and Methodology iv. Extensive experience in solution leadership and solution delivery with in depth technical experience in BSS solutions and overall IT Architecture, eTOM Framework of a telecom operator v. Hands on Experience in BSS (Customer Experience, CRM (presales, post sales), Order management (order decomposition), pricing, billing, understanding of provisioning concepts, service assurance and revenue assurance) vi. Must have experience on deploying applications on prem, cloud and hybrid environments and their impacts across various platforms (AWS, OCI, GCP, Private Cloud) vii. Must have prior experience in driving consulting engagements around technology, operational and business consulting viii. Must have prior experience in driving multimillion $ OSS/BSS Transformation programs, especially onto BSS Transformation Program ix. Technology and Industry trends & insights with active participation in open forums and analysts such as TM Forum, Gartner and so on. Desired Skills: a. Agile Methodologies (SCRUM, SAFe)

Role This role is to work as a E2E Solution Design Professional as part of our Solution and Architectural Design Function. If you have experience of working as a Solutions Designer or have the transferrable skills and capabilities to perform in the role we would love to hear from you! Openings & Joining Immediate. Work location Pan India Technology Stack Ciena BP (SOM Architecture), APIGEE Gateway, Velocity, TM Forum API, Service Design, Provisioning and Activation Responsibilities Take overall responsibility of requirements clarification and solution design of reusable solutions, with an intention to converge onto the target IT architecture defined for Enterprise/WS Lead a virtual cross functional team of n/w solution designers, component designers and process designers to plan and deliver the E2E OSS Solution designs assigned to you. Take responsibility of the implementation of a solution in collaboration with a matrixed team of delivery managers, system designers and developers, testers To ensure reusable solution patterns are aligned to architectural guardrails and baselined on the designated central repository for reference and re use To own and manage the solution designs in her/his respective domains through various delivery modes (viz. waterfall/agile) Applies technical expertise to design and develop reusable solution patterns focussed on the respective domain Accountable for solution design conforms to the standard Global architectural principles and OPEN API frameworks Creates, owns and implements the technical solutions and inputs into the roadmaps for the respective domain Liaises with Network designers and business stakeholders, program managers ensuring business needs are met through assurance of the design To work with respective delivery and engineering teams and colleagues across BT to ensure projects are successful Desired skills & experience Should have deep knowledge of at least one telecommunication related technology covering either of the following areasHE/MEAS/Broadband Should have prior hands on experience on designing end to end solutions in the Telecommunications service domain Should have good knowledge of eTOM or ITIL or similar standards in the telecoms space Showcased expertise on a project or a specific piece of work Made decisions in ambiguous situations using incomplete information or differing opinions (e.g. unclear deliverables) From Ravi Meenakshi which is received from Shirdhar Pai 1. Will be responsible for Network OSS Design specially in Infrastructure Plan & Build, Inventory, Business Process & Workflow Automation, Activation, Orchestration and Fulfillment 2. Will define OSS Solution for IP/MPLS, Access, Transmission Networks, and SDN/NFV based converged network. 3. Will Drive E2E Solution Design for BT Critical Programs like GWAN, HE, WMC, MEAS, Dynamic Infrastructure Automation etc. 4. Focus area will be network OSS fulfilment & planning domains, specifically Logical & Physical Resource Plan & Build and inventory management areas of Networks. 5. Will drive how OSS and BSS interwork E2E to support digital transformation and transformation in the Customer user experience. 6. Will drive Telecom technologies and standards such as BPMN, CI/CD, NetDevOps etc in Digital OSS transformation. 7. Will be hands on person who will define OSS Solution design and holds expertise inwriting functional specification, system & interface specification, HLD and Detailed design for OSS systems as required. 8. Will define Network OSS solution for network technology & devices from Nokia, Cisco, Ciena, Huawei, Adva etc. 9. Experienced in writing the YANG and TOSCA Templates (Design as Code)

