37 Etom Jobs - Page 2

ABOUT THE ROLE Role Description: As a Specialist IS Bus Sys Analyst, you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will both engage with the business users and functional SMEs for the implementation/improvement of the signal solution and technologies. This role focuses on delivering data-driven solutions, automating processes, and addresses the ongoing issues with Signal and Risk management systems. Roles & Responsibilities: Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs Responsible for defining and implementing a project and technical road maps that align with the strategy Find opportunities for automation and process improvements within the Safety ecosystem Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process Work closely with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines Identify data patterns to support informed decision making. Collect analyze, and interpret data to identify trends, insights, and areas of improvement. Keeps updated on industry trends, emerging trends and standard processes for pharmacovigilance systems Leads and contributes to business case development, workshops, and RFP’s Responsible for supporting and leading technical root cause analysis and works with vendors to resolve Pharmacovigilance systems related issues Responsible for improving performance by coaching, mentorship, and training to develop both technical and professional skills within the team Support audits and inspections Basic Qualifications and Experience: Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field Must-Have Skills: 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database. Extensive expertise in SDLC, including requirements, design, testing, data analysis, change control Experienced in Agile project methodologies and working in Product Teams by using JIRA Experience or demonstrable understanding of Computer Systems Validation including FDA 21 CFR Part 11, GxP Compliance, and change control Strong communications skills in writing, speaking, communicating and time management skills Has high learning agility, problem solving and analytical thinking Has requirements gathering and process improvement experience Good-to-Have Skills: Ability to work in a fast-paced and dynamic environment Able to communicate technical or complex subject matters in business terms Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients Experience with Safety Signal and Risk Management platforms is a plus Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Excellent leadership and strategic thinking abilities Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Ability to deal with ambiguity and think on their feet Ability to influence and drive to an intended outcome Ability to hold team members accountable to commitments Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job Description: We are seeking a dynamic and experienced individual for the role of Business Analyst/Solution Architect with a strong background in the telecom industry. This key position involves managing various aspects of product development, from requirement review and analysis to solution design and integration. The successful candidate will need to have Experience in enterprise billing especially on netcracker billing module. Technical knowledge for writing Low level designs and code review. Key Responsibilities: Conduct comprehensive Product Requirement Review and Analysis. Work on low level design as per need including pseudo code logic. Prioritize product functionalities based on strategic importance and market demand. Collaborate closely with product owner to gather user requirements. Conduct feasibility studies to evaluate the viability of proposed product journey. Develop and refine Product journey Models to ensure efficiency and scalability. Help in code review. Devise innovative solution for cost optimization. Lead solution design efforts, considering technical feasibility and user experience. Manage integrations with existing systems and third-party solutions. Leverage telecom industry experience to provide insights into market trends. Qualifications & Requirements : 7-10 yrs as BA/Solution Architect in the telecom domain. Strong analytical & problem solving skills with attention to detail. Excellent understanding of product lifecycle management & strategy alignment. Strong knowledge of Billing CRM, B2B/C Customer Facing products. Ability to collaborate effectively with cross functional teams, particularly different vendor environment and development teams. Experience in conducting feasibility study and conducting project viability. In depth knowledge of low level design writing and conducting code reviews. Strong communication skills to articulate complex technical concepts to non-techincal stakeholders. Company Introduction Bounteous x Accolite makes the future faster for the worlds most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5,000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. For more information visit: www.accolite.com Accolite Digital India Pvt Ltd, is focused on serving Fortune 500 Customers in Healthcare, Banking and Financial Services, Telecommunications and Automotive Verticals. The company is focused on producing the best technical talent in these Verticals and solving most complex technical and business problems. Accolite is a cutting edge information technology services and product development company headquartered in Dallas, Texas, with four development centres in Bangalore, Delhi, Mumbai, Hyderabad and Coimbatore, India. 1. A young IT Services company headquartered in Texas with business Operations in the US, Canada, UK, Middle East, and India. (About 15 years old) 2. In India we have offices in Gurgaon, Hyderabad, Mumbai, Chennai, and Bangalore. In 2021 we have expansion plans to 3 other European and Latin American countries 3. Accolite has a team of 5000+ headcount across its locations. 4. We have recently entered into a Strategic Partnership with New Mountain Capital, a leading growth-oriented investment firm with over $30 billion in assets under management who also own companies like eMids. 5. We have 12+ Fortune 500 clients including some of the biggest Banks and Telecom companies in the world. 6. Accolite had been growing at a 30% + growth rate in at least 3 years and targets to become a half Billion Dollar company in the next 4 years. 7. Open door flexible performance-driven work culture Accolite Digital is a leading digital transformation services provider that delivers design-led, complex digital transformation initiatives to Fortune 500 clients. Our differentiated services span digital product engineering, cloud and DevOps, data and AI, customer experience, cyber security, and design services. Accolite Digital provides these services to the banking and financial services, insurance, technology, media and telecom, healthcare, and logistics industries. With more than 5000 professionals globally, Accolite has presence across the United States, Canada, Mexico, Europe, and India, with digital labs in Bangalore, Hyderabad, Gurugram, and Chennai. For more information visit: www.accolite.com About Bounteous Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the worlds most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences and drives superior client outcomes. For more information, please visit www.bounteous.com . For more information about Co-Innovation, download the Co-Innovation Manifesto at co-innovation.com . For the most up-to-date news, follow Bounteous on Twitter, LinkedIn, Facebook, and Instagram.

What youll be doing... As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams. Demonstrate Omni-channel thinking and engagement creation experience. Provide solutions for multiple projects simultaneously, interfacing with business clients, subject matter experts, IT and internal project managers to ensure timely delivery of initiatives and status communication to all involved parties. Drive digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing technology base to optimize user experience Understand complex architectures and clearly communicate those architectures at both a technical and executive level. Find areas of agreement, brainstorm solutions, and gain consensus and alignment on solutions. Evangelize and teach best practices, system design principles and adoption of new technology or techniques Understand technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models Complete ownership of one or more areas within solution architecture as well as lead a set of architects What we’re looking for... As part of the Enterprise Architecture group, we are looking for an experienced Solution architect for the consumer group who is creative with strong interest in technology and will focus on North star architecture and finding opportunities to architect the next generation, large-scale business systems. We are looking for someone who has the ability to apply multiple solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. They should be able to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business solutions and models. As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams. You’ll need to have: Bachelor’s or Master’s Degree or equivalent Ten or more years of relevant work experience Three Years of work experience in solution/technical/enterprise architecture. Three years of experience in designing Pega journeys, NBAs, Predictive intelligence & machine learning analytics One or more experience on TMForum Open APIs implementation and design, Product Catalog, Marketing products designs One or more experience in designing large scale chatbot solutions, integration with chat, Voice & CRM systems, agent assistant solutions. One or more Solution experience in Customer and Assisted Channels, IVR, Bots, Mobile Apps, Care Applications, Stores applications. One or more Understanding of Cloud platforms, Microservices One or more PEGA BPM & Decisioning Even Better if you have Good understanding of content management solutions to manage marketing content on digital platforms. Preferably AEM Sound knowledge about data security and encryption Platform/Deployment in AWS with Kubernetes Telecom Domain background is must. TOGAF, TMForum certification will be an added advantage.

The ARIS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ARIS domain.

Required 4 to 10 years of experience in telecom BSS/OSS experience across Wireline and Wireless domain At least 2 implementations of hands-on +experience with any of the COTS product implementation. Essential 4+ years of experience in working with Telecom clients in the role of solution design/consulting /Business Analyst Strong knowledge and Implementation experience in COTS Product mainly in Order orchestration, decomposition and designing of BPMN based workflows. Must have expertise in the Order manager, Workflow design and Catalog based orchestration using COTS Product for Fulfilment domain. Must have experience in Fulfillment orchestration using COTS Product. Ability to design, implement, integrate solutions for catalog driver uber orchestration in Sigma OM Should have knowledge of service fulfilment and service order management processes. Hands on experience of Sigma order management product design would be an added advantage. Fair understanding of SID standards in terms of PSR Entities (Product/CFSS/RFSS), UML data modelling experience will be a plus. Experience in integration with context of Order fulfilment (CRM, Inventory, SCM, WFM, etc.) with understanding around integration protocols like SOAP, REST, XML, JMS, JSON, etc. Understanding of Mobile Networks (3G, 4G, 5G) would be an added advantage. Should possess lead qualities and must have experience in leading team of consultants / designers to achieve stated project / program goals. Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements. Candidate should demonstrate knowledge of Telecom Industry Standards/ regulations/ best practices in Telecom area like Frameworks (eTOM, TAM, SID) Should have experience in defining the process, business requirements and system requirements in Fulfillment area of Telecom process. Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills.