About Skylo Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. Skylo s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylos commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT. This role is located Bengaluru, India where we are onsite 3 days a week in office. Summary Of How You Will Impact Skylo As a Senior Product Manager (BSS/OSS/Tools) at Skylo, reporting directly to the VP of Product, you will be a driving force in shaping the future of our connectivity platform. You will own the product strategy and execution for key areas namely BSS/OSS, and internal tools/services that enable Skylo operations. By deeply understanding our diverse customer and partner base (MNVOs, MNOs, OEMs), you will define and deliver services that meet their evolving needs. Youll collaborate closely with internal technology teams to bring innovative services to market, ultimately driving customer adoption and Skylos growth. Your technical acumen and product vision will be essential in solving intricate challenges of our technology and ensuring we remain at the forefront of the industry. You will be a key contributor to Skylos success, bridging the gap between technology and market needs. How You Will Contribute Own the OSS/BSS and Tools Product Roadmap: Define, prioritize, and execute a comprehensive product roadmap for Skylos OSS/BSS systems, service provisioning and internal operational tools. This includes enhancing existing platforms and developing new solutions to support our expanding global customer base and operations. Actively participate as stakeholder in the build vs buy decision making for needed tools. Contributed to RFPs as indeed. Drive Operational Efficiency: Identify and address bottlenecks in our operational workflows through the development and implementation of innovative tools and process improvements. Engage with Stakeholders: Collaborate closely with internal operations, engineering, sales, support, and partner teams to gather requirements and ensure alignment on product priorities. Translate Needs into Technical Requirements: Translate complex business requirements into clear and concise technical specifications for engineering teams. Engage with diverse customers: Actively engage with customers across various segments (MNVOs, MNOs, OEMs) to understand their needs, pain points, and use cases. Translate these insights into actionable product requirements. Define and Commercialize Operational Capabilities: Work with technology teams to define, develop, and launch new operational capabilities that streamline service provisioning, billing, monitoring, and support. Analyze Performance and Drive Improvements: Define and track key performance indicators (KPIs) for OSS/BSS and operational tools. Use data-driven insights to identify areas for improvement and drive continuous optimization. Ensure System Reliability and Scalability: Ensure that our OSS/BSS systems are robust, scalable, and capable of supporting Skylos growing customer base and service offerings. Champion the customer: Be a strong advocate for the customer, ensuring their needs are considered throughout the product development process. What We Look For 12+ years of product management experience, with hands-on experience with OSS/BSS systems (including billing and service provisioning) and operational tools, within the telecom industry. Proven ability to define and execute product roadmaps, from ideation to launch. Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers. Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences. Experience working with diverse customer partner segments (MNVOs, MNOs, OEMs) is highly desirable. Data-driven decision-making mindset, with the ability to analyze data and draw actionable insights. Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities. Experience with agile development methodologies. Bachelors degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience. Familiarity with ITIL, TM Forum frameworks (eTOM, SID, TAM) is preferred. What We Offer With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: Competitive compensation packages including a stock option based equity program Comprehensive benefits including medical, dental, vision, retirement plan Monthly allowances for wellness and education reimbursement A generous time off policy, holidays, and the opportunity to temporarily work abroad Once in a lifetime opportunity to be a part of developing and running world s first commercial, live direct-to-device satellite network and service Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics Additional information The compensation range for this position is: 5,600,000 - 7,400,000 This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role. EEO Statement Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

ServiceNow is seeking a Partner Technology Strategist to support our Global Alliance Partners. In this role, you will be expected to provide technology strategy, solution development and on-going communication of the latest ServiceNow solutions/capabilities. Additionally, you will be responsible for evangelising ServiceNow mindshare to our partner community to enable them to increase their own consumption, evolve our solutions, sell effectively to their customers, and extend the ServiceNow value proposition. You will work closely with other ServiceNow pre-sales resources aligned to your partner across the Globe to create synergies between the partner s strategy and ServiceNow s strategy within each target route to market. This role requires approximately 25% travel. What you get to do in this role: Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer and how our Partner can transform entire industries using ServiceNow as a backbone for their solutions or offerings Evangelize our Global Solution Framework message to our partners while conceptualizing, creating and building joint solutions/offerings to monetize their intellectual property and/or domain expertise Expand beyond technology or HRM frameworks and into Enterprise level frameworks such as APQC and Industry specific operating models (i.e eTOM) to cover the full breadth of Enterprise needs Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers Staying current on product developments/releases to provide guidance to Partners Forging trusted advisor relationships at the top levels at the Partner account Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved Coordinate with Partner leadership on sales and delivery enablement around created solutions Participate or lead awareness and enablement activities to spread Partner solutions to our internal sales teams Participate in and deliver Business Reviews with aligned account teams Provide mentoring and training to peers and other colleagues within our organization Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, lunch and learns etc. Provide oversight on, and ensure successful completion of Partner initiatives identified in joint business plans Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members Travel for Partner, Customer, and Organizational activities To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automat

Job Description ServiceNow is seeking a Partner Technology Strategist to support our Global Alliance Partners. In this role, you will be expected to provide technology strategy, solution development and on-going communication of the latest ServiceNow solutions/capabilities. Additionally, you will be responsible for evangelising ServiceNow mindshare to our partner community to enable them to increase their own consumption, evolve our solutions, sell effectively to their customers, and extend the ServiceNow value proposition. You will work closely with other ServiceNow pre-sales resources aligned to your partner across the Globe to create synergies between the partner s strategy and ServiceNow s strategy within each target route to market. This role requires approximately 25% travel. What you get to do in this role: Lead architecture and design engagements with Partners on how ServiceNow meets the Business/IT needs for their end customer and how our Partner can transform entire industries using ServiceNow as a backbone for their solutions or offerings Evangelize our Global Solution Framework message to our partners while conceptualizing, creating and building joint solutions/offerings to monetize their intellectual property and/or domain expertise Expand beyond technology or HRM frameworks and into Enterprise level frameworks such as APQC and Industry specific operating models (i.e eTOM) to cover the full breadth of Enterprise needs Demonstrations of products based upon business initiatives or required outcomes focused upon the value the solution delivers Staying current on product developments/releases to provide guidance to Partners Forging trusted advisor relationships at the top levels at the Partner account Providing thought leadership and collaborate with cross functional teams to ensure customer success is achieved Coordinate with Partner leadership on sales and delivery enablement around created solutions Participate or lead awareness and enablement activities to spread Partner solutions to our internal sales teams Participate in and deliver Business Reviews with aligned account teams Provide mentoring and training to peers and other colleagues within our organization Identifying, leading and contributing to the creation of best practices, white papers, workshops, technology days, lunch and learns etc. Provide oversight on, and ensure successful completion of Partner initiatives identified in joint business plans Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including on-going updates of platform/application advancements Collaborate, actively share knowledge, and promote best known methods amongst other ServiceNow Solution Consulting team members Travel for Partner, Customer, and Organizational activities Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include usi

Solution Designer/Analyst are responsible for bridging the gap between IT and the business, gathering and shaping technical and functional requirements from program stakeholders (Business, IT, Transformation programs ...). They drive a comprehensive requirements management process through workshops with stakholders, prioritization, fit-gap and dependencies analysis, user stories ellaboration, estimations, implementation risk assesments. They define E2E telco solution meeting stakeholder requirements and mapping requirements to design and code, with proper documentation and based on Telco standards (ODA/ ETOM/ SID). They provide Support in de SDLC to Development & QA teams. SKILLS LIST: - At least 5 years of software development experience Java/J2EE, .NET, etc. - Very good understanding of OOPS Concepts - Experience working with BPMN tools - Capacity to understand the user requirements and prepare HLD and LLD. - Ability to trace requirements to design through to code. - Database model designs - Enough technical skills to understand the final solution Nice to Have - Exposure to Aris will be an added advantage - SQL knowledge - Good English level - Good written and verbal communication skills - Team working using Agile frameworks BUSINESS KNOWLEDGE: (GROUPS OF THIS KNOWLEDGES FOR EACH ANALYST) - Experience as Telco solutions analysis based on TMFORUM standards (ODA/ETOM/SID). - Telco Business process understanding in one or more following areas: Customer Engagement, Customer Care, Customer Sales, Customer Order Management, Service Order Management, Telecom Catalogs, Telecom Inventories (Product Inventory, Service Inventory, Resource Inventory), Risk Management, Number Portability - Knowledge in Telecom application architectures Job Description - Grade Specific Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