Hi All, We are looking for Senior Business Analyst for TPO Requirement. 1. Senor Business Analyst with Prior knowledge and experience in OSS/BSS (including CRM and Billing) with minimum 14+ years of experiences 2. Able to elicit requirements from business and write business stories with clarity. 3. Define Acceptance criteria and other DoD 4. Conduct and drive workshops, capture notes and agree/disagree with stakeholders 5. Anchor complex solution discussions liaising with architects, SMEs and Technical Product Owners 6. Initiate and anchor the cross-domain meetings scheduled with architects to streamline and identify dependencies 7. Contribute towards sprint and capacity planning 8. Hands on experience in eTOM process and levels; Hand on experience in Drafting telco process 9. Strong exposure to and experience in Jira and confluence. 10. Strong communications skills and have prior experience in customer facing and handling. Unambiguous, precise, and accurate documentation of Features, BUSs, Meeting notes, processes and any related artefacts. 11. Able to lead a team size of 8 to 10 associates 12. Oversee and ensure following activities from his Business Analysis team a. Demo the stories to business TPO/ Wipro Leads b. Own the train the trainer content and meetings. c. Coordinate with development and E2E testing in analysing defects , fixing demo review comments d. Label stories in JIRA based on progress, continuously update stories in JIRA based on each step in development e. Walk through requirements with the squad team consisting of developers, component designers and testers and address their queries. f. Review test cases and ensure compliance with requirements

Senior Product Manager (BSS/OSS/Tools) Full Time Bengaluru (Hybrid) Post Date : May 14, 2025 How You Will Contribute Own the OSS/BSS and Tools Product Roadmap: Define, prioritize, and execute a comprehensive product roadmap for OSS/BSS systems, service provisioning, and internal operational tools. This includes enhancing existing platforms and developing new solutions to support our expanding global customer base and operations. Actively participate as a stakeholder in the build vs buy decision making for needed tools. Contribute to RFPs as needed. Drive Operational Efficiency: Identify and address bottlenecks in our operational workflows through the development and implementation of innovative tools and process improvements. Engage with Stakeholders: Collaborate closely with internal operations, engineering, sales, support, and partner teams to gather requirements and ensure alignment on product priorities. Translate Needs into Technical Requirements: Translate complex business requirements into clear and concise technical specifications for engineering teams. Engage with Diverse Customers: Actively engage with customers across various segments (MNVOs, MNOs, OEMs) to understand their needs, pain points, and use cases. Translate these insights into actionable product requirements. Define and Commercialize Operational Capabilities: Work with technology teams to define, develop, and launch new operational capabilities that streamline service provisioning, billing, monitoring, and support. Analyze Performance and Drive Improvements: Define and track key performance indicators (KPIs) for OSS/BSS and operational tools. Use data-driven insights to identify areas for improvement and drive continuous optimization. Ensure System Reliability and Scalability: Ensure that our OSS/BSS systems are robust, scalable, and capable of supporting a growing customer base and service offerings. Champion the Customer: Be a strong advocate for the customer, ensuring their needs are considered throughout the product development process. What We Look For 12+ years of product management experience, with hands-on experience with OSS/BSS systems (including billing and service provisioning) and operational tools, within the telecom industry. Proven ability to define and execute product roadmaps, from ideation to launch. Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers. Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences. Experience working with diverse customer partner segments (MNVOs, MNOs, OEMs) is highly desirable. Data-driven decision-making mindset, with the ability to analyze data and draw actionable insights. Ability to thrive in a fast-paced, dynamic startup environment and adapt quickly to changing priorities. Experience with agile development methodologies. Bachelor s degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience. Familiarity with ITIL, TM Forum frameworks (eTOM, SID, TAM) is preferred. Education BE/B.Tech/ME/M.Tech/MCA Interview Rounds 3 Technical rounds Experience Level 12+ Years Required Candidate login to applying this job. Click here to And try again Login to your account Email Address: Password: Senior Product Manager (BSS/OSS/Tools) Drop your resume or click to upload File types supported: .doc, .docx and .pdf | Max file size: 3 MB or First Name: * Last Name: * Email: * Phone: * Current Job Title: Online resume/portfolio link Address Country State Postal code How soon can you join* How did you hear about us* By clicking checkbox, you agree to our and