For BSS , OSS Skills Required: E2E Java/J2EE, SQL OOPS (ORM) BPMN Tools, HLD and LLD TMFORUM (ODA/ETOM/SID) Database Model Designs UML Modeling, ARIS Modeling, TMForum Frameworks, JPA/JPQL, SVN Version Control Modeling Standards (e.g., OMG, MDA)

Network diagrams, Telecom Domain BSS, Network Architecture, 5G RAN. Software Developer Java/J2EE, Database design, HLD and LLD. TMFORUM standards (ODA/ETOM/SID). Experience working with BPMN tools TELECOM SOFTWARE DEVELOPEMENT

UML models (Class, Sequence, State, Activity diagrams), Modeling standards (e.g., OMG, MDA) TMForum frameworks (eTOM, SID, TAM), Expertise in SQL, Core JAVA, object-relational mapping (ORM) ARIS projects , JPA/JPQL 5GNetwork Architecture, 5G RAN.

Define clear OKRs and drive the execution to achieve them, while educating the internal ecosystem to be self-sustained and independent of top management intervention. Partner with business to drive business value, bring new ideas, challenge the business status quo. Grow and develop the internal team in order to become a business partner, drive standardization and effective solution implementation, review the current capabilities and define the upskilling (e.g. product certification, devops, automation, security) and development plan, attract talent from the market and people who can drive the modernization and standardization, the relationship with business and customers. Inspire, organize and develop the team to become self organized and operate smoothly in the SAFE setup. The leadership role requires to be active part of CTIO management team and drive the execution in sync with CTIO strategy, taking ownership of CTIO and STB topics. Delivery excellence: o Oversee the architecture, development, and maintenance of Commercial order management platforms, ensuring scalability, reliability, and security of systems to handle current and future business demands. o Produce clear roadmap for Ordering function in alignment with business priority, Ensure the alignment with overall digital strategy and NewCo plan. o Define and execute modernization simplification plan for various legacy tools to operate CurrenCo IT ecosystems in more efficient way while NewCo is being built. o Accelerate Ordering API journey for both France and Intl customers, work with business to increase the usages of customer API journey on currentCO. o Work very closely with CPQ and Billing functions to provide seamless user experience for QTB (Quote To Bill) chain and support ongoing initiatives like QTO boost and Order To bill Data quality improvements. o Work with other functions in SalesToBill to define and execute improvement plans for L2C journey. o Accelerate various decommissioning plan in ordering functions. o Ensure compliance with industry regulations and implement robust cybersecurity measures in accordance with security guidelines defined at OB level. o Work closely with Design authority for Implementation of best practices for system design, deployment, and support to minimize downtime and optimize efficiency, o Drive and support technological innovation and digital transformation initiatives within the organization Strong Leadership: o Define and execute the IT strategy for the ordering function in accordance with STB CTIO strategy to meet overall business objectives at OB level. o Build, mentor, and lead a high-performing Ordering IT team, foster a culture of collaboration, innovation, and continuous improvement within the team Business partnership: o Develop and maintain strong partnerships with key business stakeholders across zones and channels (OBI, OBF, DEF..) around ordering function. o Work with business in a partnership mode to simplify and align current business processes and solutions. Stakeholder management: o Engage with key stakeholders Zones, GDO, Marketing, CTIO, Design Authority and other relevant teams globally to ensure alignment and support for the IT roadmap delivery. o Liaise with external vendors and partners to ensure timely delivery of solutions. Define and execute partner strategy across locations, India, Morocco France in accordance with overall partner strategy finalized at CTIO level. o Work with COTS suppliers for ordering scope and push for their product roadmaps in accordance with our need. o Work closely with NewCo and digital Team to ensure smooth operation of currentCo and NewCo simultaneously. key responsibilities Quality Risk Management: o Oversee quality assurance and risk management processes to ensure delivery on time, within scope, and to the highest standards. o Work with other teams in CTIO and ensure E2E Quality testing (for L2C journey) in place, support UAT and production deployment. Budget Management: o Manage the budget for the ordering function, ensuring cost-effectiveness and financial oversight. o Monitor current and forecasted spend on periodic/monthly basis. o Optimize costs on every opportunity across license costs, resource costs and Infrastructure costs. o Always make plan well in advance to offer savings before the start of each yearly budget exercise. Performance Monitoring: o Establish and monitor key performance indicators (KPIs) to assess the success of applications and customer/user satisfaction . o Publish periodic reports indicating progress against several initiative around ordering function. about you Education: Bachelor s degree in Telecom, Computer Science, Information Technology, or a related field Technical knowledge on Commercial Order Management, APIs, automation, security, devops and scale agile processes. Knowledge of TMForum, ITIL, ODA architecture, eTOm. Experience (Year of experience and Qualitative Aspects) Managing Ordering Functions - 5 Years Working on Telecom Domain 15 years Working in a cross-location team culture min 5 years System Integrators and product vendors managing experience min 5 years Executive business stakeholders management experience 3 years Budget management - 3 Years Knowledge and abilities Proven expertise in Commercial order management systems, IT architecture, and integration Deep, intimate knowledge of Telecom Industry specifically B2B business. Versatility in work experience within Telco world, knowledge of full L2C journey. Strong understanding of ODI architecture, TMF eTOM framework, and Open API standards Expertise in data integration and API management Familiarity with agile development methodologies and ITIL practices Experience in transformation from bespoke, fragmented software development legacy to standard target architecture, standard processes, product based out of the box solutions Drive, autonomy and initiative taking, transparency and pro-activity Experience in driving the business in a complex org set up. experience in managing System Integrators and Product Vendors outcome focused, solution and quick testing oriented, interest for technological innovation known for her/his high skills in tech teams management and ability to federate and lead teams ability to think out of the box, flexibility to change the model rigorous in the execution and demanding on technical level and quality of deliverables well known for her/his experience in supplier management, contracts/budgets fluent communication and ability to share successes and difficulties with the communities lead, steer, animate and grow the developers community at ease with international English

Performing Design/Consulting activities for OSS component for Managed Services from BT LOB by interacting with Solution designers and Platform users. Actively participating in Design calls DRT, CA, CFT to understand the Component impact for the requirement during the design window sprints. Work closely with OSS Designer, Platform Architect, Solution Design Architect and Line Managers to chalk out the requirement both at high level and low level, document it and realize the plan. Walking through the proposed design to the technology and testing teams before the actual implementation window starts. Ensure that the Design process, Design audit documents, Stakeholders Sign off mails are all updated correctly in the SharePoint for tracking and reference. Service Assurance Oversee and manage service assurance processes to ensure high availability and performance of telecom services. Incident Management Lead the incident management process, ensuring timely resolution of service disruptions and minimizing impact on customers. Problem Management Identify root causes of recurring issues and implement permanent solutions to prevent future incidents. Change Management Manage and coordinate changes to the telecom infrastructure, ensuring minimal disruption to services. Process Improvement Continuously improve service assurance processes and methodologies to enhance efficiency and effectiveness. Collaboration Work closely with cross-functional teams, including network operations, engineering, and customer support, to ensure seamless service delivery. Reporting Generate and analyze service performance reports to identify trends and areas for improvement. Qualifications Education Bachelors or Masters degree in Telecommunications, Engineering, or a related field. Experience 12 15 years of professional experience in telecom service assurance, with a focus on incident, problem, and change management. Technical Skills Strong understanding of telecom networks and infrastructure. Proficiency in service assurance tools and platforms. Experience with ITIL or other service management frameworks. Knowledge of network monitoring and performance management. Soft Skills Excellent problem solving and analytical skills. Strong communication and leadership abilities. Ability to work in a fast paced and dynamic environment.