Roles and Responsibilities : Manage business projects from initiation to delivery, ensuring timely completion within budget and scope. Collaborate with cross-functional teams to gather requirements, develop user stories, and create BRD/FRD documents. Conduct requirement gathering sessions with stakeholders to understand their needs and translate them into technical specifications. Ensure effective communication among team members, customers, and vendors throughout the project lifecycle. Job Requirements : 6-14 years of experience in telecom industry or related field (BSS/ETOM). Strong understanding of BSS/OSS/BRD/FRD concepts and their application in telecom domain. Excellent business analysis skills with ability to gather requirements from various sources. Experience working on large-scale projects involving multiple stakeholders.

. Job Summary An Incident Manager is expected to provide Incident, Problem and Change management support for a set of applications and Products supported by Comcast Cable Group . The applications supported include but are not limited to OSS/BSS, Middleware, Customer CARE Applications/Tools, Tech applications/Tools, Internal Enterprise human resource, legal and Data Management Systems. This includes business functions such as billing, provisioning, activation, authentication, Telco/Cable operations, Serviceablity, and Cloud based applications. An IM will work closely with peers within the Reliablity Engineering group, as well as build excellent working relationships with partner organizations across the company. The ideal candidate has a proven track record of technical leadership, creative thinking, problem solving, mentoring, and continuous learning. He/She is expected to be a subject matter expert in multiple areas and help build a team of subject matter experts. Job Description Core Responsibilities: Effective Incident Manager during outages who has the respect of management and Engineer fix agents. Effective Bridge Management , Incident Communications and driving the incident towards Mitigation . Identify opportunities for improving the Observability Gaps and work with Devops in Alert Configuration & Fine tuning , Alert Onboarding and suppress Alert noises. Act as a thought-leader, technical expert and first point of reference for leading practices in reliability engineering. Develops strong technical knowledge of the applications and services Partners with Engineering and Deployment peers to drive rigorous root cause investigations and action items which improve system availability and resilency Collaborates with development teams to understand application changes and identify potential issues that may arise, create implementation and back-out plans, and oversee the implementation during the scheduled maintenance window. Analyzes data and metrics, identifies problem areas and provides actionable insight to management. Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications. Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero. Ability to work in a fast-paced 24x7 technical operations environment. Complusory adherence to Return to Office Policy . Must be able to work variable schedule(s) & days as necessary Technical skill Specification: 2-5 yrs of hands on experience working as Incident & Problem Management Familiarity with Site Reliability Engineering (SRE) principles Exceptional written and oral communication skills, with ability to articulate complex emergent situations clearly to all levels of the organizaton. Hands on Experience in configuring alerts using platforms like Grafana, Prometheus, Kibana Familiarity in Technologies like IP Networking , Databases, Application architectures, Loadbalancers, API , Microservices, Web Services (SOAP XML), Python Experience working in Public cloud environment ( AWS , Azure) will be helpful Highly collaborative with a strong work ethic. Embraces challenges, displays strong creative flexibility. Familiarity with ITIL and/or eTOM frameworks Bachelor s degree or equivalent Experience in Telco/Cable or Video industry would be an added advantage We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

A cross Levels - Comms & Media- Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you collaborate with exceptional people, the latest technology, and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network Areas of Work: Private Network technol ogies (RAN, Core, Cloud & Edge) Level: Analyst & Consultant Location: Delhi Gurgaon, Mumbai, Bengaluru , Pune, Hyderabad, Kolkata , Chennai Years of Exp: 1 - 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Experience Must-Haves E xperience in building 5G network strateg y , Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning etc. Experience of working in multi-vendor and multi-technology ecosystem In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, S D- WAN Good understanding of Private Network KPI definitions and measuremen t Good understanding of network generations, architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space U nderstanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN and Applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations " Processes, tools, operating m odel etc. Familiarity with microservices and CNCF services Basic u nderstanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Master s i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Qualifications Role Expectations : Project Delivery Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for: Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks Business Development: Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Support proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Diversity Candidates preferred Candidate should have 1- 6 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM , ITIL, SID, TAM or similar is good to have Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn

Req ID: 320673 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Help Desk, Information Technology, Consulting, Technology