Job Title Consultant - Business Consulting (Telecom, OSS/BSS) Responsibilities Gathering, identifying, and documenting business requirement and creating functional specifications for new systems and processes Assessing as-is processes, doing gap analysis, creating to-be processes and making recommendations to implement changes Consulting clients in analyzing B2B customer segments for growth opportunities, designing B2B customer analytics Technology Project Management including managing technology vendors and client stakeholders Manage large projects and programs in a multi-vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities Lead and manage pursuits with telecom prospects, specifically articulating Infosys’ products, and services unique value proposition through practical use cases across the value chain Manage, design, and implement leading edge, client-specific solutions, including development of business case, IT strategy development and tools/software considerations around Digital solutions Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights Involvement in additional internal firm building activities such as knowledge management and recruiting Lead and support sales efforts for new and existing clients in creation of proposals, preparation and facilitation of sales presentations, plan and participate in client meetings and discussions Represent Infosys Consulting and present papers in industry conferences Provide Technology and Consulting Leadership within/outside the firm on trends around one or more of latest Digital technologies (Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.) Technical and Professional Requirements: Previous consulting experience in a leading consulting firm is preferred At least 3 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry Bachelor’s degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required Understanding of B2B marketing processes in telecom Project/program management of large and complex IT projects/programs Managing implementation of various BSS/OSS products and assist in areas including Wireless networks, Network as a Service, Omni Channel, Customer engagement and Payments, Billing, and Revenue Assurance Digital technology areas like mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ ML Business analysis, Process definition and continuous improvement exercises using various business consulting tools and methodologies Preferred Skills: Domain->Telecom->Telecom - ALL Domain->Telecom->OSS/BSS Additional Responsibilities: Customer centric redesign of operations and business processes Strong knowledge of Agile development practices (Scrum), methodologies and tools. Educational Requirements Master Of Business Adm.,Bachelor of Engineering Service Line Infosys Consulting * Location of posting is subject to business requirements

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn

A cross Levels - Comms & Media- Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you collaborate with exceptional people, the latest technology, and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network Areas of Work: Private Network technol ogies (RAN, Core, Cloud & Edge) Level: Analyst & Consultant Location: Delhi Gurgaon, Mumbai, Bengaluru , Pune, Hyderabad, Kolkata , Chennai Years of Exp: 1 - 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Experience Must-Haves E xperience in building 5G network strateg y , Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning etc. Experience of working in multi-vendor and multi-technology ecosystem In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, S D- WAN Good understanding of Private Network KPI definitions and measuremen t Good understanding of network generations, architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space U nderstanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN and Applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations " Processes, tools, operating m odel etc. Familiarity with microservices and CNCF services Basic u nderstanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Master s i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Qualifications Role Expectations : Project Delivery Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for: Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks Business Development: Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Support proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Diversity Candidates preferred Candidate should have 1- 6 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM , ITIL, SID, TAM or similar is good to have Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development

What youll be doing... Youll be working on our Verizon Global Services Technology team to develop exciting new technologies at the forefront of the customer experience for Verizon Consumer Group. Our startup-like environment is fast-paced and has cross-functional teams working side-by-side to build exciting next-generation products. Come join us and help us build the best customer experience platform. As a Dist Engr in the team - Guiding and mentoring architects, including transforming business processes and driving customer & employee experience. Working on AI & GenAI capabilities to implement various use cases to enable the best customer and frontline experience. Driving technology strategy for Verizon Retail and Partner Stores to provide a personalized and connected customer experience Coordinating with architects in creating guidelines on reusability, code quality, platform modernization and governance. Coordinating with/between product owners, project management, development team to create consensus on technical approaches, and high-level architecture and implement end-to-end. Evaluating and conducting proofs of concept for open-source. Creating and presenting and briefing to executive stakeholders. What were looking for... Youre energized by the prospect of putting your advanced expertise to work as one of the most senior members of the team. Youre motivated by working on groundbreaking technologies to have an impact on peoples lives. As an excellent communicator, you can inspire both a technical and non-technical audience with your vision. Solving complex problems and crafting groundbreaking solutions in a fast-paced, dynamic environment is exciting for you whether working alone or with a cross-functional team. Youll need to have: Bachelors degree or four or more years of work experience. Six or more years of relevant work experience. Experience with Java and Web Technologies. Experience in designing and implementing AI & GenAI solutions for customer interaction channels. Experience in micro front-ends and micro-services architecture. Experience in designing and implementing technology solutions for Retail and Store ecosystem would be preferred. Good interpersonal skills and good communication skills are required, including the discipline to document decisions and architectural approaches. Even better if you have one or more of the following: Masters or advanced degree in computer science, computer engineering, or related field. Familiarity with TM Forum standards such as eTOM, Open APIs, ODA, etc. Familiarity with Enterprise Architecture Frameworks like TOGAF, etc. Certifications in related fields.